Windows Media Player keeps stopping

Hi,
I probably am in the wrong forum for this so, if someone can first move this to the appropriate forum, I'd be pleased.
Anyways, my Windows Media Player constantly stops whenever I play a movie through the CD Rom Drive and I'd like this issue resolved. I haven't uploaded or installed any files that would cause this problem. I believe I have Windows Media Player 11 (my laptop
is a Windows Vista if that helps). How do I permanently prevent it from stopping whenever I play a DVD on my laptop? Thanks.

Hi,
I suggest you run the Media Player Settings
troubleshooter and check.
Open the Windows Media Player Settings troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter
Please login with
Clean Boot
to see if the same issue occurs.
If the issue persists,
1: Run System File Checker (SFC) scan.
SFC scan will make Windows replace corrupt or missing system files on your computer.
a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
b. Click Continue or supply Administrator credentials if prompted.
c. In the Command Prompt window type the following, and press Enter:
sfc /scannow
Step 2:  Disable and re-enable Media Player.
a. Click on start and then go to Control panel.
b. Now click on programs and features.
c. Then click on “Turn Windows features on or off”.
d. Expand Media features.
e. Uncheck Media Player.
f. Restart the computer.
To re-enable Media Player, follow the same steps and place a check mark next to Media Player in Windows features and restart the computer.
Hope that helps.
Please note, since this forum is for Outlook IT Pro, if this issue persists and you need further assistance, please refer to Windows Client forum:
http://social.technet.microsoft.com/Forums/windows/en-US/home
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support

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