Windows Live Tiles are not working and refreshing

Hello,
I have looked for an answer but can't seem to find one so this is honestly my last resort. For some reason my Windows live tiles are not working nor refreshing. When I open my Netflix app for instance I get a playback error N8102, but I am strangely connected
to the internet. Oddly, however, Netflix does work well using firefox on the desktop.
I tried to check if I needed an app update for Netflix, but the Windows app store is not loading as well. Internet explorer app is not working, and IE on the desktop is taking too long to load. But firefox and chrome work perfectly well on the desktop.
Other problems that I have encountered are:
Microsoft Office 2013 is taking too long to open, and when it does it often crashes
I can't view my Windows Updates
Can't view control panel. It also crashes.
I am not sure what the problem is.

Hi GBell101,
Here I list these issues：
1. Windows Live tiles are not working
2. Netflix app not working error code N8102
3. Can’t open windows app store
4. Windows office 2013 often crashes
5. Can’t view Windows updates and control panel
Please share us more information for better analyzation:
1. What changes had you made before you met these issues?
2. Do you receive other error messages or code?
3. Do you mean we can’t open Windows updates and control panel or can’t find them?
Please take the following steps for troubleshooting:
1. Install Silverlight on the computer and check if the Netflix issue persists.
2. Run the app troubleshooter, for more information, please refer to the following article.
http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app
3. If the issue exists, we could conduct the system restore to restore Windows to a earlier point in time.
http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

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