Windows Explorer keeps crashing under Win 7 with RH7 and Source Control installed
This is an "informational" thread in case someone experiences the same problems. We installed RH7 on Windows 7 32-bit and accidentally, Robo Source Control was installed, too, although we do not use it. The latter loads three extensions into the shell that caused the Windows Explorer to crash on a regular basis ("Windows Explorer has stopped working"). After deinstallation of Robo Source, the problem seems to be resolved.
I would like to tell you that this problem is an issue with RH8, as well.
Similar Messages
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W7 SP1 64 windows explorer keeps crashing
Log Name: Application
Source: Application Error
Date: 16/11/2014 12:27:24 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: JohnTaylor-PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x00000000000533df
Faulting process id: 0x8bc
Faulting application start time: 0x01d0013aeea693a0
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b73b4dfe-6d2f-11e4-a1f8-6cf049b101bf
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-16T01:27:24.000000000Z" />
<EventRecordID>166501</EventRecordID>
<Channel>Application</Channel>
<Computer>JohnTaylor-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18247</Data>
<Data>521eaf24</Data>
<Data>c0000005</Data>
<Data>00000000000533df</Data>
<Data>8bc</Data>
<Data>01d0013aeea693a0</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>b73b4dfe-6d2f-11e4-a1f8-6cf049b101bf</Data>
</EventData>
</Event>Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription. This is only one forum among the many that are on the TechNet Discussion Forums, and given
your post, you likely chose the wrong forum. This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their question in this forum in error, but please don’t ignore it. The links I share below I’ve
collected to help you get right where you need to go with your issue.
For technical issues with Microsoft products that you would run into as an
end user of those products, one great source of info and help is
http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here:
http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx
For Technical issues with Microsoft products that you might have as an
IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at
http://social.technet.microsoft.com/forums/en-us, and search for your product name.
For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at
http://social.msdn.microsoft.com/forums/en-us, and search for your product or issue.
If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here:
http://community.dynamics.com/
If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize! Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots
of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing.
If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you! It’s called the Where is the forum for…? forum and it’s here:
http://social.msdn.microsoft.com/forums/en-us/whatforum/
Moving to off topic.
Thanks, Mike
MSDN and TechNet Subscriptions Support
Did Microsoft call you out of the blue about your computer?
No, they didn't. -
I'm running a Toshiba Satellite laptop that was originally running Windows Vista 32-bit, but was upgraded by me to Windows 7 32-bit. On Windows Vista, all I would run was Firefox. I loved it!!! On Windows 7, I've noticed that Firefox kept hanging whenever I would try to download a file...from anywhere. I got so frustrated I went to try several different browsers. They all worked extremely quickly, whereas Firefox was working so slow, I could click on a link to a page, go get some lunch, come back and it still be trying to load the page. This was drastically unusual for Firefox. I used the other browsers and everything was fine for a week and then Windows Explorer started going down every few seconds. I went to the windows 7 forums and started looking. There were several suggestions on how to fix the problem, none of which worked for my compy. I tried restarting the compy in safe mode. That didn't help. I turned off every startup program except for the essentials and that DID work in keeping Windows Explorer from restarting. I then dove into the tedious task of trying to discern which 3rd party program was the offender. I removed everything from my compy that had been downloaded in the last ten days (well before the windows explorer issue, but not before the firefox issue). That didn't work either. I tried replacing an explorer file, which didn't work either. There were several other things I tried, as well, but nothing worked. Then, I saw a post that Firefox had caused the problem for one person. I went in and did as was suggested and completely removed Firefox and all associated files. Unfortunately, this worked. I haven't had any more trouble with windows explorer restarting. My big problem is, however, I can't run Firefox!!! And I LOVE Firefox!!! It's spoiled me! I hate Internet explorer, which is what I'm forced to run now. I've tried Safari and Google Chrome and don't like either one of those, either. I want my Firefox back! But if it's not working 100% it's less frustrating to be forced to live with the Internet Explorer. I'm going insane, here! Does anyone have any suggestions? I tried clearing out browser history, changing download files and a couple of other things and nothing worked with the Firefox to get it going better before I started having the Windows Explorer difficulty and had to completely erase the Firefox program. If I've missed any info, please don't hesitate to ask!! I'm happy to supply whatever I know about the issue!!
uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert -
Photoshop 2014 keeps crashing under Windows 8.1 on a Surface Pro.
Team,
Photoshop 2014 keeps crashing under Windows 8.1 on a Surface Pro.
I have tired.
1. Updating Intel Graphics Card. (unsuccessful)
2. Logging in and out of creative cloud. (unsuccessful)
See log below.
Faulting application name: Photoshop.exe, version: 15.2.0.236, time stamp: 0x542531ba
Faulting module name: ntdll.dll, version: 6.3.9600.17278, time stamp: 0x53eebd22
Exception code: 0xc0000005
Fault offset: 0x0000000000024ac8
Faulting process ID: 0x1448
Faulting application start time: 0x01cfe6c7bd37e765
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report ID: 072b7ff9-52bb-11e4-825f-600292e27add
Faulting package full name:
Faulting package-relative application ID:Well it came installed on my brand new Windows 8 pro w530 I received 4 weeks ago and has never worked. When you try to open power manager it just crashes. If you uninstall it the Lenovo software just keep reinstalling it. If you uninstall the Lenovo PM driver but do not reboot you can then open Power Manager. The minute you reboot the Lenovo software reinstallls the driver.
Why would Lenovo install software on a brand new Windows 8 laptop that is broken and useless? Tech support is absolutely no help they transfer you to the software department which wants to charge you to fix a problem that Lenovo created!!! It is crazy!! I was hoping someone here could solve this problem or maybe someone at Lenovo would see this and get the problem resolved. Tech support has been useless. I reported the problem to them at least 5 times. -
Windows 7 keeps crashing on brand new PC...
I just purchased a brand new HP MS214 all-in-one PC three days ago, and Windows 7 keeps locking up and restarting. Mind you, this is a brand new computer. Here is the exact info that's in the report upon rebooting:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002ADE314
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\022710-17300-01.dmp
C:\Users\conns107\AppData\Local\Temp\WER-48765-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi,
If the issue still exists check in safe mode. If the issue does not persist in safe mode perform a clean boot troubleshooting to find the conflicting 3rd party software.
Here is how:
Step 1 Safe Mode
1. Restart your computer.
2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen.
3. Using the arrow keys, select the Safe Mode option you want.
4. Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
5. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
6. Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
Step 2. Clean Boot
You are required to perform a clean boot to find the program that is causing this and then disable or remove it.
Here is the procedure to do it:
Clean Boot Troubleshooting:
1. Click Start, type msconfig in the Start Search box, and then press ENTER.
User Account Control permission.
If you are prompted for an administrator password or for a confirmation, type the
password, Or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.
If the issue is resolved check which third party is causing the problem, referring the link given below:
http://support.microsoft.com/kb/929135
8. Also you need to uninstall and reinstall the problem software on your computer.
Reset the computer to start as usual
9. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
10. If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.
11. When you are prompted to restart the computer, click Restart.
Get more information to fix Windows 7 Keeps Crashing Issue :
http://supportformicrosoft.iyogi.com/windows-7/windows-7-keeps-crashing.html
Hope this helps.
Set peace of mind as your highest goal,and organize your life around it. -
Starting Firefox in Private mode from the pinned ico in taskbar causes Windows Explorer to crash.
Starting Firefox in Private mode from the pinned icon in taskbar (right click, choose "New Private Window") causes Windows Explorer to crash almost everytime, but not always. Very odd.
Didn´t happen with previous versions of Firefox.
Firefox 22.0, Win 7 Ultimate with all updates applied.Hello Paul,
That's a very odd behavior indeed. All I can think of is that an add-on is confused and makes Firefox crash. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Ejecting iphone causes Windows Explorer to crash
Hi Guys
After I've synced my iphone in itunes when I eject or remove the iphone from the dock Windows Explorer always "crashes", well it restarts and windows says there has been a problem.
I've got the latest updates for both iphone and itunes. i had the same problem with vista as well (I know I know!).
Any ideas about how to prevent it? Its not terminal just a bit of a pain.
Thanks in advanceI don't think that this is an iPhone issue. My wife uses Vista and a 3GS and doesn't have the same problem so my guess is that it's a PC config issue.
Have you tried posting on a PC forum? -
Firefox keeps crashing in Win 8.1
I have a new system from HP. I installed firefox two days ago. It works for a while and then keeps crashing in Win 8.1. This usually happens together with a pop up saying something like a script is running, do I want to stop it or continue
Can someone help? What should I do?
fc74f728-060f-4806-be03-49332e1c9616 9/11/2014 7:29 PM
a25641f7-5069-483f-8236-c8d474cf97a5 9/11/2014 7:29 PM
f0af8b44-d9aa-43f5-b936-d230e7839c99 9/11/2014 7:28 PM
3fb1f1b0-712f-4e95-9aa6-e9bfe38286cd 9/11/2014 7:27 PM
4b6b61c4-8768-4e83-bb00-b41caf31bd87 9/11/2014 7:25 PM
2c9064ba-f077-44db-aa02-5db25fa066b1 9/11/2014 7:25 PM
2e029696-eab3-4d16-9522-c400c993ef98 9/11/2014 7:25 PMThanks for the help cor-el, much appreciated!
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My Windows XP keeps crashing for no apparent reason
I’m only a 68 year old Windows XP novice
I down loaded and up graded from Adobe Premiere Elements 3 to Adobe Premiere Elements 8
My Windows XP keeps crashing for no apparent reason now I was going to save a 8 min video to my 232GB extension HD (147GB free space) when the video got to 100% it came up with a error message disc full then it crashed and closed the PC down
My Windows XP system is
Intel Core 2 Duo E8400 3GHz
EVGA nForce 680i 122-CK-NF68-RX motherboard
4GB DDR2 memory
1 x 250GB system drive
1 x 1000GB data drive
Nvidia Quadro FX4500 PCI-E graphics card 512MB GDDR3Clive Barry wrote:
"to my 232GB extension HD (147GB free space) when the video got to 100% it came up with a error message disc full then it crashed and closed the PC down
What does this mean? What is an extension HD? -
Windows Journal Keeps Crashing
Just today my windows journal keeps crashing. Every time I launch the software it stops responding immidiately. I also can't use the windows journal printer. Both of these functionalities are crucial to my use of my new computer. I have a brand new Thinkpad Yoga running Windows 8. I cannot seem to find any documentation on how to uninstall or reinstall Microsoft Tablet PC applications in windows. I also don't know how Lenovo provides access to windows install media.
Any help would be greatly appreciated. I'm a college teacher and the loss of this functionality has left me somewhat crippled for producing certain documents I use in my classes.This is happening to me too! Very frustrating. Any help would be greatly appreciated. Microsoft community boards have been no help at all!
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Itunes keep crashing on sync with ipad
itunes keeps crashing on sync with ipad. Eveyrthing was good up until the 5th of june. any ideas
If you have tried 1, 2 & 3 below, next thing I'd try is call Apple support at this link: http://www.apple.com/support/expert/
Or you can take it to an Apple store to see an expert.
1) Deinstall and reinstall itunes on the computer.
2) On the ipad, Press and Hold the Home and Wake Sleep buttons until the Apple Logo appears.
3) If that doesn't work, try a reset, To reset go to Settings, General, Reset, Reset. -
My iTunes keeps crashing. I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it. I recently upgraded to 10.5. Any ideas? I am running Windows 7 on a new, decent, laptop. The music is on the laptop's hard drive. There is plenty of hard drive space left.
iTunes starts fine, and I can do stuff, then within a minute or two or three it gives me an error message pop-up.The error message says:
iTunes has stopped working.
Windows can check nline for a solution to the problem.
-> Check online for a solution and close the program
-> Close the program
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.0.142
Application Timestamp: 4e9243f2
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: c0000005
Exception Offset: 0001500a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I've chosen both items, neither does anything but close the program. This problem is new with iTunes 10.5; I did not have it before. -
I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and Clear Cookies, Data and History
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I have a Windows 7 Professional, 64 bits on my computer and have recently installed iTunes 11.1.3.8. but i started having this msg :"The folder iTunes is on a locked disk or you do not have write permission for this folder" issues: how can i solve it?
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.
tt2 -
New Mac Pro with Lion and can't install FCP.
I got a new Mac Pro with Lion and can't install FCP that worked fine in SL. Is it not compatible? Is it really a PowerPC program??? I'm a videographer and rely on this software and to spend $300 to continue to use it after spending a lot more for this software 4 years ago! Tell me this is not the case and there is a solution to installing FCP.
How to run FCP 6 (FCS 2) under Lion.
The installer for FCP 6 (FCS 2) is a PPC app. The Programs themselves are Intel. If your trying to install FCP 6 (FCS 2) this work-around will work...
First you need to install Rosetta from your Snow Leopard OS installation disc:
http://docs.info.apple.com/article.html?path=Mac/10.6/en/27987.html
After doing that you can install FCP 6 (FCS 2). Remember, after installing FCP 6 (FCS 2) you need to apply the updates. This has been discuss many times in the Final Cut Studio forum.
If your trying to install FCP version 5.1 (FCS 1) (a PPC app) and below your out of luck....
If you need further help, here is the URL for the Final Cut Studio forum:
https://discussions.apple.com/community/professional_applications/final_cut_stud io?view=discussions
R
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