Windows logo testing to verify compatibility with 80GB Classic Problem

Hi All,
I purchased my son a 80GB Classic for christmas and it has been great. Then out of the blue when he hooked it up to his computer two weeks ago to purchase new music the computer would not recognize it. I have tried the five R's as recommended and updated all his programs as suggested. Any advice would be Greatly appreciated. This is the message we get when we plug the ipod into the usb " The software you are installing for hardware has not passed Windows Logo testing to verify its compatibility with Windows XP." Thank you!

Since I'm on a Mac, I can't offer a whole lot of help. I did find this article on the Microsoft website which may be helpful.
http://support.microsoft.com/kb/293765

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When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
That sounds like the GEAR drivers that iTunes uses for burning and importing aren't going in properly. (or there's damaged GEAR drivers for an old install stuck on the PC.
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[DRIVERS: Windows - Updating, removing, 64 bit versions, etc|http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc]

How to download iTunes (7.0) w/ Windows logo testing error?

I'm trying to download the newest version of iTunes (7.0) and I keep getting error message that states "The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP"... Then it says that continuing installation may impair or destabilize the correct operation of my system... Not sure what to do or if I'll be able to download iTunes

On an XP system, that can indicate trouble with the Windows OS dlls associated with Cryptographic services.
I'd first try the fixit from the following Microsoft document.
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+"The software you are installing for this hardware:+
iTunes
+has not passed Windows Logo testing to verify its compatibility with Windows XP (Tell me why this testing is important.)+
+This hardware will not be installed. Contact your system administrator."+
It has been doing this for a few weeks now, and it's only when it tries to install the drivers to my CD/DVD drive. There isn't even a bypass for it provided. I have switched it to ignore the logo test and still it brings the message up every time.
Also, because of it, I get the annoying message every time I start iTunes:
+"Warning! iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes."+
I've gone through all the motions of uninstalling it and reinstalling it several times. It hasn't helped at all. Please help! I just want this behind me!
I forgot to mention before that I have been looking EVERYWHERE for a possible answer to this question with no luck, so any help at all would be greatly appreciated.
Message was edited by: Collin Alexander Curtis

I've been having the similar problems too. For some reason, I can uninstall iTunes, but when I try to uninstall Apple Application Support and Apple Mobile Device Support, I get the "Could not open key: UNKNOWN/COMPONENTS/etc./ Verify that you have sufficient access to that key, or contact your support personnel. iTunes was not installed correctly. Please reinstall. Error 7. Windows error 127." error message. I'm on an admin account on Windows 7 and I've tried setting universal permissions through Regedit for the specific keys in question, but nothing works. I'm also missing the dll files required to run iTunes and its associated programs.
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Bought download of Acrobat Pro 9 today. Installation on Windows XP Pro seemed to proceed well. The a pop-up window said The sortware you are installing for this hardware Printers has not passed Windows Logo testing to verify its compatability with Windows XP. then a link to "why this is important" and further warning "Continuing your installation of this software may impari ro destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing."
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try downloading and saving a fresh copy of the installer to your hard drive. (run the install from there rather than online.) switch off antispyware and antivirus applications prior to the install.
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hi all
i've got a new ipod mini but when i try to load the software off the cd i get a wizard warning that the hardware has
'not passed windows logo testing to verify its compatibility with windows xp' blah blah 'not digitally signed in or not signed in the appropriate manner. contact your hardware vendor'. i've got service pack 2, itunes and quicktime seem to have loaded on my computer but when i plug in the mini nothing loads coz the software hasn't loaded! any ideas? thanks

Just a note. Last time I saw this query posted, someone (more knowledgeable than me) said that this warning is often displayed when a software developer (in this case Apple) does not pay Microsoft vast amounts of money to have them test the software on Windows. Hence the warning message.
Ignore it.
And best not to use the installation cd. Get the latest software from these links.
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/

"Software has not passed Windows logo testing"

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try downloading and saving a fresh copy of the installer to your hard drive. (run the install from there rather than online.) switch off antispyware and antivirus applications prior to the install.
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When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
That sounds like the GEAR drivers that iTunes uses for burning and importing aren't going in properly. (or there's damaged GEAR drivers for an old install stuck on the PC.
Perhaps manually uninstalling and reinstalling the GEAR drivers can get you past this. There's instructions for that on the GEAR wiki:
[DRIVERS: Windows - Updating, removing, 64 bit versions, etc|http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc]

Need software that has passed windows logo testing

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Hi callison11,
On the Software Installation screen with the 'Windows logo testing ' error, click Continue Anyway .
NOTE:You might receive more than one prompt about the software not passing Windows logo testing. Click Continue Anyway each time you receive the prompt.
Windows logo testing is part of Microsoft's WHQL (Windows Hardware Quality Lab) program, which helps customers identify products that are compatible with the Windows operating system. WHQL certification is not related to product functionality. You can still install and use the HP printer and software without the WHQL certification.
2. Follow the on-screen instructions until you get to the Found New Hardware Wizard screen. This screen might include a list of products and prompt you to Please select the best match for your hardware from the list below . Leave the selection at the default, and then click Next .
3. Continue following the on-screen instructions to complete the HP software installation.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

"Not passed Windows logo testing" message

I just download iTunes 8 and partway through the install got a message that said "software has not passed Windows Logo Testing" and that this could compromise my system.
The older version of iTunes worked just fine, is there anywhere I can download the older version?

Just to establish a good base line I am going to have you uninstall and reinstall the printer from our website rather than the CD-ROM that came with the machine.
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=5061073&
Install that using the USB >> Wireless setup wizard and establish a static IP (video below on that) :
Assigning a Static IP Address to Your Wireless HP Printer - Windows 7 - YouTube
Have a great day!

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I receive a message indicating that the software does not pass the Windows Logo test.
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Windows logo testing to verify compatibility with 80GB Classic Problem

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