Windows media player 12 library is corrupted

I have a new HP p7-1236s with Windows 7 64bit OS. As I was setting up I needed to install the software for a Fuji Finepix A330 digital camera from a prior system. I installed from the CD which was not compatible with Win 7 and then used Fuji's Updater to bring it up to ver. 5.5 which worked fine.
After doing this I found I could not add video to my Windows Media Player 12 Library by playing an item. After much trouble shooting and a LOT of wasted time I determined that the WIndows Media Platyer Library is corrupted. (Used Microsoft's Auto Fixes which can reset Media Player so that set-up can be re-run but the library remains corrupted. Win Media Player 12 does not seem to be available independently. Only embedded in Windows 7.)
Nothing I do will correct it. All 'solutions' are circular. (Microsoft says contact HP. HP Support Assistant provides only useless FAQs. No information on how to actually contact HP (which Microsoft requries for OEM software.)
This appears to be a common problem. Can anyone offer any insight? THanks.

I am not sure if this will work for the library but it may be worth a try:
http://support.microsoft.com/kb/929833
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Hi,
Based on my research, if the extensions of the music are m4a, Windows Media Player cannot play them.
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Hello,
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Will the issue occur with specific file type , specific file or all the file ?Have you tried to re-join the music to have a check ?
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https://support.microsoft.com/en-us/mats/windows_media_player_diagnostic?wa=wsignin1.0
If the issue persists,we may need to reinstall the Windows Media Player to have check .
Click “Start” button, type “windows features” in the program search box and hit enter.
1. In the “Windows Features” dialog box, look for “Media Features” and expand it.
2. Clear “Windows Media Player” check box.
3. As soon as you clear the check box, you will see a pop-up saying that “The following Windows features will also be turned off because they are dependent on Windows Media Player.” The listed program is “Windows Media Center”.
4. Go ahead and click “Yes”. Windows will now begin uninstalling WMP12.
5. You to restart Windows for the uninstallation to complete.
6. Click “Start” button, type “windows features” in the program search box and hit enter.
7. In the “Windows Features” dialog box, look for “Media Features” and expand it.
8. Check boxes “Windows Media Player” and “Windows Media Center”.
9. Click “OK”. Windows will take some time in reinstalling them. Wait for the process to finish.
10. You to restart Windows for the installation to complete.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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