Windows installer erreur : impossible d'installer icloud ou Itunes

Bonjour.
Utilisateur de Windows 7 (64), je rencontre une impossibilité totale d'installer iCloud ou iTunes.
Historiquement, j'avais installé le tableau de bord Icloud et au moment d'installer iTunes j'ai rencontré le message d'erreur suivant : "un problème s'est produit sur ce package Windows Installer.Une DLL nécessaire pour terminer cette installation n'a pas pu être exécutée. Contactez votre service de support ou le distributeur du package."
En suivant les indications données par Apple, j'ai désinstallé entièrement iTunes et les composants Apple dans l'ordre indiqué. J'ai réinstallé iTunes en cliquant droit et en l'installant en tant qu'administrateur, mais une erreur est survenue. Cependant, le logiciel fut installé tout de même et fonctionnel. L'installation de iCloud n'a pas fonctionné, que ce soit par l'installateur d'Apple ou en téléchargeant le logiciel et en l'installant manuellement.
J'ai recommencé la manipulation d'Apple, à savoir désinstaller tout.
Cette fois, aucun des deux ne s'installe.
Lorsque je lance iCloud en mode normal, l'erreur suivante apparait :
"un problème s'est produit sur ce package Windows Installer.Une DLL nécessaire pour terminer cette installation n'a pas pu être exécutée. Contactez votre service de support ou le distributeur du package."
Lorsque je le lance en tant qu’administrateur, une autre erreur survient :
"Impossible d'ouvrir la clé UNKNOWN\Components\...\BD528ECCA74340041A68F5A4F6DD5874. Vérfiez que vous disposez des droits suffisants pour cette clé ou contactez votre service de support de support technique".
Je vous prie de bien vouloir m'aider à résoudre ce problème et vous remerciant d'avance.
Maxime C.

SCAN your computer for possible WIndows system file corruption.
Can you go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Then do the install.

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Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 4 error(s), 4 warning(s)
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De : Adobe Forums
Envoyé : vendredi 17 octobre 2014 16:55
À : PoeSertie Brillant
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Message was edited by: sabdu2269

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