Windows media player is corrupt

I was advised to uncheck wmp in windows features so I did and it is disabled. There actually was two wmp programs on my computer. It was stolen / borrowed for awhile so I think somebody installed another version of it to control my computer cuz I had no
permissions to it by the trusted installer so the uncheck in win features shut it down. But on another note Flash Player makes me install it everytime I want to use Utube or Spotify but Flash Player has done that before. I gave up on spotify (is that a problem
web based player?) I hope not cuz I have tons of music in my profile. So problems list
Flash Player update services is set to automatic but always stopped...I use services to configure how it starts and it will say "Adobe Flash Player Update Service on local computer started and then stopped. Some services stop automatically if they are
not in use by other services or programs" What does that mean? How can I get it to stay started on any program? Right away when I ask to START SERVICE by right click in properties or left pane Start Service it goes
to that quote. So what do you or anybody think this media problem comes from? Also my physical memory is in high use and CPU is hardly in use, what does that mean?

Fix Windows Media Player video, and other media or library issues
S.Sengupta, Windows Entertainment and Connected Home MVP

Similar Messages

Windows media player 12 library is corrupted

I have a new HP p7-1236s with Windows 7 64bit OS. As I was setting up I needed to install the software for a Fuji Finepix A330 digital camera from a prior system. I installed from the CD which was not compatible with Win 7 and then used Fuji's Updater to bring it up to ver. 5.5 which worked fine.
After doing this I found I could not add video to my Windows Media Player 12 Library by playing an item. After much trouble shooting and a LOT of wasted time I determined that the WIndows Media Platyer Library is corrupted. (Used Microsoft's Auto Fixes which can reset Media Player so that set-up can be re-run but the library remains corrupted. Win Media Player 12 does not seem to be available independently. Only embedded in Windows 7.)
Nothing I do will correct it. All 'solutions' are circular. (Microsoft says contact HP. HP Support Assistant provides only useless FAQs. No information on how to actually contact HP (which Microsoft requries for OEM software.)
This appears to be a common problem. Can anyone offer any insight? THanks.

I am not sure if this will work for the library but it may be worth a try:
http://support.microsoft.com/kb/929833
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Bug & Conflict w/ Palm Destop 6 & Windows Media Player

I am a long time Palm user but my T2 was not getting much use considering I was already carrying Two cell phones. But I was excited to get an upgrade to a Centro for one of my phones. Now I am dealing with the differences between PalmDesktop4 (PD4) and PD6 on Windows XP SP3.
I found what appears to be a critical bug in the installation of PD6 in that it has some very undesirable interactions with Windows Media Player (WMP) 10 & 11. Let me preface by saying that I am not using WMP or PocketTunes for any syncing or transferring any media to my Centro. My Centro is only used for calendar, contacts, calculators, and Docs2Go.
I have installed PD6 and the PD6 user data to a removable drive for personal privacy on a work computer. The error is that when ever the drive is not mounted and wmplayer.exe is started, Windows searches for the Palm Access Installation package on my removable drive and attempts to start a installation of PD6. Of course it does not find the .msi and the only thing that happens is my computer locks up till I close WMP and then the ACCESS installer goes away. If the removable drive is mounted with the PD6 application directory and the PD6 user data, WMP loads quickly and appears to work fine.
Why is WMP trying to connect to applications or support files in the PD6 application directory?
I can only assume that the new PD6 media tab now is hooked into some windows media services. PD6 must be registered as a client/helper app to windows media and WMP is trying to load or locate the registered resources.
The big problem with this is that my user data path gets over written with PD6 installation defaults in the Windows Registry and I have to manually reset all the PalmDesktop registry data to point PD6 at my really user path on the V: drive.
This should not be installed this way. The association between the two applications appears to be an error in the ACCESS installation package for PD6.
I used Palm.com “Chat” support four or five time for some very basic support in getting my new Centro setup. The Palm.com “Chat” support was great. For this issue they were absolutely useless. One support person affirmed that I should be able to use the removable drive, the next just had me do reinstalls for PD6 (that I had already done) and then told me I would have to use the defaults for C:\Program Files and D:\Documents and Settings\username... They recommended that I use the Palm.com phone support number.
I did this and it had to be one of the worse support calls I have made in a while (case number 1-51474282949). Why is it impossible to get any computer software or hardware company to support the desktop software they putout? I got the same tech support baby talk about “reinstalling the application”, “use the default installation path”, “its not our application” and “you will have to contact Microsoft for support on your operating system”. Ahhhhh!
I was not even able to speak with a “Level 2” tech support person. I demanded that I be connected to a technical person a not just fed the same FAQ crap that I could find on the website. The “Level 2” person would not take my call but just passed the message to the “Level 1” Person that I would have to contact Microsoft.
So I am posting this message here to the Palm fourm in hope that the software engineering team will see this and be able to either patch their software or give me the .reg key to break the association between WMP and PD6. Below I have posted a long list of my Chat support that explains the issues in further technical details, and also details the lack of detailed skilled support available at Palm.com.
Help? Direction?
I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
"DesktopPath"="V:\\PalmDesktop6App\\"
"HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
"Path"="V:\\jcollyer-files\\PalmDataV6_001"
"UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
"PIMVersion"="6.1.0"
"DesktopExe"="Palm.exe"
@=""
"Desktop Language"="ENG"
"INSTALLDIR"="V:\\PalmDesktop6App\\"
"VM_Username"="John Collyer"
When the key gets messed up it defaults to the standard palm desktop path:
"C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer.
Dan(Sun Oct 19 2008 16:04:52 GMT-0400 (Eastern Daylight Time))>
1. Click on Start.
2. Click on Run.
3. Type "regedit" and click Ok.
4. Then Registry Editor window will open.
5. Double click on HKEY_CURRENT_USER.
6. Then click on +sign beside Software.
7. Now delete all the folders which start with Palm.
8. Also delete the folder called US robotics.
9. Now Double click on HKEY_LOCAL_MACHINE.
10. Then click on +sign beside Software.
11. Now delete all the folders which start with Palm.
LiveAssist Transcript
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chat id: 7f2a7664-50e8-40fb-8933-f82278d33b6d
Problem: Palm Deskto & Windows Media Player?
John_Collyer > I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
"DesktopPath"="V:\\PalmDesktop6App\\"
"HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
"Path"="V:\\jcollyer-files\\PalmDataV6_001"
"UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
"PIMVersion"="6.1.0"
"DesktopExe"="Palm.exe"
@=""
"Desktop Language"="ENG"
"INSTALLDIR"="V:\\PalmDesktop6App\\"
"VM_Username"="John Collyer"
Dan > Hello John_Collyer, Thank you for contacting Palm Technical Support. My name is Dan. How may I help you?
John_Collyer > When the key gets messed up it defaults to the standard palm desktop path:
"C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer. I am using window media player 11.
What the heck is going on? How can I stop Windows Media Player from triggering the palm desktop application? Better yet why does it even try?
It does this when I simply open windows media player, even without a file. Just opening the Windows Media player application by it’s self causes this behavior.
Dan > Please let me go through the information you have provided.
John_Collyer > Ok standing by...
Dan > I understand that you have issue with the Palm Desktop and windows Media player getting messed up .
Dan > Sure I will guide with the issue .
Dan > May I know since when you are facing the issue ?
Dan > Please let me know the Operating System you are using. Is it Windows 95/98/ME/NT/2000/XP/Vista or MAC?
John_Collyer > I had this problem from the first install about two weeks. I use PalmDesktop 4 with my T2 for years on a removable drive never had an issue. PD6 only allows me to set the user path during installation. So I have been having issues with the reg keys getting messed up for a while. I though just creating a .reg file to fix the problems was going to be simple till I found windows media player was trying to autostart palm software???
John_Collyer > Windows XP SP3
John_Collyer > I am a new owner of the Palm Centro not using the T2 with PD6
Dan > Thank you for information .
Dan > I got the issue .
Dan > There are more than one version of the Palm software in the computer .
John_Collyer > No only PD6 now
Dan > That's reason the Drivers in the Registry are messing up and causing the issue .
Dan > Okay .
Dan > Do you have any data in the Palm Desktop ?
John_Collyer > Yes, when the V: drive is mounted everything works great, perfect. Windows Media player even load without a hitch. I would even deal with the .reg fix work around I made to over write the registry. I still don't understand why the application tries to load when it is installed on the V: drive if the v: drive is not present. It has to be the install/uninstall .msi file that runs the Add/Remove programs feature in widows control panel. Why does any of this change the user path?
Dan > I will explain you .
Dan > The reason for change of the path is with the corrupted applications and computer settings .
John_Collyer > Sorry, Why would the .msi file run if Windows Media is started?
Dan > .MSI file is the supporting file for Windows Media player .
Dan > That's reason for executing of .msi file during the windows media player .
Dan > To fix the issue we must perform clean uninstall and reinstall so that you will not have any further issue .
Dan > Let me know if you are comfortable with the clean uninstall and reinstall if the Palm software .
John_Collyer > I've uninstalled PD6 and reinstalled it like 12 times. If the V: drive is missing it really messes up the PD6 software. To keep me from doing this by launching PD6 from the C: drive I installed it to V:. No .exe no launchy. It works fine. What is hooking into windows media player. A .msi is a Microsoft install package, not a media file. We can do a clean install but why would running windows media player start the palm install/uninstall .msi file? I have not heard why?
John_Collyer > All my installs have worked fine. Unless there is a deeper cleaning process you can help me with other than running the remove program, is it worth trying AGAIN?
Dan > Did you perform clean uninstall and reinstall >
John_Collyer > Clean = remove program, reinstall, and sync to a new user folder? Then Yes. Other options?
Dan > No we need top perform few other steps .
John_Collyer > Ok shall I "Remove Program"?
Dan > No please wait .
Dan > First please let me know if you have any data in the Palm Desktop in the computer .
John_Collyer > Yes, but it is also going to be kept in the phone correct? It will survive if we create a new user folder right?
Dan > Yes .
Dan > Please let me know the user name given during the Sync .
John_Collyer > Well then I think it is safe, I have recently hotsynced so the data should be a match?
John_Collyer > John Collyer
Dan > Cool .
Dan > Thank you for information .
Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
John_Collyer > No user folder there.... It's on the V: drive V:\jcollyer-files\PalmDataV6_001\CollyeJ Yes?
Dan > Please wait .
Dan > Please right click on the Palm Desktop and then click on Properties .
John_Collyer > the .exe in V:\PalmDesktop6App or the shortcut in start menu?
John_Collyer > start menu= V:\PalmDesktop6App\Palm.exe
Dan > You will have the Palm Desktop icon on the computer desktop .
Dan > Okay .
Dan > Thank you for information .
Dan > Please take the back of the Palm Desktop data in the computer .
John_Collyer > Destop target = V:\PalmDesktop6App\Palm.exe tpp
John_Collyer > ??? Please take the back of the Palm Desktop data in the computer
Dan > I mean to tell you that we must save all data of the Palm Desktop in different location .
Dan > I will assist you .
Dan > In the computer open V:drive-->locate Palm folder .
Dan > Open Palm folder and check if you have folder called CoolyJ .
John_Collyer > V:\jcollyer-files\PalmDataV6_001\CollyeJ
John_Collyer > No CoolyJ
Dan > Okay .
Dan > In the computer open Vrive-->Collerfiles-->Copy Palm folder and paste on the computer desktop .
John_Collyer > done
Dan > Okay .
Dan > Do not delete the Pal folder that was copied to computer desktop .
John_Collyer > ok
Dan > First go to Start-->Control Panel-->Add/Remove Programs. There Palm or PalmOne or Palm Desktop will be listed. Click Remove against it.
Let me know once you are done with unistallation process.
John_Collyer > starting
John_Collyer > done, next
Dan > Now in the computer open V:drive-->Collerfiles-->Rename Palm folder to Palmold .
John_Collyer > already there
Dan > Okay .
Dan > Now we need to perform Registry Clean up .
Dan > Please perform the steps provided .
Dan > 1. Click on Start.
2. Click on Run.
3. Type "regedit" and click Ok.
4. Then Registry Editor window will open.
5. Double click on HKEY_CURRENT_USER.
6. Then click on +sign beside Software.
7. Now delete all the folders which start with Palm.
8. Also delete the folder called US robotics.
9. Now Double click on HKEY_LOCAL_MACHINE.
10. Then click on +sign beside Software.
11. Now delete all the folders which start with Palm.
John_Collyer > still working
Dan > Please take your time .
Dan > I will be with you .
John_Collyer > done
Dan > Cool .
Dan > You are pretty fast .
Dan > Now clean uninstall of the Palm software is done .
John_Collyer > I was already deep in the registry look at this all thats how I found the "Path"
John_Collyer > Now we reinstall? Can I still use the V: drive for application files and user data?
Dan > Yes .
Dan > You can use V:drive .
Dan > After you install the Palm software perform Sync and make sure that Sync is success .
Dan > And you will not have sny issue with the Windows media player messing up .
John_Collyer > Ok I will start the PD6 install now
Dan > Please go a head .
Dan > Thank you for all the cooperation and patience in the chat session .,
John_Collyer > working almost done
Dan > Awesome .
Dan > But after installation is complete we need to restart the computer .
Dan > We must restart the computer for necessary changes to take place .
John_Collyer > how do I get back to you in support?
Dan > I assure that you will not have any further issue ,
Dan > However if you do have any further issue .
Dan > Please login with the same user name and email address .
John_Collyer > Palm Support can find me after that?
Dan > Yes .
Dan > I will have Our chat session in Our Data Base .
John_Collyer > Ok then it is time for a restart?
Dan > So that once you re contact us we will check with the required information and pull the chat session already we have done with .
Dan > And proceed with the further steps .
Dan > Please go ahead .
John_Collyer > Till then, good bye...
Dan > Please let me know if I can be of any further help .
Dan > Analyst has closed chat and left the room
Did all this above. Still have Windows Media Player trying to launch the ACCESS .msi installer which creates these processes:
IDriver.exe (x5)
IdriverT.exe (x1)
MSIexec.exe (x3)
I have let windows media player and windows installer run a bit longer and I get a second window titled "windows installer" with the text:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter and alternate path to a folder containing the installation package 'Palm Desktop by ACCESS.msi' in the box below.
[C:\DOCUME~1\jcollyer\LOCALS~1\Temp\_is4\]
this is the default text.
I browsed my way to C:\WINDOWS\Installer and found a new .msi for PD6 called C:\WINDOWS\Installer\45599.msi and renamed it to C:\WINDOWS\Installer\45599_PalmNeedsBetterSoftware_msi
Still have the same issues from above. I thought if the .msi failed to be found then the error might just get passed over. So I do not know where IDriver.exe or other MS Installer applications is getting the values for 'Palm Desktop by ACCESS.msi'?
Again it is very odd that the ACCESS installer it trying to run when windows media player is launched (even with out any media, app only). Please do not tell me to do another "Clean Install" that is just BABY-TALK tech support at this point!!! I need to know why the PalmDesktop ACCESS installer is hooking into Windows Media Player. There is no doubt something odd is going on. As long as the V: drive where my Palm Desktop applications and user data is stored there is no problem. As soon as the V: drive is off line I have all these issues.
I noticed that PalmDesktop now has advanced media tools to "Make Video" in the media tab of Palm Desktop. This is where you can export a .mpg slide show of all you photos from your palm photos.
I would bet you a free year of Verizon's wireless data plan that the new Palm Desktop is registered as some type of client application to windows media service. When windows media player loads it tries to register all the clients and the Palm media client application is not available so some how MS Windows tries to start the PalmDesktop installer to fix the client media application.
Please note that I am not using Pocket Tunes at all, not trying to sync pTunes with Windows media or Rhapsody or any other media junk. Right now I want my palm to just be a extra smart contact and calendar manager, that’s all.
PALM NEEDS TO PATCH THIS. Palm Desktop should call Windows Media when it needs it, not have Palm Desktop registered as a client application to Windows Media by default!
PLEASE TELL ME THERE IS A SIMPLE FAQ FIX FOR ALL NONSENSE???
Post relates to: Centro (Verizon)

Thank you so much for replying.
Yes I have removed and reinstalled WMP.
I had good results with the PD6 application installed on the default path onto the C: drive with the one exception that if the application was launched by accident and the user data path was not available, the PD6 application would blow away my custom user path registry settings. Now that I know what they are I have made a .reg file to repair my registry to my desired user data paths.
Installing the application on the removable drive appeared to help prevent me from launching the application by accident and overwriting my registry with default user paths.
So which is the less of the two evils?
If the application directory is not available, windows media player still tries to launch the .msi for installing PD6.
If I install the application to the C: drive but the user data to the removable drive, launching the PD6 application without the user data drive will still corrupt my registry settings for a user data path.
Both these issues seem like a logical (if not easy) fix that should be done in the PD6 application and installation package. I mean really, cannot anyone tell me why windows media player is checking the PD6 application directory? Why in PD4 did we have an option control for setting the user data path from the PD4 application? Why is this option not in the PD6 application, just the installer?
I am given a choice during installation to move the user data to another non default location. Why else would this be provided if not to accommodate my kind of request to store the user data into an alternate location other than “My Document”. Certainly Palm is not trying to force the users on how to protect and store their personal data?
Post relates to: Centro (Verizon)

Windows media Player suddenly can't read some of my MP3, and only with one user account !!!

Hi!
here is my problem:
I have a lot of MP3 in my W7 personnal computer at home. I read MP3 everyday with WMP and all was working fine, until some days ago. Some of my MP3 can't be read by WMP. I've looked at their properties, but there is nothing wrong, compared to others
MP3 that I can read.
The "unreadable" files are correctly read by VLC. So they are not corrupted.
When I swtich to an other user, the same MP3 are read correctly with WMP. (Both usersd are admins)
My MP3 are présents on two computers at home. When I connect from my second computer with a
\\computername\c$, I can read these files. So the files are definitivly OK. But when I connect from my first computer to the second one, I can't read the MPS that have the same name! it's absolutely strange!
I've tried to uninstall WMP, to delete all files related to WMP in my Appdata folder, I have even tried the FixIt from Microsoft, but any of these steps were helpful.
I've copied the "unreadable" files from the Music folder to my desktop, allways the same issue.
I've disabled my Antivirus, but without any results. I've tried the system restore, idem.
My computer is running W7 32 bits, SP1, all updates installed regularly.
Please help me, I want to understand what has happened!!! :)

Hi Yolanda,
the error message is inside a popup: (French trnaslation) "Windows media Player encountered an error and will close." I have the choice beetween "CLOSE" and "HELP ON THE WEB".
Of course the "help" is totally useless....
I don't see any troublshooter related to "media player". The only troubleshooter where I can choose Media player is for the "compatibility mode", so it's not helpful. On the "audio and devices" troubleshooter I see "read
a DVD with Windows Media Player", but that's not my case.
I've already done the last step. I copy the MP3 from my second computer to the "problematic" one, and I can't read my file. But, on the second computer, i can read this MP3 so the issue is ONLY when I try to read this file with my Windows session.
(in the same computer, with the administrator session, I can read all the files).
To put it in a nutshell:
on computer A logged as CEDRIC i can not read the mp3 called SUPERSONG (it's an example lol)
on computer A logged as administrator, I can read the SUPERSONG
on computer B logged as CEDRIC (other local account but same name) I can read the SUPERSONG mp3 that is present in the music Library (that is not the same file, but it's a file with the same name, and of crouse this is the same song). (all my MP3 are copied
from computer A to computer B in case of failure on one of the computers)
on computer A logged as CEDRIC, if I do a
\\computerB\c$\...\SUPERSONG I can not read it.
I know this is complicated to explain, but if I ask to the Microsoft community that is because I don't know what to do ;) ;) ;)

Windows media player crashes on opening

Hi
I installed WMP in Snow leopard and ran a wmv file and it ran fine.Again when I reboot, the windows media player quits unexpectedly in my snow leopard. I have tried installing it 3-4 times and every time the same thing happens.This is the message in the report.
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000696e674a
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Seems like the wmv file corrupts the player.
Pls help.Thanks.

why are you using windows media player? it's deprecated and its support and development has been dropped for many years. if you need to run .wmv files install Flip4Mac or Perian plugins for QT player and use that. or use VLC player.

Windows Media Player suddenly not working- using wrong bit..?

This is the error msg I get when trying to start windows media player:
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
I have not changed anything, it looks like my computer tried to do a quicktime update however when I when to most recent updates I did not see that wmp had been updated.. I use 64 bit on my computer, but i believe I was told that I can switch between 32
and 64 bit. How do I fix this problem as I cannot use wmp for anything right now? Thanks.

Hi,
Firstly, if the issue did not occur before, please try to use the system restore to return to the point which the problem did not appear.
You may run Windows Media Player settings troubleshooter and then test.
Open the Windows Media Player Settings troubleshooter:
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter
If the issue persists, reinstall Windows Media Center via Turn Windows features on or off
a. Open Control Panel/Programs and Features.
b. Click "Turn Windows features on or off" in the left pane.
c. Expand "Media Features", uncheck "Windows Media Player". Click "Yes" to continue, and click OK to quit. Then Restart.
Sometimes, this error message appears because a installation file is corrupted. You can re-download or re-copy the setup file (Wmplayer.exe) for a test.
If the issue persists, I would like to suggest you use Event Viewer to check the related logs.
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

Windows Media Player keeps stopping

Hi,
I probably am in the wrong forum for this so, if someone can first move this to the appropriate forum, I'd be pleased.
Anyways, my Windows Media Player constantly stops whenever I play a movie through the CD Rom Drive and I'd like this issue resolved. I haven't uploaded or installed any files that would cause this problem. I believe I have Windows Media Player 11 (my laptop
is a Windows Vista if that helps). How do I permanently prevent it from stopping whenever I play a DVD on my laptop? Thanks.

Hi,
I suggest you run the Media Player Settings
troubleshooter and check.
Open the Windows Media Player Settings troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter
Please login with
Clean Boot
to see if the same issue occurs.
If the issue persists,
1: Run System File Checker (SFC) scan.
SFC scan will make Windows replace corrupt or missing system files on your computer.
a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
b. Click Continue or supply Administrator credentials if prompted.
c. In the Command Prompt window type the following, and press Enter:
sfc /scannow
Step 2: Disable and re-enable Media Player.
a. Click on start and then go to Control panel.
b. Now click on programs and features.
c. Then click on “Turn Windows features on or off”.
d. Expand Media features.
e. Uncheck Media Player.
f. Restart the computer.
To re-enable Media Player, follow the same steps and place a check mark next to Media Player in Windows features and restart the computer.
Hope that helps.
Please note, since this forum is for Outlook IT Pro, if this issue persists and you need further assistance, please refer to Windows Client forum:
http://social.technet.microsoft.com/Forums/windows/en-US/home
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support

Windows Media Player Crashes straight after starting program.

Hi Guys,
Can Anybpody help me resolve the followiung ....
I am running Windows 8.1 x64 on my unit (M6 Envy 1205sa).
I am facing the following problem:

Hello again @J-Singh,
I have a couple other suggestions for you to try to fix your Windows Media Player. First to lets try removing Windows Media Player and putting it back to see if it helps. As Windows Media Player is part of your Windows operating system it is not removed and added in the traditional sense, but a feature of the operating system you can remove and put back. Please follow the steps I have set out below to remove and put Windows Media Player back:
Step 1. At your Tiles Menu type "control panel"
Step 2. Click on Control Panel
Step 3. Click on Programs and Features
Step 4. Click on Turn Windows features on or off
Step 5. Click on the + beside Media Features
Step 6. Uncheck the check mark in the check box beside Windows Media Player
Step 7. You will receive a warning message simply click 'Yes'
***It will take a bit of time, but once it is finished removing Windows Media Player restart your computer.
To turn the Windows Media Player feature back on simply follow the steps above only put the check mark back in the check box.
Now if the above steps do not work we are going to try to fix any corrupted files on your computer. To do this follow the steps I have set out below:
Step 1. At your Tiles Menu type "command prompt"
Step 2. Right-click on Command Prompt
Step 3. Click on Run as administrator
Step 4. Type "sfc /scannow" and hit Enter
***This will take a bit let it run it's course
Now the above steps will look for any corrupt files in your operating system and fix them. If they do not resolve your issue it could be with a file that is not part of the operating system in which case I would like you to follow the next set of steps below:
Step 1. Open My Computer
Step 2. Right-click on C: and choose Properties
Step 3. Click on the Tools Tab
***Windows may tell you that you don’t need to scan the drive, as Windows hasn’t found any errors on the drive. Ignore it and continue
Step 4. Click Scan Drive
***Windows may tell you about any problems it encounters and asks for your permission to fix them. Go right ahead and have it fix them.
After you have checked your disc for errors ensure that you restart your computer.
Now it none of the above work the only thing left it to backup and recover your operating system back to factory settings. To backup your personal information and ensure that it is not lost I would like you to review and follow the steps set out in the HP Support document: Backing Up Your Files (Windows 8), which will ensure your personal files are up to date.
***WARNING!! If you want to keep any emails or bookmarks/favorites you will want to back those up as well as I do not believe they are backed up in the HP Backup process.
Next, I would like you to review and follow the steps set out in the HP Support document: Performing an HP System Recovery (Windows 8), which will you through recovering your computer back to factory settings.
*** IMPORTANT - Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed. As well the computer settings are returned to the defaults (the way it was when it came from the factory). All apps and software that were installed on the computer when it came from the factory are reinstalled, and their settings are reset to the defaults. Additionally, software, apps, programs, and everything that you have installed or saved on the computer are permanently removed.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

I definitely have put this under the wrong catergory but i don't care, I was wondering why everytime i click on a video to play it says: Windows media player has stopped working

Ok, so I made a video with Bandicam, and every time I click on it to play it (it is saved as an MP4), it just says: Windows Media Player has stopped working. Then it gives me two choices: Close the program OR look online for a solution. I REALLY want to
post these videos, but I can't. If anyone could help that would be great!

Hi juderocks14,
Please first take a check with the other Players and see if they could play the MP4 file normally. If it can't be played, which means it might be corrupted. You may ask at the Bandicam side, or save the files again.
If issue insists, take a try with the Troubleshooter (For Windows 7, 8 and 8.1):
Open the Windows Media Player Settings troubleshooter
Fix Windows Media Player video, and other media or library issues
Or you may try to turn Windows Features on or off to reset Windows Media Player:
Turn Windows features on or off (Before turn it on again, please remember to reboot first)
More reference:
What happens if I turn off Windows Media Player?
Best regards
Michael Shao
TechNet Community Support

Windows Media Player "quits unexpectedly"

not sure what happened, but all fo a sudden (a little after upgrading from OS 10.3 to OS 10.4) windows media player stopped working...wvery time i try to open it or double click on a wmv file or drag a wmv file over the icon on the dock, i get an error message saying "windows media player quit unexpectedly. mac os x and other applications are not affected" then a prompt where ic an submit an error report
i tried trashing it and reinstalling it and get the same problem, making it me think the preferences are corrupted, but i can't find the preferences file...
any help or suggestions?
thanks!!!
laf2h
Message was edited by: laf2h

nevermind...found "flip4mac" and installed it

Windows Media Player for Windows 7 corupted and will not open

My Windows media player was working until just recently I got this Notice.
The file wmploc.dll has version number of 12,0,7601.18150 where 12,0,7601,17514 was expected.
Windows media player is not installed properly and must be reinstalled.
Do you want to install the player from Microsoft web SIte? I have gone to web site and it will not download.
For Windows 7 Home Premium. the download says that my computer in no combatable.

Hi，
Windows Media Player 12 is compatible with Windows 7, other editions will be not compatible, so where did you download this WMP?
In addition to the solutions provided by Balaji Kundalam, you can also try this,
If you have any other 3 rd party music player installed, I suggest you uninstall them first, cause some 3 badly code program can cause the corruption of WMP, then go to Control Panel\Programs and features\Turn Windows Feature on or off, scroll down
to Media Feature, untick it, restart your PC, then go to the same place, re-tick this option, restart PC.
If for some reason the re-installation of WMP is not clean, once uninstalled, try go to %ProgramFiles% (and %ProgramFiles(x86)% for 64-bit OS) folder, and delete the Windows Media Player folder.
Yolanda Zhu
TechNet Community Support

Installing Windows Media Player

I can see Windows media Player in the Applications folder but when I try and play a video I get a message "NO MEDIA PLAYER DETECTED." Can anyone help??

Hello,
It sounds like your Media Player installation may be corrupted.
Perhaps re-installing it will help.
Drag that copy of Media Player to the trash can (and empty the trash). Then, download and install the latest version from:
You can download the English version directly here:
Windows Media Player 9 for Mac OS X (English Version)
All the other languages / versions can be downloaded here:
Windows Media Player 9 for Mac OS X website
Microsoft is no-longer supporting Windows Media Player for the Mac. But, the version 9 does run just fine in OS X 10.4.x.
Again, you'll want to drag any copy of Windows Media Player to the trash (and empty the trash) before you install the latest version.
I hope this helps.

Audio has ceased when at Amazon and with e-mails with audio attachments. This only during last few days previously O.K. Windows Media Player still working so no problem with speakers only happens with online audio. John

Operating system Windows 7. A few days ago no problems with audio, clear sound when listening to e-mail audio attachments and Amazon music samplers. During last 2/3 days both attachments and samplers fail to work, but when playing music from library held in Windows Media Player no problems. This would appear to show no problem with speakers etc and I have not knowingly amended any audio controls.

Thank you so much for replying.
Yes I have removed and reinstalled WMP.
I had good results with the PD6 application installed on the default path onto the C: drive with the one exception that if the application was launched by accident and the user data path was not available, the PD6 application would blow away my custom user path registry settings. Now that I know what they are I have made a .reg file to repair my registry to my desired user data paths.
Installing the application on the removable drive appeared to help prevent me from launching the application by accident and overwriting my registry with default user paths.
So which is the less of the two evils?
If the application directory is not available, windows media player still tries to launch the .msi for installing PD6.
If I install the application to the C: drive but the user data to the removable drive, launching the PD6 application without the user data drive will still corrupt my registry settings for a user data path.
Both these issues seem like a logical (if not easy) fix that should be done in the PD6 application and installation package. I mean really, cannot anyone tell me why windows media player is checking the PD6 application directory? Why in PD4 did we have an option control for setting the user data path from the PD4 application? Why is this option not in the PD6 application, just the installer?
I am given a choice during installation to move the user data to another non default location. Why else would this be provided if not to accommodate my kind of request to store the user data into an alternate location other than “My Document”. Certainly Palm is not trying to force the users on how to protect and store their personal data?
Post relates to: Centro (Verizon)

I tried to Sync with Windows Media Player, What happend?

I, being the stupid impulsive 17 year old that I am, tried to sync a huge list of songs from my fathers computer(which does not have Itunes) with my Ipod. Well... I thought it had worked, stupid me. To my suprise when I had disconnected my Ipod I found that NONE of the songs appeared on the list and further, when I returned home, I found that my computer (which has both Itunes and Windows Media Player) could not find the songs on the Ipod. Please tell me what Happened!
Thank You

The iPod cannot be synched to Windows Media Player and in its attempt, it probably corrupted the iPod's database.

Help New satellite c655-s5136, programs slow, window media player not working, and more

I just bought this computer in January 2011 and had a lot of problems w/ it.
1) At first it wouldn't go on certain webpages. (for example I could get on gmail not yahoo). The help screen said it was the router or there were no issues. I had to look online (on a different computer) and find out I had to turn off all my plug in to get it to work.
NOW
I keep getting an RUNDLL error message every time I turn it on. Can someone tell me what that is?
it says specified module could not be found: C:\user\Tashaun\appdata\local\upifitizoyiziyem.dll
The internet and all offline programs are running really slow and they keeps freezing or shutting down on their own or won't come up at all
Windows media player is completely messed up. My downloaded music won't go into the library. I have to make a playlist and put my songs in that. But yesterday I got some error message and half of my songs disappeared. I can't export the songs from the windows player either. I looked online and it all says the player is corrupted due to installation error when upgrading to windows 7. But I never upgraded to windows 7. It came with the computer. I tried some of the solutions anyway but I can’t delete wmdb file because windows said the media center was open, even though I used task manager and shut all programs off
Should I have Toshiba look at the computer? I don’t know if it’s the computer or the windows 7 software. Except for having to disable plugins, the computer worked fine for a month.
In addition, had Norton internet security on the computer since day 1. Tried Microsoft fix it program. And fixcleaner

With dll names like that, it looks to me like you've been hit by a malware. Doing recovery to out-of-box state is your easy way out on this.

Windows media player is corrupt

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