Windows Live Messenger - Service not enabled on this device

Hi
Just got my BlackBerry Curve 8900 today, and firstly it won't let me install AppWorld? It's the most up to date software but it says "System requirements not met"
Also I managed to download Windows Live Messenger, but it won't let me sign in. When I try all it says is "This service is not enabled on this handheld".
I've used and installed AppWorld on my brothers phone which is the same, and with the same network; Vodafone. His works fine, am I doing something wrong?
Thank you very much!

shroudedsoulz wrote:
did you get any support for this
im also having the same problem
Hi and Welcome to the Forums!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should check with your carrier to ensure that you have an adequate data service from them to enable the services you desire:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Yahoo Messenger - Service Not Enabled on this Handheld

I just installed Yahoo Messenger and get this error when I try to sign on.
Is there something I'm doing wrong? I have a BlackBerry Unlimited Internet and Texting package through ATT and I have the BB Curve.

AT&T doesn't allow yahoo messenger. There is a workaround, but I don't have a link to it. It is kind of involved, but doable. (Having said that . . . I didn't do it.) You should be able to find it through google or crackberry.com or even the RIM forums.
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Message Edited by harley9 on 03-03-2009 03:31 PM

Reminder to remain courteous and on topic. Thanks

Google talk not working on my 8310..."service not enabled for this handheld"

Hi,
I use a 8310 curve (I use a 8310 Curve software version 4.2.2.181 (Platform 2.5.0.35). My firm has an enterprise server.
I tried installing google ttalk on my device but i get an error message...."Service not enabled for this handheld".
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Check with your BES admin to know whether they've blocked GTalk usage for employees.
Another thing are you on AT&T? If yes then you won't be able to use Google Talk. Check this link for details.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Service not enabled for this handheld.

I have downloaded yahoo messenger for my BB curve 8310, but when I go to log in it says that the service is not enabled for this handheld. How do I enable it?
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Please check with your carrier whether your carrier or your region supports yahoo access.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Media services not available on this device (playbook)

I posted a possible workaround as a reply to one of the messages on this subject and discovered that it won't be easy to find so I'm reposting the information here.
On your playbook tap on the information icon (upper right corner, looks like a gear). When the about screen pops up, tap the down arrow and select network. There you will find two IPV4 addresses, one for usb one for wifi.
Connect your playbook to your computer, click on the Windows start button and type in
run \\either IPV4 address and Windows explorer should pop up giving you access to your playbook for file transfers.
Once you have done that and if you prefer a two panel file manager for file transfers as I do, download and install a program called FreeCommander. One of its top menu entries allows you to access a network drive. Select that menu entry, assign a drive letter (take your pick) then type in the following location for the network drive.
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Don't guarantee that this will work for you but it does for me although it doesn't solve the sync problem.
Hope this helps someone,
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Media Services Are Not Available in BlackBerry Desktop Software when connecting the BlackBerry PlayB...
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Firefox will not open from the start menu or the taskbar, but WILL open when called from Windows Live Messenger

This started a couple weeks ago, but doesn't seem to coincide with any other installations or reconfigurations, so I'm having trouble getting at the root cause.
The first time I run Firefox after installing, it runs fine (complete with a full list of add-ons.) If I then close FF and try to start it from the task bar or start menu, nothing happens. I've tried starting in safe mode (shift+FF), but get the same result. I've restored FF to all the default settings, disabled all my plugins and add ons, but no change.
The really odd part is that if I click the 'Inbox' link in my Windows Live Messenger, FF opens perfectly. This made me think that it was my homepage causing the issue, but A: I can go to that page without problems once FF has started from WLM, and B: even if I use the FF default homepage or google.com, I get the same problem. Furthermore, if I restart FF from within FF (like after I disable/enable an add-on), it will also start properly.
No crash report is generated by FF when it fails to load, but Windows catches the problem in it's event log. I've pasted the contents of that record at the bottom in the hopes that someone can take a stab at what's wrong.
Finally, I've already run through the online crash help, but everything is either not related (since FF will start if called indirectly) or has already been prevented (absolutely no add-ons are running at the moment.)
Event View Crash Report:
Log Name: Application
Source: Application Error
Date: 06/06/2011 7:29:50 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: UberHal
Description:
Faulting application name: firefox.exe, version: 2.0.1.4120, time stamp: 0x4da6a9fb
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x8d394fd6
Faulting process id: 0x1aec
Faulting application start time: 0x01cc24a1a155376a
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: unknown
Report Id: df4396d9-9094-11e0-8761-0026180e006b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-06-06T23:29:50.000000000Z" />
<EventRecordID>31380</EventRecordID>
<Channel>Application</Channel>
<Computer>UberHal</Computer>
<Security />
</System>
<EventData>
<Data>firefox.exe</Data>
<Data>2.0.1.4120</Data>
<Data>4da6a9fb</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>8d394fd6</Data>
<Data>1aec</Data>
<Data>01cc24a1a155376a</Data>
<Data>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</Data>
<Data>unknown</Data>
<Data>df4396d9-9094-11e0-8761-0026180e006b</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 06/06/2011 7:29:56 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: UberHal
Description:
Fault bucket 2009598108, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: firefox.exe
P2: 2.0.1.4120
P3: 4da6a9fb
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: 8d394fd6
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\MC\AppData\Local\Temp\WERD47E.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\MC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_966114b87f1ef26bf245bee89f49ab1bb58152f2_0c65eb58
Analysis symbol:
Rechecking for solution: 0
Report Id: df4396d9-9094-11e0-8761-0026180e006b
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-06-06T23:29:56.000000000Z" />
<EventRecordID>31381</EventRecordID>
<Channel>Application</Channel>
<Computer>UberHal</Computer>
<Security />
</System>
<EventData>
<Data>2009598108</Data>
<Data>5</Data>
<Data>BEX</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>firefox.exe</Data>
<Data>2.0.1.4120</Data>
<Data>4da6a9fb</Data>
<Data>StackHash_0a9e</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>8d394fd6</Data>
<Data>c0000005</Data>
<Data>00000008</Data>
<Data>
</Data>
<Data>
C:\Users\MC\AppData\Local\Temp\WERD47E.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\MC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_966114b87f1ef26bf245bee89f49ab1bb58152f2_0c65eb58</Data>
<Data>
</Data>
<Data>0</Data>
<Data>df4396d9-9094-11e0-8761-0026180e006b</Data>
<Data>0</Data>
</EventData>
</Event>

I have exactly the same issue. After FF upgraded on its own to version 5, it won't open from start menu, taskbar, desktop icon, or even by pressing firefox.exe in program files directory. It does so by pressing a link at msn messenger, inside Outlook etc.
Disabling all addons, didn't help. Moreover, I can't start FF in safe mode or start profile manager (Start > Run> firefox.exe -ProfileManager).
OS: Windows 7 64bit
Windows Event Viewer entry details:
Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x8c724fa6
Faulting process id: 0xc0c
Faulting application start time: 0x01cc37fe2fae7e8b
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: unknown
Report Id: 6e7f03eb-a3f1-11e0-8f4d-a4badb0238f6

RE:Windows Live Messenger

I have had my BB Pearl for about 7 months and am getting very frustrated! When I log into windows live I have no trouble, I can read my mail etc... When it comes to logging in to chat at first it said service not enabled for this handset! Then I upgraded and now it says Data Error or No Data. This is making me so angry because I use the internet and I pay for data plan! Why is it not letting me log in? I know so many people who have the same phone and it works. Please if someone can help me because I am getting very annoyed with this! I have the BB pearl 8130. Thank you!

So all the data on your device (mail, browser, BBMessenger, etc) work ok, but not Windows Live Messenger?
Has WLM ever worked on this device?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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How do you to sync your or msn mail and run windows live messenger on 8900????

Hi peeps again, previously i was using E71 and synchronizing msn with E71 is just so easy plus window live messenger was already pre-installed on that device so i didnt have probs with it however when it comes to BB 8900, it so complicated to sync and install software. my 8900 is currently running on v4.6.1.250 (Platform 4.2.0.113)
1) What should i do when my 8900 shows "Service not enabled for this handheld." when trying to launch MSN after typing the password and E-mail address?
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You need THE BlackBerry Data Pan from your carrier. Call them and inquire.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Windows live messenger for 8130

This is my first blackberry and its verrry confusing lol. I've downloaded live messenger etc but it says service not enabled for this handheld. Any hints please?
Solved!
Go to Solution.

First off seeings how you haven't gotten an answer to either of your questions you probably should take back the "accepted solution" you gave your own posts. People may see this and assume your problem is solved and won't even bother reading t. To answer you first question about WLM, in order for an IM client to work there has to be an agreement between WLM, RIM and your carrier. Currently those three have not made an agreement so you will be unable to use it. You can try webmessenger. It works good for me. For your voicemail how are you trying to access it and what happens when you do?
~Lorrie~ Master of All Things Blackberry!

Aim service not enabled

Whenever I try to sign on to aol instant messaging (aim) it gives me this message "service not enabled for this handheld."
Anyone know how I can get this to be enabled?

This means that your carrier and blackberry and AIM do not have an agreement set up. Like I can't use WLM on att. Try a third party messenger service like webmessenger. That's what I use so I can talk with my WLM contacts. It may work for AIM too. Give it a try.
~Lorrie~ Master of All Things Blackberry!

ISight microphone not recognized in Windows Live Messenger

I have a 24" iMac running Leopard. I installed Windows XP Service Pack 2 with Bootcamp. I am trying to use the Windows Live Messenger program. When I try to set up the microphone, the program does not see my iSight mic. Sound comes through my speakers and the program sees my webcam (it shows up as "USB device"), but my microphone is not listed. I tried reinstalling bootcamp and I saw it install an iSight driver. Why doesn't the program see my microphone and any suggestions how to fix this?

I forgot to mention that the iSight camera I refer to in my post is built in to the iMac, along with its microphone.

Push Mail Not Working Properly for Windows Live Mail when Online At Windows Live Messenger

Hello,
This is quite an old subject, but it seems to be a recurring problem across versions of Windows Live Messenger handheld client software and Blackberry Internet Service server software. For some time, I used to have no issues with Live Messenger and Push Mail from Hotmail. Now, once again, I am having a huge delay, of several hours, when logged on as “Online” to Windows Live Messenger.
What makes me believe that it is not a Windows Live limitation, by design, due to protocols and notification mechanisms in use, is the fact that I can receive both push mail and instant message notifications, immediately, as long as I am logged on to Windows Live Messenger as “Busy” or “Away”. If the protocols in place allowed notifications to only a single service at a time, I believe it should not work regardless of the status on Windows Live Messenger.
I have been using Hotmail for quite a while and most of my friends use Windows Live Messenger, so I would like to keep both working in my BlackBerry. I understand BlackBerry has a commitment to offering broad compatibility, great stability, and better integration than other solutions on the market that appeals to fancy user interfaces and forget about objectivity. Having a mobile platform that can keep both the corporate and consumer world happy is definitely a great advantage. There are several loyal users that would like to keep sharing the proficiency on a common user interface for business and personal use.
I do not often post messages to online forums, but this is an issue that has been annoying me for quite some time and I am really looking forward to a solution. Is anyone experiencing the same behavior with Windows Live Messenger lately? Is RIM looking for a solution?
Thanks,

Ahhh...given that description, it may be WAD (Working As Designed):
KB15747Email message delivery is delayed because of an integrated Windows Live Hotmail account on the BlackBerry smartphone
As such, there would be nothing to report...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Windows Live Messenger not compatible with 8310 ?

Hi there !
I just tried to download the Windows Live Messenger from my 8310 browser (http://www.blackberry.com/devicesoftware/entry.do?code=wlm) and I get the following message:"Notice. Sorry your device does not meet the system requirements that are needed to support Windows Live Messenger".
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My carrier is Telcel (Mexico).

Carrier Restriction....

Why does not voice communication work in windows live messenger

Hi,
before my version was Bluetooth stack for windows by toshiba v5.10.04, in windows vista, it does not work in voice communicate in windows live messenger but it work in skype.
now I update to new version v5.10.12(T), the problem still same with version 5.10.04
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thanks

So it is a mono headset. Check your audio settings. Is the suitable audio driver assigned to your application (Bluetooth audio) ? Check also your microphone settings. Maybe it is muted.

Windows Live Messenger - Service not enabled on this device

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