Windows Itunes help (Quicktime 7.1.3)

Hey all! I have been using iTunes for a while and have collected a big collection over the years.... When i was asked to download the new version of iTunes (Not 7 i think but a newer one) i acepted as i usually so. The installation did what it needed to do and i rebooted. When i went to play iTunes it told me i had an older version of Quicktime and i needed to update. I went to the iTunes website to see what i could do, found Quicktime (standalone) and downloaded it. Of course, it still dosent work . Does anyone have any ideas or has gone through the same thing? Thanks so much for any help!
By the way I'm not that great with computer talk so if you guys can dum it down for me that would be great
  Windows XP  

oh by the way i dont know if this goes without saying but i DO NOT want to lose ANY of my music lol.... thanks again

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