Windows Firewall blocking connections (randomly)
Hello everybody
I'm experiencing a very strange issue with Windows 8.1 x64 (this is a clean install of Windows 8.1)...
Sometimes, my computer suddenly claims to be unable to connect to any external host. For example, I try to visit any website. Funny though I can connect to websites like Google and visit other websites as well, but for example I'm unable to download a file
anywhere (sorry I don't remember the error message).
Another example: Sometimes I try to play a game where you have to start a "patcher" first, then the patcher starts the actual game. I'm able to start the patcher, the patcher downloads the necessary files, then as soon as I start the game itself,
I'm unable to connect to the login server. Really strange.
What I really don't understand: As soon as I restart my computer and retry whatever wasn't working, everything seems to work fine for an unknown time. A reboot fixes the issue I had, but the possibility that another application
If I disable the Windows Firewall COMPLETELY (using wf.msc and turn off every firewall profile) and restart my computer afterwards, I don't experience any of the issues described above. I've been using my computer for more than 3 days with a disabled Windows
Firewall and I never had any networking issue. Then I re-enabled the Windows Firewall, and the issues began to appear again.
I've installed the most recent Windows updates as of today. The device drivers are up-to-date as well and the BIOS too. It's really frustrating as I seriously don't want to disable the firewall..
I used to work with Windows 7 x64 and Windows 8 x64 and I could swear I never had any issue with the Windows Firewall. It all started with Windows 8.1 now... Any ideas what could be wrong here?
Kind regards
Makorus
Hi,
For the issue, I would like to know if you create some rules for Windows Firewall.
Meanwhile, I suggest we perform the following steps to restore default setting,
1.Open Control Panel, and then click Windows Firewall.
2.In the left pane, click Restore defaults. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
3.In the dialog box that appears, click Restore defaults. At the confirmation prompt, click Yes.
If the issue persists, I suggest you check the follow path to see if there are any errors in the Firewall.
Control Panel>>Windows Firewall>>Windows Firewall with Advanced Security>>Monitoring>>Firewall
Keep post.
Regards,
Kelvin hsu
TechNet Community Support
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Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire 5738
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0042AD4403249D18
Current user is an administrator.
The current local date and time is 2012-08-23 23:19:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 4570
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Lease Expires: Fri Aug 24 21:30:18 2012
DNS Servers: 192.168.1.254
Adapter Name: {43E41B54-39BF-45DB-A846-41062D127AFE}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
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Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
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Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 74695HG
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00C0B9080B1E23C0
Current user is not an administrator.
The current local date and time is 2013-02-05 15:48:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
The drive F: WD Virtual CD 070A Rev 2018 is a USB 2 device.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {3ED4FAC2-2C54-479D-BB3C-907A69E63B06}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 03:00:00 1970
Lease Expires: Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name: {85447654-69E9-4D0B-B1ED-8A0C3199B7EE}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 03:00:00 1970
Lease Expires: Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name: {2FCD94FC-C6D4-460B-8CD0-7E2A49E59813}
Description: Intel(R) WiFi Link 5300 AGN
IP Address: 192.168.100.113
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.100.1
DHCP Enabled: Yes
DHCP Server: 192.168.100.1
Lease Obtained: Tue Feb 05 14:51:11 2013
Lease Expires: Wed Feb 06 14:51:11 2013
DNS Servers: 213.55.96.148
213.55.96.166
Adapter Name: {F5F04634-4C18-43C2-A969-40669C1874F8}
Description: Intel(R) 82567LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 10.16.85.1
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 03:00:00 1970
Lease Expires: Thu Jan 01 03:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
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Thank You for the support.I was having the same problem and the culprit was my web accelerator via Google Firefox. I have to turn of the accellerator before itunes will connect. Try that.
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here's the diagnostics for network connectivity tests:
Microsoft Windows 7 Ultimate Edition (Build 7600)
Sony Corporation VPCM13M1E
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0021A9440C47D148
Current user is not an administrator.
The current local date and time is 2012-07-06 05:18:10.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator 3150
Intel Corporation, Intel(R) Graphics Media Accelerator 3150
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F158CEFC-F1E9-47AF-B050-49F4F1FDF2EC}
Description: JMicron PCI Express Fast Ethernet Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {ECECA77B-16AC-42D3-8E1A-83E315176ABF}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {05A73DAF-8A38-47A5-AA6A-ED15FE84CD06}
Description: 802.11n Wireless LAN Card
IP Address: 10.0.0.7
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.1
DHCP Enabled: Yes
DHCP Server: 10.0.0.1
Lease Obtained: Fri Jul 06 05:07:50 2012
Lease Expires: Sat Jul 07 05:07:50 2012
DNS Servers: 10.0.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-07-06 05:00:24.
kindly help me please.thanks in advanceHi there Marioo0,
You may find the information in the article below helpful.
iTunes 11 for Windows: Enable iTunes in the Windows Firewall
http://support.apple.com/kb/PH12372
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I open Adobe Muse for the first time and I'm trying to use it, after going thru some updates and questions I get Windows Firewall has blocked some features of this program. Does Adobe Muse need to have an Internet or network connection for anything at all before I publish? the Publisher is Unknown according to the alert I get from Windows. Do I need to check the box for Private networks or Public networks, I couldn't find anything related to it on Adobe Help and when I searched for Firewall on Adobe Muse Help I get results for other applications instead that I don't use like Flash Media Encoder.
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Good afternoon.
Interested in the question, I need to create
a rule to deny access the server with the
specified IP address. List of large
- about 50 thousand. So
how can I add an IP rule blocking
connections from IP addresses. If they
will be in Rule 10000 does not
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server and of the whole will be
any changes in your work?
The bottom line is that I have added
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Here's the diagnostic info, with serial numbers removed:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 620
iTunes 11.1.2.32
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxx
Current user is an administrator.
The current local date and time is 2013-10-30 13:38:23.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
Plug-in Name: WhiteCap
Plug-in Loaded: Yes
Plug-in Version: 0.0.1
Plug-in File Version: Unknown
Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\vis_WhiteCap.dll
The drive F: HL-DT-ST DVDRAM GE20LU10 Rev FE05 is a USB 1 device.
iPodService 11.1.2.32 (x64) is currently running.
iTunesHelper 11.1.2.32 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:xxxx
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {xxxx}
Description: Dell Wireless 1502 802.11b/g/n
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {xxxx}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.0.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Wed Oct 30 12:39:21 2013
Lease Expires: Wed Nov 06 11:39:21 2013
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall. NB - Only McAfee Firewall is on. Control panel no longer gives access to Windows firewall
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-08-09 00:02:52.Can someone please respond to my request for support? I tried the provided correct answer at https://discussions.apple.com/message/11561783#11561783 but it did not work.
I also got a MSFT tech support person to remotely look at my machine, for what its worth, he said the registry file is fine and to contact Apple support.
Any help would be very much appreciated.
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