WINDOWS MEDIA PLAYER - BLACKBERRY TORCH 9800 ?

Okay TUNE IN RADIO just responded to my email. This is the response: "They use a windows media video stream, only audio streams are supported."
Can Windows Media Player be downloaded into the Blackberry Torch. Can the Blackberry Torch handle Adobe Flash Player.
How are we able to see YOU TUBE videos and not other streams??
I am told by AT&T that I have a "computer" in my hand with my Blackberry, however, as I said earlier, I had gone in to purchase a completely different phone and was talked into this and Yes, I blame myself. HOWEVER, what is Blackberry doing to compete with the other "smart phones?"

LeaDakis wrote:
Sorry, I am new to the forum and I am totally confused because I have had this issue ongoing with AT&T for 2 months now. Please bear with me. I need as many of my questions answered because I am so upset that I want to go off contract with them ASAP.
Regardless of how long it's been ongoing, those apps you're asking about are not available on the BlackBerry.
Sorry. I don't know someone at ATT has not told you that.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

I need help with my Blackberry Torch 9800 media card....

I've had my Blackberry Torch 9800 for almost a year now and I haven't faced a problem like this one before, One day, Out of nowhere, My blackberry started acting up, the lock button wouldn't work, the touch screen and keypad wouldn't work, I wasn't able to access anything. Then the batteries drained out all of a sudden, so I went home and charged it and I thought that there was something wrong with the battery, but then when it turned on again, it had erased all my media! All my photos, videos and music, and every time I finish charging my phone a prompt would pop up and say that my media card isn't formatted! So I wanted to know if there's anyway to fix this?! The bigger problem is that the rest of my data was on my laptop and it's hard disk crashed.....So now I have nowhere to go to to retrieve my files Is there any solution to this? It's really doing my head in! Any help would be much appreciated! Thanks in advance.

Hi and Welcome to the Community!
While rare, spontaneous wiping and rebooting do happen on BBs. You, sadly, are the very unlucky one to also have your backups on your laptop wiped out by it's failure. Very bad luck indeed...hopefully you were backing up your laptop somewhere.
As with all restores, there must be a source...your BB will never be that source as it has no "deleted items" nor "recycle bin" from which to do so. Rather, an external backup source is required. Given your laptop situation, the only other source I can think of is if you had activated the FREE (with a proper BIS plan) BB Protect, and had been backing up your data "to the cloud"...if so, then that will be an available source for restore.
Sadly, if you have no source from which to restore, then that's the end of that hope...
In any event -- first, we need to make sure that you BB is actually OK...and that will require some work on your part. Here's what I recommend...
At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try this procedure to perhaps narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How do I re-install the operating system on my BlackBerry Torch 9800 - I am sure it is hacked.

Greetings,
Can someone point me to instructions on how to re-install the operating system on a BlackBerry Torch 9800 and then upgrade it to the latest release?
I have done this several times in the past, due to recurring hacking, but have lost the instructions.
Thank you very much for your help.
Regards,
Jean-Pierre
P.S. I would preffer a releas of the OS without any pre-install applicaitons such as Twitter, Facebook, LinkedIn,
and above all, Whastapp. Thank you.

Hi and Welcome to the Community!
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Torch 9800 key lights on front of device stay on all the time, even in standby

Hello Everyone,
I have a Blackberry Torch 9800 and it was not giving any screen output.
I completed a security wipe of all the info on the device and fixed the issue.
I can use the phone now.
Upon putting the phone in standby the screen shuts off as its supposed to, but the key lights on the front of the device stay on. This drains the battery.
I have searched all over the internet to figure out how to solve this issue and no dice.
The technical info is below:
Blackberry 9800
smartphone 3G WiFi
6.0 Bundle 695(v6.0.0.246, platform 6.4.0.105)
3G Brands 1,2,5,6
Kernel v3.8 6 5
Branding Version 1.0.75.622Q
Micro Edition Config CLDC-1.1
Micro edition profile Midp-2.1
Micro edition JTWI Version MIDP-2.1
Media version: 1.1
Pim version : 1.0
File version 1.0
Bluetooth version: 1.1
Location Version 1 0 1
Micro Edition Security and trust Services version 1.0
-Any input on resolving this issue would be greatly appreciated-
-Have a great day
Stevo

Hello Stevo808,
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the key lights on your BlackBerry 9800 Torch smartphone.
Please backup and perform a reload of your BlackBerry Device Software. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:
http://bbry.lv/NWPC6y
In the case that this process fails to resolve the issue, please contact your point of sale for options.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

BB 8220 Pearl Flip drops WiFi calls when synch music with Windows Media Player

I noticed the 8220 crashes or drops calls if I synchronize a playlist of songs with Windows Media Player. Strangely, if I simply shuffle the songs with no playlist, then I encounter less problems. Is this because I don't have enough room on the media card after synchronization? (I set a playlist and sychronize it as there are certain songs I do not wish to place on my phone.)
I'm using: Windows XP, Windows Media Player version 11, Blackberry Desktop Manager version 5.0.1.

I'll try to answer to some of your questions.
The Media Card is according to the OS verison on the BlackBerry. The model doesn't really matter.
Look at Options > About, third line down beginning with a "v.4.xxx".
Maximum capacities:
BlackBerry Device Software Media Card Size Limit
BlackBerry Device Software 4.2.0 -- Up to 2 GB
BlackBerry Device Software 4.2.1 -- Up to 4 GB
BlackBerry Device Software 4.2.2 -- Up to 4 GB
BlackBerry Device Software 4.3.0 -- Up to 8 GB
BlackBerry Device Software 4.5.0 -- Up to 8 GB
BlackBerry Device Software 4.5.0.81 and above -- Up to 16 GB
BlackBerry Device Software 4.6.0 -- Up to 32 GB
if your issue solved set "Solution" mark at the relevant post

Syncing issues with my Blackberry Torch 9800

I have been trying to sync my Blackberry Torch 9800 since August 2011. I have updated the latest software and followed every instruction given to me. Nothing seems to wortk. My Mac (running OS10 Leopard) recognizes the Torch but won't sync. It gives me an error message and asks me to resync. I'm close to throwing the Blackberry out the window and purchasing an iPhone. I'm at wit's end. Any suggestions?

I had sync issue on Enterprise email and my gmail account today from 6am to 8pm. Single point of failure sucks. I would go Iphone but my company uses Blackberry.

My blackberry torch 9800 wont send pictures

I have a Blackberry Torch 9800,
I have no problem receiving pictures via text, bbm etc.
But when I try to send them from my phone there is no option to do that,
I hover over the image I want to send in the media file, only the options
'switch application' 'cut' 'copy' 'select' 'view' 'rename' 'properties' 'delete' 'view as slideshow' 'set as wallpaper' 'assign to contact' hide headings' 'view list' 'call voice mail' 'search' 'media home' 'switch language input' 'options' 'help' and 'close' are listed,
I have seen other tutorials in which blackberry torch's send images and there should be a send option, but it does not list any 'send' option on my phone.
Also on blackberry messenger, I am able to click attach file, find the file I want, but when I click on the image, it opens it up instead of sending it.
is there any reason behind this?
many thanks

I posted a thread on the exact same problem.
My torch used to be able to send pictures either through email or text but now it simply hasn't got the option anymore.
It will ONLY send an image if you are composing a message [email or text] and open the camera and shoot a picture right then.
THEN you get a photo in your message but anything pre-existing in your image folders will never be able to be selected and attached, there IS NO option whatsoever for this feature even though it USED TO do this.
Its as if some bug crept in and deleted the ability overnight.
And a hard reboot does nothing to solve the problem
I have searched high and low for settings and presets that might affect it and there is none from what I have found.
It was suggested to update my software on my torch but it could be several days before I have time for that.
Besides, the current version of my mobile's OS had the ability to send pictures, it WAS there, it just isn't now.
Sorry don't mean to hijack your thread, but its the exact same problem I reported a few days ago, I've been struggling with it for months now
this is not an isolated incident!

Blu-ray DVD no longer recognized by HP MediaSmart or Windows Media Player

I have the HP Pavilion Elite HPE 250-f desktop computer. This computer includes a CD/DVD/Blu-ray drive. I bought this computer in 2010, and all these years I have successfully played CDs and DVDs on the computer. Until now, I have not attempted to play a Blu-ray DVD.
A few days ago, I rented the "Divergent" Blu-ray DVD from my public library. The "Divergent" regular DVD was included in the package.
I put the Blu-ray into the CD/DVD/Blu-ray drive. The HP MediaSmart software recognized the Blu-ray, but the software got into an endless "update" loop and did not play the Blu-ray. Microsoft's Windows Media Player also recognized the Blu-ray, but did not play the Blu-ray.
One solution I heard about was to plug an HDMI patch cord into the back of my computer box, with the other end of the HDMI patch cord not plugged into anything. Supposedly, the HP MediaSmart software would play a Blu-ray if the software sensed an HDMI cord. Unfortunately, that did not work.
I then downloaded the Media Player Codec Pack, http://download.cnet.com/Media-Player-Codec-Pack/3000-13632_4-10749065.html Supposedly, this Codec Pack would allow the Windows Media Player to play the Blu-ray. The Codec Pack included the Classic Media Player.
I tried to play the Blu-ray on the current Windows Media Player and the Classic version, with the new codecs installed. But nothing worked. I then used System Restore to get rid of the Media Player Codec Pack. I found out that, in addition to the codecs, I was supposed to use the Slysoft AnyDVD HD software. However, I did not make any more attempts to use the codecs, and I did not download the Slysoft software.
Now, here's where things get weird. Now, the HP MediaSmart software and the current Windows Media Player do not even *recognize* the Blu-ray DVD. They play the regular "Divergent" DVD very well. But they do not even *see* the Blu-ray DVD.
I uninstalled the BDDVDRW CH20L driver, version 6.1.7600.16385 (win7_rtm.090713-1255). I restarted the computer, and a new driver was installed. The new driver's version is 6.1.7601.17514. But the Blu-ray DVD is *still* not being recognized.
Now, I'm hearing that a Blu-ray lens cleaner may be required.
So, what's going on here? Did the codecs in the Codec Pack damage the Blu-ray lens? Please advise.
Thank you for any help you can give me.

Hi, BH. Thanks for your response.
sp60287.exe seems to be for Windows 8. I have Windows 7.
But even if I got a PowerDVD version for Windows 7, I still have the issue of the Blu-ray disc not even being detected. The Blu-ray disc is in the drive, but the software (HP MediaSmart, Windows Media Player) says that there is no disc in the drive. This "no detection" issue began after I installed the codecs in the Codec Pack and tried to make Windows Media Player work with the codecs. Is there an issue with the Blu-ray lens? Or is there an issue with the Blu-ray disc itself?
I notice that the regular "Divergent" DVD has no fingerprints on it, even after I touch it. But the Blu-ray DVD has lots of fingerprints. Does the Blu-ray have some kind of weird surface? Is there some problem with the Blu-ray's surface that is causing the Blu-ray to not even be detected?
Thanks.

IPOD not recognized by Windows Media Player

MY IPOD is no longer recognized by Window Media Player--neither version 10 or 11. It once was recognized then I added my digital camera to my compute and all the sudden it thinks my camera is my IPOD. I disabled the camera, now the computer just doesn't recognize that an IPOD is attached. My IPOD works fine with I TUNES. Please advise as to how I can fix this.

You say computer doesn't recognize that iPod is attached then that iTunes works with iPod. ????
If iTunes works with iPOd then computer is seeing that iPod is attached.
As for Windows Media Player I didn't know iPOd ever worked with it.

Bug & Conflict w/ Palm Destop 6 & Windows Media Player

I am a long time Palm user but my T2 was not getting much use considering I was already carrying Two cell phones. But I was excited to get an upgrade to a Centro for one of my phones. Now I am dealing with the differences between PalmDesktop4 (PD4) and PD6 on Windows XP SP3.
I found what appears to be a critical bug in the installation of PD6 in that it has some very undesirable interactions with Windows Media Player (WMP) 10 & 11. Let me preface by saying that I am not using WMP or PocketTunes for any syncing or transferring any media to my Centro. My Centro is only used for calendar, contacts, calculators, and Docs2Go.
I have installed PD6 and the PD6 user data to a removable drive for personal privacy on a work computer. The error is that when ever the drive is not mounted and wmplayer.exe is started, Windows searches for the Palm Access Installation package on my removable drive and attempts to start a installation of PD6. Of course it does not find the .msi and the only thing that happens is my computer locks up till I close WMP and then the ACCESS installer goes away. If the removable drive is mounted with the PD6 application directory and the PD6 user data, WMP loads quickly and appears to work fine.
Why is WMP trying to connect to applications or support files in the PD6 application directory?
I can only assume that the new PD6 media tab now is hooked into some windows media services. PD6 must be registered as a client/helper app to windows media and WMP is trying to load or locate the registered resources.
The big problem with this is that my user data path gets over written with PD6 installation defaults in the Windows Registry and I have to manually reset all the PalmDesktop registry data to point PD6 at my really user path on the V: drive.
This should not be installed this way. The association between the two applications appears to be an error in the ACCESS installation package for PD6.
I used Palm.com “Chat” support four or five time for some very basic support in getting my new Centro setup. The Palm.com “Chat” support was great. For this issue they were absolutely useless. One support person affirmed that I should be able to use the removable drive, the next just had me do reinstalls for PD6 (that I had already done) and then told me I would have to use the defaults for C:\Program Files and D:\Documents and Settings\username... They recommended that I use the Palm.com phone support number.
I did this and it had to be one of the worse support calls I have made in a while (case number 1-51474282949). Why is it impossible to get any computer software or hardware company to support the desktop software they putout? I got the same tech support baby talk about “reinstalling the application”, “use the default installation path”, “its not our application” and “you will have to contact Microsoft for support on your operating system”. Ahhhhh!
I was not even able to speak with a “Level 2” tech support person. I demanded that I be connected to a technical person a not just fed the same FAQ crap that I could find on the website. The “Level 2” person would not take my call but just passed the message to the “Level 1” Person that I would have to contact Microsoft.
So I am posting this message here to the Palm fourm in hope that the software engineering team will see this and be able to either patch their software or give me the .reg key to break the association between WMP and PD6. Below I have posted a long list of my Chat support that explains the issues in further technical details, and also details the lack of detailed skilled support available at Palm.com.
Help? Direction?
I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
"DesktopPath"="V:\\PalmDesktop6App\\"
"HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
"Path"="V:\\jcollyer-files\\PalmDataV6_001"
"UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
"PIMVersion"="6.1.0"
"DesktopExe"="Palm.exe"
@=""
"Desktop Language"="ENG"
"INSTALLDIR"="V:\\PalmDesktop6App\\"
"VM_Username"="John Collyer"
When the key gets messed up it defaults to the standard palm desktop path:
"C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer.
Dan(Sun Oct 19 2008 16:04:52 GMT-0400 (Eastern Daylight Time))>
1. Click on Start.
2. Click on Run.
3. Type "regedit" and click Ok.
4. Then Registry Editor window will open.
5. Double click on HKEY_CURRENT_USER.
6. Then click on +sign beside Software.
7. Now delete all the folders which start with Palm.
8. Also delete the folder called US robotics.
9. Now Double click on HKEY_LOCAL_MACHINE.
10. Then click on +sign beside Software.
11. Now delete all the folders which start with Palm.
LiveAssist Transcript
[Print] Print [Copy] Copy [Email] Email [Close] Close
chat id: 7f2a7664-50e8-40fb-8933-f82278d33b6d
Problem: Palm Deskto & Windows Media Player?
John_Collyer > I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
"DesktopPath"="V:\\PalmDesktop6App\\"
"HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
"Path"="V:\\jcollyer-files\\PalmDataV6_001"
"UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
"PIMVersion"="6.1.0"
"DesktopExe"="Palm.exe"
@=""
"Desktop Language"="ENG"
"INSTALLDIR"="V:\\PalmDesktop6App\\"
"VM_Username"="John Collyer"
Dan > Hello John_Collyer, Thank you for contacting Palm Technical Support. My name is Dan. How may I help you?
John_Collyer > When the key gets messed up it defaults to the standard palm desktop path:
"C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer. I am using window media player 11.
What the heck is going on? How can I stop Windows Media Player from triggering the palm desktop application? Better yet why does it even try?
It does this when I simply open windows media player, even without a file. Just opening the Windows Media player application by it’s self causes this behavior.
Dan > Please let me go through the information you have provided.
John_Collyer > Ok standing by...
Dan > I understand that you have issue with the Palm Desktop and windows Media player getting messed up .
Dan > Sure I will guide with the issue .
Dan > May I know since when you are facing the issue ?
Dan > Please let me know the Operating System you are using. Is it Windows 95/98/ME/NT/2000/XP/Vista or MAC?
John_Collyer > I had this problem from the first install about two weeks. I use PalmDesktop 4 with my T2 for years on a removable drive never had an issue. PD6 only allows me to set the user path during installation. So I have been having issues with the reg keys getting messed up for a while. I though just creating a .reg file to fix the problems was going to be simple till I found windows media player was trying to autostart palm software???
John_Collyer > Windows XP SP3
John_Collyer > I am a new owner of the Palm Centro not using the T2 with PD6
Dan > Thank you for information .
Dan > I got the issue .
Dan > There are more than one version of the Palm software in the computer .
John_Collyer > No only PD6 now
Dan > That's reason the Drivers in the Registry are messing up and causing the issue .
Dan > Okay .
Dan > Do you have any data in the Palm Desktop ?
John_Collyer > Yes, when the V: drive is mounted everything works great, perfect. Windows Media player even load without a hitch. I would even deal with the .reg fix work around I made to over write the registry. I still don't understand why the application tries to load when it is installed on the V: drive if the v: drive is not present. It has to be the install/uninstall .msi file that runs the Add/Remove programs feature in widows control panel. Why does any of this change the user path?
Dan > I will explain you .
Dan > The reason for change of the path is with the corrupted applications and computer settings .
John_Collyer > Sorry, Why would the .msi file run if Windows Media is started?
Dan > .MSI file is the supporting file for Windows Media player .
Dan > That's reason for executing of .msi file during the windows media player .
Dan > To fix the issue we must perform clean uninstall and reinstall so that you will not have any further issue .
Dan > Let me know if you are comfortable with the clean uninstall and reinstall if the Palm software .
John_Collyer > I've uninstalled PD6 and reinstalled it like 12 times. If the V: drive is missing it really messes up the PD6 software. To keep me from doing this by launching PD6 from the C: drive I installed it to V:. No .exe no launchy. It works fine. What is hooking into windows media player. A .msi is a Microsoft install package, not a media file. We can do a clean install but why would running windows media player start the palm install/uninstall .msi file? I have not heard why?
John_Collyer > All my installs have worked fine. Unless there is a deeper cleaning process you can help me with other than running the remove program, is it worth trying AGAIN?
Dan > Did you perform clean uninstall and reinstall >
John_Collyer > Clean = remove program, reinstall, and sync to a new user folder? Then Yes. Other options?
Dan > No we need top perform few other steps .
John_Collyer > Ok shall I "Remove Program"?
Dan > No please wait .
Dan > First please let me know if you have any data in the Palm Desktop in the computer .
John_Collyer > Yes, but it is also going to be kept in the phone correct? It will survive if we create a new user folder right?
Dan > Yes .
Dan > Please let me know the user name given during the Sync .
John_Collyer > Well then I think it is safe, I have recently hotsynced so the data should be a match?
John_Collyer > John Collyer
Dan > Cool .
Dan > Thank you for information .
Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
John_Collyer > No user folder there.... It's on the V: drive V:\jcollyer-files\PalmDataV6_001\CollyeJ Yes?
Dan > Please wait .
Dan > Please right click on the Palm Desktop and then click on Properties .
John_Collyer > the .exe in V:\PalmDesktop6App or the shortcut in start menu?
John_Collyer > start menu= V:\PalmDesktop6App\Palm.exe
Dan > You will have the Palm Desktop icon on the computer desktop .
Dan > Okay .
Dan > Thank you for information .
Dan > Please take the back of the Palm Desktop data in the computer .
John_Collyer > Destop target = V:\PalmDesktop6App\Palm.exe tpp
John_Collyer > ??? Please take the back of the Palm Desktop data in the computer
Dan > I mean to tell you that we must save all data of the Palm Desktop in different location .
Dan > I will assist you .
Dan > In the computer open V:drive-->locate Palm folder .
Dan > Open Palm folder and check if you have folder called CoolyJ .
John_Collyer > V:\jcollyer-files\PalmDataV6_001\CollyeJ
John_Collyer > No CoolyJ
Dan > Okay .
Dan > In the computer open Vrive-->Collerfiles-->Copy Palm folder and paste on the computer desktop .
John_Collyer > done
Dan > Okay .
Dan > Do not delete the Pal folder that was copied to computer desktop .
John_Collyer > ok
Dan > First go to Start-->Control Panel-->Add/Remove Programs. There Palm or PalmOne or Palm Desktop will be listed. Click Remove against it.
Let me know once you are done with unistallation process.
John_Collyer > starting
John_Collyer > done, next
Dan > Now in the computer open V:drive-->Collerfiles-->Rename Palm folder to Palmold .
John_Collyer > already there
Dan > Okay .
Dan > Now we need to perform Registry Clean up .
Dan > Please perform the steps provided .
Dan > 1. Click on Start.
2. Click on Run.
3. Type "regedit" and click Ok.
4. Then Registry Editor window will open.
5. Double click on HKEY_CURRENT_USER.
6. Then click on +sign beside Software.
7. Now delete all the folders which start with Palm.
8. Also delete the folder called US robotics.
9. Now Double click on HKEY_LOCAL_MACHINE.
10. Then click on +sign beside Software.
11. Now delete all the folders which start with Palm.
John_Collyer > still working
Dan > Please take your time .
Dan > I will be with you .
John_Collyer > done
Dan > Cool .
Dan > You are pretty fast .
Dan > Now clean uninstall of the Palm software is done .
John_Collyer > I was already deep in the registry look at this all thats how I found the "Path"
John_Collyer > Now we reinstall? Can I still use the V: drive for application files and user data?
Dan > Yes .
Dan > You can use V:drive .
Dan > After you install the Palm software perform Sync and make sure that Sync is success .
Dan > And you will not have sny issue with the Windows media player messing up .
John_Collyer > Ok I will start the PD6 install now
Dan > Please go a head .
Dan > Thank you for all the cooperation and patience in the chat session .,
John_Collyer > working almost done
Dan > Awesome .
Dan > But after installation is complete we need to restart the computer .
Dan > We must restart the computer for necessary changes to take place .
John_Collyer > how do I get back to you in support?
Dan > I assure that you will not have any further issue ,
Dan > However if you do have any further issue .
Dan > Please login with the same user name and email address .
John_Collyer > Palm Support can find me after that?
Dan > Yes .
Dan > I will have Our chat session in Our Data Base .
John_Collyer > Ok then it is time for a restart?
Dan > So that once you re contact us we will check with the required information and pull the chat session already we have done with .
Dan > And proceed with the further steps .
Dan > Please go ahead .
John_Collyer > Till then, good bye...
Dan > Please let me know if I can be of any further help .
Dan > Analyst has closed chat and left the room
Did all this above. Still have Windows Media Player trying to launch the ACCESS .msi installer which creates these processes:
IDriver.exe (x5)
IdriverT.exe (x1)
MSIexec.exe (x3)
I have let windows media player and windows installer run a bit longer and I get a second window titled "windows installer" with the text:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter and alternate path to a folder containing the installation package 'Palm Desktop by ACCESS.msi' in the box below.
[C:\DOCUME~1\jcollyer\LOCALS~1\Temp\_is4\]
this is the default text.
I browsed my way to C:\WINDOWS\Installer and found a new .msi for PD6 called C:\WINDOWS\Installer\45599.msi and renamed it to C:\WINDOWS\Installer\45599_PalmNeedsBetterSoftware_msi
Still have the same issues from above. I thought if the .msi failed to be found then the error might just get passed over. So I do not know where IDriver.exe or other MS Installer applications is getting the values for 'Palm Desktop by ACCESS.msi'?
Again it is very odd that the ACCESS installer it trying to run when windows media player is launched (even with out any media, app only). Please do not tell me to do another "Clean Install" that is just BABY-TALK tech support at this point!!! I need to know why the PalmDesktop ACCESS installer is hooking into Windows Media Player. There is no doubt something odd is going on. As long as the V: drive where my Palm Desktop applications and user data is stored there is no problem. As soon as the V: drive is off line I have all these issues.
I noticed that PalmDesktop now has advanced media tools to "Make Video" in the media tab of Palm Desktop. This is where you can export a .mpg slide show of all you photos from your palm photos.
I would bet you a free year of Verizon's wireless data plan that the new Palm Desktop is registered as some type of client application to windows media service. When windows media player loads it tries to register all the clients and the Palm media client application is not available so some how MS Windows tries to start the PalmDesktop installer to fix the client media application.
Please note that I am not using Pocket Tunes at all, not trying to sync pTunes with Windows media or Rhapsody or any other media junk. Right now I want my palm to just be a extra smart contact and calendar manager, that’s all.
PALM NEEDS TO PATCH THIS. Palm Desktop should call Windows Media when it needs it, not have Palm Desktop registered as a client application to Windows Media by default!
PLEASE TELL ME THERE IS A SIMPLE FAQ FIX FOR ALL NONSENSE???
Post relates to: Centro (Verizon)

Thank you so much for replying.
Yes I have removed and reinstalled WMP.
I had good results with the PD6 application installed on the default path onto the C: drive with the one exception that if the application was launched by accident and the user data path was not available, the PD6 application would blow away my custom user path registry settings. Now that I know what they are I have made a .reg file to repair my registry to my desired user data paths.
Installing the application on the removable drive appeared to help prevent me from launching the application by accident and overwriting my registry with default user paths.
So which is the less of the two evils?
If the application directory is not available, windows media player still tries to launch the .msi for installing PD6.
If I install the application to the C: drive but the user data to the removable drive, launching the PD6 application without the user data drive will still corrupt my registry settings for a user data path.
Both these issues seem like a logical (if not easy) fix that should be done in the PD6 application and installation package. I mean really, cannot anyone tell me why windows media player is checking the PD6 application directory? Why in PD4 did we have an option control for setting the user data path from the PD4 application? Why is this option not in the PD6 application, just the installer?
I am given a choice during installation to move the user data to another non default location. Why else would this be provided if not to accommodate my kind of request to store the user data into an alternate location other than “My Document”. Certainly Palm is not trying to force the users on how to protect and store their personal data?
Post relates to: Centro (Verizon)

IPOD NANO compatible with Windows Media Player????

Hey guys,
I realize this may be a really dumb posting but I'm looking at purchasing a iPod Nano but my concerns are about how you load your music onto the ipod. I currently have all my music in my Windows Media Player but the ipod webiste says that I have to use the iTunes program. Any information or clarification would be greatly appreciated as I debate such a large purchase! Thanks!
Windows XP

Ok, I am definitely very technologically challenged, and I got a nano for christmas, and I have no idea how to get my music files from windows media player to itunes. I use limewire, which then puts all files in Media player, but my roomie accidentally deleted all my music from limewire, so now all that is in my itunes is all the music he downloaded from limewire after he deleted the library. Please help!!! I really wanna use my nano!!
Thanks

Windows Media Player on Windows Server 2012 R2 Datacenter Edition

I have a server with Windows Server 2012 R2 Datacenter edition installed. This server is being used as a terminal server and I needed to have Windows Media Player installed in order to use a certain feature of a program running on the terminal server. After
researching online I found that all I should need to do is install the Desktop Experience feature and Windows Media Player was included in that. After installing the Desktop Experience feature and restarting the server, I was not able to find Windows
Media Player anywhere. I tried the same process on another server running Windows Server 2012 R2 Datacenter with the same results.
I was curious as to if this was a Datacenter thing where it was specifically not included with Datacenter edition. I was not able to find any documentation stating that WMP was not included in Datacenter, and everything that I found stated that the feature
sets for Standard and Datacenter were the same, it was just the licensing for them was different.
Curious to see if it would get installed with Desktop Experience on Standard, I spun up a Windows Server 2012 R2 Standard VM and installed Desktop Experience and sure enough WMP was installed as well. I then upgraded the Standard VM to Datacenter with a
Datacenter product key and after a restart WMP was still present.
I have also tried this exact same process with Windows Server 2012 (non R2) Datacenter edition and WMP was installed as expected, so it appears that this is only a problem with R2.
My question is, I this "works as designed" and I was just not able to find the documentation to support it or is this a bug?
Update: After doing some more playing around I noticed that if I did a clean install of Windows Server 2012 R2 Datacenter and then installed the Desktop Experience feature and WMP does get installed. Then I remembered that on the servers that I was trying to
install WMP on and it wasn't working were upgraded from 2012 to 2012 R2. So I created a brand new VM and installed Server 2012 Datacenter (non R2), then upgraded to Server 2012 R2 Datacenter and installed Desktop Experience and sure enough, WMP did not
install. So now I really think it is a bug and it is related to the 2012 to 2012 R2 upgrade process.

Hi Caleb CSG,
Thanks for your feedback.
I'll feedback a report to Microsoft, and I also recommend you can post this bug in Microsoft connect.
https://connect.microsoft.com/WindowsServer/feedback/CreateFeedbackForm.aspx?FeedbackFormConfigurationID=5352&FeedbackType=1
Best Regards,
Anna
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Windows Media Player does not work on Equium A100-027

I have an Equium Notebook A100-027 which I bought in February of this year. I have just tried to play my Windows Media Player, but nothing happens when I click on it! It was working fine yesterday, but today it is not working anymore!
Can anyone help me please?

Hi,
it would be useful to know which system you have (vista or xp) and if you recently installed some software or windows updates.
This will perhaps help you and us users to give you better help on your problem.
Would appreciate some feedback from you. :)
Greets

I can sync media files from Windows Media Player to my ipod, but the information will not show up on my ipod. Why?

I HATE using iTunes (it's a pain in the bleeping arse) so, despite what someone from Apple told me, I tried to sync a song from Windows Media Player onto my ipod. The sync appears to be successful, and yet when I ejected my ipod to check to see if the song was on there, it was not. Why? And how do I get it on there? I want to avoid using iTunes at all costs.

Try MediaMonkey or Winamp. Unlike Windows Media Player which will just blindly throw the files onto the iPod's hard drive these two at least (there may be others) know that they have to update the device's database if you are going to be able to access the content that has been added.
tt2

My CD track titles no longer show up on Windows Media Player; just Track 1, Track 2, etc. Is there a setting to correct this?

No matter which CD I play on my computer (using Windows Media Player), the title shows "Unknown Album", and each track is listed a s Track 1, 2, etc. instead of showing the song title. When I click on "Find album info", a message pops up saying "You must change your privacy settings in Tools, Options, to update information about the audio media you have selected". I don't see anything in the Privacy tab that has to do with audio media. All of this began when I changed to Firefox. I'm using Version 3.6.12

The Tools|Options it is talking about are those listed in WMP not FF.

WINDOWS MEDIA PLAYER - BLACKBERRY TORCH 9800 ?

Similar Messages

Maybe you are looking for