Windows explorer stops working

When I am using Windows Explorer and try to Right Click on a periferal such as a Thumb Drive or external hard drive I get an error message that explorer has stoped working and the window closes.

Here is microsoft's page on this issue. http://support.microsoft.com/kb/2694911
I work on behalf of HP (But this isn't my job)
Mark my post as “Accept as Solution" if you feel my post solved your issue, so that others with the same question can find the answer.
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Windows explorer stopped working in a VDI environtment for a specific user only

Hi we have a VDI environment with a link clone image for all users. Only one user(admin1) login to the virtual desktop got this error, ....windows explorer stop working and requires restart it. it is the same issue after restart it, change a PC, change another
VDI client version,always same issue. Tried other users with these pc and client and has no issue at all. All use the same pool,same snapshot and same image. Windows 7 32bit OS. also tried to delete the profile folder and let it recreate it , it's redirected
to a file server. the folder can be seen created,but empty inside. other user profile all ok. this user admin1 is a domain administrator. It's property in AD shows an extra "delegation" tab and all else look the same as other account. Since other
users ok, I believe it's not VDI issue, should be this windows user profile issue. any advice please?Thanks
Thanks and best regards, -- KF

Hi,
Please first take a try to run SFC /Scannow command under the user account;
Further, we may take a try to fix the user profile through the steps mentioned in the below article:
Fix a corrupted user profile
For the error message about Windows Explorer has stopped working, here is a KB article talking about it:
Windows Explorer has stopped working
The issue might be caused by some applications or services running under that user account, please try the method mentioned in the above article for detailed troubleshooting.
Best regards
Michael Shao
TechNet Community Support

Windows explorer stopped working everytime i plug my iphone. how can i resolve this problem?

windows explorer stopped working everytime i plug my iphone. how can i resolve this problem?

http://support.apple.com/kb/TS1538

Windows explorer stopped working when trying to open a specific folder...and solution

I have had a problem with a specific folder or two on my computer, when I open the folder I get the error message that windows explorer has stopped working. It only happens with specific folders and everything else works fine.
I did a lot of reading to figure out a fix.
I finally tried right clicking the program explorer.exe located in C:Windows and chose "run as administrator" and this fixed the problem.
Note that the error message details list an application crash of windows.exe
I thought I would post this to help others. I don't know if this is the same problem some folks describe with a continual loop of the error message, problems opening the control panel or problems upon start up. But if you have a similar problem to the one I described try this very simple fix.
Cheers

I don't know what OS you are running, but under Windows 7 RC build 7100 the selection was ghosted to "run as administrator".
I was able to stop the problem from happening by right clicking the folder I was having problems with, selecting properties>customize tab and changing the "Optimize this folder for:" from Videos to General Items.
I know that this particular folder was optimized for general items from the beginning as I had just folders inside which were filled with videos. When I started to move videos into this parent folder to separate them later, this parent folder switched by itself
to being optimized for Videos. I'm not positive but I think that this was the time I started to have a problem with this folder until I did what I described above.
This is my very first post, so I hope I explained things well enough to be of help to someone.
Thanks
That's fixed my problem. Stopped responding every time I opened My Videos, changed the file properties to optimized for general and now the icons aren't thumbnail big but it doesn't crash now... Thank you, it was really starting to bug me.

Windows Explorer Stopped Working after Adjusting Preferences in Bridge

OK, this is the PhotoShop forum and in the Bridge forum is where this issue should be addressed, but there is little activity there, so I hope no one will mind me posting here...
The following problem occurred after adjusting the Preference settings in Bridge:
When right clicking on any folder in either the Explorer or on the Desktop the following message is displayed "Windows Explorer has stopped working..."
This is now the second time, after having created two new User Accounts. While Explorer worked perfectly for a couple of days before adjusing the settings in Birdge, I cannot undo what has caused this problem and am reluctant to setup yet another user account. Also, I can't figure out which setting change might have caused this.
Is it possible that by adjusting the settings in Bridge it added a shell extension to Windows Explorer?
Has anyone here encountered a similar problem after adjusting the settings in Bridge?
Cheers,
Michael

Hi,
Please first take a try to run SFC /Scannow command under the user account;
Further, we may take a try to fix the user profile through the steps mentioned in the below article:
Fix a corrupted user profile
For the error message about Windows Explorer has stopped working, here is a KB article talking about it:
Windows Explorer has stopped working
The issue might be caused by some applications or services running under that user account, please try the method mentioned in the above article for detailed troubleshooting.
Best regards
Michael Shao
TechNet Community Support

Windows explorer stops working when i open any folder containing .mpg files.

it started happening after i recovered my windows 7 with One Key recovery system.i have installed latest drivers and eliminated viruses but the problem persists..plz help

Log Name: Application
Source: Application Error
Date: 11/14/2011 7:19:47 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Rio_Kashyap
Description:
Faulting application name: wmpnetwk.exe, version: 12.0.7100.0, time stamp: 0x49ee9811
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01d7b5ed
Faulting process id: 0x7a4
Faulting application start time: 0x01cca2d416caae15
Faulting application path: C:\Program Files\Windows Media Player\wmpnetwk.exe
Faulting module path: unknown
Report Id: 83348965-0ec7-11e1-b9e3-f07bcbbad6bf
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2011-11-14T13:49:47.000000000Z" />
   <EventRecordID>7873</EventRecordID>
   <Channel>Application</Channel>
   <Computer>Rio_Kashyap</Computer>
   <Security />
  </System>
  <EventData>
   <Data>wmpnetwk.exe</Data>
   <Data>12.0.7100.0</Data>
   <Data>49ee9811</Data>
   <Data>unknown</Data>
   <Data>0.0.0.0</Data>
   <Data>00000000</Data>
   <Data>c0000005</Data>
   <Data>01d7b5ed</Data>
   <Data>7a4</Data>
   <Data>01cca2d416caae15</Data>
   <Data>C:\Program Files\Windows Media Player\wmpnetwk.exe</Data>
   <Data>unknown</Data>
   <Data>83348965-0ec7-11e1-b9e3-f07bcbbad6bf</Data>
  </EventData>
</Event>

Internet explorer stopped working after installing iTunes 11.1.5

Installed new version of iTunes 11.1.5 on pc running windows 8.1 and now internet explorer has stopped working.

I have exactly the same problem with a new acer aspire. I successfully installed Itunes but windods 8.1 explorer stopped working. I had to deinstall itunes for IE to work.
Thinking I have a corrupt install file I tried a second time but with exactly the same result. I shure would like to hear an answer.
THank you

DX4000 Search in Windows Explorer not working

I'm the administrator of a 6TB DX4000 which is the NAS at our office of 4 PCs. The Sentinel holds about 25GB of our working data (word, excel, pdf, and other files), which I back-up every 2 days onto a WD My Passport Ultra UDB drive. I can do this using Copy/Paste functions in Windows Explorer. The USB drive can be connected via my PC or, for faster back-ups, via one of the USB ports at the back of the Sentinel (I have configured the USB drive as a shared folder). During and after the backups, everything works well (all of us at the office can save, modify, and create new folders and files). The only problem is that Windows Explorer stops displaying files/folders, also the WE search function stops working for a few hours in all PCs. Thus, we cannot locate files when the search function is not working, which is a big problem for us. This happens irregularly (sometimes after each backup and at times every couple of weeks). I’m quite certain that this issue is being originated by the backup process. I have tried a few things: restarted PCs/Sentinel/Switch/Modem to no avail. All updates have been carried-out. Also, I checked other forums/threads but haven't found a similar problem. Everything is working fine, except that we can’t do searches in WE (also searches don’t work in Word or any other software). Inexplicably, WE starts to work again by itself in full capacity a few hours later. Please let me know if there is a solution to this issue. Thanking you in advance.

Hi Gramps, Many thanks for your thoughts. It took me a while to try various ideas, hence my slow response. When Windows Explorer was not working, Remote Desktop Connection was not working either (it was hung-up and would not load further than saying something along the lines of: updating desktop settings). However, the Dashboard remained operational during this time. In answer to your query: Yes, I shared the USB My Passport from the Dashboard when I first set-up the system 9 months ago. Following your ideas, I unshared the drive using the Dashboard. This took few hours. Then I rebooted the Sentinel and all the PCs. I’m glad to report that the WE is now fully operational and that the WE search function is now working. Also, RDC is working again. I’m beginning to agree with your thoughts that File Indexing is the problem since I have been disconnecting the USB My Passport as soon as the copying of files was completed (thus Indexing may have been incomplete). Please let me know if there is a way of testing if “File Indexing” has been completed. Much appreciated.

Coldfusion 64 bit windows installer stops working after recent microsoft update

Coldfusion 64 bit windows installation stops working after recent microsoft updates and how I worked around it.
My question is at the end.
Trying to deploy coldfusion 9 enterprise 64 bit trial version onto a Windows 2003 64 bit datacenter OS with all OS updates from MS (as of 4-7-2011).
Steps taken (remember, this is all 64 bit):
1. Installed the base OS which was slipstreamed with SP2.
2. Checked w/ microsoft and installed 63 OS updates.
3. Launch the CF9 trial exe.
4. As soon as the first screen finishes (the one that looks like it is extracting files) then the second screen pops up (the one that simply says CF Adobe Coldfusion 9) and the progress bar quickly moves 95% to the right and the install application quits. No error, no nothing. No log file either.
5. After a moment of incredulous silence (and retrying/rebooting, etc), I started to google it. I found nothing. However, I did find a post (thanks dspent!) that was helpful in that it told how he was able to get at a log file of sorts, by pre-extracting the coldfusion_9_WWE_win64.exe file and launching the adobe_cf.exe by hand. (Dspent's install snafu was different than mine, but his post was very valuable and got me started in the right direction.)
6. Got a copy of rarunzipper and extracted the coldfusion_9_WWE_win64.exe file.
7. From the windows directory created by step 6, I launched adobe_cf.exe.
8. Same thing (the install application quits. No error, no nothing. No log file either.).
9. I examine the hs_err_pidxxxx.log file (where the xxxx is a number).
10. I see inside that file an ominous message: "A fatal error has been detected by the Java Runtime" then "Problematic frame ntdll.dll" and then "The crash happened outside the Java Virtual Machine in native code".
11. OK, so now I am thinking ntdll.dll !! Native code !! It is like Java is telling me that for some reason it can't dance with the OS.
12. On a hunch, I decided to test a CF install again on a server with just the base install of W3K3 64 SP2 (ie: skipping step 2 above this time).
13. Bingo! That install works.
14. Therefore, one of the 63 patches I had downloaded from MS had triggered a problem with the CF installer.
15. Back on the first server (the one with the MS security patches installed and the one that CF won't install on). In the CF file adobe_cf.lax (one of the files extracted in step 6) there is a line that mentions where the install gets it's java. Find that file, and check java version installer is using. It is using 1.6.0_14-b08.
16. Off to the Java website, and there is a newer version of java (1.6.0_24-b07). Downloaded and installed it.
17. Modify a line in adobe_cf.lax :
   before
     lax.nl.current.vm=resource\\jre\\bin\\java.exe
   after
     lax.nl.current.vm=C:\\program files\\java\\jre6\\bin\\java.exe
(that assumes that you let step 16 install to the default location)
Save the file.
18. Run the install ... ** IT WORKS ** !
Obviously, the built in java provided with the CF installer is no longer compatible with some change introduced by some recent MS update on the W2K3 64b SP2 platform.
And now the interesting part. Although I forced the installer to used the new java, it did not incorporate it into the cf build (ie: in jvm.config, you still see c:/coldfusion9/runtime/jre AND the version of java.exe that is in that directory is the original version, not the newer version I forced the installer to use).
On the surface, CF seems to run OK, but I have not done any application testing yet.
And finally my
** QUESTION **
Would it be appropriate to simply point the java.home var to the new java directory? I see that the directory structures and files are not exactly the same (close though) so I certainly don't want to break things by doing this, but instinct tells me that if the installer broke using the older version, then something else is gonna break down the road if I don't use the new version. On the other hand, the differences in the directories and files is enough that it makes me very nervous, with my limitied java skill set, to make this decision.
Thanks in advance!!
Byron

Hi Byron,
Wow great post no doubt much of the information will be useful for those on Win03 SP2 +. Have to say not come across similar problem on Win08 r2 SP1 +.
So to your question. Adobe security bulletin (http://kb2.adobe.com/cps/894/cpsid_89440.html) recommends running CF8 and CF9 with JVM 1.6.0_24. The bulletin does not say how to do that. I take you installed JDK and not just JRE 1.6.0_24? Post install of JDK follow these steps:
Stop CF - SERVICES.msc stop "ColdFusion 9 Application Server".
Take a copy of CF\runtime\bin\jvm.config - so you got a backup.
Edit CF\runtime\bin\jvm.config find line "java.home=" and comment it out eg:
#java.home=C:/ColdFusion9/runtime/jre
Add new line like so and save jvm.config:
java.home=C:/Program Files/Java/jdk1.6.0_24/jre
Note there the slashes and the location of the JRE (runtime) - you need to point to the one in JDK because the other JRE in C:\Program Files\Java\jre6 will be missing a DLL.
Start CF via SERVICES.msc.
HTH, Carl.

64 bit Win 7, Itunes 10.5. Can open Itunes and play music, try to open store and it says "Windowa has stopped working" and closes both Windows and Itunes?? Worked beofre I updated to Itunes 10.5 Tried so many things!! HELP!

Have Windows 7, 64 bit. Updated ITunes to 10.5 and now I cant open store? I can play music but when trying to open store, or anything else, I get :
"windows has stopped working and is shutting down" and then Windows and ITunes close?? I have tried so many things?? Help!!

Yeah, I wrote this wrong. Its ITunes has stopped working and Windows is trying to solve problem, then shuts down.
I have un-installed , re-installed. Tried earlier version and that wont work any more. Changes firewall, pop-ups whatever...........nothing works. And Apple has been no help. Run test and it says all test are good even to Apple store??

Internet explorer stops working when i download itunes

Every time I try to download itunes, Internet explorer stops working. Help!

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

TS4000 reminders on my PC (windows 7) stopped working in outlook 2010 after icloud was installed

reminders do not work on pc (windows 7) stopped working in outlook 2010 after icloud installed

Have you tried a re install of iCloud Control Panel ?

Why does internet explorer stop working when I open up a tutorial in Photoshop Elements 12?

Why does my internet explorer stop working when I upen up a tutorial for Photoshop Elements 12?

Welcome to the forum.
Unfortunately, this is the Premiere Elements Forum, which is a video-editing program, and is not Photoshop Elements, an Image-editing program.
I will Move your post to the very active Photohsop Elements Forum.
Good luck, and your link, plus any e-mail subscriptions should follow.
Hunt
[Moved to Photoshop Elements Forum]

When in e-mail internet explorer stops working, when i click on help it suggests DEP settings

when in aol mail internet explorer stops working intermitently, any suggestions?

Its known issue, See:
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
this issue may have been fixed in beta/nightly, you should try it
* firefox.com/beta

Internet Explorer stopped working when I upgraded to Parallels 6

I am fairly capable with computers and software, so your direction to a helpful resource would be appreciated if you don't know specifically how to address my problem.
I am new to Apple as of this past April and I am still adjusting from the PC world. However, many of my programs still need Windows and one on-line subscription requires Internet Explorer. I installed Parallels and Windows 7 on my MacBookPro.
Internet Explorer 8 stopped working when I upgraded Parallels from Version 5 to Version 6. It gave me an error message and did not open. IE8 had worked just fine on Parallels 5. My inquiries to Parallels went unanswered. Nor could find a solution on the Parallels website or the internet, in general. I downloaded and tried to install IE9 Beta from the Microsoft website when I saw it offered when I tried to find a solution to my IE8 problem on-line (Safari still works). Now I receive an error message "Internet Explorer did not finish installing". But, I am unable to finish its installation or remove it so I can start over.
Any ideas??

I think your problem is specific to Windows. You would have better luck in Windows-specific sites such as this one: http://support.microsoft.com/gp/pcieintro

Windows explorer stops working

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