Windows Media Player cannot play the file after ame encode with out audio?

strange behavior using media encoder today
ive selected no audio when encoding an h264 for the android...every time (5x) I tried to encode I got "Windows Media Player cannot play the file" when I selected audio the error went away..
the other issue I had was the work area only , my encodes were including the whole sequence an not the "work area only" when selected?
buggy day ..love to edit ..
mike d Oakland ca.
cs6 premiere

The export without audio is an .m4v file, which many plays have trouble with.  For now, use the audio, which creates a playable .mp4 file.

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    Thanks a lot you were very helpfull for me thanks againn .
    Ah sorry for my impolite . HUPPY NEW YEAR MY FRIEND FROM GREECE

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    File name:    c:\program files (x86)\nero\nero 7\nero vision\nvdv.dll
    CLSID:        {5F999665-C66E-46B7-9446-7864278C06C8}
    Merit:        00400000 = MERIT_UNLIKELY
    Description:  MPC - MP4 Splitter
    File name:    c:\program files (x86)\k-lite codec pack\filters\mp4splitter.ax
    CLSID:        {61F47056-E400-43D3-AF1E-AB7DFFD4C4AD}
    Merit:        00600000 = MERIT_NORMAL
    Description:  File Source (Monkey Audio)
    File name:    c:\program files (x86)\k-lite codec pack\filters\monkeysource.ax
    CLSID:        {66EA14E6-E2B3-433D-923E-EE401CADBBD9}
    Merit:        00400000 = MERIT_UNLIKELY
    Description:  Nero PresentationGraphics Decoder
    File name:    c:\program files (x86)\common files\ahead\dsfilter\nebdgraphic.ax
    CLSID:        {68936D7B-59D8-4724-9493-17A225E03F91}
    Merit:        00600000 = MERIT_NORMAL
    Description:  madFlac Decoder
    File name:    c:\program files (x86)\k-lite codec pack\filters\madflac.ax
    CLSID:        {6B257121-CBB6-46B3-ABFA-B14DFA98C4A6}
    Merit:        00600000 = MERIT_NORMAL
    Description:  Nero InteractiveGraphics Decoder
    File name:    c:\program files (x86)\common files\ahead\dsfilter\nebdgraphic.ax
    CLSID:        {6F23E3FF-4234-4F1B-BC16-50D8A45235CA}
    Merit:        00600000 = MERIT_NORMAL
    Description:  Nero Vcd Navigator
    File name:    c:\program files (x86)\common files\ahead\dsfilter\nevcd.ax
    CLSID:        {7855449D-FC96-44D7-BA7C-3C3D86330EC4}
    Merit:        00600000 = MERIT_NORMAL
    Description:  DirectVobSub (auto-loading version)
    File name:    c:\program files (x86)\k-lite codec pack\filters\vsfilter.dll
    CLSID:        {9852A670-F845-491B-9BE6-EBD841B8A613}
    Merit:        00800002 = MERIT_PREFERRED + 2
    Description:  MONOGRAM AMR Encoder
    File name:    c:\program files (x86)\k-lite codec pack\filters\mmamr.ax
    CLSID:        {99735894-CAF4-488B-8275-B8CB1998216E}
    Merit:        00600000 = MERIT_NORMAL
    Description:  Nero Splitter
    File name:    c:\program files (x86)\common files\ahead\dsfilter\nesplitter.ax
    CLSID:        {A336CD3B-599C-4F70-A34D-E88EDE4B64C3}
    Merit:        00600000 = MERIT_NORMAL
    Description:  MONOGRAM AMR Mux
    File name:    c:\program files (x86)\k-lite codec pack\filters\mmamr.ax
    CLSID:        {AAA4AACD-FD95-4240-9C45-9EB98E5DAC52}
    Merit:        00600000 = MERIT_NORMAL
    Description:  Nero File Source / Splitter
    File name:    c:\program files (x86)\common files\ahead\dsfilter\nefsource.ax
    CLSID:        {ABA51A41-B929-4419-8660-D33BBFA7C5AD}
    Merit:        00600000 = MERIT_NORMAL
    Description:  DC-Bass Source
    File name:    c:\program files (x86)\k-lite codec pack\filters\dcbasssource.ax
    CLSID:        {ABE7B1D9-4B3E-4ACD-A0D1-92611D3A4492}
    Merit:        00400000 = MERIT_UNLIKELY
    Description:  VP7 Decompressor
    File name:    c:\program files (x86)\k-lite codec pack\filters\vp7dec.ax
    CLSID:        {C204438D-6E1A-4309-B09C-0C0F749863AF}
    Merit:        00800000 = MERIT_PREFERRED
    Description:  MONOGRAM Musepack Splitter
    File name:    c:\program files (x86)\k-lite codec pack\filters\mmmpcdmx.ax
    CLSID:        {C3E2E983-0198-4F73-9E5C-8365BB4C4131}
    Merit:        00600000 = MERIT_NORMAL
    Description:  madFlac Source
    File name:    c:\program files (x86)\k-lite codec pack\filters\madflac.ax
    CLSID:        {C52908F0-1C06-4C0D-A4CD-3D10EA51C757}
    Merit:        00600000 = MERIT_NORMAL
    Description:  MPC - FLV Source (Gabest)
    File name:    c:\program files (x86)\k-lite codec pack\filters\flvsplitter.ax
    CLSID:        {C9ECE7B3-1D8E-41F5-9F24-B255DF16C087}
    Merit:        00600000 = MERIT_NORMAL
    Description:  Nero Thumbnail Decoder
    File name:    c:\program files (x86)\common files\ahead\dsfilter\nebdthumbnail.ax
    CLSID:        {CCFB194D-9CEA-4457-9B84-554B7D4853C6}
    Merit:        00600000 = MERIT_NORMAL
    Description:  MPC - MPEG4 Video Splitter
    File name:    c:\program files (x86)\k-lite codec pack\filters\mp4splitter.ax
    CLSID:        {D3D9D58B-45B5-48AB-B199-B8C40560AEC7}
    Merit:        00600000 = MERIT_NORMAL
    Description:  Nero QuickTime(tm) Audio Decoder
    File name:    c:\program files (x86)\common files\ahead\dsfilter\neqtdec.ax
    CLSID:        {D6D8A64E-F9F7-4685-9757-7338077234D8}
    Merit:        00400000 = MERIT_UNLIKELY
    Description:  WavPack Audio Splitter
    File name:    c:\program files (x86)\k-lite codec pack\filters\wavpackdssplitter.ax
    CLSID:        {D8CF6A42-3E09-4922-A452-21DFF10BEEBA}
    Merit:        00600000 = MERIT_NORMAL
    Description:  Nero File Source (Async.)
    File name:    c:\program files (x86)\common files\ahead\dsfilter\nefilesourceasync.ax
    CLSID:        {DA5E4EC4-61AB-458B-B836-B8744B6BD3A7}
    Merit:        00400000 = MERIT_UNLIKELY
    Description:  Nero Ogg Splitter
    File name:    c:\program files (x86)\common files\ahead\dsfilter\neoggsplitter.ax
    CLSID:        {DB4D8EF5-C2ED-4835-95A1-871C2327018A}
    Merit:        00400000 = MERIT_UNLIKELY
    Description:  MPC - Mpeg Splitter (Gabest)
    File name:    c:\program files (x86)\k-lite codec pack\filters\mpegsplitter.ax
    CLSID:        {DC257063-045F-4BE2-BD5B-E12279C464F0}
    Merit:        00400001 = MERIT_UNLIKELY + 1
    Description:  Nero Digital Parser
    File name:    c:\program files (x86)\common files\ahead\dsfilter\ndparser.ax
    CLSID:        {E206E4DE-A7EE-4A62-B3E9-4FBC8FE84C73}
    Merit:        00600000 = MERIT_NORMAL
    Description:  MPC - MPEG4 Video Source
    File name:    c:\program files (x86)\k-lite codec pack\filters\mp4splitter.ax
    CLSID:        {E2B98EEA-EE55-4E9B-A8C1-6E5288DF785A}
    Merit:        00600000 = MERIT_NORMAL
    Description:  AC3File
    File name:    c:\program files (x86)\k-lite codec pack\filters\ac3file.ax
    CLSID:        {F7380D4C-DE45-4F03-9209-15EBA8552463}
    Merit:        00600000 = MERIT_NORMAL
    (A total of 169 filters, 44 shown, 125 hidden)
    #####  ICM Class Manager (32-bit)  #####
    Description:  ffdshow video encoder
    File name:    c:\program files (x86)\k-lite codec pack\ffdshow\ffdshow.ax
    CLSID:        {4DB2B5D9-4556-4340-B189-AD20110D953F} (ffdshow video encoder)
    Merit:        00100000 = MERIT_SW_COMPRESSOR
    (A total of 3 filters, 1 shown, 2 hidden)
    #####  Default source filters (32-bit)  #####
    .264    {5CB78A55-01B8-431E-96DE-6227D2E0C312}  Nero ES Video Reader
    .3g2    {E206E4DE-A7EE-4A62-B3E9-4FBC8FE84C73}  Nero Digital Parser
    .3gp    {E206E4DE-A7EE-4A62-B3E9-4FBC8FE84C73}  Nero Digital Parser
    .aac    {ABE7B1D9-4B3E-4ACD-A0D1-92611D3A4492}  DC-Bass Source
    .ac3    {F7380D4C-DE45-4F03-9209-15EBA8552463}  AC3File
    .alac   {ABE7B1D9-4B3E-4ACD-A0D1-92611D3A4492}  DC-Bass Source
    .ape    {66EA14E6-E2B3-433D-923E-EE401CADBBD9}  File Source (Monkey Audio)
    .apl    {66EA14E6-E2B3-433D-923E-EE401CADBBD9}  File Source (Monkey Audio)
    .bmp    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
    .bsf    {5CB78A55-01B8-431E-96DE-6227D2E0C312}  Nero ES Video Reader
    .dib    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
    .dts    {F7380D4C-DE45-4F03-9209-15EBA8552463}  AC3File
    .dv     {5F999665-C66E-46B7-9446-7864278C06C8}  DV Source Filter
    .dvr-ms {C9F5FE02-F851-4eb5-99EE-AD602AF1E619}  StreamBufferSource
    .dvr-ne {8BD32EBA-D7D7-4AB7-914E-C4E551113869}   Nero Stream Buffer Source
    .flac   {C52908F0-1C06-4C0D-A4CD-3D10EA51C757}  madFlac Source
    .flv    {C9ECE7B3-1D8E-41F5-9F24-B255DF16C087}  MPC - FLV Source (Gabest)
    .gif    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
    .h264   {5CB78A55-01B8-431E-96DE-6227D2E0C312}  Nero ES Video Reader
    .jfif   {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
    .jpe    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
    .jpeg   {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
    .jpg    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
    .m3u    {e436ebb5-524f-11ce-9f53-0020af0ba770}  File Source (Async.)
    .m4a    {E206E4DE-A7EE-4A62-B3E9-4FBC8FE84C73}  Nero Digital Parser
    .mka    {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}  Haali Media Splitter
    .mks    {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}  Haali Media Splitter
    .mkv    {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}  Haali Media Splitter
    .mp3    {E436EBB5-524F-11CE-9F53-0020AF0BA770}  File Source (Async.)
    .mp4    {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}  Haali Media Splitter
    .mpls   {1365BE7A-C86A-473C-9A41-C0A6E82C9FA3}  MPC - Mpeg Source (Gabest)
    .nd     {E206E4DE-A7EE-4A62-B3E9-4FBC8FE84C73}  Nero Digital Parser
    .nvavi  {51393094-F0E2-4E34-87A5-25EBC68629EB}  Multi File Reader
    .oga    {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}  Haali Media Splitter
    .ogg    {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}  Haali Media Splitter
    .ogm    {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}  Haali Media Splitter
    .ogv    {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}  Haali Media Splitter
    .spdif  {F7380D4C-DE45-4F03-9209-15EBA8552463}  AC3File
    .tga    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
    .tta    {ABE7B1D9-4B3E-4ACD-A0D1-92611D3A4492}  DC-Bass Source
    .wtv    {C9F5FE02-F851-4eb5-99EE-AD602AF1E619}  StreamBufferSource
    .wv     {E436EBB5-524F-11CE-9F53-0020AF0BA770}  File Source (Async.)
    .wvc    {E436EBB5-524F-11CE-9F53-0020AF0BA770}  File Source (Async.)

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