Windows Installer Cleanup Utility

Go to Microsoft download center to get this Utility for those of you that are having problems removing older versions of Adobe Reader in order to be able to install the updated 8.1.2 Reader. It does work. A Dell Tech downloaded this Utility for me and solved my problem in just a few minutes.

Details and download link:
http://support.microsoft.com/kb/290301

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Is there a program to replace the Windows installer cleanup utility?

Trying to update itunes but can't remove the old program, get message C:\Documents and Settings\mark\Local Settings\Application Data\Apple\Apple Software Update\. Anyone know if there is a replacement for Windows Installer Cleanup Utility ? Or some other way to get rid of the old program?
Thanks.

Microsoft retired the CleanUp utility because it can cause problems with other programs installed by the Microsoft Windows Installer. The replacement is a Microsoft "Fix It" solution; it is not a Java app but a downloadable executable and is run locally.
Due to potential problems with the outdated Microsoft Installer CleanUp Utility, use the Fix it solution before attempting to find and run msicuu2.exe. It is well written and does not harm other programs installed by the Windows Installer (1 potential problem with the old utility). It may take several minutes (I have seen 20-30) to uninstall the app but when the Fix it solution finishes successfully the app is uninstalled.
The replacement is found at http://support.microsoft.com/mats/Program_Install_and_Uninstall.

Fixing problems with the Microsoft Windows Installer Cleanup Utility

Sorry for the long subject. I am having what appear to be common problems with my acrobat reader for which the only solution appears to be using the microsoft windows installer cleanup thing.
I have acheived downloading the utility to my desktop but when I try to run it I get an error message as follows:
Across the top of the message it says 'WINDOWS SCRIPT HOST' and in the box it says:
Script: C:\DOCUMEN~1\Karen\LOCAL~1\Temp\IXP000.TMP\StartMsi.vbs
Line: 1
Char: 1
Error: The specified module could not be found
Code: 800700E
Source: (Null)
Does anyone have any clues as to where I can go from here as I am stuck with a program I can neither use or uninstall, and a reascue plan that doesn't want to cooperate either. And please treat me like a 2 yr old with the technical stuff. Thanks. :-)
Karen

Can you try to download it again, perhaps to the C:\ drive rather than the Desktop? Delete the Desktop download, then open Windows Explorer, and run the installer from the C:\ drive.
P.S. do you have administrative privileges on your system?

How or where do I find Windows Installer CleanUp Utility?

I have a Compaq Presario ,Windows XP. It seems Adobe has joined Goggle in cutting out the old boys.(Internet explorer 8). I am 86 and don't have the where with all to upgrade my computer. First my e-mail and now my Adobe reader. I have Reader XI listed in my Add/Remove file and cannot remove it. I successfully removed the other numbers but the XI gives me a message that the PatchPackage,could not be opened.It also tells me to get Windows Installer CleanUp Utilityto recifiy this. I need help.Please..

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Using windows installer cleanup utility to help installing i-tunes

Hi,
I currently have older version of i-tunes (not 7.0.2) with many songs downloaded. Have a new ipod nano. It requires that 7.0.2 be downloaded. When try to download get error message that my machine is missing install script engine and says to run ISScript.msi. Was suggested I use windows installer cleanup to help the problem. If I do this will I loose all my downloaded songs???Please help.
Thanx,
MTNGUY

Hello,
It looks like Microsoft FixIt's for Office 2003, 2007 and 2010 were added to Microsoft Knowledgebase Article #290301, "How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Cont..." on June 29, 2010.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

CS5clean script, Windows installer cleanup utility no longer available from Microsoft. What now?

Since the Windows Installer cleanup script is no longer available from Microsoft because (while it) "...resolved some installation problems, it sometimes damaged other components installed on the computer. Because of this, the tool has been removed from the Microsoft Download Center"
So my installation of CS4Master collection is broken and I have no way of removing it. Thanks Adobe.
It alyways amazes me the need to make applications so reliant on inner workings the OS, at such a complex level, to simply run.
Either way, Im stuck
Please help!
abso

Hello,
It looks like Microsoft FixIt's for Office 2003, 2007 and 2010 were added to Microsoft Knowledgebase Article #290301, "How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Cont..." on June 29, 2010.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

For someone who can't use the windows installer cleanup utility.

I have been an iTunes user for years and have usually updated to the newest version whenever prompted and have had very little trouble with the program despite always using PCs. However, I recently purchased an iPhone which is fun, but requires the newest iTunes.
I tried to install the new version and received a message which many people have, which said "The feature you are trying to use is on a network resource that is unavailable."
I searched online and found the solution that said to use the Windows Cleanup Utility or whatever, however, my computer barred me from doing this for some reason. Even when I manually attempted to register with the Command Prompt window, I was unable to get the program to work. I tried to fix THIS part, but received another error message which directed me to format my computer, which I am unwilling to do at this time. I don't even want to lose my library but I'm kind of resigned to that at this time.
So what I'm asking is, is there any other way to get this sorted out without the utility package? Any way to direct my computer to where itunes.msi would be on my computer? Is there anyway to fix this, seeing as it seems to be a recurring problem in the installation of this version? Thank you.

+it's essentially telling me I'm not the administrator when not only am I, but I'm the ONLY user on this computer+
Your sig says XPS. I assume that means XP. Your permissions must be corrupt in the registry, even though you are on an admin account. I got this same error when I upgraded my laptop to XP SP3. I had to run a tool from microsoft to fix it.
Scroll down to the advanced troubleshooting section on this page and run the subinacl stuff. I went and watched a movie while it ran - just be patient.
http://support.microsoft.com/kb/949377
*Method 1: Reset the registry and the file permissions*

I cannor uninstall to reinstall CS2 - i've tried manually & w/ windows installer cleanup utility....

i have been using illustrator 10 & CS5 photoshop trial version fine on my windows vista (illustrator for 2 yrs on this computer). i got CS2 so i uninstalled both programs before installing the CS2. after installing i never got a finished window & it just closed. when i tried to open illustrator & indesign it closed as soon as it finished opening. photoshop did ask for registration info & then shut down/closed as well. i tired to uninstall from program/features in control panel but it doesn't work, it doesn't prompt me to do anything so adobe help had me install the windows installer clean up utility to remove programs not installed correctly. they are still not uninstalled & when i tried to reinstall the 1st cd gets to initializing & then stops. i now have removed all the adobe folders from my c drive & still cannot remove. i need to reinstall - HELP!!!! thankyou.

+it's essentially telling me I'm not the administrator when not only am I, but I'm the ONLY user on this computer+
Your sig says XPS. I assume that means XP. Your permissions must be corrupt in the registry, even though you are on an admin account. I got this same error when I upgraded my laptop to XP SP3. I had to run a tool from microsoft to fix it.
Scroll down to the advanced troubleshooting section on this page and run the subinacl stuff. I went and watched a movie while it ran - just be patient.
http://support.microsoft.com/kb/949377
*Method 1: Reset the registry and the file permissions*

CS2 installed incorrectly & i cannot uninstall (already did windows installer cleanup utility.......

i have been using illustrator 10 & CS5 photoshop trial version fine on my windows vista (illustrator for 2 yrs on this computer). i got CS2 so i uninstalled both programs before installing the CS2. after installing i never got a finished window & it just closed. when i tried to open illustrator & indesign it closed as soon as it finished opening. photoshop did ask for registration info & then shut down/closed as well. i tired to uninstall from program/features in control panel but it doesn't work, it doesn't prompt me to do anything so adobe help had me install the windows installer clean up utility to remove programs not installed correctly. they are still not uninstalled & when i tried to reinstall the 1st cd gets to initializing & then stops. i now have removed all the adobe folders from my c drive & still cannot remove. i need to reinstall - HELP!!!! thankyou.

Hello,
It looks like Microsoft FixIt's for Office 2003, 2007 and 2010 were added to Microsoft Knowledgebase Article #290301, "How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Cont..." on June 29, 2010.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

Windows Installer Cleanup

\So I have been trying to update Exchange Sp1 to Sp3 for weeks. I mean I am ready to shoot the dang SBS 11 box! Getting errors out the wazoo since the prior IT guy didn't do a good migration from server 08 originally. Anyways I had an error from an Exchange 2007 anti spam msi not being installed correctly. What the hell? I am on 10 not 7...weird but OK...after deleting the registry entries and msiexec /x key nothing was working. Turns out a deprecated tool called the Windows Installer Cleanup Utility was able to fully remove every failed sp update that i have been having issues with as well as the 2007 spam filter packs.
Does anyone have any other stories like this where random obsolete software has actually saved their day?
This topic first appeared in the Spiceworks Community

With much trepidation, I reached out to Dell for a quote on the latest version of Replay.I heard all the horror stories, and this is one reason we stayed on 2008 as long as we did.But...,the sales guy I spoke with did not try to sell me fries, and understood I was not a loyal Dell minion.End of quarter, so he offered me a really nice deal.I hadn't even looked at the current version, as I heard so much about it that was negative.I'm going to assume most of that was some real awkwardness during the transition.All I can say it that the new webbified interface is a huge improvement over the old mmc based one.I've had no difficulty finding anything, other than momentary brain fog where I conflated two terms.Setup - pretty obvious and pretty quick.1st vm backup was underway in just a few minutes, and proceeded exactly as I would expect. I...

How to get "Windows Installer CleanUP" application.

I use PC Vista Home Premium, and I use Adobe Acrobat Standard 8, till now it is working very well and nothing wrong. I would like to install an application of "Windows Installer CleanUP" to my PC for sometime in future I may need to use it, but I do not know how to get it to download and install the "Windows Installer CleanUP" into my PC Vista Home Premium.
Please help and teach me. Thank you for your time and attentions.

Since that is a MicroSoft product, you might have more luck at MicroSoft support site or forum dealing specifically with MicroSoft products.

Does Quicktime show as QFolder in Windows Installer cleanup

I am trying everything to get Quicktime off so that i can reinstall an earlier version of itunes to rectify the massive problem apple have caused.(see itunes thousands of posts/messages) Does quicktime show as QFolder

When you have pictures stored on you iPhone you'll get this message upon plugging it in to your computer. Windows is trying to access it like it would any other digital camera. Just ignore it and use iTunes.

Unable to install itunes 10.5 after update issue. "windows installer package error"

So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
   • msiexec /unregister
   • msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1.       Choose Start > Computer
2.       In Computer, open the "C:" drive.
3.       Open the Users folder.
4.       Double-click the folder titled with your username.
5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6.       Choose Organize > Folder and Search Options.
7.       Click the View tab.
8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9.       Click OK.
10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11.    Double-click the Local folder to open it.
12.    Right-click on the Temp folder and choose Delete.
13.    In the confirmation dialog that appears click Yes.
14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15.    Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1.       Quit iTunes.
2.       From the Start menu, click Control Panel.
3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4.       Select iTunes from the list of currently installed programs, then click Uninstall.
5.       When asked if you would like to remove iTunes, click Yes.
6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

Itunes and windows installation prob...

I had an older version of itunes and tried to upgrade to 7.1. Everytime I try to download it, I click on the 'itunes setup' icon on my desktop and a 'windows installer' window pops up with a bunch of info that I don't understand. I uninstalled the old itunes and quicktime...any other suggestions?
Windows XP

http://img148.imageshack.us/img148/8793/itunesvs7.png
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

I am trying to update iTunes but get this box message comes up, "Network error occurred while attempting to read from the file: c:/windows/installer/itunes.msi" I have be told to uninstall all iTunes then reinstall, if I do this will I lose my Library

Looking on the net to solve this problem, it says
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
I have save all my iTunes on a CD.
If I uninstall iTunes, will I lose my iTunes library and video and apps and inturn will I lose this off my phone..
I have tryed to update my iPhone firmware as they said there is a new update firmware, it would not install this and put my phone into recovery mode and I had to use iPhone recovery fix to get it out of recovery mode, my iPhone did a back-up before it tried to update the firmware.
Any idea's are welcome

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Windows Installer Cleanup Utility

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