Windows Installer Service Error - Windows 7 + iTunes 10.2.2

This is the same type of message posted in various places with the following error: The Windows Installer Service could not be accessed.  This can occur if you are running Windows in safe mode, or if the Windoews Installer is not correctly installer.  Contact your support personnel for assistance.
I've attempted everything I could find in the windows forum.  I'm open to new ideas ASAP as I can't sync my phone/calendar without it.  Itunes doesn't function at all, uninstall failed as well.  Thank you for the assistance!

Gabe,
You see a lot of suggestions on the Windows/Apple forums by unregistering and reregistering the windows installer services ;  msiexexec /unregister  +  msiexec /regserver. Or to create a new windows account/profile.
This didn't work for me, what was working is a uninstall of  iTunes and the related Apple software, Apple application support, Apple mobile device support and Apple software support by using Windows programs and features.
I als cleaned up the personal and all users profile directories  c:\users\<user>\app data\roaming\Apple Computer\iTunes.
Good luck

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