Windows machine connecting and disconnecting...?
Hey all. My airport has been working great with most all my computers. Works like a charm on my macbook, iMac and my brothers macbook. It even works great with an older PC laptop I have but for some odd reason my Dad's HP notebook is having a really hard time with it.
It'll say it's not connected to the airport extreme network but it actually will be. If it sits idle for a while it will disconnect. When I toggle his firewall on/off it goes from disconnected to connected but again after it's idle (no matter how the firewall is set) it will disconnect. I tried changing channeld 1-11; no luck, same problem.
When it's on and working for him it works fine and the network drive shows up and everything. Any hints about this? I feel like I've exhausted all of my options here. Thanks for reading!
Ensure that the Enable IEEE 802.1x authentication for this network check box is not checked.
Problems connecting an XP PC to a WEP enabled Airport Extreme Base Station
http://tech.ifelix.net/2002.html
iFelix
Similar Messages
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AnyConnect pre Windows login connects and disconnects for some users
Hi,
I have Cisco VPN AnyConnect (version 3.1.0310) clients with a connectivity issue which manifests as follows:
A user boots their Windows 7 SP1 laptop up.
Before Windows login, the user clicks "switch user" and enters their Cisco AnyConnect credentials (this connects OK).
Once the VPN tunnel is established a user logs into Windows.
At this point, 1 of 2 things happen:
1. Most users VPN connection stays connected and user GPO processing\logins work as normal
2. For a minority of users, the VPN connection disconnects and then reconnects. The VPN disconnect and reconnect causes connectivity issues with mapped drives and Outlook (most likely due to GPO processing not applying as the VPN tunnel wasn't established at the required time).
There are no known commanalities between problematic users - all users are in the same OU and laptops are in the same OU, so they should be getting the same AD settings. The same user can login 14 times OK, but may experience this issue on the 15th occasion.
Within the profile xml file (stored in c:\program data\) the key "AutoConnectStart" is set to false for user controllable and default value. The XML policy settings are being applied correctly (we've checked Event ID 3010 within the Cisco AnyConnect Windows logs).
What we have noticed from using the back end Cisco monitoring client is that users who experience connection issues, connect pre windows login OK, but once they're logged into Windows the Cisco VPN AnyConnects seems to try and re-connect, which causes the current VPN tunnel to disconnect and re-connect. This disconnect and re-connect for users seems to cause issues with logon and GPO processing.
So far, the only rock solid way we've found of stopping this disconnect and re-connect behaviour is by configuring a system deny permission on registry key "HKLM\Software\Microsoft\Windows\CurrentVersion\Run". This key contains an entry for Cisco AnyConnect VPN. Unfortunately setting a deny on the individual node value isn't possible and if the key is deleted or modified the system re-creates it. I'd rather avoid setting a system deny on the key for all users.
Any advice on how troubleshoot and diagnose this problem is appreciated.
ThanksI've attached some log files in case someone is particularly keen eyed at spotting issues (all data is anonymized)
6
Oct 30 2013
10:19:31
172.16.12.17
58124
10.5.128.21
8080
Built inbound TCP connection 123678229 for outside:172.16.12.17/58124 (172.16.12.17/58124)(LOCAL\jpk789) to inside:10.5.128.21/8080 (10.5.128.21/8080)
6
Oct 30 2013
10:19:31
172.16.12.17
58122
10.5.140.210
443
Teardown TCP connection 123678214 for outside:172.16.12.17/58122(LOCAL\jpk789) to inside:10.5.140.210/443 duration 0:00:00 bytes 11971 TCP Reset-O
6
Oct 30 2013
10:19:31
172.16.12.17
51368
10.5.141.155
53
Teardown UDP connection 123678191 for outside:172.16.12.17/51368(LOCAL\jpk789) to inside:10.5.141.155/53 duration 0:00:00 bytes 110
6
Oct 30 2013
10:19:31
172.16.12.17
58123
10.5.12.182
88
Built inbound TCP connection 123678217 for outside:172.16.12.17/58123 (172.16.12.17/58123)(LOCAL\jpk789) to inside:10.5.12.182/88 (10.5.12.182/88)
6
Oct 30 2013
10:19:31
172.16.12.17
62455
10.5.141.155
53
Teardown UDP connection 123678189 for outside:172.16.12.17/62455(LOCAL\jpk789) to inside:10.5.141.155/53 duration 0:00:00 bytes 430
6
Oct 30 2013
10:19:31
172.16.12.17
58122
10.5.140.210
443
Built inbound TCP connection 123678214 for outside:172.16.12.17/58122 (172.16.12.17/58122)(LOCAL\jpk789) to inside:10.5.140.210/443 (10.5.140.210/443)
6
Oct 30 2013
10:19:31
172.16.12.17
56197
10.5.141.155
53
Built inbound UDP connection 123678212 for outside:172.16.12.17/56197 (172.16.12.17/56197)(LOCAL\jpk789) to inside:10.5.141.155/53 (10.5.141.155/53)
6
Oct 30 2013
10:19:31
172.16.12.17
58121
10.5.12.179
389
Built inbound TCP connection 123678196 for outside:172.16.12.17/58121 (172.16.12.17/58121)(LOCAL\jpk789) to inside:10.5.12.179/389 (10.5.12.179/389)
6
Oct 30 2013
10:19:31
172.16.12.17
58120
10.5.12.199
80
Built inbound TCP connection 123678195 for outside:172.16.12.17/58120 (172.16.12.17/58120)(LOCAL\jpk789) to inside:10.5.12.199/80 (10.5.12.199/80)
6
Oct 30 2013
10:19:31
172.16.12.17
51368
10.5.141.155
53
Built inbound UDP connection 123678191 for outside:172.16.12.17/51368 (172.16.12.17/51368)(LOCAL\jpk789) to inside:10.5.141.155/53 (10.5.141.155/53)
6
Oct 30 2013
10:19:31
172.16.12.17
62458
10.5.12.182
389
Built inbound UDP connection 123678190 for outside:172.16.12.17/62458 (172.16.12.17/62458)(LOCAL\jpk789) to inside:10.5.12.182/389 (10.5.12.182/389)
6
Oct 30 2013
10:19:31
172.16.12.17
62455
10.5.141.155
53
Built inbound UDP connection 123678189 for outside:172.16.12.17/62455 (172.16.12.17/62455)(LOCAL\jpk789) to inside:10.5.141.155/53 (10.5.141.155/53)
6
Oct 30 2013
10:19:30
IPSEC: An inbound remote access SA (SPI= 0x67ED9B28) between 80.21.182.245 and 75.12.34.56 (user= jpk789) has been created.
6
Oct 30 2013
10:19:30
IPSEC: An outbound remote access SA (SPI= 0x9C00507E) between 80.21.182.245 and 75.12.34.56 (user= jpk789) has been created.
6
Oct 30 2013
10:19:30
Group User IP <75.12.34.56> AnyConnect session resumed connection from IP <75.12.34.56>.
5
Oct 30 2013
10:19:30
Local:80.21.182.245:4500 Remote:75.12.34.56:62457 Username:jpk789 SA UP. Reason: New Connection Established
4
Oct 30 2013
10:19:30
Local:80.21.182.245:4500 Remote:75.12.34.56:62457 Username:jpk789 Warning Configuration Payload request for attribute 0x7041 could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:19:30
Local:80.21.182.245:4500 Remote:75.12.34.56:62457 Username:jpk789 Warning Configuration Payload request for attribute 0x7040 could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:19:30
Local:80.21.182.245:4500 Remote:75.12.34.56:62457 Username:jpk789 Warning Configuration Payload request for attribute 0x703f could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:19:30
Local:80.21.182.245:4500 Remote:75.12.34.56:62457 Username:jpk789 Warning Configuration Payload request for attribute 0x703e could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:19:30
Local:80.21.182.245:4500 Remote:75.12.34.56:62457 Username:jpk789 Warning Configuration Payload request for attribute 0x703d could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:19:30
Local:80.21.182.245:4500 Remote:75.12.34.56:62457 Username:jpk789 Warning Configuration Payload request for attribute 0x703c could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:19:30
Local:80.21.182.245:4500 Remote:75.12.34.56:62457 Username:jpk789 Warning Configuration Payload request for attribute 0x703b could not be processed. Error: Unknown/Unsupported Attribute
6
Oct 30 2013
10:19:18
172.16.12.17
64287
10.5.12.182
445
Teardown TCP connection 123673186 for outside:172.16.12.17/64287(LOCAL\jpk789) to inside:10.5.12.182/445 duration 0:02:01 bytes 14605 Tunnel has been torn down
6
Oct 30 2013
10:19:17
172.16.12.17
64278
10.5.141.144
445
Teardown TCP connection 123672510 for outside:172.16.12.17/64278(LOCAL\jpk789) to inside:10.5.141.144/445 duration 0:02:15 bytes 9237 Tunnel has been torn down
6
Oct 30 2013
10:19:14
172.16.12.17
64273
10.5.140.231
445
Teardown TCP connection 123672368 for outside:172.16.12.17/64273(LOCAL\jpk789) to inside:10.5.140.231/445 duration 0:02:16 bytes 7297 Tunnel has been torn down
6
Oct 30 2013
10:19:04
172.16.12.17
54449
10.5.141.155
389
Teardown UDP connection 123672541 for outside:172.16.12.17/54449(LOCAL\jpk789) to inside:10.5.141.155/389 duration 0:02:01 bytes 366
6
Oct 30 2013
10:19:04
172.16.12.17
137
10.5.141.155
137
Teardown UDP connection 123672421 for outside:172.16.12.17/137(LOCAL\jpk789) to inside:10.5.141.155/137 duration 0:02:04 bytes 486
6
Oct 30 2013
10:19:00
172.16.12.17
138
10.5.141.155
138
Teardown UDP connection 123672424 for outside:172.16.12.17/138(LOCAL\jpk789) to inside:10.5.141.155/138 duration 0:02:01 bytes 177
6
Oct 30 2013
10:18:58
172.16.12.17
63666
10.5.141.155
389
Teardown UDP connection 123672316 for outside:172.16.12.17/63666(LOCAL\jpk789) to inside:10.5.141.155/389 duration 0:02:01 bytes 366
6
Oct 30 2013
10:18:58
172.16.12.17
53105
10.5.141.155
389
Teardown UDP connection 123672300 for outside:172.16.12.17/53105(LOCAL\jpk789) to inside:10.5.141.155/389 duration 0:02:01 bytes 366
6
Oct 30 2013
10:18:47
172.16.12.17
61715
10.5.12.182
389
Teardown UDP connection 123671945 for outside:172.16.12.17/61715(LOCAL\jpk789) to inside:10.5.12.182/389 duration 0:02:01 bytes 312
6
Oct 30 2013
10:18:43
172.16.12.17
54262
10.5.12.179
389
Teardown UDP connection 123671801 for outside:172.16.12.17/54262(LOCAL\jpk789) to inside:10.5.12.179/389 duration 0:02:01 bytes 355
6
Oct 30 2013
10:18:42
172.16.12.17
57911
10.5.141.156
389
Teardown UDP connection 123671777 for outside:172.16.12.17/57911(LOCAL\jpk789) to inside:10.5.141.156/389 duration 0:02:01 bytes 365
6
Oct 30 2013
10:18:40
172.16.12.17
123
10.5.12.182
123
Teardown UDP connection 123671670 for outside:172.16.12.17/123(LOCAL\jpk789) to inside:10.5.12.182/123 duration 0:02:01 bytes 136
6
Oct 30 2013
10:18:40
172.16.12.17
58107
10.5.12.179
389
Teardown UDP connection 123671639 for outside:172.16.12.17/58107(LOCAL\jpk789) to inside:10.5.12.179/389 duration 0:02:01 bytes 356
6
Oct 30 2013
10:18:40
172.16.12.17
58825
10.5.12.179
389
Teardown UDP connection 123671633 for outside:172.16.12.17/58825(LOCAL\jpk789) to inside:10.5.12.179/389 duration 0:02:02 bytes 355
6
Oct 30 2013
10:18:39
172.16.12.17
60424
10.5.141.156
389
Teardown UDP connection 123671611 for outside:172.16.12.17/60424(LOCAL\jpk789) to inside:10.5.141.156/389 duration 0:02:01 bytes 365
6
Oct 30 2013
10:18:38
172.16.12.17
56635
10.5.141.156
389
Teardown UDP connection 123671566 for outside:172.16.12.17/56635(LOCAL\jpk789) to inside:10.5.141.156/389 duration 0:02:01 bytes 365
6
Oct 30 2013
10:18:38
172.16.12.17
61204
10.5.12.179
389
Teardown UDP connection 123671558 for outside:172.16.12.17/61204(LOCAL\jpk789) to inside:10.5.12.179/389 duration 0:02:01 bytes 355
6
Oct 30 2013
10:18:38
172.16.12.17
50615
10.5.12.179
389
Teardown UDP connection 123671545 for outside:172.16.12.17/50615(LOCAL\jpk789) to inside:10.5.12.179/389 duration 0:02:01 bytes 355
6
Oct 30 2013
10:18:38
172.16.12.17
57940
10.5.141.154
389
Teardown UDP connection 123671537 for outside:172.16.12.17/57940(LOCAL\jpk789) to inside:10.5.141.154/389 duration 0:02:02 bytes 313
6
Oct 30 2013
10:18:38
172.16.12.17
57939
10.5.141.156
389
Teardown UDP connection 123671536 for outside:172.16.12.17/57939(LOCAL\jpk789) to inside:10.5.141.156/389 duration 0:02:02 bytes 366
6
Oct 30 2013
10:18:38
172.16.12.17
64495
10.5.12.182
389
Teardown UDP connection 123671532 for outside:172.16.12.17/64495(LOCAL\jpk789) to inside:10.5.12.182/389 duration 0:02:02 bytes 356
6
Oct 30 2013
10:18:37
172.16.12.17
62965
10.5.12.182
389
Teardown UDP connection 123671521 for outside:172.16.12.17/62965(LOCAL\jpk789) to inside:10.5.12.182/389 duration 0:02:01 bytes 356
6
Oct 30 2013
10:18:37
172.16.12.17
54994
10.5.12.179
389
Teardown UDP connection 123671514 for outside:172.16.12.17/54994(LOCAL\jpk789) to inside:10.5.12.179/389 duration 0:02:01 bytes 356
6
Oct 30 2013
10:18:37
172.16.12.17
54993
10.5.12.179
389
Teardown UDP connection 123671513 for outside:172.16.12.17/54993(LOCAL\jpk789) to inside:10.5.12.179/389 duration 0:02:01 bytes 356
6
Oct 30 2013
10:18:37
172.16.12.17
63390
10.34.140.104
389
Teardown UDP connection 123671483 for outside:172.16.12.17/63390(LOCAL\jpk789) to inside:10.34.140.104/389 duration 0:02:01 bytes 385
6
Oct 30 2013
10:18:37
172.16.12.17
63389
10.33.140.104
389
Teardown UDP connection 123671482 for outside:172.16.12.17/63389(LOCAL\jpk789) to inside:10.33.140.104/389 duration 0:02:01 bytes 384
6
Oct 30 2013
10:18:10
IPSEC: An inbound remote access SA (SPI= 0x5650EE30) between 75.12.34.56 and 80.21.182.245 (user= jpk789) has been deleted.
6
Oct 30 2013
10:18:10
IPSEC: An outbound remote access SA (SPI= 0x42DBDD66) between 80.21.182.245 and 75.12.34.56 (user= jpk789) has been deleted.
6
Oct 30 2013
10:18:10
Group User IP <75.12.34.56> AnyConnect session lost connection. Waiting to resume.
5
Oct 30 2013
10:18:10
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 SA DOWN. Reason: peer lost
6
Oct 30 2013
10:17:42
172.16.12.17
64250
10.5.141.186
445
Teardown TCP connection 123671908 for outside:172.16.12.17/64250(LOCAL\jpk789) to inside:10.5.141.186/445 duration 0:00:57 bytes 454851 TCP Reset-I
6
Oct 30 2013
10:17:20
172.16.12.17
137
172.16.13.255
137
Teardown UDP connection 123673268 for outside:172.16.12.17/137(LOCAL\jpk789) to outside:172.16.13.255/137 duration 0:00:00 bytes 0
6
Oct 30 2013
10:17:19
172.16.12.17
137
172.16.13.255
137
Teardown UDP connection 123673244 for outside:172.16.12.17/137(LOCAL\jpk789) to outside:172.16.13.255/137 duration 0:00:00 bytes 0
6
Oct 30 2013
10:17:18
172.16.12.17
137
172.16.13.255
137
Teardown UDP connection 123673218 for outside:172.16.12.17/137(LOCAL\jpk789) to outside:172.16.13.255/137 duration 0:00:00 bytes 0
6
Oct 30 2013
10:16:36
172.16.12.17
63060
10.5.141.155
53
Built inbound UDP connection 123671551 for outside:172.16.12.17/63060 (172.16.12.17/63060)(LOCAL\jpk789) to inside:10.5.141.155/53 (10.5.141.155/53)
6
Oct 30 2013
10:16:36
172.16.12.17
63010
10.5.12.182
88
Built inbound TCP connection 123671549 for outside:172.16.12.17/63010 (172.16.12.17/63010)(LOCAL\jpk789) to inside:10.5.12.182/88 (10.5.12.182/88)
6
Oct 30 2013
10:16:36
172.16.12.17
63009
10.5.12.182
88
Built inbound TCP connection 123671548 for outside:172.16.12.17/63009 (172.16.12.17/63009)(LOCAL\jpk789) to inside:10.5.12.182/88 (10.5.12.182/88)
6
Oct 30 2013
10:16:36
172.16.12.17
63008
10.5.141.156
389
Built inbound TCP connection 123671546 for outside:172.16.12.17/63008 (172.16.12.17/63008)(LOCAL\jpk789) to inside:10.5.141.156/389 (10.5.141.156/389)
6
Oct 30 2013
10:16:36
172.16.12.17
50615
10.5.12.179
389
Built inbound UDP connection 123671545 for outside:172.16.12.17/50615 (172.16.12.17/50615)(LOCAL\jpk789) to inside:10.5.12.179/389 (10.5.12.179/389)
6
Oct 30 2013
10:16:36
172.16.12.17
63007
10.5.12.182
88
Built inbound TCP connection 123671544 for outside:172.16.12.17/63007 (172.16.12.17/63007)(LOCAL\jpk789) to inside:10.5.12.182/88 (10.5.12.182/88)
6
Oct 30 2013
10:16:36
172.16.12.17
55425
10.5.141.155
53
Teardown UDP connection 123671487 for outside:172.16.12.17/55425(LOCAL\jpk789) to inside:10.5.141.155/53 duration 0:00:00 bytes 164
6
Oct 30 2013
10:16:36
172.16.12.17
50614
10.5.141.155
53
Built inbound UDP connection 123671543 for outside:172.16.12.17/50614 (172.16.12.17/50614)(LOCAL\jpk789) to inside:10.5.141.155/53 (10.5.141.155/53)
6
Oct 30 2013
10:16:35
172.16.12.17
56263
10.5.141.156
53
Built inbound UDP connection 123671461 for outside:172.16.12.17/56263 (172.16.12.17/56263)(LOCAL\jpk789) to inside:10.5.141.156/53 (10.5.141.156/53)
6
Oct 30 2013
10:16:35
172.16.12.17
60708
10.5.141.155
53
Built inbound UDP connection 123671460 for outside:172.16.12.17/60708 (172.16.12.17/60708)(LOCAL\jpk789) to inside:10.5.141.155/53 (10.5.141.155/53)
6
Oct 30 2013
10:16:35
172.16.12.17
56982
10.5.141.156
53
Built inbound UDP connection 123671459 for outside:172.16.12.17/56982 (172.16.12.17/56982)(LOCAL\jpk789) to inside:10.5.141.156/53 (10.5.141.156/53)
6
Oct 30 2013
10:16:35
172.16.12.17
64548
10.5.141.155
53
Built inbound UDP connection 123671458 for outside:172.16.12.17/64548 (172.16.12.17/64548)(LOCAL\jpk789) to inside:10.5.141.155/53 (10.5.141.155/53)
6
Oct 30 2013
10:16:35
172.16.12.17
60827
10.5.141.156
53
Built inbound UDP connection 123671457 for outside:172.16.12.17/60827 (172.16.12.17/60827)(LOCAL\jpk789) to inside:10.5.141.156/53 (10.5.141.156/53)
6
Oct 30 2013
10:16:35
172.16.12.17
64207
10.5.141.155
53
Built inbound UDP connection 123671453 for outside:172.16.12.17/64207 (172.16.12.17/64207)(LOCAL\jpk789) to inside:10.5.141.155/53 (10.5.141.155/53)
6
Oct 30 2013
10:16:35
172.16.12.17
137
172.16.13.255
137
Teardown UDP connection 123671443 for outside:172.16.12.17/137(LOCAL\jpk789) to outside:172.16.13.255/137 duration 0:00:00 bytes 0
6
Oct 30 2013
10:16:35
172.16.12.17
137
172.16.13.255
137
Teardown UDP connection 123671442 for outside:172.16.12.17/137(LOCAL\jpk789) to outside:172.16.13.255/137 duration 0:00:00 bytes 0
6
Oct 30 2013
10:16:35
172.16.12.17
137
172.16.13.255
137
Teardown UDP connection 123671441 for outside:172.16.12.17/137(LOCAL\jpk789) to outside:172.16.13.255/137 duration 0:00:00 bytes 0
6
Oct 30 2013
10:16:34
IPSEC: An inbound remote access SA (SPI= 0x5650EE30) between 80.21.182.245 and 75.12.34.56 (user= jpk789) has been created.
6
Oct 30 2013
10:16:34
IPSEC: An outbound remote access SA (SPI= 0x42DBDD66) between 80.21.182.245 and 75.12.34.56 (user= jpk789) has been created.
5
Oct 30 2013
10:16:34
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 SA UP. Reason: New Connection Established
4
Oct 30 2013
10:16:34
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 Warning Configuration Payload request for attribute 0x7041 could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:16:34
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 Warning Configuration Payload request for attribute 0x7040 could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:16:34
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 Warning Configuration Payload request for attribute 0x703f could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:16:34
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 Warning Configuration Payload request for attribute 0x703e could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:16:34
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 Warning Configuration Payload request for attribute 0x703d could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:16:34
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 Warning Configuration Payload request for attribute 0x703c could not be processed. Error: Unknown/Unsupported Attribute
4
Oct 30 2013
10:16:34
Local:80.21.182.245:4500 Remote:75.12.34.56:57103 Username:jpk789 Warning Configuration Payload request for attribute 0x703b could not be processed. Error: Unknown/Unsupported Attribute
6
Oct 30 2013
10:16:34
Group User IP <75.12.34.56> AnyConnect parent session started.
6
Oct 30 2013
10:16:34
DAP: User jpk789, Addr 75.12.34.56, Connection AnyConnect: The following DAP records were selected for this connection: ContosoPolicy
6
Oct 30 2013
10:16:34
AAA transaction status ACCEPT : user = jpk789
6
Oct 30 2013
10:16:34
AAA retrieved default group policy (DfltGrpPolicy) for user = jpk789
6
Oct 30 2013
10:16:34
AAA retrieved user specific group policy (useGroup1s.Grp) for user = jpk789
6
Oct 30 2013
10:16:34
AAA group policy for user jpk789 is being set to useGroup1s.Grp;
6
Oct 30 2013
10:16:34
AAA user authentication Successful : server = 192.168.7.4 : user = jpk789 -
I am running iOS 4.3.5 and this has been going on for months now. I need to keep my task manager open to kill the task when I connect and disconnect my iphone or ipad. It hogs all of my cpu, sometimes opening 2 or 3 windows media players.
Sorry, just to confirm, I DID NOT ACTUALLY ANSWER MY OWN QUESTION!
I replied to the previous message from my iphone and I managed to hit the link to "This has answered my question" by accident!
I AM STILL LOOKING FOR A RESOLUTION TO MY ORIGINAL PROBLEM. CAN SOMEONE ALSO NIW TELL ME HOW TO GET RID OF THE GREEN TEXT TGAT SAYS TGAT MY QUESTION IS ANSWERED? That is a pain! It should at least ask you to confirm that your question is actually answered and you didn't hit it by mistake, like I did! -
IPhone 4s connects and disconnects from Windows 8
Apologies if this has been asked before as i'm sure it has but I can't find a solution.
I have a new HP Compaq laptop using USB 3.0, when I connect my IPhone 4s to my laptop it connects and disconnects every seconds, I've looked in the device manager and can't find anything to do with Apple in there.
Has anyone found a solution to this?Hello Aqib2024,
Thank you for providing the details of the issue you are experiencing with your iPhone 4s. You have taken some really good steps to isolate the issue. I recommend following the steps in the article below to further isolate and troubleshoot this issue:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Windows won't install USB device...infinite loop of connect and disconnect
I've been very happy with my Ipod purchases over the years but this one is the worst problem I have ever had. Purchased an 8gb Ipod Nano 3rd gen for the wife as a Xmas present and went to install it on my PC today but no luck whatsoever. The PNP manager seems to go into an infinite loop of connect and disconnect with the odd "Itunes has found a corrupt player ...." message but the device won't stay on the PC long enough as it promptly disconnects from the PC again!
My other 3 Ipods all connect and work quite happily on this PC, I've tried a few of the other "solutions" that seem to fix other "problems" but as the device does not stay connected for long enough I can't do anything with it!
Has anyone else had this problem and been able to fix it? If so, what did you do to correct the problem?
thanks
MartyThanks, tried that and much more - a very frustrating process.
I've just posted this on another thread...
I've tried unplugging everything and it still didn't work (I only have a USB printer, USB 1.1 hub and a USB phone connected). Funnily enough though connecting it to the USB 1.1 hub it works OK - go figure. Connecting directly to a USB 2 connector either on the front or rear panel and my PC goes into the connect/disconnect loop! My 1st and 2nd gen Ipod nano's and my Shuffle all happily connect to the USB 2 connectors on the front panel but the 3rd gen one does not want to know.
I think that Apple have got something seriously wrong here and it would be nice if it was acknowledged and a proper fix applied. -
My iphone 4s connects and disconnects (repeatedly) when connected to my computer
my iphone 4s connects and disconnects (repeatedly) when connected to my computer, it works perfectly fine when connected to regular chargers, everytime i connect it to my computer it shows the charging symbol and then disconnects and reconnects in less then a second, it will repeat this process forever unless disconnected, sometimes it works perfectly fine and most of the times it does the same thing, I know for a fact its not the wire because i recently bought an ipad mini with retina and its usb is new, it worked with the retina for a day or two and then it kept connecting and disconecting repeatedly, my computer is two months old and i have new hardware in that machine, is it a problem in the usb power fluctuation? i am currently using windows 8.1 and i need solutions, this is super annoying, all my other devices work perfectly fine with the usb ports, all my usbs (2.0 and 3.0) do the connecting and disconnecting sometimes it even works ,what is the problem?
Hello Aqib2024,
Thank you for providing the details of the issue you are experiencing with your iPhone 4s. You have taken some really good steps to isolate the issue. I recommend following the steps in the article below to further isolate and troubleshoot this issue:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Android / USB devices keep connecting and disconnecting on R7
My daughter has an R7, and she is having a weird problem with the USB ports on it.No android device can stay connected. As soon as you plug it, it makes the connect sound then the disconnect sound and keeps cycling between connecting and disconnecting. It is not related to the device as I have tried two different phones and one tablet all with different cables, all work fine on other computers. And I tried on the three available USB ports of the laptop, all behave the same. Searching online I found a lot of people with similar issues mostly unresolved. I did disable the USB suspend option in the power options without any results, as well as uninstall all USB hub so they would be reinstalled at boot time, and installed all optional windows updates. She is also experiencing another issue on her USB ports, we have a Samsung slim external DVD player that uses a Y USB cable for data and power that also works fine on any other machine. On her R7, when playing a Video, the video keeps making blocks at regular intervals like something is preventing the full data stream. Wondering if this is related. Apart from that, USB mouse, USB keys or external USB drives appear to work fine. Anyone with a similar issue and a definitive fix?
Thanks, but I seem to have found a solution to both issues. 1) Regarding the android devices that kept disconnecting and reconnecting, after readiong this threadhttps://support.microsoft.com/en-us/kb/2900614 I checked what registry keys were present on my wife's surface pro3 for
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_XXXX&PID_XXXX\YYYY\Device Parameters and found that there was three DWORD values in there that were not present on the R7SelectiveSuspendEnabled
EnhancedPowerManagementEnabled
DeviceSelectiveSuspended So I added these 3 DWORD and set them all to zero, and the issue is gone. You may not need the three of them, but I have not tested them one at a time yet. 2) For the External DVD blocky playback, it turned out to be quite trivial. Someone had enabled hardware acceleration in the VLC player settings. I reset all the VLC settings, and it worked fine from there. Hope this can help others -
Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any suggestions?
MacBook Air, OS X Mountain Lion (10.9.1)Obviously, syncing an iOS device with iTunes over USB is still supported in Mavericks. Calendar and contact syncing with iTunes is no longer supported. That has nothing to do with your problem.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have a windows desktop in my office and my iPhone 4 works pretty fine and gets charged and gets connected to the iTunes. However, I just purchased a new Macbook Pro 13 this Nov (2014) and I can't seem to connect my iPhone. it keeps connecting and disconnecting. its very annoying. i saw similar posts and threads but there is no resolution! please help
Hi there ceaselesschat,
Welcome to Apple Support Communities.
The article linked below provides a lot of great troubleshooting tips that can help you resolve the issue with your iPhone 4 disconnecting from your MacBook Pro unexpectedly.
iTunes: Resolve USB-related alerts - Apple Support
Take care,
-Jason -
IPhone connect and disconnect every second when I plugged into my laptop
Hi guys,
My iphone 4s connect and disconnect every single second everytime when I plug it into my new laptop, Lenovo Y510P. I have tried 3 USB ports but none of them worked. I even disabled 2 Enhanced Host Controller (USB) and still it didn't work. When I disabled USB3.0 eXtensible host controller, the three ports didn't function at all. Can anyone help me please It charged up and successfully synced on my desktop but not this new lappy zzz
Windows 8, iOS 7.0.2
http://i.imgur.com/VQH2NN9.pngHi, imAshton.
Thank you for visiting Apple Support Communities.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue persists, try the remaining steps the attached article.
Cheers,
Jason H. -
My iPad 3 keeping connect and disconnect on my Macbook Air 13-inch, Mid 2013.
Dear Team,
I was wondering my iPad 3 keeping connect and disconnect on my Macbook 13-inch, Mid 2013.
But when i pluc into my Macbook Pro, everything is working find and normal.
My MacBook Air running on Mavericks and iTunes 11.1.3 (8).
Please help.
Regards.Format of the Drive
Windows NT File System (NTFS) -
IPod Classic won't sync to new computer and repeatedly connects and disconnects
i have recently been issued a new laptop (lenovo thinkpad X230i, windows 7) and want to sync my existing iPod Classic to it. i set up iTunes (11) without any problems, however my ipod t appear in My Computer or in my iTunes library.
I've tried everything suggested in 'iPod troubleshooting' but nothing seems to work.
also when i plugged it into my old computer, to which my ipod is currently synced, an error message appeared saying that 'a file could not be found', the iPod also repeatedly connects and disconnects.
if anyone has had the same problem or has some advice it would be greatly appreciated!
-miaSorted it now.
-
When i puge in my i pod it says connecting and disconnecting ipod
when i puge in my i pod it says connecting and disconnection ipod
It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
Please complete or update your system profile so the users here can properly help you. We don't even know which model iPod Nano you have!!!
iPod Models
iPod Manuals -
Problems when connecting and disconnecting MBP and TBD
Hello,
I have problems with connecting and disconnecting my macbook pro retina 13" to my thunderbolt display. Everytime I disconnect my MBP form my TBD with the lid closed it takes approximately 10 seconds until my MBP has recognized that the TBD is no longer connected and the MBP screens turns on.
On the other hand I also have a problem when I reconnect my MBP to my TBD. Approximately every second time my MBP does not recognize that the TBD is connected again and neither the MBP nor the TBD turns on. The small light on the power cabel of my TBD does not light up. It is as the TBD would'nt have any power. Pushing buttons on my Apple Bluethooth doesnt help. I have to disconnect and reconnect the thunderbolt and the power connector a coupl of times until the MBP finally recognizes the TBD and turns on. In some cases a different background picture is shown on the TBD than the one I usually have on my MBP.
The problem is very annoying especially because I connect and disconnect both devices and it really costs time.
I really hope there's someone who can help with the problem. Do you think this may be hardware problem of my MBP or TBD?
Thanks in advance for your help.HI there,
The first thing I would recommend is checking for any new software updates while using the display, this will check for any available firmware updates for the display. If you continue to experience issues, then you may want to take a look at the article below for some further troubleshooting steps.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
-Griff W. -
Why does my iPad keeps connecting and disconnecting from the new late 2013 iMac
Hi there,
I've recently bought a new late 2013 iMac and ever since then I'm not able to connect my iPad 2 to it. When I do connect it keeps connecting and disconnecting again and again for some reason. The cable is fine and I've tried it with other devices. Just wondered why this is and whether you guys can help me out.
Thanks a lot!
CitizenJohnnyHi,
I had the same problem and just found a solution. I tryed restoring all content and settings on the iPad (Settings > General > Reset > Erase All Content and Settings). It took lots of time, however it didn´t work because when I connected the iPad and iMac the problem persisted.
Then I thought it wasn´t an iPad problem but iMac OSX problem. So I searched the web for "Reinstall Mavericks" and found this http://support.apple.com/kb/PH13871?viewlocale=en_US&locale=en_US.
It also takes like 6 hours with my internet speed. Next day I connected the iPad and everything is just fine.
I described both processes because I don´t know if in the end the iPad reset helped in the solution.
Hope that helps! good luck
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