Windows laptop isnt recognizing my 4th generation ipod shuffle, does anyone know how to fix this

My windows 8 Asus laptop will not recognize my 4th gen ipod shuffle, either in device manager or in itunes just to be clear, apple support just tells me its my usb cable and not something that is wrong with the ipod, anyone else have this issue or at least know how to solve it?

Hi PeayMe,
Welcome to Apple Support Communities!
You might find this article helpful for troubleshooting the connection between your computer and iPod:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
-Jeremy

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