Windows Installer package error when installing itunes.

How can I reinstall Apple Software (Update) on my PC which is necessary to reinstall itunes?
Also when I've tried to reinstall itunes I'm constantly told there is a problem with the Windows Installer. Are there any suggestions? Thank you for any help that you may be able to advise.

Let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

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Problem was resolved by solutions offered by B Noir. It was necessary to remove the Temp folder in Local Settings for iTunes to install correctly on my Windows XP system. Thanks for your input.

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Cant install itunes 10.6 no matter what i try! (Windows installer package error)

I cant install itunes !
I downloaded the latest version from the offcial site, and everytime i try to install it it stops half way due to Windows Installer Package error. It says I'm missing a program required to continue this installation.
I've tried removing all the files with removal tools, running it with admin rights, disabling firewalls, User account controls, updated my Windows update to the latest version. Read all the threads and tried everything but it still doesn't work.
Does any1 have any suggestions?

Download and save a full itunes setup file.
Use Winrar to unzip the file into a folder. Then right mouse click the file AppleSoftwareUpdate.msi from that folder to install.
If you don't have winrar, you can go to this link to download a free trial version.
http://download.cnet.com/WinRAR-64-bit/3000-2250_4-10965579.html?tag=dropDownFor m;pop

Win 7 64, windows installer package error upon update

trying to update itunes, downloaded 64 bit setup to hard drive, i have a particular hard drive setup and keep everything out of the os drive for ease of a restart if required. norton informs me its safe, i open the download location select and double click the itunes setup file. it launches and starts going through the motions and then an error message pops up informing me that i have a windows installer package error.
really annoying as this is the second update i have been unable to install.
any suggestions please, thank you
yidboy

again i thank you for your speedy response
i have followed your instruction and still no luck still the same error message regarding the windows package installer, i also tried repairing too, same outcome.
looks like a complete install, im right in asking that itunes will synch with my ipod and restore all music, and vid, and pics. i ahve a back up in any case and its just as easy to copy/paste these folders directly into itunes, or ad folder via file tab.
but will it leave me with a redundant ipod if the package installer error reoccurs??
that is the big question
Yidboy

TS3212 I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?

I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?

Is that an error 2 message?
If so, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Unable to install itunes 10.5 after update issue. "windows installer package error"

So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
   • msiexec /unregister
   • msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1.       Choose Start > Computer
2.       In Computer, open the "C:" drive.
3.       Open the Users folder.
4.       Double-click the folder titled with your username.
5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6.       Choose Organize > Folder and Search Options.
7.       Click the View tab.
8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9.       Click OK.
10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11.    Double-click the Local folder to open it.
12.    Right-click on the Temp folder and choose Delete.
13.    In the confirmation dialog that appears click Yes.
14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15.    Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1.       Quit iTunes.
2.       From the Start menu, click Control Panel.
3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4.       Select iTunes from the list of currently installed programs, then click Uninstall.
5.       When asked if you would like to remove iTunes, click Yes.
6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

I can't install Itunes because of Windows installer package error, please help!

I tried installing Itunes for a long time on my desktop, I'm running Vista. Everytime I try to install Itunes it runs for a bit, then gives me this message
" There is a problem with Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I went through many posts on how to solve this problem, I uninstalled and deleted all the files from this thread : http://support.apple.com/kb/HT1923
and tried to reinstall Itunes, didn't work, same error message.
After i tried to install Itunes in Clean boot still didn't work.
I also downloaded MicrosoftFixit.Program which apperantly fixed this problem for some people, not for me.
Then I extracted Itunes and tried to install all the components seperately, everything installed correctly, however when I tried to install Apple Software update
I got the same error message, i think it is the Apple software update that is causing this problem but I have no idea how to solve this problem.
How do I solve this, any thoughts or suggestions???

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Now, uninstall Bonjour from Control Panel.

Windows installer error when installing iTunes 10.5

Every time I try to download the new iTunes I get the following error:
"There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Hi!! I finally found a solution
I´m Sure this one will work for everyone
-First you have to uninstall all Apple Software using Control Panel
-Download Unlocker Software from softsonic heres the link http://tinyurl.com/3e8gj2h
or google it
-Install Unlocker
-Go to Start and type this in search: %programdata%
-ProgramData window will open, so find apple folders
-Right click in each apple folder and find Unlocker in the options
-Choose Delete each apple folders (with unlocker program)
-Go to My PC, C Local Disk and find Program Files
-Look for Apple folders and Delete them (with Unlocker)
-Find a Folder (in Program Files) called Common Files
-Delete all Apple Folders (in common files) with Unlocker
- Empty your trash can (thats what i did)
-Reboot
-Install Itunes
Note: You can Reboot or use Safe Mode to use Unlocker if it doesnt work.
....and that's All
AFTER Days of frustration LOL
Good vibe, Love and Blessings for all!!
Jorge from Mexico
NOTE: YOU WILL NOT LOOSE YOUR PLAYLISTS OR MUSIC

Cannot install itunes, windows installer package error

I've been looking around for a solution and I still can't find one that is specifically for my case. I've never had itunes before (well I guess I did but THAT never installed for some reason).
Anyways, I can't install the latest itunes (and I tried itunes 9 as well), it keeps giving me this message:
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
I tried everything! I uninstalled everything and redid the installation. I did this method with the extract.bat to get the msi files to individualling install from the itunes64setup.exe...the only msi files that don't download and give me that error are the updater and actual itunes msi file.
I'm on a:
Acer Aspire 8930G
Windows Vista Home Premium
Service Pack 2
x64 OS

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features /highlight ASU and click CHANGE then REPAIR,

ITunes 10.5 Windows installer package error?

i created windows installer package for iTunes 10.5. The The problem is when i am trying to install package it throws error like "failed to start applemobiledeviceservice". plz give me suggestion how to solve this error?

There are numerous threads discussing errors with 10.5.0
can't install itunes 10.5
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cant download new itunes 10. something,have vista tried windows uninstall/repair, and revo uninstall all apple software and then reinstall, did not work. now have 2 ipods and no itunes on pc please help.

have vista tried windows uninstall/repair
Doublechecking. Did you try the following user tip?
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Error when installing itunes for windows 7 64-bit

I just bought a new laptop with windows 7 on it. I downloaded itunes and when i try to run the setup.exe it says:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"
I tried saving the exe file to my hard drive instead of running it. I tried running as administrator.
I even downloaded older versions of itunes (9.0.2)(9.0.1) and tried to install and it said the same thing.
I downloaded just to see if it was a problem with my computer not giving me access to install things and it installed just fine.
I downloaded the 64-bit version of the software.
I also disabled my anti virus and firewall temporarily.
Just to save my sanity I downloaded the new version of iTunes on my girlfriends laptop who also has a 64 bit version of windows 7 and tried to run the installer. It ran just fine.
This is really frustrating me so any help would be greatly appreciated.

Just to save my sanity I downloaded the new version of iTunes on my girlfriends laptop who also has a 64 bit version of windows 7 and tried to run the installer. It ran just fine.
Do you still have the known-good installer on the girlfriend's laptop?
If so, I'd try copying it to an external hard drive or large-enough thumb drive, or burning it to a CD-R. Carry it back to your PC, copy the iTunes64Setup to your hard drive (don't run the install from the external or CD-R), and then try running an install from that known-good installer.
Does that one go through properly?
(Thinking here that the installers might have been getting damaged during the download to your PC ... if we could bypass that step, we might be able to get the beggar installed.)

Trying to download itunes, windows installer package error

im trying to download itunes but when i do it says
"there is a problem with this windows installer package. a program run as part of the setup did not finish as expected. contact your support personnel or package vendor."
is this an itunes problem or a windows problem? someone please help!

I had the same problem trying to install version 8.0.1, I went to my control panel then to add/remove programs and I removed the windows installer from my computer. It does give a warning that certain programs may not work but it did not effect my computer. I tried the install of iTunes again and it worked. My computer used the iTunes installer since the windows installer no longer existed. After iTunes update was completed I then reinstalled the windows installer program.

Windows Installer package error when installing itunes.

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