Windows media player causing system to freeze

My system ran fine for a year or so. Recently my system started freezing almost randomly, mostly when watching videos. I tried using different video players however nothin seemed to change. I tried eliminating all the usual suspects but nothing seemed
to stop the freezing. I finally removed windows media player and the freezing seems to have stopped. I'm not looking for a solution as I'm perfectly fine running without wmp. I just wanted to let the community know about this issue.

Hi,
Since you mentioned that different video players however nothing seemed to change, I suspect there also might be caused by the incompatibility of video card.
Try the install the latest video card applied to your computer for test.
Karen Hu
TechNet Community Support

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Bug & Conflict w/ Palm Destop 6 & Windows Media Player

I am a long time Palm user but my T2 was not getting much use considering I was already carrying Two cell phones. But I was excited to get an upgrade to a Centro for one of my phones. Now I am dealing with the differences between PalmDesktop4 (PD4) and PD6 on Windows XP SP3.
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I can only assume that the new PD6 media tab now is hooked into some windows media services. PD6 must be registered as a client/helper app to windows media and WMP is trying to load or locate the registered resources.
The big problem with this is that my user data path gets over written with PD6 installation defaults in the Windows Registry and I have to manually reset all the PalmDesktop registry data to point PD6 at my really user path on the V: drive.
This should not be installed this way. The association between the two applications appears to be an error in the ACCESS installation package for PD6.
I used Palm.com “Chat” support four or five time for some very basic support in getting my new Centro setup. The Palm.com “Chat” support was great. For this issue they were absolutely useless. One support person affirmed that I should be able to use the removable drive, the next just had me do reinstalls for PD6 (that I had already done) and then told me I would have to use the defaults for C:\Program Files and D:\Documents and Settings\username... They recommended that I use the Palm.com phone support number.
I did this and it had to be one of the worse support calls I have made in a while (case number 1-51474282949). Why is it impossible to get any computer software or hardware company to support the desktop software they putout? I got the same tech support baby talk about “reinstalling the application”, “use the default installation path”, “its not our application” and “you will have to contact Microsoft for support on your operating system”. Ahhhhh!
I was not even able to speak with a “Level 2” tech support person. I demanded that I be connected to a technical person a not just fed the same FAQ crap that I could find on the website. The “Level 2” person would not take my call but just passed the message to the “Level 1” Person that I would have to contact Microsoft.
So I am posting this message here to the Palm fourm in hope that the software engineering team will see this and be able to either patch their software or give me the .reg key to break the association between WMP and PD6. Below I have posted a long list of my Chat support that explains the issues in further technical details, and also details the lack of detailed skilled support available at Palm.com.
Help? Direction?
I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
"DesktopPath"="V:\\PalmDesktop6App\\"
"HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
"Path"="V:\\jcollyer-files\\PalmDataV6_001"
"UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
"PIMVersion"="6.1.0"
"DesktopExe"="Palm.exe"
@=""
"Desktop Language"="ENG"
"INSTALLDIR"="V:\\PalmDesktop6App\\"
"VM_Username"="John Collyer"
When the key gets messed up it defaults to the standard palm desktop path:
"C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer.
Dan(Sun Oct 19 2008 16:04:52 GMT-0400 (Eastern Daylight Time))>
1. Click on Start.
2. Click on Run.
3. Type "regedit" and click Ok.
4. Then Registry Editor window will open.
5. Double click on HKEY_CURRENT_USER.
6. Then click on +sign beside Software.
7. Now delete all the folders which start with Palm.
8. Also delete the folder called US robotics.
9. Now Double click on HKEY_LOCAL_MACHINE.
10. Then click on +sign beside Software.
11. Now delete all the folders which start with Palm.
LiveAssist Transcript
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chat id: 7f2a7664-50e8-40fb-8933-f82278d33b6d
Problem: Palm Deskto & Windows Media Player?
John_Collyer > I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
"DesktopPath"="V:\\PalmDesktop6App\\"
"HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
"Path"="V:\\jcollyer-files\\PalmDataV6_001"
"UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
"PIMVersion"="6.1.0"
"DesktopExe"="Palm.exe"
@=""
"Desktop Language"="ENG"
"INSTALLDIR"="V:\\PalmDesktop6App\\"
"VM_Username"="John Collyer"
Dan > Hello John_Collyer, Thank you for contacting Palm Technical Support. My name is Dan. How may I help you?
John_Collyer > When the key gets messed up it defaults to the standard palm desktop path:
"C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer. I am using window media player 11.
What the heck is going on? How can I stop Windows Media Player from triggering the palm desktop application? Better yet why does it even try?
It does this when I simply open windows media player, even without a file. Just opening the Windows Media player application by it’s self causes this behavior.
Dan > Please let me go through the information you have provided.
John_Collyer > Ok standing by...
Dan > I understand that you have issue with the Palm Desktop and windows Media player getting messed up .
Dan > Sure I will guide with the issue .
Dan > May I know since when you are facing the issue ?
Dan > Please let me know the Operating System you are using. Is it Windows 95/98/ME/NT/2000/XP/Vista or MAC?
John_Collyer > I had this problem from the first install about two weeks. I use PalmDesktop 4 with my T2 for years on a removable drive never had an issue. PD6 only allows me to set the user path during installation. So I have been having issues with the reg keys getting messed up for a while. I though just creating a .reg file to fix the problems was going to be simple till I found windows media player was trying to autostart palm software???
John_Collyer > Windows XP SP3
John_Collyer > I am a new owner of the Palm Centro not using the T2 with PD6
Dan > Thank you for information .
Dan > I got the issue .
Dan > There are more than one version of the Palm software in the computer .
John_Collyer > No only PD6 now
Dan > That's reason the Drivers in the Registry are messing up and causing the issue .
Dan > Okay .
Dan > Do you have any data in the Palm Desktop ?
John_Collyer > Yes, when the V: drive is mounted everything works great, perfect. Windows Media player even load without a hitch. I would even deal with the .reg fix work around I made to over write the registry. I still don't understand why the application tries to load when it is installed on the V: drive if the v: drive is not present. It has to be the install/uninstall .msi file that runs the Add/Remove programs feature in widows control panel. Why does any of this change the user path?
Dan > I will explain you .
Dan > The reason for change of the path is with the corrupted applications and computer settings .
John_Collyer > Sorry, Why would the .msi file run if Windows Media is started?
Dan > .MSI file is the supporting file for Windows Media player .
Dan > That's reason for executing of .msi file during the windows media player .
Dan > To fix the issue we must perform clean uninstall and reinstall so that you will not have any further issue .
Dan > Let me know if you are comfortable with the clean uninstall and reinstall if the Palm software .
John_Collyer > I've uninstalled PD6 and reinstalled it like 12 times. If the V: drive is missing it really messes up the PD6 software. To keep me from doing this by launching PD6 from the C: drive I installed it to V:. No .exe no launchy. It works fine. What is hooking into windows media player. A .msi is a Microsoft install package, not a media file. We can do a clean install but why would running windows media player start the palm install/uninstall .msi file? I have not heard why?
John_Collyer > All my installs have worked fine. Unless there is a deeper cleaning process you can help me with other than running the remove program, is it worth trying AGAIN?
Dan > Did you perform clean uninstall and reinstall >
John_Collyer > Clean = remove program, reinstall, and sync to a new user folder? Then Yes. Other options?
Dan > No we need top perform few other steps .
John_Collyer > Ok shall I "Remove Program"?
Dan > No please wait .
Dan > First please let me know if you have any data in the Palm Desktop in the computer .
John_Collyer > Yes, but it is also going to be kept in the phone correct? It will survive if we create a new user folder right?
Dan > Yes .
Dan > Please let me know the user name given during the Sync .
John_Collyer > Well then I think it is safe, I have recently hotsynced so the data should be a match?
John_Collyer > John Collyer
Dan > Cool .
Dan > Thank you for information .
Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
John_Collyer > No user folder there.... It's on the V: drive V:\jcollyer-files\PalmDataV6_001\CollyeJ Yes?
Dan > Please wait .
Dan > Please right click on the Palm Desktop and then click on Properties .
John_Collyer > the .exe in V:\PalmDesktop6App or the shortcut in start menu?
John_Collyer > start menu= V:\PalmDesktop6App\Palm.exe
Dan > You will have the Palm Desktop icon on the computer desktop .
Dan > Okay .
Dan > Thank you for information .
Dan > Please take the back of the Palm Desktop data in the computer .
John_Collyer > Destop target = V:\PalmDesktop6App\Palm.exe tpp
John_Collyer > ??? Please take the back of the Palm Desktop data in the computer
Dan > I mean to tell you that we must save all data of the Palm Desktop in different location .
Dan > I will assist you .
Dan > In the computer open V:drive-->locate Palm folder .
Dan > Open Palm folder and check if you have folder called CoolyJ .
John_Collyer > V:\jcollyer-files\PalmDataV6_001\CollyeJ
John_Collyer > No CoolyJ
Dan > Okay .
Dan > In the computer open Vrive-->Collerfiles-->Copy Palm folder and paste on the computer desktop .
John_Collyer > done
Dan > Okay .
Dan > Do not delete the Pal folder that was copied to computer desktop .
John_Collyer > ok
Dan > First go to Start-->Control Panel-->Add/Remove Programs. There Palm or PalmOne or Palm Desktop will be listed. Click Remove against it.
Let me know once you are done with unistallation process.
John_Collyer > starting
John_Collyer > done, next
Dan > Now in the computer open V:drive-->Collerfiles-->Rename Palm folder to Palmold .
John_Collyer > already there
Dan > Okay .
Dan > Now we need to perform Registry Clean up .
Dan > Please perform the steps provided .
Dan > 1. Click on Start.
2. Click on Run.
3. Type "regedit" and click Ok.
4. Then Registry Editor window will open.
5. Double click on HKEY_CURRENT_USER.
6. Then click on +sign beside Software.
7. Now delete all the folders which start with Palm.
8. Also delete the folder called US robotics.
9. Now Double click on HKEY_LOCAL_MACHINE.
10. Then click on +sign beside Software.
11. Now delete all the folders which start with Palm.
John_Collyer > still working
Dan > Please take your time .
Dan > I will be with you .
John_Collyer > done
Dan > Cool .
Dan > You are pretty fast .
Dan > Now clean uninstall of the Palm software is done .
John_Collyer > I was already deep in the registry look at this all thats how I found the "Path"
John_Collyer > Now we reinstall? Can I still use the V: drive for application files and user data?
Dan > Yes .
Dan > You can use V:drive .
Dan > After you install the Palm software perform Sync and make sure that Sync is success .
Dan > And you will not have sny issue with the Windows media player messing up .
John_Collyer > Ok I will start the PD6 install now
Dan > Please go a head .
Dan > Thank you for all the cooperation and patience in the chat session .,
John_Collyer > working almost done
Dan > Awesome .
Dan > But after installation is complete we need to restart the computer .
Dan > We must restart the computer for necessary changes to take place .
John_Collyer > how do I get back to you in support?
Dan > I assure that you will not have any further issue ,
Dan > However if you do have any further issue .
Dan > Please login with the same user name and email address .
John_Collyer > Palm Support can find me after that?
Dan > Yes .
Dan > I will have Our chat session in Our Data Base .
John_Collyer > Ok then it is time for a restart?
Dan > So that once you re contact us we will check with the required information and pull the chat session already we have done with .
Dan > And proceed with the further steps .
Dan > Please go ahead .
John_Collyer > Till then, good bye...
Dan > Please let me know if I can be of any further help .
Dan > Analyst has closed chat and left the room
Did all this above. Still have Windows Media Player trying to launch the ACCESS .msi installer which creates these processes:
IDriver.exe (x5)
IdriverT.exe (x1)
MSIexec.exe (x3)
I have let windows media player and windows installer run a bit longer and I get a second window titled "windows installer" with the text:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter and alternate path to a folder containing the installation package 'Palm Desktop by ACCESS.msi' in the box below.
[C:\DOCUME~1\jcollyer\LOCALS~1\Temp\_is4\]
this is the default text.
I browsed my way to C:\WINDOWS\Installer and found a new .msi for PD6 called C:\WINDOWS\Installer\45599.msi and renamed it to C:\WINDOWS\Installer\45599_PalmNeedsBetterSoftware_msi
Still have the same issues from above. I thought if the .msi failed to be found then the error might just get passed over. So I do not know where IDriver.exe or other MS Installer applications is getting the values for 'Palm Desktop by ACCESS.msi'?
Again it is very odd that the ACCESS installer it trying to run when windows media player is launched (even with out any media, app only). Please do not tell me to do another "Clean Install" that is just BABY-TALK tech support at this point!!! I need to know why the PalmDesktop ACCESS installer is hooking into Windows Media Player. There is no doubt something odd is going on. As long as the V: drive where my Palm Desktop applications and user data is stored there is no problem. As soon as the V: drive is off line I have all these issues.
I noticed that PalmDesktop now has advanced media tools to "Make Video" in the media tab of Palm Desktop. This is where you can export a .mpg slide show of all you photos from your palm photos.
I would bet you a free year of Verizon's wireless data plan that the new Palm Desktop is registered as some type of client application to windows media service. When windows media player loads it tries to register all the clients and the Palm media client application is not available so some how MS Windows tries to start the PalmDesktop installer to fix the client media application.
Please note that I am not using Pocket Tunes at all, not trying to sync pTunes with Windows media or Rhapsody or any other media junk. Right now I want my palm to just be a extra smart contact and calendar manager, that’s all.
PALM NEEDS TO PATCH THIS. Palm Desktop should call Windows Media when it needs it, not have Palm Desktop registered as a client application to Windows Media by default!
PLEASE TELL ME THERE IS A SIMPLE FAQ FIX FOR ALL NONSENSE???
Post relates to: Centro (Verizon)

Thank you so much for replying.
Yes I have removed and reinstalled WMP.
I had good results with the PD6 application installed on the default path onto the C: drive with the one exception that if the application was launched by accident and the user data path was not available, the PD6 application would blow away my custom user path registry settings. Now that I know what they are I have made a .reg file to repair my registry to my desired user data paths.
Installing the application on the removable drive appeared to help prevent me from launching the application by accident and overwriting my registry with default user paths.
So which is the less of the two evils?
If the application directory is not available, windows media player still tries to launch the .msi for installing PD6.
If I install the application to the C: drive but the user data to the removable drive, launching the PD6 application without the user data drive will still corrupt my registry settings for a user data path.
Both these issues seem like a logical (if not easy) fix that should be done in the PD6 application and installation package. I mean really, cannot anyone tell me why windows media player is checking the PD6 application directory? Why in PD4 did we have an option control for setting the user data path from the PD4 application? Why is this option not in the PD6 application, just the installer?
I am given a choice during installation to move the user data to another non default location. Why else would this be provided if not to accommodate my kind of request to store the user data into an alternate location other than “My Document”. Certainly Palm is not trying to force the users on how to protect and store their personal data?
Post relates to: Centro (Verizon)

Problem with "play to device" on windows media player

Hello, I'm having a problem with the play to device feature of windows media player. I am trying to use it to play music files to my T.V. It works fine if i try to play a single file or a small number of files (50 or so), but if I try to play
my entire playlist (346 songs, if it matters)in this way or a large number of random songs, nothing happens. No error messages or freezes either, it's as if i never clicked play. I thought this might be a limitation with the t.v. or my network
(im doing this via wi-fi) but when i tried this using windows explorer instead of windows media player it worked just fine, and this was with all the music on my computer which is about 3000 songs. Therefore, i know this is a problem with windows media
player and not my t.v., network or computer. This is a problem because i don't want to play all my music, just my playlist. Short of making a separate folder with duplicate files in it for each and every playlist i want to play in this manner(which
is not only time consuming and tedious but takes up space on my hard drive) how do i remove this limitation or otherwise get around it? Thanks!
P.S. Out of curiosity, why does this limitation exist and what causes it?

when i tried this using windows explorer instead of windows media player it worked just fine, and this was with all the music on my computer which is about 3000 songs.
Hi,
According to your description,you said that you used windows explorer.Did you share 3000 songs with your TV?
If so,I think this method is different with "play to" feature.
Also,we haven't found any limitation with Windows media player.
Regards,
Kelvin Xu
TechNet Community Support

"NOT RESPONDING" message whenever I start using my Windows Media Player

I don't know what it is that causes this - if it's something to do with having the lesser expensive Hewlett-Packard computers, but this is the 2nd HP laptop I've had and the one thing I've had in common w/both of them is that, one, I got them for under $500 - about $445 or so, w/tax...anyway, I suppose that the more expensive HPs are better and wouldn't have petty problems like this - but anyway, - the last one I had & this one I currently have - the last one was a Windows 7 and this one is Windows 8, so the O/S has nothing to do w/my problem. Anyway, it's like this: every time I turn on the PC, then get it all revved up & ready to go, etc. when I turn on my Windows Media Player (WMP) the thing comes up on screen and it sometimes takes a few seconds, since I have about 740 CDs worth of music on here, but anyway, once the CDs show up on the WMP album page (where they're put up in alpha. order of LP name, as opposed to artist names, etc) - and so, when I go from the "A"s downward, just paging through it, looking for something to listen to, for instance, it ALWAYS, inevitably, without fail, gets stuck, sometimes sooner, sometimes later, but usually by the time I get to the Cs or Ds, the thing gets stuck and freezes up on me and I can't do anything w/it. Then, when I try to click the mouse a couple times or whatever, I get a message at the top of the WMP box - on the top of the box it reads "Windows Media Player", like usual, but when it freezes up like this and it stays stuck for anywhere from 10 seconds up to a minute sometimes, the message that pops up right next to the "WMP" label on the blue border reads "NOT RESPONDING". 99% of the time, it just takes a little patience and sometimes just clicking the mouse buttons a few times and/or hitting a few keys on the keyboard (not hard, just randomly pressing down on some) - then it will finally come back & unfreeze and I'm usually able to continue browsing through my catalog, but there has been other times when it seems to be in worse shape - it'll read "NOT RESPONDING" for a while and no matter how much I click the left or right mouse buttons, tap the mouse on the pad, or whatever, it might come unstuck for a few seconds, then, I think I'm OK again, but sometimes, as soon as it looks unstuck, I can't get it to move at all and right away the "NOT RESPONDING" message comes right back up (and the page fades a little too) - in fact, lately, just before I did a refresh thing on my PC to try & get things to work better, it was giving me big trouble, it would just sit there, stuck, frozen up and nothing I did would unfreeze it. I'd be frantically trying to unstick it, but no matter what I did, it'd still be frozen and when it does that, I can't get it to do anything. Recently, when it would do this, sometimes, if I had not tried to get too far down in the alphabet, I can get a certain album open and get it to start playing, but the "NOT RESPONDING" message will pop up now and again, but the music will play all right, uninterrupted.
Anyway, this is very annoying. It's been happening for so long now, that I basically take it for granted that it's going to freeze up on me when I 1st bring it up. I have no idea what's causing this to happen; like I said, this happened when I had a previous HP laptop that was working with Windows 7.
Kind of a long-winded way of putting this issue to anyone, but I just wanted to be clear and specific.
Is there ANYONE out there who owns a cheapo HP? (not a Compaq, the computer co. HP bought for that purpose, to make their cheap computers and differentiate them from the HPs) - But I wonder, it's been so long since I've even checked -does Compaq even exist anymore as a separate entity from parent co. HP? If not, then that explains why there's a difference between HP laptops that are $400 or so (at Best Buy) and the more slick, expensive HP laptops that have all the bells & whistles and usually run over $1000. Of course, I'm not about to shell out twice as much money to buy an HP just to see if the more expensive ones don't behave the way their cheap models do. I also had a Toshiba I bought about 3-4 years ago and I had even more problems with that - one instance was when the CD drive went out on me and I had to ship it in to HP (still under warranty, thank heavens) and they put a new drive in and shipped it back to me. It also crashed one time, and got infected with a virus or two or three, which meant I had to re-set the computer back to the original factory settings and, not having an external hard-drive with which to back up all my music, pix, documents, etc (my music is the most important stuff on my computer to me), which meant that I had to go through this long hassle of replacing all the music I'd lost. I have a lot of my own hard copies of CDs, but there were so many more CDs that I didn't have copies of, so I had to visit the library over & over, checking out as many as 25-30 CDs at a time on a lucky day, when the library had a lot of the CDs I needed to replace in my WMP. I don't want this to happen again, so I am going to get an external hardrive but I still don't know for sure if that would work. At least, by resetting the PC to factory settings I was able to get rid of the virus(es) that were screwing my computer up badly
So - has anyone out there had any similar problems? If so, I would appreciate any help or suggestions you may have as to how to deal with this sort of thing.
Thanks a lot. Hope to hear from one of you out there in the future.
Have a nice 4th...
Kent M.

Hello kmanthie,
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
I worked on behalf of HP.

Windows Media Player 12 under Win 7 Pro 64 nolonger able to play DVD

Hello TechNet
"Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card."
It seems that I have recently joined the chorus of MS users who have a Media Player DRM issue, where DVD's that would work perfectly well in WMP12 and MCE are nolonger being recognised. The error message above is displayed now, every time a commercial DVD
movie is inserted into the DVD drive where WIN 7 Pro 64 autoplay is used to open WMP12, The instruction to update video drivers is also not the solution.
Considering that I have until recently, been able to play DVD with my current NVIDIA driver 314.22Whql (now updated to 332.21Whql) and my DVD drive remains exactly as before, the Codec's installed with Win7 Pro 64 WMP 12 are unchanged and were working
fine. I do not know now what has caused the removal of DRM or the suggestion that my MPEG2 codecs can nolonger allow access to commercial DVD content.
I have tried all the suggestions raised about this issue from other MS users and MPV's in the forum, I have renamed the DRM folder and reset Windows Media DRM as directed. I have checked for a suitable MPEG2 codec/decoder on my system of which I have
several choices, including the one installed with Win 7 Pro 64 / WMP 12.
I have checked to see if I have a region issue with my DVD drive, and can confirm that the DVD drive will play DVD content when Playing DVD with "NERO 9 Showtime", this proves to me that the codec/DVD decoder is working in
my system, I then try Win 7s MCE (Media Center) and WMP12, the result is a black unresponsive screen in MCE, and the error message noted above in WMP with a black screen in the player.
I would like to know if MS are working on a rectification for the issue, as none of the proposed solutions deliver any functionality back to MS default DVD players. Is there an update in the works to provide a definitive solution for WMP12 and MCE DVD functionality.
Could you provide any new ideas, other than those already proposed to regain DVD function under MS default DVD programs.
Cheers Jeff

Hi Sengupta,
Yes I have already tried - Reset DRM using the method described in a post by another MS MPV here in the forum.
This is the method I used :
1. First open My Computer go to Tools>FolderOptions>View> uncheck >Hide Protected Operating System Files >
so that I can see the DRM folder and its contents.
2. Go to C:\ProgramData\Microsoft\Windows\DRM >Delete the contents of the DRM folder, these hidden files and the Cache folder with its contents. (Cache,
blackbox.bin, drmstore.hds, IndivBox.key,
IndivBox_64.key, v2ksndv.bla, v3ks.bla,
v3ks.sec) DRM folder empty ready for DRM Reset via web link.
3. Go to start menu Find InternetExplorer > right Click icon select > Run as Administrator > Blank Web page opens > I then paste the link provided (http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp)
into the Url space > click Enter > a web page for Windows Media Technologies (Security Component Upgrade) opens.
4. I then click on the 'Upgrade Button' and wait for it to search for upgrade components (Progress Status: Upgrading security components.... ), A download dialog then appears asking me to proceed. I then click 'Upgrade' and wait for it to
finish downloading & installation
(Progress Bar). . The install then completes saying the upgrade was successful I then click 'Done' close Browser and restart Computer.
5. I then recheck inside the DRM folder that I had erased - the new downloaded files and Cache Folder with contents are all back inside the folder, as expected.
6. Upon restart I place a DVD that I know was working before into the DVD drive and wait, the DVD autostarts WMP12 with the onscreen DVD Disk navigation menu appearing. I then click 'Play' with in the menu option, to begin the
Movie.
7. The resulting error reappears when clicking Play
"Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder,
and video card. Try installing an updated driver for your video card."
I will try once more to Reset the DRM using the Tool you have linked to, and follow your instruction exactly. Will see how it goes! ............stay tuned
It would be much appreciated If you could research which MS update has broken DRM, the recent updates which I can think of right now would be :
nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce GTX 275
now replaced by Nvidia v332.21Whql Drivers.
Update for Microsoft .NET Framework 4.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems
Possibly,
Internet Explorer 11 for Windows 7 64bit ( which I have had to remove, rolling back to IE10 to allow use in another Forum without errors and glitches). something about IE11 Browser is not right, maybe a security component from IE11
has interfered with DRM (Just guessing though)
But I think it is more than likely a security update that was downloaded and installed at the same time as these other major Microsoft Update offerings.
Cheers Jeff

Windows Media player for videos on Safari...

Hi-
I am brand new to a mac...I have been cruising the web and a lot of web sites I frequently visited on my PC laptop are now not working the same. Fifa.com for example. I go to look at soccer highlights, but the videos do not work.
When the video screen comes up it originally directed me to the microsoft page to download windows media player to be able to view the videos. I downloaded windows media player and the installer and installed it onto my mac. However, still when I go to the webpage it does not work... now when I go to the page it says "Some content on this page requires an Internet plug-in that Safari doesn’t support. The application “Windows Media Player” may be able to display this content. Would you like to try?" When I say OK the windows media player pops up and says "cannot open the file. Verify the path and filename are correct and try again." I am not sure what to do... I know it is not the websites problem as on my PC laptop the videos play fine. I just want to watch my soccer highlights on my new spiffy Mac, please help.
THANKS in advance.
MacbBook Mac OS X (10.4.10)

Hi Anni,
Welcome to  discussions
Thanks for all the info but I have tried everything and still nothing. I just don't get it.
You're welcome If I may say, you have tried everything is too broad a statement when trying to get help we need to know what you have tried.
Have you tried a freshly created test account? See this doc, on how, if you haven't see this on 10.4 & Adding a new user account to your computer, this helps to show if this is a problem isolated to your username account or system wide.
Do you have the plugin components mentioned?
Are you running 3rd party Safari extending applications?
Has Flip4mac ever worked for you?
Post a Url of the video you are trying to watch, or an example of similar would help, so we may try it.
Can you view Youtube & google vids?
• If those are your correct specs you show your os is extremely behind, missing all the fixes
the subsequent os updates & security updates offer. If they are incorrect please take a sec, to correct, adding the size of drive & ram would help as well
If you update make sure to back up your personal files & data see this document on,How to back up and restore your important Mac OS X 10.3 & 10.4 files
Look at A. Brodys post on how to update properlya. Brody now that 10.4.6 is out lets review..albeit it os 10.4.6 it still applies up to 10.4.10, his is the first post, ( this was the start of the double boot after os update.)
Apologies if you already know all this I can't not know, prefer err on the side of caution.....
• Note that your problem sounds different then the original posters problem, he doesn't speak of freezing, you are running a ppc ibook he a Macbook on 10.4.10.
Please post your own topic & articulate what the "everything" you have tried happens to be, you are more likely to get the help you need, no doubt it must be most
annoying not to be able to view what you know you can.
Good luck,
Eme'~[) / Maria

Problems with songs i downloaded with windows media player!!!!(zen tou

If I try to play songs i downloaded with windows media player My zen touch(20Gb) freezes and won't shut down:angry:. I have downloaded the latest firmware so that can't be the cause of the problem.
Can someone tell me what I can do about that.
btw I don't have problems with songs downloaded with creative's media source
Message Edited by Lt_chill on 07-08-2005 09:24 PM

If you mean you subscribed to iTunes Match, you have to import your music into your iTuens library in order to add it to iTunes Match. iTunes Match (and iCloud) only works with iOS devices and computers. It won't work with your iPod Classic; you'll have to sync that with iTunes in order to add your music.

Windows Media Player for audio on one website does not load?

I have Firefox v8.01, Windows 7 OS. On one of my websites, the Windows Media Player does not load. The audio works on IE9 but not on Firefox. I have used the same code on other sites that work just fine in Firefox, IE and Chrome. I can't fix the problem because I don't know where the problem lies? I have disabled all my Firefox add-ons which provided no solution. The site is http://www.music.articleposts.com This is a blog site and the sound code is in a widget.

Hi Anni,
Welcome to  discussions
Thanks for all the info but I have tried everything and still nothing. I just don't get it.
You're welcome If I may say, you have tried everything is too broad a statement when trying to get help we need to know what you have tried.
Have you tried a freshly created test account? See this doc, on how, if you haven't see this on 10.4 & Adding a new user account to your computer, this helps to show if this is a problem isolated to your username account or system wide.
Do you have the plugin components mentioned?
Are you running 3rd party Safari extending applications?
Has Flip4mac ever worked for you?
Post a Url of the video you are trying to watch, or an example of similar would help, so we may try it.
Can you view Youtube & google vids?
• If those are your correct specs you show your os is extremely behind, missing all the fixes
the subsequent os updates & security updates offer. If they are incorrect please take a sec, to correct, adding the size of drive & ram would help as well
If you update make sure to back up your personal files & data see this document on,How to back up and restore your important Mac OS X 10.3 & 10.4 files
Look at A. Brodys post on how to update properlya. Brody now that 10.4.6 is out lets review..albeit it os 10.4.6 it still applies up to 10.4.10, his is the first post, ( this was the start of the double boot after os update.)
Apologies if you already know all this I can't not know, prefer err on the side of caution.....
• Note that your problem sounds different then the original posters problem, he doesn't speak of freezing, you are running a ppc ibook he a Macbook on 10.4.10.
Please post your own topic & articulate what the "everything" you have tried happens to be, you are more likely to get the help you need, no doubt it must be most
annoying not to be able to view what you know you can.
Good luck,
Eme'~[) / Maria

Controlling windows media player in labview

Hi,
I am having difficulties controlling a WMP in LabVIEW using it's ActiveX controls... What i need to do is to have a control to to go from frame to frame. I made something but when i slide the crontroller, it suddenly hangs?
Also: when i play the video in mij windows media player, it opens normally, but when i open it in the labview activex control, the screen stays balck? I have an AVI file that is H.264 compressed and i've installed the latest k-lite codec pack.
I use a property Node (activeX) to adjust the controls "IWMPPlayer4" => "controls" -> IWMPControls => "current position".
Does anyone has experience with this?
Best regards,
Thijs Boeree
Solved!
Go to Solution.

Hello Thijs,
With the first VI I was not able to reproduce the issue.
With this one I am able to reproduce the hanging.
I have slightly adapted your code to show you were it goes wrong. (see attachment)
You see that if you click on a certain point/position in the slider you only get one execution of the "slider value change" event case.
If you start sliding back and forth, then you have (very easily) several hundreds of executions of this event case.
This is what is causing your "hanging".
You also see that if you wait long enough, then you'll normally end up at the right position in the video.
So this is where you would have to change your design.
How do you actually want your design to follow the slider in LabVIEW?
Do you want it to detect all small changes to the slider?
Do you only want it to change after a significant change in slider value?
Do you want it to only change when you've stopped sliding?
Or do you want a combination of the things mentioned above?
The attached Code is provided As Is. It has not been tested or validated as a product, for use in a deployed application or system, or for use in hazardous environments. You assume all risks for use of the Code and use of the Code is subject to the Sample Code License Terms which can be found at:
http://ni.com/samplecodelicense
Kind Regards,
Thierry C - Applications Engineering Specialist Northern European Region - National Instruments
CLD, CTA
If someone helped you, let them know. Mark as solved and/or give a kudo.
Attachments:
WMP_paul_adapted.vi ‏20 KB

Windows Media Player keeps stopping

Hi,
I probably am in the wrong forum for this so, if someone can first move this to the appropriate forum, I'd be pleased.
Anyways, my Windows Media Player constantly stops whenever I play a movie through the CD Rom Drive and I'd like this issue resolved. I haven't uploaded or installed any files that would cause this problem. I believe I have Windows Media Player 11 (my laptop
is a Windows Vista if that helps). How do I permanently prevent it from stopping whenever I play a DVD on my laptop? Thanks.

Hi,
I suggest you run the Media Player Settings
troubleshooter and check.
Open the Windows Media Player Settings troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter
Please login with
Clean Boot
to see if the same issue occurs.
If the issue persists,
1: Run System File Checker (SFC) scan.
SFC scan will make Windows replace corrupt or missing system files on your computer.
a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
b. Click Continue or supply Administrator credentials if prompted.
c. In the Command Prompt window type the following, and press Enter:
sfc /scannow
Step 2: Disable and re-enable Media Player.
a. Click on start and then go to Control panel.
b. Now click on programs and features.
c. Then click on “Turn Windows features on or off”.
d. Expand Media features.
e. Uncheck Media Player.
f. Restart the computer.
To re-enable Media Player, follow the same steps and place a check mark next to Media Player in Windows features and restart the computer.
Hope that helps.
Please note, since this forum is for Outlook IT Pro, if this issue persists and you need further assistance, please refer to Windows Client forum:
http://social.technet.microsoft.com/Forums/windows/en-US/home
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support

Windows Media Player keeping Automatic Maintenance window/Windows Updates from doing auto-restart

I have a system that is connected to a domain, and it runs a video playlist in Windows Media Player for digital signage upon bootup (and auto-login). WMP is set to loop the videos over and over again, but it also is preventing automatic updates from
installing and/or auto-restarting at 3:00AM in the morning (and yes, the system power management is set to keep the computer on all the time).
How can I fix this?
I have a GPO set up to install updates and restart automatically (option 4). I tried the GPO option to use the Windows 8 maintenance window to install updates, and also tried turning that option off and just using a 3:00AM restart period. Neither
option seems to work, so it looks like Windows Media Player is preventing an auto-restart to finish the update installation. Is there any way around this, so that Windows Media Player doesn't stop Windows Updates from doing its job? I don't care
if that means the video stops playing because it just starts up again on the next bootup.
I looked at the WMP GPO's and the only option that sounds like it's related is the option to turn on or off the auto-updating of media info for WMP, but it has nothing to do with what I'm trying to accomplish. If I missed something, let me know.
If there is some other way to accomplish this, such as associating and launching the playlist file with the Xbox Videos app, I would be fine with that, but I need it to loop the playlist continually (I also use the Shuffle option
in WMP - ***see note below for another question). I still want the system to automatically install updates and reboot on a regular schedule despite the video playing in the foreground.
***Side question: is there any way to turn Repeat and Shuffle options on in WMP without having to load the GUI (for scripting a playlist)?
Just FYI: this system is actually using Windows Embedded 8.1 Industry Enterprise (from a MAPS account), but it isn't customized aside from not having the standard WinRT apps from a stock Win 8.1 install loaded - it is a stock install from the ISO.
From what I understand, it is the same as Windows 8.1 Enterprise, except that it is only licensed to be used as an "appliance" machine for a single role - which it is. So I'm assuming that there are no actual differences from a "regular"
Windows 8.1 SKU that would cause this issue. If I am completely mistaken about this, please notify me on it. The reason I'm making this statement is in case there are any differences in Embedded 8.1 Industry Enterprise that I am not aware of.
Otherwise, I welcome any assistance that would target a "regular" version of 8.1 Enterprise. NOTE: Someone said to post this into the Windows Embedded forum, but the only one that exists is the one for POSready - and this is HARDLY the
POSready version of Windows Embedded that I'm using.

Hi,
Did you use the policy Local Computer Policy\Administrative Templates\Windows Components\Windows Update\Always automatically restart at the scheduled time?
I noticed an description "restart with logged on users for scheduled automatic updates installations" policy is enabled, then this policy has no effect." it means if system installed some updates which unneeds restart computer, this policy would has no effect.
In my opinion, your problem should not caused by WMP setting. please check your installed updates whether they need restart computer.
In addition, Power Managment in Control Panel also can prevent the schedule task running.
Control Panel\System and Security\Power Options\Edit Plan Settings\Change advanced power settings\Sleep\Allow wake timers
Please make sure this option is enable.
Roger Lu
TechNet Community Support

Can't open .bin file (trying to install windows media player)

I'm trying to install windows media player on my brand new macbook pro. I downloaded the .bin file and have installed Stuffit Expander. When i try to open the .bin file, stuffit opens to the progress window and tells me that its preparing but nothing happens. it just freezes on me. i've openeother .bin files with no problem. How can I open this .bin file?
macbook pro Mac OS X (10.4.8)

I hope you are aware that the Windows Media Player plug-in will not work with Safari because it's not a universal binary. Furthermore, WMP is no longer supported by Microsoft for the Mac. Instead you should download and install Flip4Mac (www.versiontracker.com or www.macupdate.com.)
Although the WMP plug-in for Safari will not work on an Intel Mac, the player will work fine through the Rosetta emulator. If you are insistent upon using WMP with Safari, then after you install WMP and the plug-in, select Safari's application icon, press COMMAND-I to open the Get Info window. Check the option "Open using Rosetta." This will force Safari to run as a PPC app.
If Stuffit Expander will not open the .bin archive then check to be sure you are using the current version of it. If you continue having problems then try using TheUnarchiver instead (www.versiontracker.com or www.macupdate.com.) It's also possible you have a defective download.
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Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

Windows media player causing system to freeze

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