Windows-formatted Iphone not recognized by Macbook Pro Itunes

I recently ditched a PC laptop from which I had started using an Iphone and just switched to a Macbook Pro. When I connect my Iphone to the Mac, the Iphone icon pops up on the left hand side, and I'm able to see all the music on the Iphone, but it all appears gray (ie: inaccessible). When I try to drag music to copy from the Mac Itunes to the Iphone, it won't allow me to do so (dragging music onto the IPhone icon does nothing). Similarly, I can't play any music on my Iphone via the Mac Itunes. I am able to sync though, which seems strange. All software is up to date (for Mac OSX, Itunes, and IPhones), and I've tried re-booting several times without success.
I've tried authorizing the computer which does nothing, and unfortunately the Apple support rep wasn't very helpful. I've also tried Googling this issue but can't find any posts addressing to this issue.
I would assume that this has something to do with my Iphone originally being formatted by Windows, and now my new Macbook Pro is having compatibility issues with this? Is there some other software or formatting I need to do so I can copy new music to my IPhone, etc, without clearing out all the music already on the IPhone?
Thanks!

I recently ditched a PC laptop from which I had started using an Iphone and just switched to a Macbook Pro. When I connect my Iphone to the Mac, the Iphone icon pops up on the left hand side, and I'm able to see all the music on the Iphone, but it all appears gray (ie: inaccessible). When I try to drag music to copy from the Mac Itunes to the Iphone, it won't allow me to do so (dragging music onto the IPhone icon does nothing). Similarly, I can't play any music on my Iphone via the Mac Itunes. I am able to sync though, which seems strange. All software is up to date (for Mac OSX, Itunes, and IPhones), and I've tried re-booting several times without success.
I've tried authorizing the computer which does nothing, and unfortunately the Apple support rep wasn't very helpful. I've also tried Googling this issue but can't find any posts addressing to this issue.
I would assume that this has something to do with my Iphone originally being formatted by Windows, and now my new Macbook Pro is having compatibility issues with this? Is there some other software or formatting I need to do so I can copy new music to my IPhone, etc, without clearing out all the music already on the IPhone?
Thanks!

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