Windows is Genuine and activated but getting message not genuine
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2B3W7-D9XP8-TWWGB
Windows Product Key Hash: gzakg84yivQ6CnuC2c1nMM4fbA4=
Windows Product ID: 00371-OEM-9043973-23151
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {DBF0605D-0931-4281-9A29-A6B676F39CB9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Professional Edition 2003 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2141BAB5-DDFE-419B-B6D5-7FC6709FCD64}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TWWGB</PKey><PID>00371-OEM-9043973-23151</PID><PIDType>3</PIDType><SID>S-1-5-21-800540301-3847603131-2894347072</SID><SYSTEM><Manufacturer>System
manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1004 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091230000000.000000+000</Date></BIOS><HWID>36B93E07018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product
GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>849656BFD4EFF78</Val><Hash>7K+AbGKNAYZfbnLGlCwgIt7TF1c=</Hash><Pid>70145-OEM-5795664-63570</Pid><PidType>5</PidType></Product></Products><Applications><App
Id="15" Version="11" Result="101"/><App Id="16" Version="11" Result="101"/><App Id="18" Version="11" Result="101"/><App Id="19" Version="11"
Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/><App Id="44" Version="11" Result="101"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-439-723151-02-4105-7600.0000-1842010
Installation ID: 008760967824272132682105496471981155097774864211136171
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TWWGB
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 02/10/2015 6:01:49 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 2:10:2015 17:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAQABAAAAAQABAAEAeqi0Mh4OCoAIhQicznCI/+7ifroae+qC
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC 123009
APIC1952
FACP 123009
FACP1952
HPET 123009
OEMHPET
MCFG 123009
OEMMCFG
OEMB 123009
OEMB1952
OSFR 123009
OEMOSFR
SSDT DpgPmm
CpuPm
Hi Kenw99123,
Regarding Windows license related issue, you may try to contact Microsoft by phone as S.Sengupta suggested, or you may ask in the forum below:
https://social.microsoft.com/Forums/en-US/home?forum=genuinewindows7
Thank you for your understanding.
Best regards
Michael Shao
TechNet Community Support
Similar Messages
-
i restore my US version iphone 5s by connecting itunes after restore it shows hello and select country, and activation, but it does not activating why? is it work in china ?
If the iPhone is locked to a US carrier, you cannot use the SIM card of another carrier on it to either activate it or use the iPhone.
If you want to use your iPhone with China unicom, you need to get it unlocked by your US carrier. Contact them to see what their unlocking policy is and if you qualify. -
I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it." These came already loaded on my laptop, and my email has not changed. Any ideas or work-arounds?
Has your Apple ID changed, that's the one that matters.
You need to sign in under the account that purchased these apps (did you buy this Mac new) -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I seem to have lost carrier settings on my iPad1,I've tried a restore and update but get a message about the original sim card,which I still have but is inactive,really inconvenient as I can only use in wifi spots and off line mode,please help,sibear.
You might want to download something called an undelete utility. These can find files and recover them even after they appear to have been lost. There are some undelete utility programs that are free. Look at tucows.com
Also, it appears that you have POSSIBLY overwritten the actual files, which you moved manually, with I don't know what, which you moved in PSE's folder location view.
Next, in the future ... NEVER (that's: don't even think about it) move your photos in Windows. NEVER. NEVER. Not ever. Not once. This always (that's ALWAYS, as in 100% of the time) causes problems and usually makes things difficult to fix.
Lastly ... make regular backups! I must say this in the forums about seventy bazillion times a month. Make regular backups! Regular depends on how often you take photographs and edit them. Since my photographic activity usually happens on the weekends, I make backups every Sunday night. You may need a different schedule, depending on your activity level. MAKE REGULAR BACKUPS! -
I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?
If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
I have just switched from windows and bought myself a new mac mini, only had it a few weeks and already getting message not enough free space. Help, surely cant be out of space already
It sounds unlikely of course. But from your question it's hard to tell what might have filled your HDD. Are you constantly on file sharing or has filled the drive with movies?
Best way to tell is to start checking what folders occupy space. "Get Info" for the HDD and its subfolders is a way to start checking where the data in question resides.
And as BGreg say, call Apple support is also a good way to begin with. -
Uninstalled Itunes and now I get message 'Thank you for downloading Itunes' when I try to install. But the program doesn't install. Any ideas?
See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2 -
Received error message, suggested uninstall and re-install but get message I don't have priveges to install i-tunes.
Hello murray103
Check out he article below to troubleshoot your install issues with iTunes. You may need to right click on the install file and click Run as Administrator.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Regards,
-Norm G. -
I can't connect to iStores through iTunes on my Windows Xp machine. Everything is updated and I am getting message: We could not complete you iTunes Store request. An unknown error occurred (-1202). Any suggestions??
I have the same problem PLUS I get the "Genius is temporarily unable to show you related music..." whenever I select a song. This occurs even when I log in as Administrator. Updating to 8.0.1 did not fix either problem.
I can access the iTunes Store and download music. Genius had no problems uploading my iTunes Library info, and it can create playlists for selected songs. I believe this rules out communications and authorization problems. I have a G4 Mac Mini, a G5 PowerPC, and an Intel iMac with the same problem, so it's unlikely to be a Mac hardware issue. A firewall problem was unlikely (since I can access the iTunes Store), but I tested this with the firewall off. Both problems still remained. Updating Genius, turning Genius off and then on again, reinstalling iTunes 8, updating to 10.5.5, etc. did not work.
The only unusual factor is that I have HughesNet satellite 'broadband.' I cannot see how that would matter, but perhaps the individual song iTunes Store and Genius features don't get along with something in my HughesNet 'modem.' Any ideas from other users? -
When I try to open a download PDF I get message to install Adobe Reader. I do it and get the same message already installed. I close Safari and reopen but get same message to install Adobe
You don't provide any details, but from the sound of it you are trying to open an online PDF in a browser that does not use the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
-
I just purchased Time Capsule today. I ONLY want to use it as an external drive. I do not need it for Time Machine. I need to free up room on my computer. As of now, I can't even load updates. I can see the TC in my finder, but when I click on a file or video to drag and drop, I get message that TC can't be modified. Help please!
I agree with Kappy.. passing files and especially via wireless is slow as slow.
Just need to be sure your TC is the new AC model??
And the OS on the computer is Lion?
Have you completed the setup of the TC via the utility? You do still need to get internet via the TC so it has to be plugged into the main router..
Give us the full picture of the network.
Then we can help you get into it.. whether you should put your files on it is another question. -
Switched from ipod to ipod touch. When trying to sync, songs get lost. Songs show in the library and playlist but get a message that says songs cannot be found. An exclamation symbol with a circle aroung it shows on the missing songs. How can I sync the new ipod touch?
The ! Next to a song:
The song can’t be located; it may have been moved or deleted
To find them try:
iTunes: Finding lost media and downloads
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPad is frozen with the message not enough storage. Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off. How do I get past that message?
Delete some apps, files, photos, videos, movies, etc to free up some space.
How much space is your Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom -
Running Windows Vista 32 bit. Turned off virus software and firewall. Get message: Installer failed to initialize.This could be due to a missing file!!
Error "Installer Failed to Initialize" | Install desktop application | Windows
Maybe you are looking for
-
Allocating shared memory in brekely DB(Its urgent)
Hi All, how can i allocate shared memory in berkely db xml. wheather we can do this by enabling DB_INIT_MPOOL flag.(env flag in bdb xml) Please reply me at the earliest , Its very urgent and critical too . Thanks, Madhu
-
Hi. I have a HIL system where I have a Simulink model (dll) running a 1kHz on an RT system with VeriStand. Some outputs from the model is mapped directly to CAN signals. Theese CAN messages are sent periodically typically at 10, 50 and 100Hz. Looking
-
Loading Labview Binary Data into Matlab
This post explains the Labview binary data format. I couldn't find all of this information in any one place so this ought to help anyone in the future. I didn't want to add any overhead in Labview so I did all of my conversion in Matlab. The Labview
-
On-The-Go Playlists Disappearing from iPod 5.5 gen in iTunes 8
After upgrading to iTunes 8, whenever I sync my iPod video (5.5 gen, 30 gb) any On-The-Go playlists I've made since I last synced just disappear! Even when I choose "Save Playlist" on my iPod (which makes them appear as New Playlist 1, 2, etc. on my
-
Hi,I've already updated my phone to latest firmware 10.1.1.A.1.253 on 17/5/2013 via Sony companian.I experienced my phone shutdown by itself on 25/5/2013.Even though i pressed power button the phone cannot ON,I made a reset by pressing power button+v