Windows/ iTunes/ iPod Updater Don't See The Nano

Well, here's the story. I got a refurbished nano after my first broke. Plugged it in, didn't work. Went back 2 an Apple Store, they told me it was a software problem, the guy even had it working. I came back home, uninstalled iTunes, Quicktime, and the iPod updater, before downloading all of them again. Installed 'em all, opened the updater, plug in the iPod... nothing. I'm at the screen where it says "Plug in an iPod to update it," with my iPod sitting plugged in. It doesn't show up in My Computer, or in the system tray, or on iTunes, or in the updater.
BTW... its not my port, i've used several, including the ones for my keyboard/mouse/joystick, so the USB is fine. I'll plug it in and sometimes the apple logo will appear before the iPod restarts. Sometimes, a black-and-white battery logo appears on-screen, showing that its charging, but then that goes away too. So... any suggestions?

When I say the icon dissapears, I mean that it totally dissapears. The icon goes out, the screen goes blank, and theres nothing there at all. It'd be like a regular nano turned off. I'll give you exactly what happens. I plug in the nano to a USB port. The silver logo w/ black background appears, for about 2 seconds. Then, it goes strate to the battery w/ lightning bolt. Then, that dissapears. 1 second later, the same icon flashes, dissapears, then flashes again, before dissapearing for a third time. Then... nothing, no more icon flashes. Just a blank screen.
And yes, I have used every USB port on my computer, including the ones that go to my USB keyboard/mouse. So it isn't the ports.

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