Windows installer not configured correctly

When trying to install Blackberry Link the install stops and give this message: "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance." Is there anyone who knows what to do? Thanks

Hi and Welcome to the Community!
There is something wrong with your Windows installation, and that is preventing proper installation now of LINK. While written for older BB devices models and the Desktop Software, this KB might point you in the right direction:
Article ID: KB04995 "The Windows Installer Service could not be accessed" appears when trying to uninstall or install BlackBerry Desktop Software
However, please clarify...in your profile for this forum, you list a Bold 9000 as your device, yet are not asking about the installation of LINK. LINK is not used for legacy devices.
Good luck!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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interstellarly wrote:
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