Windows Media Player plugin does not install on a fresh install of Firefox 15. This is a real issue with new students.

I have them go to the correct site:
plugin download page on Interoperability Bridges.
My only options are:
1. Have them move some files over manually; which isn't feasible with students who are technically challenged.
2. Have them install an earlier version of Firefox. 11 is the last known good version that accepts the WMP install. The problem I am finding with this is even though I tell them not to update before installing WMP somehow they still manage to do it. A lot of times they don't know how to tell me what version of ANY browser they are using.
Firefox is one of the few browsers that work with our LMS well, but this plug problem is a real issue.
This only pertains to any student who has never had Firefox on their computer prior to 11.
Thanks in advance.

I noticed it after 11, however with 12 students students experienced problems with puzzles in Angel LMS. We had people roll back to 11.
13 came out and that's when the trouble started. I usually stay in beta so I can get a idea of what's working. Once again I had people roll back to 11.
I logged into a system here I had not logged into before and did a fresh install of 11 and I was able to recreate the problem myself.
Getting people on 11 is a little harder this semester because I had to locate the 11 install and send that along with the plugin to new users. The 11 install likes to force the 15 update so they have to get the plugin installed right away. Sometimes the concept is a little much for some people.
Edit: 12 might have been okay, since we were rolling back anyway. I don't recall any issues with WMP the few weeks students had been using it.
Edit 2: I do remember trying to search these forums for the issue and someone posted that they had been experiencing the same problems with 12 beta (at the time it was beta) and I think it was explained as being a beta issue and it never went anywhere else.

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