Windows Media Player 11 Locks Up Zen Vision:M - Possible

This may be of help to someone out there. My Problem:After installing WMP I could not browse my ZVM through Windows Explorer, Sync via WMP or Sync via Creative Sync. Basically everything was screwed up. My Fix:. Backup your entire collection of media (you may need another non-WMP machine to do this)?2. Update the player to the latest firmware, I used .6.0?(you may need another non-WMP machine to do this)?3. Boot the ZVM into Recovery Mode - Do not connect to the PC- "Format (All)" this will obviously delete all your files- "Clean Up"- "Reboot"?4. Reload default settings on ZVM?5. Now connect the player to your WMP machine, everything should be sweet! - No lockups!?6. Sync your media back on to the ZVM via WMP?My Theory:I have not formatted my ZVM since I bought it. I suspect that the older directory and file structure is incompatiable with what WMP expects from a MTP device or it may of got screwed up by me some how. The default folder/file structure on?a freshly formatted ZVM running FW.6.0 seems to be compatible with WMP. Hope this helps some of you guys out there, it worked for me.

Any chance of posting or PM'ing me your wmsetup.log file? So far I've seen one and that was a total install failure, so isn't the same problem you had.
can6358p wrote:
But you can't f/w update if your player is not recognized
Anyway, I solved the problem by uninstalling the USB ports from device manager.

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