Windows Installer-Roxio Media Manager freezes computer when booting up..

I sure hope someone can tell me what the solution to my problem is.  I am quite the novice so please, if you have an answer, make the solution as simple as possible.When I turn on my computer and it's trying to load everything, I first get a box with Windows Installer at the top and Roxio Media Manager at the bottom, which hangs up my computer. This just happened one day out of the blue, maybe a few weeks ago.  This morning  I left my computer about 15min after I turned it on, and when I came back to it, the BB Desktop Manager was in the background with the box I mentioned above on top of it, and it had totally frozen up my computer and all I could do was shut my computer off with the on/off switch.  I had to do this shutdown several times after trying to get my computer booted up.  One day when this box above popped up I right away went to Windows Task Manager and ended the task and the box went away.  My computer then booted up but was very very very slow, almost like it was freezing up, so I waited and eventually my computer booted up and it was fine.  If I don't get to this box and end the task almost as soon as it pops up, it freezes my computer.  I don't know if I caused something by starting to "End Task" when box popped up or not.  I'm at a total loss at what to do.  I don't want to have to keep doing this every day.  I've come very close to just uninstalling the BB Desktop Manager.  I hope there is someone out there that can understand what this problem is and can help me.  I don't know if I've explained it clearly enough or not.  Please help!!!

on the blackberry.com website, you can download the Desktop Manager without Media Manager.
less headaches.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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    Please remember to:
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    Please remember to:
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  • I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

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    Message Edited by qwick on 07-27-2009 05:21 AM
    Message Edited by qwick on 07-27-2009 07:22 AM

    Hello qwick and welcome to the forums!
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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  • What is the problem with Roxio Media Manager??

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  • Roxio Media Manager Mac

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    clcik on STARTUP tab at the top, right down whats either checked or unchecked(whichever is the smallest option)
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