Windows installer not working

I just purchased my Toshiba about a week ago. Everything worked fine but now it won't install anything. I'm not receiving any error messages or anything, it just won't open at all. The problem started yesterday. I downloaded Google Chrome and tried running the file to install it but nothing happens. I've even right clicked and tried running as administrator but still nothing. Windows installer worked perfectly the day before yesterday, as it allowed me to install Silverlight and Adobe flashplayer, but as of yesterday nothing will install.
I also noticed this morning while trying to uninstall a program the same problem happened. The only difference was that about 10 minutes after I tried uninstalling I finally had the Windows Installer box pop up on my screen but then it took 30 minutes or so for the 11 MB program to be uninstalled.

I don't know if this has anything to do with it but my computer just made me update my BIOS from 6.5 to 6.6. After my computer restarted and booted back up I tried installing chrome again and windows installer started without a problem.
Maybe the problem was just that my computer wasn't up to date?

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Windows Installer Not Working for Itunes 64

I just got a touch and it says I have to use Itunes 64 bit. So I go download 8.02 64 from the apple site but when I try to install it a popup comes up and say windows installer could not be accessed. So I can't install it. I have vista 64bit home prem and was wondering if anyone has a solution yet? I have tried a lot of google solutions but none seem to work. Thanks

Hi Darrien,
What is the name of the iTunes installer file?
You may have to download iTunes again using Internet Explorer.
http://www.apple.com/itunes/download/
+"Note: The installer for 64-bit Vista is named iTunes64Setup.exe instead of iTunesSetup.exe. If you download the iTunes installer from iTunes.com using Vista 64 and the file is iTunesSetup.exe, your browser is likely not correctly identifying the OS as being Vista 64. Try downloading iTunes again using a different browser, like Internet Explorer."+ from http://support.apple.com/kb/HT1426
-Jason

Bootcamp usb windows installation not working

Hello all,
Heres the issue, My iMac is running Yosemite and I'm installing bootcamp with bootcamp created usb installation of windows 7. the bootcamp partition is created and i see it in the partitions so thats fine. but i reboot from bootcamp to begin the install i get the non bootable device error. when I use the option key on boot the thumb drive does not show at all. i checked the thumb drive and all windows files are present but apparently the iMac does not see it as a bootable drive. I have never had this issue with bootcamp prior to Yosemite so I'm not sure if thats the problem. Any ideas?
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ok guys i had the same problem in my new macbook retina. The problem is not entirely the USB. The windows version u are trying to install is either pirated or cracked.
Try installing the original windows 7 or 8 90 day trial version from Microsoft website and then it flows flawlessly. No USB or any other problem.
After installing the trial version using USB 2.0 (bought 3 yrs agao) the installation completed successfully and all USB ports were working perfectly and no red light in the headphone jack!
just for the sake of checking your mac's hardware try the windows trial if it works means the USB is not the problem and your windows copy is not original.
I am 100% sure windows trial version will work with no errors.try and let us know
thanks

MSI installer not working MSI 5.0 Windows 7

Hello I am trying to get MSI installer to work and when I go to install anything that has the Windows Installer Package it opens Notepad in a scrambled message. I have tried numerous avenues to no avail (regedit,copy paste regedit, troubleshooters, sfc/scannow,
command prompt etc.) I tried to choose the file association of MSIexec in System32 and it just opens this
I have tried what is suggested in this forum
https://social.technet.microsoft.com/Forums/windows/en-US/f699e632-54ba-443b-85df-269a7fd6cf1a/windows-installer-not-working?forum=w7itprogeneral and regedit says:
I have tried this http://support.microsoft.com/kb/2438651#reso1 and didn't work
I have tried changing C :\Windows\System32\msiexec.exe /V in regedit and that didn't work
I have searched event viewer and all that's in there is a warning and information of successful installs and uninstalls.
I have tried %windir%\system32\msi.dll version in Command prompt and it says that the system cannot execute the specified program
I am thinking it is just a matter of finding the correct file association that the windows installer can use to install that program but I am unable to find that!
I did a system restore but the only good restore was from earlier today and it still just opens notepad. before I did the restore I went into services and the computer couldn't find the file (windows installer) so I did a restore and now it at least sees
the file and I can start the service.
Can I please get some help fixing this? would uninstalling MSI and re-installing it work? I have been searching forum after forum and nothing has yet worked.
I did a clean install of windows a couple of weeks ago
Microsoft answers gives me thee worst answers a person could come up with.
for a complete list of what my computer is check my bio

Hi ingenuities,
Try importing these reg file under Safe mode.
If you really need this work, I am supposing the only way is to try importing them manually, if any value key is using by process, use process monitor to filter out these processes and shut them down.I monitored values under MSI.package seems like no
value was using by system.
I exported msi.package and patch to text, it is from a clean Windows 7 intallation。
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Msi.Package]
@="Windows Installer Package"
"EditFlags"=hex:00,00,10,00
"FriendlyTypeName"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,\
00,6f,00,6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,\
32,00,5c,00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,\
00,2d,00,33,00,34,00,00,00
"InfoTip"="prop:System.ItemType;System.Author;System.Title;System.Subject;System.Comment;System.DateModified;System.Size"
"FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Category;System.Keywords;System.Comment;System.PropGroup.Origin;System.Author;System.Document.RevisionNumber;System.Document.DateCreated;System.ApplicationName;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName"
[HKEY_CLASSES_ROOT\Msi.Package\DefaultIcon]
@="C:\\Windows\\system32\\msiexec.exe,0"
[HKEY_CLASSES_ROOT\Msi.Package\shell]
@="Open,Repair,Uninstall"
[HKEY_CLASSES_ROOT\Msi.Package\shell\Open]
@="&Install"
"MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,\
33,00,36,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\Open\command]
@=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\
00,69,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\Repair]
@="Re&pair"
"MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,\
33,00,37,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\Repair\command]
@=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\
00,66,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\runasuser]
@="@shell32.dll,-50944"
"Extended"=""
"SuppressionPolicyEx"="{F211AA05-D4DF-4370-A2A0-9F19C09756A7}"
[HKEY_CLASSES_ROOT\Msi.Package\shell\runasuser\command]
"DelegateExecute"="{ea72d00e-4960-42fa-ba92-7792a7944c1d}"
[HKEY_CLASSES_ROOT\Msi.Package\shell\Uninstall]
@="&Uninstall"
"MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,\
33,00,38,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\Uninstall\command]
@=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\
00,78,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shellex]
[HKEY_CLASSES_ROOT\Msi.Package\shellex\ContextMenuHandlers]
@="Compatibility"
[HKEY_CLASSES_ROOT\Msi.Package\shellex\ContextMenuHandlers\Compatibility]
@="{1d27f844-3a1f-4410-85ac-14651078412d}"
[HKEY_CLASSES_ROOT\Msi.Package\shellex\PropertySheetHandlers]
[HKEY_CLASSES_ROOT\Msi.Package\shellex\PropertySheetHandlers\ShimLayer Property Page]
@="{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Msi.Patch]
@="Windows Installer Patch"
"EditFlags"=hex:00,00,10,00
"FriendlyTypeName"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,\
00,6f,00,6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,\
32,00,5c,00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,\
00,2d,00,33,00,35,00,00,00
"InfoTip"="prop:System.ItemType;System.Author;System.Title;System.Subject;System.Comment;System.DateModified;System.Size"
"FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Category;System.Keywords;System.Comment;System.PropGroup.Origin;System.Author;System.Document.RevisionNumber;System.Document.DateCreated;System.ApplicationName;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName"
[HKEY_CLASSES_ROOT\Msi.Patch\DefaultIcon]
@="C:\\Windows\\system32\\msiexec.exe,0"
[HKEY_CLASSES_ROOT\Msi.Patch\shell]
@="Open"
[HKEY_CLASSES_ROOT\Msi.Patch\shell\Open]
@="&Apply Patch"
"MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,\
33,00,39,00,00,00
[HKEY_CLASSES_ROOT\Msi.Patch\shell\Open\command]
@=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\
00,70,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
Regards
D. Wu

Coldfusion 64 bit windows installer stops working after recent microsoft update

Coldfusion 64 bit windows installation stops working after recent microsoft updates and how I worked around it.
My question is at the end.
Trying to deploy coldfusion 9 enterprise 64 bit trial version onto a Windows 2003 64 bit datacenter OS with all OS updates from MS (as of 4-7-2011).
Steps taken (remember, this is all 64 bit):
1. Installed the base OS which was slipstreamed with SP2.
2. Checked w/ microsoft and installed 63 OS updates.
3. Launch the CF9 trial exe.
4. As soon as the first screen finishes (the one that looks like it is extracting files) then the second screen pops up (the one that simply says CF Adobe Coldfusion 9) and the progress bar quickly moves 95% to the right and the install application quits. No error, no nothing. No log file either.
5. After a moment of incredulous silence (and retrying/rebooting, etc), I started to google it. I found nothing. However, I did find a post (thanks dspent!) that was helpful in that it told how he was able to get at a log file of sorts, by pre-extracting the coldfusion_9_WWE_win64.exe file and launching the adobe_cf.exe by hand. (Dspent's install snafu was different than mine, but his post was very valuable and got me started in the right direction.)
6. Got a copy of rarunzipper and extracted the coldfusion_9_WWE_win64.exe file.
7. From the windows directory created by step 6, I launched adobe_cf.exe.
8. Same thing (the install application quits. No error, no nothing. No log file either.).
9. I examine the hs_err_pidxxxx.log file (where the xxxx is a number).
10. I see inside that file an ominous message: "A fatal error has been detected by the Java Runtime" then "Problematic frame ntdll.dll" and then "The crash happened outside the Java Virtual Machine in native code".
11. OK, so now I am thinking ntdll.dll !! Native code !! It is like Java is telling me that for some reason it can't dance with the OS.
12. On a hunch, I decided to test a CF install again on a server with just the base install of W3K3 64 SP2 (ie: skipping step 2 above this time).
13. Bingo! That install works.
14. Therefore, one of the 63 patches I had downloaded from MS had triggered a problem with the CF installer.
15. Back on the first server (the one with the MS security patches installed and the one that CF won't install on). In the CF file adobe_cf.lax (one of the files extracted in step 6) there is a line that mentions where the install gets it's java. Find that file, and check java version installer is using. It is using 1.6.0_14-b08.
16. Off to the Java website, and there is a newer version of java (1.6.0_24-b07). Downloaded and installed it.
17. Modify a line in adobe_cf.lax :
   before
     lax.nl.current.vm=resource\\jre\\bin\\java.exe
   after
     lax.nl.current.vm=C:\\program files\\java\\jre6\\bin\\java.exe
(that assumes that you let step 16 install to the default location)
Save the file.
18. Run the install ... ** IT WORKS ** !
Obviously, the built in java provided with the CF installer is no longer compatible with some change introduced by some recent MS update on the W2K3 64b SP2 platform.
And now the interesting part. Although I forced the installer to used the new java, it did not incorporate it into the cf build (ie: in jvm.config, you still see c:/coldfusion9/runtime/jre AND the version of java.exe that is in that directory is the original version, not the newer version I forced the installer to use).
On the surface, CF seems to run OK, but I have not done any application testing yet.
And finally my
** QUESTION **
Would it be appropriate to simply point the java.home var to the new java directory? I see that the directory structures and files are not exactly the same (close though) so I certainly don't want to break things by doing this, but instinct tells me that if the installer broke using the older version, then something else is gonna break down the road if I don't use the new version. On the other hand, the differences in the directories and files is enough that it makes me very nervous, with my limitied java skill set, to make this decision.
Thanks in advance!!
Byron

Hi Byron,
Wow great post no doubt much of the information will be useful for those on Win03 SP2 +. Have to say not come across similar problem on Win08 r2 SP1 +.
So to your question. Adobe security bulletin (http://kb2.adobe.com/cps/894/cpsid_89440.html) recommends running CF8 and CF9 with JVM 1.6.0_24. The bulletin does not say how to do that. I take you installed JDK and not just JRE 1.6.0_24? Post install of JDK follow these steps:
Stop CF - SERVICES.msc stop "ColdFusion 9 Application Server".
Take a copy of CF\runtime\bin\jvm.config - so you got a backup.
Edit CF\runtime\bin\jvm.config find line "java.home=" and comment it out eg:
#java.home=C:/ColdFusion9/runtime/jre
Add new line like so and save jvm.config:
java.home=C:/Program Files/Java/jdk1.6.0_24/jre
Note there the slashes and the location of the JRE (runtime) - you need to point to the one in JDK because the other JRE in C:\Program Files\Java\jre6 will be missing a DLL.
Start CF via SERVICES.msc.
HTH, Carl.

Windows installer not booting up after resizing the partition

Hello.
I am trying to reinstalling Windows 8.1. pro on my macbook with Yosemite.
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So I tried to fix it with gdisk command to create hybrid mbr, but I was not able to fix the problem.
So I deleted the Boot Camp partition using Boot Camp Assistant.
then I created a new Boot Camp partition through Boot Camp Assistant.
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I have booted up Windows installer using the same usb on pc, so I know that the usb containing Windows installer does work..
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Is it possible to create the disk using BCA and a Windows ISO on the Mac, if your Mac supports it? If your Mac has a built-in Optical drive (or used to have one), you are going to run into issues.
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Windows updates not working because it extract patches on Mac partition first., Windows updates not working because it extract patches on Mac partition first.

I have installed BootCamp 5.1 and Windows updates not working because it extract files on Mac partition before installation. Is there any workaround for same ?

To replicate this issue - Try to download .net framework 4.5 from microsoft website and than run that setup on windows partition.
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Let me try to get the screen shot of error and send it here.

Adobe Bridge CS5 in windows 7 not working?

Adobe Bridge CS5 in windows 7 not working. I was using bridge perfectly for last 2 years. It stops working since 3 days. I tried to install updates. Showing some error to install.
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https://www.youtube.com/watch?v=xDYpTOoV81Q&feature=youtu.be
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Hi,
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Flash play installation not work - The exe file deelete automaticly and the process is still running

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Popups: Navigation from view to window does not work

Hi,
I open a second window as popup. This window has 2 views embedded, displaying view1 first. On some actions I would like to navigate to view2.
Defining an outbound plug on view1 and an inbound plug on view2, connecting them and firing the outbound withith the onaction works absolutely fine.
However, for some reasons I would like to avoid a direct navigation, but would like to navigate from view1 to the popupo window and from there to view2 (or maybe another view, ofcourse also embedded in the same popup window). Unfortunately I fail on this scenario - I can fire the view-to-window plug, but the destination on the window side (handle in method) is never reached.
Since the same concept works fine on non-popup windows I wonder whether a navigation from view to embedded window does not work for popups?
Any idea?

Hi Yashpal,
no, just one window.
The first link is view1 -> window, the second window -> view2.
I.e., I fire in the view the outbound plug, which is connected with its window.
In the window I fire an outbound plug, which is connected to view2.
In theory this should work - for non-popup windows I do not have any problem at all, however, for popup windows the navigation from view1 to the window is not processed.
In the meantime I played a little bit further: Instead of firing a navigation from view1, I now fire an event defined in the component contoller, on which an event method is registered within the window. Doing so, I reach the window, which I didn't reach via the navigation link. Once in the window, firing to view2 works just fine ...
Hope the issue is a bit clearer now. Also I found a solution, I am surprised that the simpler way via navigation does not work.

ITunes drag to import new songs in library or to create playlists from folders on windows does not work!

iTunes drag to import new songs in library or to create playlists from folders on windows does not work!
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up

Mac Os X lion installation not working.

os x lion installation not working, when the installation bar comes to 99% a pop up widow tells me that the installation has failed and the file could be damaged or something. But i just downloaded it from appstore. Any ideas?

Here's an update on my problem:
Called Apple Support the other day. They basically told me that they can't help, because this is a problem of misconfiguration and that those kinda things weren't covered. Still the person on the line gave me a hint, I should look for leftovers of previously installed software in /Library/LaunchDaemons/ and /Library/LaunchAgents/ .
Well, that did the trick. In one of the folders I found "net.shrew.iked.plist". This file obvioulsy belongs to the ShrewSoft VPN client. I removed it and the built-in client works again.
I reinstalled ShrewSoft one more time to see if it works without the mentioned plist-file...needless to say it wouldn't connect anymore, but that's alright with me - for now.

Same issue Network Discovery not working and Windows Update not working

I've read the threads.
This is a Vista Ultimate upgrade. My OOOOH My I have clocked 8 hours
Everything was working before. I tried all of the recommended services turning on restarting.
Also, ran into the problem of my memory being eaten. Suspected cause hibernate mode, which I had to disable. Scott Hasselman blog recommended the fix which is a cheap work around that limits machines functionality!!
I'm and IT Engineer specializing in MS product lines since Windows 1.0. MFC foundation classes etc.. What is the real problem ?
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I figure that the cost of my time and other individuals pays for the OS four times over. Give me a Microsoft developer subscription or something to make me happy. This is my development machine and I'm loosing time and money.
FYI, Just upgraded my second machine to Windows 8.1 OMG !!2 Hours to upgrade after the download. I loose my configuration settings. I required to have a Windows Live whatever account!!! This is not the way to compete and keep customers.
Windows XP has been by far the best deployment experience. I need a Knowledge base that gives solutions , not a troubleshooting scenario that does or does not work!!
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Thank You

Hi,
If it worked previously, a quick solution is to run System Restore and get back to the previous status when the issue didn’t occur.
What is System Restore?
http://windows.microsoft.com/en-us/windows7/What-is-System-Restore
When you turn on network discovery, do you get any error prompt?
Please check if you have any error message about network discovery in event viewer.
Open Event Viewer
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer
Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the Error logs to a public folder and share the URLs with us.
Also, please temporarily turn off your firewall and all the security programs for a test.
As far as I know, Network discovery requires that the DNS Client, DNS Client, Network Connections, Network Location Awareness, Remote Procedure Call (RPC), Function Discovery
Resource Publication, TCP/IP Netbios helper, SSDP Discovery, and UPnP Device Host services are started and set to automatic.
You should check again if you have started all these services.
Regarding the update issue, I suggest you try the following suggestions.
1. Temporarily disable firewall and antivirus program to test the issue.
2. Open the Windows Update troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
3. Reset Windows Update components
http://support.microsoft.com/kb/971058
You may follow the steps from the link below to fix the issue.
Windows Update Not Working.
http://support.microsoft.com/kb/555989
You may also see the common Windows Updates troubleshooting guide.
Fix Microsoft Windows Update Issues
http://support.microsoft.com/kb/906602
Hope it helps.
Regards,
Blair Deng
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"Windows Installation not Successful. Your previous version of Windows is being restored."

I received the message "Windows Installation not Successful. Your previous version of Windows is being restored." at end of Windows 8 installation. I do not know what caused the installation to fail.
I was upgrading from Windows 7 Professional, Service Pack 1, to Windows 8.1

Hi,
If issue persists, please upload the following log to OneDrive, then paste the download link here for further analysis.
C:\$windows.~bt\Sources\Panther
C:\$Windows.~BT\Sources\Rollback\setupact.log
C:\$Windows.~BT\Sources\Rollback\setupact.err
Meanwhile. it's recommend to run a Upgrade Assistant before upgrading to Windows 8.1
http://windows.microsoft.com/en-in/windows-8/upgrade-assistant-download-online-faq
You can also remove all unnecessary external device and uninstall the anti-virus programs, then try again.
Yolanda Zhu
TechNet Community Support

Windows installer not working

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