Windows frozen when updating

I have a Satellite A305-ST551E, Windows Vista Home Premium. The last time Windows went through its automatic updates it came to the screen that says "Configuring updates: Step 3 of 3 - 100% complete" and stopped there; I let it sit for about an hour, nothing happened. Then I did a forced shut-down (yeah, in hindsight that probably wasn't too smart). When I tried booting up it stopped at the same screen except now it said "0% complete." I let it sit for +12 hours and still nothing changed. Safe mode doesn't get past that screen and I can't do a system restore. If anybody can help I appreciate it.
Solved!
Go to Solution.

Satellite A305-ST551E
Turn the computer on and immediately press and hold the F8 key.
On the Advanced Boot Options menu, choose Repair Your Computer.
If you can reach the System Recovery Options menu, choose Startup Repair.
Report back with details.
I can't do a system restore.
Exactly what does that mean? Always give lots of details. We can't see your screen.
-Jerry

Similar Messages

HT1766 my I phone got frozen when update,what can I do

My Iphonr got frozen when update from my computer,how can I unfrozen

Assuming it's not under contract with someone I'd take it to an Apple store and see if they can help.
Does the iPhone icon appear in iTunes when you connect via USB to teh computer?
If so I wonder if the proximity sensor has failed and is turning the display off, or if the display has failed.
AC

My iphones has frozen when updating and now is on the loading screen and i cant turn is off or restart it, help please? i need my phone

help please, my iphone has frozen when updating and now its stuck on the loading screen, i have tried holding the buttons down : didnt work, i have taken the sim out : didnt work.... i really need my phone to be working i dont know what to do.. help please?

http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1808

Windows Errors when updating IPOD

When updating my IPOD, ITunes comes up with error message below
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience" - and then wants to send an error report off to Microsoft
I have updated the latest version of ITunes, reinstalled it, updated the latest version of IPOD updater. Updated my IPOD and then reset it clean. I have tried a different fire wire port. I just can't figure out why it keeps shutting down after about the 3rd song. This morning it updated fine.

hi Ellent!
hmmm. if you're getting that error message under those circumstances, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
plug the ipod in, collect the crash log, and send it to a discussions host
in the email:
(1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
(2) let them know the precise version of the ipod updater you're using.
(3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
love, b

Ipad 4 frozen when updating to os 8

I plugged my ipad into my pc to update software. I get the unknown error has occured (1671). I've search but haven't been able to find anything with that code number. Now my ipad is frozen on the connect to itunes. I've tried doing a hard reset but nothing. When I plug it in itunes pickes it up. However I can't not update it or restore it without getting that unknown error (1671). HELP!

Hopefully the suggestions offered in this thread will help you out:
what is unknown error 1671 when updating iphone 5s

Serious Windows Crash when updating 5G iPod

About halfway through updating the videos on my 5th gen iPod, windows displays a blue screen saying: "A problem has been detected and windows has been shut down to prevent damage to your system". Then my computer turns off. When I plug my iPod in again, there is a lot less space available then when i plugged it in the first time, so clearly the videos ARE being copied. However, I cannot access them from my iPod. Also, the space getting used up is catergorized as 'other', rather than 'videos' in the iPod bar at the bottom of iTunes. Has anyone else experienced this problem, and is there any way to fix it??

hi Ellent!
hmmm. if you're getting that error message under those circumstances, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
plug the ipod in, collect the crash log, and send it to a discussions host
in the email:
(1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
(2) let them know the precise version of the ipod updater you're using.
(3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
love, b

Ipod frozen when updating

I moved 500 cds from my emac (to free up some hard drive space) to an external hard drive. I changed my itunes preference setting in "advanced" to utilize the itunes library on the external hard drive. The library has been successfully "added" to the itunes program on the emac.
When I try to update/sync my 40 gig clickwheel ipod, it freezes after updating any number of files (1489 the first try, 32 the second try, and 4409 the third.
When it freezes, nothing works, even on the emac. Including force quitting itunes. I am forced to do a hard shut down which leaves my ipod frozen with the "do not disconnect" message. Restting it ususally works, but how am I going to ever get my music onto my ipod? Thanks for any help.

Hello bandock,
And welcome to Apple Discussions!
Have you tried connecting the iPod Touch in *Recovery Mode* and then restoring it via iTunes? If not, see this article for more information on getting your iPod into *Recovery Mode*.
http://support.apple.com/kb/ht1808
B-rock

HT2452 System Preferences app. window frozen when opened and round coloured circle turns without stop.

The system preferences app. started to be with troubles when opened,its remain frozen in a window ,e.g. Desktop/Screensaver or any other,without to be able to use another of application items.
At the time of the trouble, the mouse pointer becomes a disc coloured which turns without to stop.
I must log out from application by forced log out from de dock icon.
What´s going on ????????
Thanks in advance for your comments ,in oredr to solve the a.m. issue.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Error 7 windows 126 when updating i tunes

get error 7 windows error 126 when upgrading I Tunes.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99988)

Download screen frozen when updating to iOS 8.1.1. ??

My download screen is frozen after attempted download of iOS 8.1.1. update; how to escape?

Hi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, use Recovery Mode > iOS: Unable to update or restore

After updating to 7.0.6 my iphone no longer shows in itunes. However it is recognised by my PC (windows 8) when click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date. Has anyone else had this problem?

Hi guys. After updating to 7.0.6 my iphone 5s is no longer showing in itunes. Strangley it is recognised by my PC (windows 8) when I click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date, but this has made no difference. Has anyone else had this problem or does anyone have any advice? Thanks

Device not detected in iTunes for Windows

TS1496 when updating iTunes to latest version windows error message appears

when updating iTunes to latest version windows error message appears

Okay.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Hi, I have just loaded Lightroom 5 from the disc onto my Mac. every time i try and launch the application, it goes to the registration/licence window. i have input the data five times already. When Lr5 launches the update window appears, when i try to

Hi, I have just loaded Lightroom 5 from the disc onto my Mac. every time i try and launch the application, it goes to the registration/licence window. i have input the data five times already. When Lr5 launches the update window appears, when i try to do anything the following message comes up: - An error occrred when attempting to change modules. What do i need to do to fix this?

Masher please use the uninstaller located in the Applications/Utilities/Adobe Installers folder. Once Photoshop Lightroom is removed then please download Lightroom 5.5 from Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5 and reinstall.

I tunes won't open. No warning message, just the first terms agreement opens and when i agree itunes stopes running. I just wiped and reinstalled everything including windows. I updated everything fully. Deleted spybot unintalled and reintalled new

I tunes won't open. No warning message, just the first terms agreement opens and when i agree itunes stopes running. I just wiped and reinstalled everything including windows. I updated everything fully. Deleted spybot unintalled and reintalled the newest and one older version of itunes. still nothing. I tried to delete some files that is hidden as directed by apple. I have been trading emails with customer support but it has been no help at all. I am running Windows XP. Before i wiped my computer I ran itunes with no problem, on this computer, this week.

WOOOOOOOOOOOO!!!! JUST WANTED TO UPDATE Y'ALL THAT BY SOME STROKE OF HEAVENLY GLORY, ITUNES DECIDED TO WORK AGAIN!!!
WOOOOOOOOOOOOOO!!!
How did I do it you ask??
after all the stuff I updated you about, I tried one last time to install....still didn't work...so once again I wiped my system of everything itunes and apple related
well today I was trying to watch a video that required me to get the quicktime plug in, and it too me to a page that was a quicktime install + itunes 7.blah blah blah instead of the other way around
well, don't ask me why, but low and behold
IT WORKS!!!!
I HAVE MY ITUNES BACK!!! (JUMPS FOR JOY)
Just wanted to share my shear elation

Good evening I would please help me, IGood evening I would please help me, I have problems with flash player when update on my computer Flash Player for windows 8, gives me error in the installation that is not apply on my computer. Please help. Thank You

Good evening I would please help me, IGood evening I would please help me, I have problems with flash player when update on my computer Flash Player for windows 8, gives me error in the installation that is not apply on my computer. Please help. Thank You

First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative.

Windows frozen when updating

Similar Messages

Maybe you are looking for