Windows explorer stopped working in a VDI environtment for a specific user only

Hi we have a VDI environment with a link clone image for all users. Only one user(admin1) login to the virtual desktop got this error, ....windows explorer stop working and requires restart it. it is the same issue after restart it, change a PC, change another
VDI client version,always same issue. Tried other users with these pc and client and has no issue at all. All use the same pool,same snapshot and same image. Windows 7 32bit OS. also tried to delete the profile folder and let it recreate it , it's redirected
to a file server. the folder can be seen created,but empty inside. other user profile all ok. this user admin1 is a domain administrator. It's property in AD shows an extra "delegation" tab and all else look the same as other account. Since other
users ok, I believe it's not VDI issue, should be this windows user profile issue. any advice please?Thanks
Thanks and best regards, -- KF

Hi,
Please first take a try to run SFC /Scannow command under the user account;
Further, we may take a try to fix the user profile through the steps mentioned in the below article:
Fix a corrupted user profile
For the error message about Windows Explorer has stopped working, here is a KB article talking about it:
Windows Explorer has stopped working
The issue might be caused by some applications or services running under that user account, please try the method mentioned in the above article for detailed troubleshooting.
Best regards
Michael Shao
TechNet Community Support

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Windows explorer stopped working in a VDI environtment for a specific user only

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