Windows Journal Keeps Crashing

Just today my windows journal keeps crashing.  Every time I launch the software it stops responding immidiately.  I also can't use the windows journal printer.  Both of these functionalities are crucial to my use of my new computer.  I have a brand new Thinkpad Yoga running Windows 8.  I cannot seem to find any documentation on how to uninstall or reinstall Microsoft Tablet PC applications in windows.  I also don't know how Lenovo provides access to windows install media.
Any help would be greatly appreciated.  I'm a college teacher and the loss of this functionality has left me somewhat crippled for producing certain documents I use in my classes.

This is happening to me too!  Very frustrating.  Any help would be greatly appreciated.  Microsoft community boards have been no help at all! 

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    Hi,
    If the issue still exists check in safe mode. If the issue does not persist in safe mode perform a clean boot troubleshooting to find the conflicting 3rd party software.
    Here is how:
    Step 1 Safe Mode
    1. Restart your computer.
    2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen.
    3. Using the arrow keys, select the Safe Mode option you want.
    4. Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
    5. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
    6. Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
    Step 2. Clean Boot
    You are required to perform a clean boot to find the program that is causing this and then disable or remove it.
    Here is the procedure to do it:
     Clean Boot Troubleshooting:
    1. Click Start, type msconfig in the Start Search box, and then press ENTER.
         User Account Control permission.
         If you are prompted for an administrator password or for a confirmation, type the
         password, Or click Continue.
    2. On the General tab, click Selective Startup.
    3. Under Selective Startup, click to clear the Load Startup items check box.
    4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
    5. Click OK.
    6. When you are prompted, click Restart.
    7. After the computer starts, check whether the problem is resolved.
    If the issue is resolved check which third party is causing the problem, referring the link given below:
    http://support.microsoft.com/kb/929135
    8. Also you need to uninstall and reinstall the problem software on your computer.
    Reset the computer to start as usual
    9. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
    Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
    10. If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.
    11. When you are prompted to restart the computer, click Restart.
    Get more information to fix Windows 7 Keeps Crashing Issue :
    http://supportformicrosoft.iyogi.com/windows-7/windows-7-keeps-crashing.html
    Hope this helps.
    Set peace of mind as your highest goal,and organize your life around it.

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    Hi,
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    Date/Time: 2010-07-15 09:52:03.066 +0100
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4
    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Parent: WindowServer [58]
    Version: 4.1 (4533.16)
    Build Version: 2
    Project Name: WebBrowser
    Source Version: 75331600
    PID: 231
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x0000000c
    Thread 0 Crashed:
    0 com.apple.Safari 0x0004c3b9 0x1000 + 308153
    1 com.apple.Safari 0x0004c37a 0x1000 + 308090
    2 com.apple.Safari 0x0004be95 0x1000 + 306837
    3 com.apple.Safari 0x0004bdbd 0x1000 + 306621
    4 com.apple.Safari 0x0003668f 0x1000 + 218767
    5 com.apple.Foundation 0x928119cf __NSFireDelayedPerform + 403
    6 com.apple.CoreFoundation 0x9082d756 CFRunLoopRunSpecific + 3341
    7 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
    8 com.apple.HIToolbox 0x92e01878 RunCurrentEventLoopInMode + 285
    9 com.apple.HIToolbox 0x92e00eb9 ReceiveNextEventCommon + 184
    10 com.apple.HIToolbox 0x92e00dd9 BlockUntilNextEventMatchingListInMode + 81
    11 com.apple.AppKit 0x93286f45 _DPSNextEvent + 572
    12 com.apple.AppKit 0x93286b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
    13 com.apple.Safari 0x0000f009 0x1000 + 57353
    14 com.apple.AppKit 0x932808c4 -[NSApplication run] + 512
    15 com.apple.AppKit 0x93274820 NSApplicationMain + 573
    16 com.apple.Safari 0x00006d9b 0x1000 + 23963
    17 com.apple.Safari 0x0010da62 0x1000 + 1100386
    18 com.apple.Safari 0x00006b19 0x1000 + 23321
    Thread 1:
    0 libSystem.B.dylib 0x90024407 semaphorewait_signaltrap + 7
    1 com.apple.JavaScriptCore 0x0050b670 ***::ThreadCondition::wait(***::Mutex&) + 24
    2 com.apple.WebCore 0x014e0aa4 WebCore::IconDatabase::syncThreadMainLoop() + 256
    3 com.apple.WebCore 0x014de536 WebCore::IconDatabase::iconDatabaseSyncThread() + 192
    4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 2:
    0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
    3 com.apple.Foundation 0x928585da +[NSURLCache _diskCacheSyncLoop:] + 206
    4 com.apple.Foundation 0x927fbcfc forkThreadForFunction + 123
    5 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 3:
    0 libSystem.B.dylib 0x90024407 semaphorewait_signaltrap + 7
    1 com.apple.Foundation 0x92851c60 -[NSConditionLock lockWhenCondition:] + 39
    2 com.apple.Syndication 0x99a2c79e -[AsyncDB _run:] + 181
    3 com.apple.Foundation 0x927fbcfc forkThreadForFunction + 123
    4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 4:
    0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
    3 com.apple.Safari 0x0002643d 0x1000 + 152637
    4 com.apple.Safari 0x000262f6 0x1000 + 152310
    5 com.apple.Safari 0x0002627b 0x1000 + 152187
    6 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 5:
    0 libSystem.B.dylib 0x90047927 semaphoretimedwait_signaltrap + 7
    1 com.apple.CoreVideo 0x940fa3d3 CVDisplayLink::waitUntil(unsigned long long) + 407
    2 com.apple.CoreVideo 0x940fadbb CVDisplayLink::runIOThread() + 795
    3 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0xbfffeddc ecx: 0xa0a57184 edx: 0x00000000
    edi: 0x17573200 esi: 0x00000000 ebp: 0xbfffed98 esp: 0xbfffed80
    ss: 0x0000001f efl: 0x00010282 eip: 0x0004c3b9 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    Binary Images Description:
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    0x505000 - 0x6dafff com.apple.JavaScriptCore 4533 (4533.13) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7f6000 - 0x7f7fff com.yourcompany.ct_loader ??? (1.0.2.7) /Library/InputManagers/CTLoader/ctloader.bundle/Contents/MacOS/ctloader
    0x1008000 - 0x10f5fff com.apple.WebKit 4533 (4533.16) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x119a000 - 0x1448fff com.apple.QuartzCore 1.4.13 /System/Library/PrivateFrameworks/Safari.framework/Frameworks/QuartzCore.framew ork/Versions/A/QuartzCore
    0x14dc000 - 0x1f9afff com.apple.WebCore 4533 (4533.16) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x256b000 - 0x256bfff org.xlife.InquisitorLoader 3.2 (61) /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/MacOS/Inquisitor
    0x27c1000 - 0x27e3fff org.xlife.InquisitorCore 3.2 (61) /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/Resources/Inquisit orCore.bundle/Contents/MacOS/InquisitorCore
    0x15df7000 - 0x15e73fff com.conduit.cttoolbar 1.0.2.7 (1027) /Library/Application Support/Conduit/Plugins/cttoolbar.bundle/Contents/MacOS/ct_plugins
    0x17a4e000 - 0x17a5bfff net.telestream.license 1.0.7.2 /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
    0x17ad4000 - 0x17b3ffff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x17b4d000 - 0x17ba0fff com.apple.AppleProResDecoder 2.0 (223) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
    0x17bdb000 - 0x17bf4fff com.apple.applepixletvideo 1.2.18 (1.2d18) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
    0x17d1a000 - 0x17faffff org.perian.Perian 1.2.1 /Library/QuickTime/Perian.component/Contents/MacOS/Perian
    0x182fa000 - 0x184ebfff net.telestream.wmv.import 2.3.2.6 /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
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    0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
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    0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
    0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.31 (682.32) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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    0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x9112e000 - 0x9114cfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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    0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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    0x91a5b000 - 0x91a79fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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    0x92ca4000 - 0x92ca8fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x92cab000 - 0x92cc9fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x92cdb000 - 0x92ce1fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x92ce7000 - 0x92d4afff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x92d71000 - 0x92db2fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x92dd9000 - 0x92de7fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x92dee000 - 0x92df3fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x92df8000 - 0x930edfff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x931f3000 - 0x931fefff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x93203000 - 0x9321efff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x9326e000 - 0x9326efff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x93270000 - 0x93926fff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x93ca7000 - 0x93d22fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x93d5b000 - 0x93e14fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x93e57000 - 0x93e57fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x94060000 - 0x940a1fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x940a9000 - 0x940e3fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x940e8000 - 0x940fefff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x94198000 - 0x941d6fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x9421a000 - 0x9422bfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x94239000 - 0x94277fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x94293000 - 0x942a2fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x942a9000 - 0x942b4fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x94300000 - 0x9431afff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94320000 - 0x9463ffff com.apple.QuickTime 7.6.4 (1327.73) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94703000 - 0x94711fff com.apple.framework.Apple80211 4.5.5 (455.2) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x947c7000 - 0x9490dfff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x94999000 - 0x949a8fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x949af000 - 0x949d8fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x949de000 - 0x949edfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
    0x949f1000 - 0x94a16fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x94a22000 - 0x94a3ffff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x94beb000 - 0x94cc3fff edu.mit.Kerberos 5.5.26 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x94d40000 - 0x94d6bfff libcurl.3.dylib /usr/lib/libcurl.3.dylib
    0x94f60000 - 0x94f98fff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x96004000 - 0x96004fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x966df000 - 0x966e4fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x970c3000 - 0x9719afff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x97223000 - 0x97223fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x97717000 - 0x97724fff libbz2.1.0.dylib /usr/lib/libbz2.1.0.dylib
    0x979fb000 - 0x988f2fff com.apple.QuickTimeComponents.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x98b3d000 - 0x98b3ffff com.apple.QuickTimeH264.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
    0x99087000 - 0x990b0fff com.apple.CoreMediaPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
    0x99a29000 - 0x99a60fff com.apple.Syndication 1.0.8 (56.1) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
    0x9af20000 - 0x9af20fff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x9b5ee000 - 0x9b62efff com.apple.CoreMediaIOServicesPrivate 20.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
    0x9b8e1000 - 0x9b8f3fff com.apple.SyndicationUI 1.0.8 (56.1) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x9fdfc000 - 0x9fe38fff com.apple.QuickTimeFireWireDV.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
    0x9fe41000 - 0x9fee1fff com.apple.QuickTimeImporters.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
    0x9fefc000 - 0x9ffaafff com.apple.QTKit 7.6.4 (1327.73) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB
    Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: AirPort Extreme, 1.4.4
    Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MHV2080BHPL, 74.53 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857D
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
    USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA

    Third party junk is getting in the way:
    0x256b000 - 0x256bfff org.xlife.InquisitorLoader 3.2 (61) /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/MacOS/Inquisitor
    0x27c1000 - 0x27e3fff org.xlife.InquisitorCore 3.2 (61) /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/Resources/Inquisit orCore.bundle/Contents/MacOS/InquisitorCore
    0x15df7000 - 0x15e73fff com.conduit.cttoolbar 1.0.2.7 (1027) /Library/Application Support/Conduit/Plugins/cttoolbar.bundle/Contents/MacOS/ct_plugins
    0x7f6000 - 0x7f7fff com.yourcompany.ct_loader ??? (1.0.2.7) /Library/InputManagers/CTLoader/ctloader.bundle/Contents/MacOS/ctloader
    Remove them.

  • Itunes on windows 7 keeps crashing (64 bit)

    I am having a huge problem with itunes 10.5.3.3.
    When i am using itunes... it suddenly crashes and I get a message box saying "Itunes has stopped working". another box then appears saying "A problem casued the program to stop working correctly. Windows will close the program and notify you if a solution is available"
    This can happen when i am adding new music to my library, either by adding as a folder or file.
    It also happens when playing music through itunes.
    Has anyone else experienced this and if so, have you solved it and what is the solution.
    I have an iphone and ipod touch and i need to use itunes to get my music onto these devices.
    I could use other software on the market to do this, but i want to use a stable apple itunes.
    Many thanks in advance.

    Hello kealakea,
    Welcome to the Apple Support Communities. If you are having issues with iTunes crashing, try some troubleshooting steps within the following article to help isolate the issue.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
    -Norm G.

  • Safari 5.0.2 no window and keeps crashing

    Can someone help me please?
    Process: Safari [167]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 5.0.2 (5533.18.5)
    Build Info: WebBrowser-75331805~2
    Code Type: X86 (Native)
    Parent Process: launchd [77]
    Interval Since Last Report: 418 sec
    Crashes Since Last Report: 2
    Per-App Interval Since Last Report: 386 sec
    Per-App Crashes Since Last Report: 2
    Date/Time: 2010-10-02 09:10:01.927 +0800
    OS Version: Mac OS X 10.5.8 (9L31a)
    Report Version: 6
    Anonymous UUID: 302543C8-4EC2-4F57-A018-2A02DB94C22B
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000000c
    Crashed Thread: 0
    Thread 0 Crashed:
    0 com.apple.Safari 0x0005b5e5 0x1000 + 370149
    1 com.apple.Safari 0x0005b582 0x1000 + 370050
    2 com.apple.Safari 0x0005b013 0x1000 + 368659
    3 com.apple.Safari 0x0005af45 0x1000 + 368453
    4 com.apple.Safari 0x00059a67 0x1000 + 363111
    5 com.conduit.cttoolbar 0x01b09964 -[NSWindowController(CTSafariConnector) didSelectTabViewItem] + 39
    6 com.apple.AppKit 0x97363b60 -[NSTabView selectTabViewItem:] + 1383
    7 com.apple.Safari 0x00079713 0x1000 + 493331
    8 com.apple.Safari 0x000793ed 0x1000 + 492525
    9 com.apple.Safari 0x0007927a 0x1000 + 492154
    10 com.apple.Safari 0x000791b8 0x1000 + 491960
    11 com.apple.Safari 0x000790f4 0x1000 + 491764
    12 com.conduit.cttoolbar 0x01b0961f -[NSWindowController(CTSafariConnector) newTab:] + 43
    13 com.apple.AppKit 0x97316e8f -[NSApplication sendAction:to:from:] + 112
    14 com.apple.Safari 0x00047d83 0x1000 + 290179
    15 com.apple.AppKit 0x973c5b64 -[NSMenu performActionForItemAtIndex:] + 493
    16 com.apple.AppKit 0x973c5869 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 220
    17 com.apple.AppKit 0x973a24ba AppKitMenuEventHandler + 6608
    18 com.apple.HIToolbox 0x9496e13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
    19 com.apple.HIToolbox 0x9496d57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    20 com.apple.HIToolbox 0x94989ecc SendEventToEventTarget + 52
    21 com.apple.HIToolbox 0x949be1e7 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 411
    22 com.apple.HIToolbox 0x949e4959 SendMenuCommandWithContextAndModifiers + 59
    23 com.apple.HIToolbox 0x949e4914 SendMenuItemSelectedEvent + 134
    24 com.apple.HIToolbox 0x949e482a FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 162
    25 com.apple.HIToolbox 0x949c1494 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 640
    26 com.apple.HIToolbox 0x949c0e7f _HandleMenuSelection2 + 383
    27 com.apple.HIToolbox 0x949c0cf3 _HandleMenuSelection + 53
    28 com.apple.AppKit 0x972dee67 _NSHandleCarbonMenuEvent + 244
    29 com.apple.AppKit 0x97245bc2 _DPSNextEvent + 1918
    30 com.apple.AppKit 0x97244f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    31 com.apple.Safari 0x000161ab 0x1000 + 86443
    32 com.apple.AppKit 0x9723df9f -[NSApplication run] + 795
    33 com.apple.AppKit 0x9720b1d8 NSApplicationMain + 574
    34 com.apple.Safari 0x0000a74e 0x1000 + 38734
    Thread 1:
    0 libSystem.B.dylib 0x9591744e _semwaitsignal + 10
    1 libSystem.B.dylib 0x95941dcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.JavaScriptCore 0x913c1a5f ***::TCMalloc_PageHeap::scavengerThread() + 175
    3 com.apple.JavaScriptCore 0x913c1d7f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
    4 libSystem.B.dylib 0x95941155 pthreadstart + 321
    5 libSystem.B.dylib 0x95941012 thread_start + 34
    Thread 2:
    0 libSystem.B.dylib 0x9591744e _semwaitsignal + 10
    1 libSystem.B.dylib 0x95941dcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.WebCore 0x9278c484 WebCore::IconDatabase::syncThreadMainLoop() + 260
    3 com.apple.WebCore 0x9278879c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
    4 libSystem.B.dylib 0x95941155 pthreadstart + 321
    5 libSystem.B.dylib 0x95941012 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x95910266 machmsgtrap + 10
    1 libSystem.B.dylib 0x95917a5c mach_msg + 72
    2 com.apple.CoreFoundation 0x957fde7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x957feaa8 CFRunLoopRunInMode + 88
    4 com.apple.CFNetwork 0x97a07264 CFURLCacheWorkerThread(void*) + 388
    5 libSystem.B.dylib 0x95941155 pthreadstart + 321
    6 libSystem.B.dylib 0x95941012 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x9595f6fa select$DARWIN_EXTSN + 10
    1 libSystem.B.dylib 0x95941155 pthreadstart + 321
    2 libSystem.B.dylib 0x95941012 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x00000000 ecx: 0x9665bc94 edx: 0x00000000
    edi: 0x007ac0e0 esi: 0xbfffe60c ebp: 0xbfffe5b8 esp: 0xbfffe5a0
    ss: 0x0000001f efl: 0x00010286 eip: 0x0005b5e5 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x0000000c
    Binary Images:
    0x1000 - 0x5d2fec com.apple.Safari 5.0.2 (5533.18.5) <97d5cae404807a569eaf7aadbed34a49> /Applications/Safari.app/Contents/MacOS/Safari
    0x646000 - 0x651fff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
    0x659000 - 0x683fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x694000 - 0x6a3ffc SyndicationUI ??? (???) <28a46d7de95282f25743aaaf93013a48> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x1adf000 - 0x1ae0ffc +com.yourcompany.ct_loader 1.4.0.6 (1406) <cb081fec80551692c978a91a59bf5f2b> /Library/InputManagers/CTLoader/ctloader.bundle/Contents/MacOS/ctloader
    0x1b05000 - 0x1bcefff +com.conduit.cttoolbar 1.4.0.6 (1406) <d2a453a7cc660ac32b56c54f1b711797> /Library/Application Support/Conduit/Plugins/cttoolbar.bundle/Contents/MacOS/ct_plugins
    0x11e12000 - 0x121c0fe3 com.apple.RawCamera.bundle 3.3.0 (533) <05a38d218556434c8baa850a6ec99b37> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x15fb2000 - 0x15fb4ffa +Adobe Unit Types a2.0.0 (2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
    0x15fb8000 - 0x15fb8ffe +com.conduit.ct_scripting.osax 1.4.0.6 (1406) <92d4792a5a53176845888eda0e7e714e> /Library/ScriptingAdditions/ctscripting.osax/Contents/MacOS/ctscripting
    0x1641f000 - 0x16424ff3 libCGXCoreImage.A.dylib ??? (???) <adb040a70a21224cdd51dbcb779520bf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
    0x90003000 - 0x900f1fef com.apple.PubSub 1.0.5 (65.20) <85a564c5da3f781e7d5c83d5feb4084d> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x900f2000 - 0x902aeff3 com.apple.QuartzComposer 2.1 (106.13) <f487aaca8ebdc7e334e2c79cebd8da66> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x902d9000 - 0x90313fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x90314000 - 0x906d0ff4 com.apple.VideoToolbox 0.484.2 (484.2) <35f2d177796ebb3b61f9d06593d1787a> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
    0x906d6000 - 0x906f3ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x90708000 - 0x90795ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x90796000 - 0x90b33fef com.apple.QuartzCore 1.5.8 (1.5.8) <8dc9ad0616bf56ebba60d6353737ac4e> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x90ba2000 - 0x90bdcffe com.apple.securityfoundation 3.0.2 (36131) <f36bdfb346d21856a7aa3e67024cc1d7> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x90bdd000 - 0x90be6fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x90be7000 - 0x90be7fff com.apple.Carbon 136 (136) <2ea8decb44f41c4f2fc6fe93e0a53174> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x90be8000 - 0x90c4effb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    0x90c4f000 - 0x90da1ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x90da2000 - 0x90dfcff7 com.apple.CoreText 2.0.4 (???) <fd10cb9829cb057b3ca098a01c93aeb2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90e07000 - 0x90f3ffe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    0x90f40000 - 0x90f40ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x90f41000 - 0x90f41ff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x90f42000 - 0x90f78fef libtidy.A.dylib ??? (???) <0609e44f2b382cd9611522551097d831> /usr/lib/libtidy.A.dylib
    0x90f79000 - 0x90febfff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x90fec000 - 0x90feffff com.apple.help 1.1 (36) <1a25a8fbb49a830efb31d5c0a52939cd> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x90ff8000 - 0x90ff8ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <1f4c10fcc17187a6f106e0a0be8236b0> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x90ff9000 - 0x91030fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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    HI and welcome to Apple Discussions...
    /Library/InputManagers/CTLoader/
    ctloader.bundle/Contents/MacOS/ctloader
    /Library/Application Support/
    Conduit/Plugins/cttoolbar.bundle/Contents/MacOS/ct_plugins
    /Library/ScriptingAdditions
    ctscripting.osax/Contents/MacOS/ctscripting
    Open a Finder window. Open the Library folder. Then the InputManagers folder, the Application Support folder, and the Scripting Additions folder.
    Move all the files in bold print to the Trash.
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    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
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    ------------------------------------------------Below is the crash report.-------------------------------------------------------------
    +
    System
    Provider
    [ Name]
    Application Error
    EventID
    1000
    [ Qualifiers]
    0
    Level
    2
    Task
    100
    Keywords
    0x80000000000000
    TimeCreated
    [ SystemTime]
    2015-03-13T07:10:47.000000000Z
    EventRecordID
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    Channel
    Application
    Computer
    razeshzone-PC
    Security
    EventData
    iTunes.exe
    12.1.1.4
    54de1991
    ntdll.dll
    6.1.7601.18247
    521eaf24
    c0000374
    00000000000c4102
    214c
    01d05d5cbd837298
    C:\Program Files\iTunes\iTunes.exe
    C:\Windows\SYSTEM32\ntdll.dll
    11ca60b3-c950-11e4-80eb-68a3c480b417
    http://screencast-o-matic.com/watch/coeIireKau

    You may be able to fix this issue by holding down Ctrl+Shift as you launch iTunes which should open it in safe mode with this message:
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    See also HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
    Otherwise for general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Windows 7 keeps crashing on me

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    You jused Lion and 4.01?
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    we know Apple is old and I constantly see people need (help) install the latest driver from AMD or Nvidia and that is not straight forware: uninstall Apple ATI/Nvidia program + driver, use Driver Sweeper, and only then install gpu.
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    Add your full mac specs to your profile and as a .sig to posts to help.
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  • Adobe Reader for Windows RT keeps crashing

    I just recently installed the Adobe Reader Touch for the Surface RT I am using.  When I try to fill in information on a PDF document (fillable fields), it crashes everytime.  I have uninstalled the app numerous times and reinstalled it with the same results each time.
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    We have just released a new update for Adobe Reader Touch on November 23, 2013.
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    version number: 1.3
    build number: 84476
    For Windows 8.1/RT 8.1
    version number: 2.0
    build number: 84770
    The Windows 8.1/RT 8.1 is a free update for the Windows 8/RT users.
    Update to Windows 8.1 from Windows 8
    Starting from this release, new features are added only to version 2.0 and later.  We would highly recommend that you update to the new operating system and use Adobe Reader Touch version 2.0 instead of version 1.3.
    The new Reader Touch update includes the fix for this particular problem.
    Please give it a try and let us know whether your problem is fixed.
    FAQ: How to update Adobe Reader Touch to the latest version
    FAQ: How to check the version number of Adobe Reader Touch
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  • Skype Windows 7 Keeps Crashing!

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    Application Timestamp: 536b4342
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.18247
    Fault Module Timestamp: 521ea8e7
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    Exception Offset: 000343e0
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    Additional Information 1: 5e66
    Additional Information 2: 5e667e27195a50509dc2dfdbfe36262c
    Additional Information 3: 9470
    Additional Information 4: 9470067bc08f999b03904a77f9c147ee
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    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Windows 7 keeps crashing.

    I get this message on startup everytime my computer crashes.
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      Locale ID: 4105
    Additional information about the problem:
      BCCode: 1e
      BCP1: 0000000000000000
      BCP2: 0000000000000000
      BCP3: 0000000000000000
      BCP4: 0000000000000000
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 768_1
    Files that help describe the problem:
      C:\Windows\Minidump\122113-22167-01.dmp
      C:\Users\Nicholas\AppData\Local\Temp\WER-516254-0.sysdata.xml
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\WINDOWS\system32\en-US\erofflps.txt

    Seasons Greeting Nicholas,
    Please follow our instructions for finding and uploading the files we need to help you fix your computer.  
    They can be found here
    If you have any questions about the procedure please let us know
    Advice offered in good faith. It is your decision to implement same.

  • W7 SP1 64 windows explorer keeps crashing

    Log Name:      Application
    Source:        Application Error
    Date:          16/11/2014 12:27:24 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      JohnTaylor-PC
    Description:
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    Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
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    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
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        <EventID Qualifiers="0">1000</EventID>
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        <Computer>JohnTaylor-PC</Computer>
        <Security />
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        <Data>6.1.7601.17567</Data>
        <Data>4d672ee4</Data>
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        <Data>c0000005</Data>
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        <Data>01d0013aeea693a0</Data>
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        <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
        <Data>b73b4dfe-6d2f-11e4-a1f8-6cf049b101bf</Data>
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    Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription.  This is only one forum among the many that are on the TechNet Discussion Forums, and given
    your post, you likely chose the wrong forum.  This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their question in this forum in error, but please don’t ignore it.  The links I share below I’ve
    collected to help you get right where you need to go with your issue.
    For technical issues with Microsoft products that you would run into as an
    end user of those products, one great source of info and help is
    http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here:
    http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx
    For Technical issues with Microsoft products that you might have as an
    IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at
    http://social.technet.microsoft.com/forums/en-us, and search for your product name.
    For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at
    http://social.msdn.microsoft.com/forums/en-us, and search for your product or issue.
    If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here:
    http://community.dynamics.com/
    If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots
    of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 
    If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you!  It’s called the Where is the forum for…? forum and it’s here:
    http://social.msdn.microsoft.com/forums/en-us/whatforum/
    Moving to off topic. 
    Thanks, Mike
    MSDN and TechNet Subscriptions Support
    Did Microsoft call you out of the blue about your computer?
    No, they didn't.

  • Why does firefox (Ver:3.6.15- Windows XP) keep crashing while in ebay?

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