Windows image acquistion

I can no longer scan on my canon image class D480. I get the message "windows could not start th Windows Image Acquisition (wia) service on local computor. error 1068 the dependency service or group failed to start
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Hi,
One thing to check is the following.
Open windows Control Panel, open Administrative Tools and open Services.  Check that the following services ( check them in th order shown below ) are all showing as Status= Started and Start-up Type= Automatic
Remote Procedure Call (RPC)
Shell Hardware Detection
Windows Image Acquisition
If you need to make a change to any of the above, just right click the service and select Properties, then in the dropdown box next to 'Start-up type',  select Automatic and click Apply to save the change.  Then click the Start button.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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