"Windows Installation not Successful. Your previous version of Windows is being restored."
I received the message "Windows Installation not Successful. Your previous version of Windows is being restored." at end of Windows 8 installation. I do not know what caused the installation to fail.
I was upgrading from Windows 7 Professional, Service Pack 1, to Windows 8.1
Hi,
If issue persists, please upload the following log to OneDrive, then paste the download link here for further analysis.
C:\$windows.~bt\Sources\Panther
C:\$Windows.~BT\Sources\Rollback\setupact.log
C:\$Windows.~BT\Sources\Rollback\setupact.err
Meanwhile. it's recommend to run a Upgrade Assistant before upgrading to Windows 8.1
http://windows.microsoft.com/en-in/windows-8/upgrade-assistant-download-online-faq
You can also remove all unnecessary external device and uninstall the anti-virus programs, then try again.
Yolanda Zhu
TechNet Community Support
Similar Messages
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I have multiple Windows Server 2008 R2 machines in which I am attempting to do an in place upgrade to 2012 R2, and it is repeatedly failing.
Setup gets all the way through, and it says Getting ready, followed immediately by an error saying: Setup can't continue. Your computer will now restart, and your previous version of Windows will be restored.
I am attempting to install:
Windows Server 2012 R2 Datacenter (Server with GUI)
x64 Date modified 3/18/2014
I have found several posts, many discussing how disk space can be an issue, I have increased disk space so it shouldn't be an issue. I have also made sure the only only partition on disk 0 is C: and system reserved.
I have disabled all unessential services and went through and removed all unessential applications, and extras. Still getting the error.
Here is the update log
2014-11-24 08:20:20:715
888 ed8
AU AU initiates service shutdown
2014-11-24 08:20:20:715
888 ed8
AU ########### AU: Uninitializing Automatic Updates ###########
2014-11-24 08:20:20:840
888 ed8
Report CWERReporter finishing event handling. (00000000)
2014-11-24 08:20:20:840
888 ed8
Service *********
2014-11-24 08:20:20:840
888 ed8
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-11-24 08:20:20:840
888 ed8
Service *************
2014-11-24 08:23:27:265
892 9a0
Misc =========== Logging initialized (build: 7.6.7600.320, tz: -0500) ===========
2014-11-24 08:23:27:281
892 9a0
Misc = Process: C:\Windows\system32\svchost.exe
2014-11-24 08:23:27:281
892 9a0
Misc = Module: c:\windows\system32\wuaueng.dll
2014-11-24 08:23:27:265
892 9a0
Service *************
2014-11-24 08:23:27:281
892 9a0
Service ** START ** Service: Service startup
2014-11-24 08:23:27:281
892 9a0
Service *********
2014-11-24 08:23:27:635
892 9a0
Agent * WU client version 7.6.7600.320
2014-11-24 08:23:27:635
892 9a0
Agent * Base directory: C:\Windows\SoftwareDistribution
2014-11-24 08:23:27:635
892 9a0
Agent * Access type: No proxy
2014-11-24 08:23:27:635
892 9a0
Agent * Network state: Connected
2014-11-24 08:24:14:827
892 9a0
Report CWERReporter::Init succeeded
2014-11-24 08:24:14:827
892 9a0
Agent *********** Agent: Initializing Windows Update Agent ***********
2014-11-24 08:24:14:827
892 9a0
Agent * Prerequisite roots succeeded.
2014-11-24 08:24:14:827
892 9a0
Agent *********** Agent: Initializing global settings cache ***********
2014-11-24 08:24:14:827
892 9a0
Agent * WSUS server: <NULL>
2014-11-24 08:24:14:827
892 9a0
Agent * WSUS status server: <NULL>
2014-11-24 08:24:14:827
892 9a0
Agent * Target group: (Unassigned Computers)
2014-11-24 08:24:14:827
892 9a0
Agent * Windows Update access disabled: No
2014-11-24 08:24:14:951
892 9a0
DnldMgr Download manager restoring 0 downloads
2014-11-24 08:24:14:981
892 9a0
AU ########### AU: Initializing Automatic Updates ###########
2014-11-24 08:24:14:997
892 9a0
AU # AU disabled through Policy
2014-11-24 08:24:14:997
892 9a0
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-11-24 08:24:15:043
892 9a0
AU Initializing featured updates
2014-11-24 08:24:15:043
892 9a0
AU Found 0 cached featured updates
2014-11-24 08:24:15:397
892 9a0
Report *********** Report: Initializing static reporting data ***********
2014-11-24 08:24:15:397
892 9a0
Report * OS Version = 6.1.7601.1.0.196880
2014-11-24 08:24:15:397
892 9a0
Report * OS Product Type = 0x00000007
2014-11-24 08:24:15:428
892 9a0
Report * Computer Brand = VMware, Inc.
2014-11-24 08:24:15:428
892 9a0
Report * Computer Model = VMware Virtual Platform
2014-11-24 08:24:15:428
892 9a0
Report * Bios Revision = 6.00
2014-11-24 08:24:15:428
892 9a0
Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-11-24 08:24:15:428
892 9a0
Report * Bios Release Date = 2013-07-30T00:00:00
2014-11-24 08:24:15:428
892 9a0
Report * Locale ID = 1033
2014-11-24 08:24:15:582
892 9a0
AU Successfully wrote event for AU health state:0
2014-11-24 08:24:15:582
892 9a0
AU Successfully wrote event for AU health state:0
2014-11-24 08:24:15:582
892 9a0
AU AU finished delayed initialization
2014-11-24 08:24:20:865
892 6a0
Report CWERReporter finishing event handling. (00000000)
2014-11-24 08:55:38:187
892 9a0
AU AU initiates service shutdown
2014-11-24 08:55:38:187
892 9a0
AU ########### AU: Uninitializing Automatic Updates ###########
2014-11-24 08:55:38:250
892 9a0
Report CWERReporter finishing event handling. (00000000)
2014-11-24 08:55:38:297
892 9a0
Service *********
2014-11-24 08:55:38:297
892 9a0
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-11-24 08:55:38:297
892 9a0
Service *************
Any ideas on how I can resolve this, or further troubleshoot?I also had this error: "Setup cannot continue. Your computer will now restart, and your previous version of Windows will be restored."
trying to do a in-place upgrade of a Domain Controller Windows 2008 R2 to Windows 2012 R2.
The problem was the separated System Reserved Partition. After I removed using this instructions:
http://jacobackerman.blogspot.com/2012/12/how-to-remove-system-reserved-partition.html
The upgrade ran ok, and now have my DC as Windows 2012 R2.
Hope that helps!. -
Hi,
I've searched everywhere I can think of for a solution to this problem with no success. I see other people have reported similar issues and these have not yet been resolved.
I have installed Windows 7 32 bit on a new Mac Mini under Bootcamp. When I go to install the Bootcamp drivers in Windows, I get the message "the version of this file is not compatible with the version of windows you are running".
Other people have reported this issue when trying to install 3rd party software on a 64 bit version of windows but I'm simply trying to install the Bootcamp drivers on a 32 bit version of Windows.
Is it possible the Mac Mini needs a 64 bit version of Windows installed under Bootcamp? I haven't seen this requirement mentioned anywhere.
Appreciated all and any help that can be offered.Welcome to the Apple Support Communities
That's because the Late 2012 iMac and Mac mini only supports the 64-bit Windows 7 version, so the drivers you downloaded are designed to work with the 64-bit version and you can't install them on a 32-bit version. Install the 64-bit Windows 7 on your computer -
I am developing on 64-bit Windows7 Enterprise using VisualStudio 2013. I created a new Windows desktop VB.net application and just created a release build of the default solution/project targeting "Any CPU". I provided the EXE to a
colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see
whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
I changed the build configuration to create a "x86" build but my colleague received the same error. Any ideas why this would be happening (I checked and my colleague has .Net4 Framework installed as well)? Thank you for your time and
response!
Sunish Abraham
"The version of this file is not compatible with the version of Windows you're running.
Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."Hi sunisha,
According to your description, you'd like to run the application in your colleague's computer.
I provided the EXE to a colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
If you want to test the application, you could provide the whole Debug folder to colleague instead of the single exe.
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
Check if the collegue's computer is running 64-bit windows:
Enter Control Panel, click on System and Security.
Under this, you can view the system type. This will describe whether you have 32-bit or 64-bit.
You can also try compatiblity mode.
If the program is not compatible, then you may try to install and run the program in compatibility mode.
Use the following steps:
1) Right click on the Program
2) Click on Properties
3) Click on Compatibility tab
4) Select Run this program in compatibility mode and select Windows Vista or whatever operating system the program was running successfully.
And if you still have questions, I suggest you deploy the application to the Local Network with clickOnce, then your collegue can install the application from the network.
#ClickOnce deployment
http://msdn.microsoft.com/en-us/library/t71a733d(VS.80).aspx
And also, you could recreate a new small application in your computer in Any CPU, then check if this small new application can work well in your colleague's computer. This can judge if the problem is caused by your application.
If you have any other concern regarding this issue, please feel free to let me know.
Best regards,
Youjun Tang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey. -
How to install Digital River Windows 7 without previous version of windows?
Hello, I am a new Mac user and currently a student that qualifies for the 30$ digital river version of windows, and I would like to put that on my mac before the offer expires Jan. 5th. I do not have any version of windows on my Mac currently. I have searched the web for two hours and have not found anything useful. Can someone please explain to me how to use the install before I purchased my software? I have heard that you can install the version without using the activation key, and starting a free trial then reinstall it using the activation key to skip having a previous version of windows. Any help would be great.
When I run the iTunes64setup.exe it says: "The thingy is not a valid win32 application."
That generally indicates that the installer has been getting damaged on the download.
What web browser have you been using for downloading the iTunes64Setup.exe? Does it make any difference if you use Firefox instead of IE for the download (or vice versa)? -
Trusted certificates from your previous version of Adobe Reader were found.
After upgrading Adobe Reader from 10 to 11, some users are getting "Adobe Reader Security - Trusted certificates from your previous version of Adobe Reader were found. Would you like to import them." I need to know what registry settings we can modify to either set this automatically to "Import" or "Use Default" I need to add one of these options into our Adobe Reader Settings GPO that is using group policy preferences. This only appears for users who have data in C:\Users\%username%\AppData\Roaming\Adobe\Acrobat\10.0\Security and only the very first time the user opens Adobe Reader after the upgrade per user profile on a given server.
I'm not sure this is true: "If they don't exist then there is no dialog. " Could be, but I've never heard of it.
However, acrodata files perform a number of functions for several features, so removing them is unwise. Also, they will just come back when a user exercizes certain features.
Better to just turn off the feature with the supported preference.
Ben -
I can not download a trial version of Windows 8.1 Enterprice even in English
I can not download a trial version of
Windows 8.1 Corporate even in English.
When you jump the English version I was asked to
download a program my_downloader_installer.exe. I
installed it on a PC and then
an opportunity to download a version of Windows 8.1.
However, the jump is very slow (to prove
attached screenshot, internet speed
of more than 5 Mbps). Tell me, please,
is it possible to download images of
Windows 8.1 32 and 64 bit high speed injection?
AlexHi,
How about your problem now? This problem probably caused by temporary network problem. You can try to change your DNS for test, or please wait for other time to download for test.
Roger Lu
TechNet Community Support -
Windows 7 help The topic you are looking for is not available in this version of Windows
When I click on help, I get this message: The topic you are looking for is not available in this version of Windows.
I forget what my topic was, however, that is the response for any I try to get help for.Hi Akikuno
It sounds like you are having issues with your help not coming up when you need to use it. I am providing you a link to a Microsoft Forum Thread where they are addressing the exact error message you are receiving.
http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/the-topic-you-are-looking-for-is-not-avail...
I would like to thank you for posting on the HP Forums and hope this resolves your issue so you can go back to enjoying your HP product. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/946071]]</blockquote>
cannot open some website,when try , then show this message"Sorry, we could not handle your previous request. Please refresh to try again." How to fix it?Try to update to the latest Firefox 17.0.x version.
*Help > About Firefox
See:
*https://support.mozilla.org/kb/update-firefox-latest-version
The Firefox 12.0 version that you currently run is no longer supported with security updates
You can create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
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I must run a 32-bit programe on a windows 64-bit operating sistem, and i receive this message:"The version of this file is not compatible with the version of Windows you're running.[...]". I tried with Troubleshoot compatibility - didn't
work. I tried set to run in compatibility mode for Windows XP in file properties window and it didn't work. What can I do more? I
must run this programe to acces my database.Hello qqnicol,
What program do you run?
Please contact the software provider to confirm if this 32-bit program can run in 64-bit Windows.
As some programs can only run in specific version of Windows, please download the right version of software.
Most programs designed for the 32-bit version of Windows will work on the 64-bit version of Windows. Notable exceptions are many antivirus programs.
Device drivers designed for the 32-bit version of Windows don't work on computers running a 64-bit version of Windows too.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
File not compatible with the version of windows
Already downloaded the file but when I install it says that the file is not compatible with the version of windows. But my PC is windows 7, 64bit
I dowload from several different sites and all give the same message. from the adobe site too.
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I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."
If you still have the old computer and it is a MAC, the Lightroom 5 serial numbers are in a text file.
users/"username"/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration
More info here
Preference and other file locations in Lightroom 5 -
When I try to intall itunes it comes up saying 'This Itunes installer is for 32-bit versions of windows. Please download the 64-bit ITunes instead.' How do I download and install the 64 bit version instead?
Go to iTunes.com/download and click the link for the 64-bit version.
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I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?
You return the upgrade version since it was purchased in error
Return, cancel, or exchange an Adobe order
Purchase a full version. -
Microsoft health "notifications are not supported in this version of windows phone"
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