Windows Image Acquisition directory disapperaed after Windows 8.1 update

Hello to everybody, I recently found out that my pc, ASUS N750JV doesn't detect the integrated webcam after updating to Windows 8.1. I looked in the Device Manager to solve the problem but the dicrectory Windows Image Acquisition simply disappeared. So I
called ASUS Tech Assistance but after installing all the relative drivers they suggested me (windows 8) without result, they told me to format C:/ and go back to Windows 8. Can you help me with some solution before formatting the all the softwares I have installed?
Can you help me? I'm rather upset about this fact. My pc is new and Windows 8.1 even newer...

Hi,
Have you checked out that whether the webcam is fully supported in Windows 8.1\compatible with Windows 8.1? In other words, can you find the specific device driver for Windows 8.1 on the manufacture website?
Latest drivers and related webcam software are usually the cause of this kind of issue.
If you have a restore point, return the system state to a previous state at in case some recent changes mifght cause this issue, check if issue persists (you will lose some recent settings) (this solution is based on a situation that the webcam
was working for some time after you upgraded to Windows 8.1)
Yolanda Zhu
TechNet Community Support

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Windows Image Acquisition directory disapperaed after Windows 8.1 update

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