Windows LIve mail 2011

Question

I have tried numerous times to add my wife's new email address to her computer using all the guides on Xfinity/Comcast, all to no avail. She uses Windows 7 Live Mail 2011. I have Windows 8.1 and use the live mail that came with my computer and I had no probl;ems at all??

Answer 1

Are you saying you cannot create a Secondary account? To do so, sign in with the Primary username, click on My Account. Next click on the Users and Settings tab, then Add a User to create the secondary.
After that has been created...
Use that new username and password to set up a Windows Live Mail.
Windows Mail, Windows Live Mail, Outlook Express & Outlook 2000:
choose Tools
choose Accounts
go to the Mail tab
click on your Comcast account to highlight it
choose Properties
go to the General tab
under Mail Account, enter whatever you'd like to call this account, like John Doe on Comcast
under User Information, enter Name (whatever you want to appear on your messages)
enter E-mail address (your full Comcast email address)
check "Include this account when receiving mail or synchronizing"
go to the Servers tab
"My incoming mail server is a" POP3 "server"
Incoming mail is mail.comcast.net
Outgoing mail is smtp.comcast.net
enter your Account name or Email user name (your Comcast user ID, the part before "@comcast.net" in your email address)
enter your Password
check "Remember password"
make sure “Logon using Secure Password Authentication (SPA)” is NOT checked
check “My server requires authentication”
choose Settings
choose “Use same settings as my incoming mail server”
click OK
go to the Advanced tab
check both boxes for “This server requires a secure connection (SSL)”
change port number to 995 for incoming, 587 or 465 for outgoing
bump up the Server Timeouts slider to the high end
Note: With Windows Live Mail - Leave the box ticked which says, "clear text authentication"
Turn off whatever email scanning your anti-virus package is doing. Comcast already scans incoming email for viruses, and your outgoing email isn’t going to be infected unless your machine is already infected, so there’s no point checking it all the time.