Windows Media Technologies

O/S - Windows 7 Professional 64 bit
I was able to almost completely install Adobe Photoshop Elements 3.0.  The Windows Media Technologies component did not install.  Is this a crucial component?
Regards,
Fred

Hey Fred:
PSE3 was released long before Win7 came out. In fact, long before Win Vista came out. Therefore, running PSE3 on Win7 (or Vista) is not recommended. There are lot's of know issues.
PSE8 was the first version certified against Win7.
Bob

Similar Messages

  • Windows Media Player 12 under Win 7 Pro 64 nolonger able to play DVD

    Hello TechNet
    "Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card.  Try installing an updated driver for your video card." 
    It seems that I have recently joined the chorus of MS users who have a Media Player DRM issue, where DVD's that would work perfectly well in WMP12 and MCE are nolonger being recognised. The error message above is displayed now, every time a commercial DVD
    movie is inserted into the DVD drive where WIN 7 Pro 64 autoplay is used to open WMP12, The instruction to update video drivers is also not the solution.
    Considering that I have until recently, been able to play DVD with my current NVIDIA driver 314.22Whql (now updated to 332.21Whql) and my DVD drive remains exactly as before, the Codec's installed with Win7 Pro 64 WMP 12 are unchanged and were working
    fine. I do not know now what has caused the removal of DRM or the suggestion that my MPEG2 codecs can nolonger allow access to  commercial DVD content.
    I have tried all the suggestions raised about this issue from other MS users and MPV's in the forum, I have renamed the DRM folder and reset Windows Media DRM as directed. I have checked for a suitable MPEG2 codec/decoder on my system of which I have
    several choices, including the one installed with Win 7 Pro 64 / WMP 12.
    I have checked to see if I have a region issue with my DVD drive, and can confirm that the DVD drive will play DVD content when Playing DVD with "NERO 9 Showtime", this proves to me that the codec/DVD decoder is working in
    my system, I then try Win 7s MCE (Media Center) and WMP12, the result is a black unresponsive screen in MCE, and the error message noted above in WMP with a black screen in the player.   
    I would like to know if MS are working on a rectification for the issue, as none of the proposed solutions deliver any functionality back to MS default DVD players. Is there an update in the works to provide a definitive solution for WMP12 and MCE DVD functionality.
    Could you provide any new ideas, other than those already proposed to regain DVD function under MS default DVD programs.
    Cheers Jeff

    Hi Sengupta,
    Yes I have already tried - Reset DRM using the method described in a post by another MS MPV here in the forum.
    This is the method I used :
    1. First open My Computer go to Tools>FolderOptions>View> uncheck >Hide Protected Operating System Files >
    so that I can see the DRM folder and its contents.
    2. Go to C:\ProgramData\Microsoft\Windows\DRM  >Delete the contents of the DRM folder, these hidden files and the Cache folder with its contents. (Cache,
    blackbox.bin, drmstore.hds, IndivBox.key,
    IndivBox_64.key, v2ksndv.bla, v3ks.bla,
    v3ks.sec) DRM folder empty ready for DRM Reset via web link.
    3. Go to start menu Find InternetExplorer > right Click icon select > Run as Administrator > Blank Web page opens > I then paste the link provided (http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp)
    into the Url space > click Enter > a web page for Windows Media Technologies (Security Component Upgrade) opens.
    4. I then click on the 'Upgrade Button' and wait for it to search for upgrade components (Progress Status: Upgrading security components.... ), A download dialog then appears asking me to proceed. I then click 'Upgrade' and wait for it to
    finish downloading & installation
    (Progress Bar). . The install then completes saying the upgrade was successful I then click 'Done' close Browser and restart Computer.
    5. I then recheck inside the DRM folder that I had erased - the new downloaded files and Cache Folder with contents are all back inside the folder, as expected. 
    6. Upon restart I place a DVD that I know was working before into the DVD drive and wait, the DVD autostarts WMP12 with the onscreen DVD Disk navigation menu appearing. I then click 'Play' with in the menu option, to begin the
    Movie.
    7. The resulting error reappears when clicking Play
    "Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder,
    and video card.  Try installing an updated driver for your video card." 
    I will try once more to Reset the DRM using the Tool you have linked to, and follow your instruction exactly. Will see how it goes!  ............stay tuned
    It would be much appreciated If you could research  which MS update has broken DRM, the recent updates which I can think of right now would be :
    nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce GTX 275
    now replaced by Nvidia v332.21Whql Drivers. 
    Update for Microsoft .NET Framework 4.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems
    Possibly,
    Internet Explorer 11 for Windows 7 64bit ( which I have had to remove, rolling back to IE10 to allow use in another Forum without errors and glitches). something about IE11 Browser is not right, maybe a security component from IE11
    has interfered with DRM (Just guessing though)
    But I think it is more than likely a security update that was downloaded and installed at the same time as these other major Microsoft Update offerings.
    Cheers Jeff

  • Are there any Windows Media Rights V7 technology work-around conversions?

    I realize that Microsucks has retired their support for the Mac version of Windows Media Player, but there are times that it comes in handy when viewing protected files from PCers I work with. I've tried VLC and other converters and they have worked on certain file types, but as time moves on, so does the weired file types avaliable. Presently I'm dealing with a movie file that has a .php extention and I get this...
    In order to play this file, you need to upgrade your media player to a version compatible with Windows Media Rights Manager V7. Select View Compatible Players below to see a list of compatible media players.
    If your current media player does not have a Windows Media Rights Manager V7 compatible version, you should select a different player with the Windows Media Rights Manager V7 identifier.
    View compatible players
    The player choices are WMP or the Flip4Mac component for QT. Neither work for this file type. Has anyone gotten around this Windoze-Way-To-Pry-More-Money-Out-Of-Our-Pockets???
    PowerMac G5 Dual 1.8ghz   Mac OS X (10.3.8)  
    PowerMac G5 Dual 1.8ghz   Mac OS X (10.3.8)  

    In order to play this file, you need to upgrade
    your media player to a version compatible with
    Windows Media Rights Manager V7.
    Only Windows versions are compatible. You can't play these on a Mac.
    iFelix

  • IPOD NANO compatible with Windows Media Player????

    Hey guys,
    I realize this may be a really dumb posting but I'm looking at purchasing a iPod Nano but my concerns are about how you load your music onto the ipod. I currently have all my music in my Windows Media Player but the ipod webiste says that I have to use the iTunes program. Any information or clarification would be greatly appreciated as I debate such a large purchase! Thanks!
      Windows XP  

    Ok, I am definitely very technologically challenged, and I got a nano for christmas, and I have no idea how to get my music files from windows media player to itunes. I use limewire, which then puts all files in Media player, but my roomie accidentally deleted all my music from limewire, so now all that is in my itunes is all the music he downloaded from limewire after he deleted the library. Please help!!! I really wanna use my nano!!
    Thanks

  • How do I get fios to work with my new desktop w/ Windows Media Center

    Can someone please help me I have "fios".TV and internet 1HDSTB + 1HDDVR with multi room dvr Home media mgr.how do I get fios to work with my new desktop HP Pavillion m9715f**(specs below)**w/ Windows Media Center or did I just throw away my money?
    also equipted is 47" Samsung 850series 1080p 120hertz HD LCD TV + 36" Samsung 560series 1080p 60hertz HD LCD TV and 19"Samsung 950b LCD Monitor
    ** computer specs**
    Product number NZ017AA
    Introduction date 30-Jun-2009
    Country/region sold in: United States,Canada
    Hardware Base processor
    Phenom-9650 (A) 2.3 GHz (95W) 3600 MHz HyperTransport 3.0 Socket, AM2+
    Chipset AMD 780G
    Motherboard Manufacturer: MSI Motherboard Name: MS-7548 HP/Compaq motherboard name: Aspen-GL8E
    Power supply 300W
    Memory
    Component Attributes Memory Installed 8 GB Maximum allowed 16 GB (4 x 4 GB) (64-bit OS)
    4 GB* (4 x 1 GB) (32-bit OS)
    *Actual available memory may be less Speed supported PC2-6400 MB/sec Type 240 pin, DDR2
    Hard drive750 GB SATA 3G (3.0 Gb/sec)7200 rpm
    Blu-ray player & SuperMulti DVD burner with LightScribe Technology drive
    This Blu-Ray Disc DVD drive introduces a player that reads Blu-ray Disc format enabling you to watch high-definition Blu-ray Disc movies. NOTE: This drive does not include high-definition write capability.
    Formats/Disc types Write speeds Read speeds Storage capacity Blu-ray Disc BD-ROM SL NA up to 6X up to 25 GB BD-ROM DL NA up to 4.8X up to 50 GB BD-R SL not supported up to 6X up to 25 GB BD-R DL not supported up to 4.8X up to 50 GB BD-RE SL not supported up to 2.3X up to 25 GB BD-RE DL not supported up to 2X up to 50 GB HD DVD not supported DVD DVD-ROM SL NA up to 16X up to 4.7 GB DVD-ROM DL NA up to 8X up to 8.5 GB DVD+R SL up to 16X up to 12X up to 4.7 GB DVD+R DL up to 4X up to 8X up to 8.5 GB DVD+RW SL up to 8X up to 10X up to 4.7 GB DVD+RW DL not supported DVD-R SL up to 16X up to 12X up to 4.7 GB DVD-R DL up to 4X up to 8X up to 8.5 GB DVD-RW SL up to 6X up to 10X up to 4.7 GB DVD-RW DL not supported DVD-RAM up to 5X up to 5X up to 4.7 GB CD CDROM NA up to 40X up to 700 MB CDR up to 40X up to 40X up to 700 MB CDRW up to 24X up to 40X up to 700 MB CD-DA NA up to 32X up to 700 MB Video CD NA up to 10X up to 700 MB
    Wireless Wireless LAN 802.11 b/g
    Video Graphics Radeon HD4350
    512 MB DDR2 memory
    I/O Ports: HDMI, VGA, single-link DVI
    Television Hauppauge ATSC/NTSC TV tuner card with FM tuner
    Sound/Audio High Definition 8-channel audio
    ALC 888S chipset
    Network (LAN) Integrated 10/100/1000 Base-T networking interface
    Memory card reader
    Contains an Infrared receiver for remote control
    Supports the following cards:
    Compact Flash I
    Compact Flash II
    IBM Microdrive
    Secure Digital (SD)
    mini-SD
    MultiMediaCard (MMC)
    Reduced size MultiMediaCard (RS-MMC)
    MultiMediaCard Plus (MMC plus)
    MultiMediaCard Mobile (MMC mobile)
    Memory Stick
    Memory Stick Pro
    Memory Stick Duo
    Memory Stick Pro Duo
    SmartMedia
    xD Picture Card (xD = extreme digital)
    External I/O ports
    I/O ports on the front panel
    Port type Quantity 15-in-1 (4 slot) with IR Receiver One USB Two Headphone One Microphone One Audio L-R One S-video in One Composite video in One
    I/O ports on the back panel
    Port type Quantity PS/2 (keyboard, mouse) Two S/PDIF out (coaxial) One VGA One (disabled due to the installation of a graphics card) DVI-D One USB Four 1394a One LAN One Audio (side speaker out, rear speaker out, center/subwoofer-out , line-in, line-out, microphone) One Each
    Expansion slots
    Slot type Quantity PCI Express x16 One (None available) PCI Express x1 Three (Two available)
    Drive bays
    Bay type Quantity 5.25" Two (One available) 3.5" Two (One available) Personal Media Drive One (One available) Pocket Media Drive One (One available)
    Keyboard and mouse HP multimedia keyboard HP PS/2 optical mouse
    Remote Control USB infrared remote control,Remote control expansion card with IR ports,IR emitter cable to transmit codes to a set top box

    Based on what you've posted, your computer does not have the right tuner.   You need a QAM tuner to record locals from FiOS, or a CableCard tuner to record all local and cable channels from FiOS.
    QAM tuners to record local channels only
    This requires Windows Vista or Windows 7
    Hauppauge WinTV-HVR-2250
    SiliconDust HDHomeRun (info on a sale)
    CableCard tuner to record local and cable channels
    This requires Windows 7 + one CableCard from Verizon for $3.99/mo
    ATI TV Wonder Digital PC CableCard Tuner (records one channel at a time) -- $200-$250 on ebay
    Ceton MOCUR tuner (records four channels at a time) -- coming in early 2010 for $400-$600
    Make sure your computer has Windows 7 Home Premium (or better) installed.   That's necessary to support CableCard tuners.
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.

  • Ipod accidently synced with Windows Media Player

    When I hooked up my Ipod to my Windows computer and had Media Player up and running, it started to sync my files to my ipod....again...even though the same files are already on the ipod from itunes. When i sync my ipod now from itunes, it shows over 3 GB in "other"....the orange colored markings showing double the amount of music i'm supposed to have on there. How can I delete this "other" files from the ipod, which are uselessly taking up space without doing me any good at all?????? PLEASE HELP ME!!!!!

    Ok, I am definitely very technologically challenged, and I got a nano for christmas, and I have no idea how to get my music files from windows media player to itunes. I use limewire, which then puts all files in Media player, but my roomie accidentally deleted all my music from limewire, so now all that is in my itunes is all the music he downloaded from limewire after he deleted the library. Please help!!! I really wanna use my nano!!
    Thanks

  • Flip4Mac / Windows Media Player question..

    My husband subscribes to a service that allows him to hear audio commentary for his favorite Scottish football team. It requires the latest version of Windows Media Player though. I was thinking that Flip4Mac might be the answer, but when I tested it out, it gave me this message "Flip4Mac WMV is unable to play DRM protected content".
    Does this mean he is out of luck and can only listen to his games on a PC? (He's really angry with me for switching us to the world of Mac).
    Thanks...

    This is what the support site says.
    Content providers can protect Windows Media files from unauthorized playback by using a technology called digital rights management (DRM). A Windows Media file that has been assigned digital rights is called a "protected," or "licensed," or "secured" file.
    To play a protected file, you must obtain a license (a kind of electronic key) from the content provider. In many cases, the Player can acquire a license for you automatically when you attempt to play the file. In other cases, the content provider may not issue you a license until you pay a fee or provide additional information, such as your e-mail address.
    Content providers can issue several different versions of DRM licenses; however, Windows Media Player 9 for Mac OS X only supports version 1 licenses. This means that you might be able to play some protected files, but not others.
    We have informed our content partners about this issue so that they can decide whether to offer version 1 licenses to their customers who use Macintosh computers.
    Its worth a try.
    http://www.microsoft.com/windows/windowsmedia/player/mac/mp9/faq.aspx

  • Having trouble using windows media player in a browser

    Everytime I try to open streaming video in Safari I get an error message, sometimes I get "Cannot open the file. Verify that the path and filename are correct and try again" and sometimes "error creating unique tmp file". I have installed wmp I don't know how many times but I just can't get rid of this. I tryed this in my friend's mac and it worked fine but mine is giving me trouble. I have also tryed this in other browsers like Omniweb, firefox and even Internet explorer (internut exploder), what can I do?

    I do not know why it works on one Mac and not another. From a Microsoft Bulletin:
    Playing protected files
    Content providers can protect Windows Media files from unauthorized playback by using a technology called digital rights management (DRM). A Windows Media file that has been assigned digital rights is called a "protected file."
    To play a protected file, you must obtain a license (a kind of electronic key) from the content provider. In many cases, the Player can acquire a license for you automatically when you attempt to play the file. In other cases, the content provider may not issue you a license until you pay a fee or provide additional information.
    Although it is usually possible to play protected files by using Windows Media Player 9 Series for Mac OS X, in some cases you may encounter one of the following issues:
    * The Player displays the error message "Cannot open the file. Verify that the path and file name are correct and try again." In this case, verifying the path and file name will not solve the problem.
    * A Web page is displayed that informs you that you should upgrade to a newer version of the Player. In this case, you already have the latest version of Windows Media Player for Mac OS X, so upgrading will not solve the problem.
    In both cases, there is no way to resolve the issue, and you won't be able to play the file.
    However, I have sometimes been able to extract the url for the media file from the page source and put it directly into WMP and then been able to listen to it.

  • Playing video in Windows Media Player

    Ok I know, I'm the dreaded Windows user in the Apple forum. But I have good questions and as soon as I can afford it I'm getting an Apple laptop.
    Why can't I play the videos I downloaded in Windows Media Player 10? I'm pretty sure it's because I don't have a codec to play a .m4v file but where can I get one? Any help?
    Thanks all
    Alienware   Windows XP Pro  

    as soon as I can afford it I'm getting an Apple laptop.
    Bravo!
    EDIT: I miread your post. I'll renanswer differently this time.
    Why can't I play the videos I downloaded in Windows Media Player 10? I'm pretty sure it's because I don't have a codec to play a .m4v file but where can I get one? Any help?
    Because Windows media is competing technology. Since there's no real video "standard", different manufacturers use their own proprietary formats whenever they can.
    Depending on the video files you have, you might be able to convert them into some format that can be played on the iPod or in iTunes.
    Since I'm not a Windows user, I am not familiar with the format of videos downloaded using WMP.
    Try to look for a converter that will put your videos into one of the following formats:
    H.264 video: up to 768 Kbps, 320 x 240, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC up to 160 Kbps, 48 Khz, stereo audio in .m4v, .mp4 and .mov file formats
    MPEG-4 video: up to 2.5 mbps, 480 x 480, 30 frames per sec., Simple Profile with AAC-LC up to 160 Kbps, 48 Khz, stereo audio in .m4v, .mp4 and .mov file formats
    If you can get your video into one of the above two formats, it will work just fine on the iPod.
    Many conversion utilities have been mentioned in these forums. I believe Videora iPod Converter is popular amongst Windows users. I can't recommend it, since I have no experience with it. I just see it mentioned a lot. Seems users have had mixed results using it.

  • Windows Media Player codec

    I often use compressor to export my FCP project to m2v (use default setting), then import into studio pro to make DVD.
    I know on PC, VLC is the one of the best player to play most of kind of video files including DVD.
    However, I happened to have many client who isn't really computer savy, they expect to play DVD we produce for them with windows media player.
    The problem I ran into is, WMP will says "incomptatible codec" to play the DVD.
    I have several PCs, that will play the DVD with WMP, however, they usually already installed winDVD player...
    Assuming, those player include codec that will play DVD.
    Since such a player (winDVD, powerDVD..etc) usually cost money, I was looking for a free codec to play DVD with WMP.
    I tried k-lite codec pack, which I read it will work on WMP, however, I didn't have any luck to be able to play....
    Does anyone know if there is specific codec I need to be able to play DVD on window media player on PC??

    Thanks, Gary Scotland, for the reply.
    The problem is, many of our client is not very technology savvy and they expect all the video to play on their PC's WMP.
    Since they complained our DVD doesn't play on their machine, we provided them wmv format video, and VLC player to them to view them with explaining WM player is not a DVD player.
    If I figure out exactly what codec WM Player needs to be able to VOB video, it'd be very helpful, and that was reason why I posted this thread.
    I did try google them and search for them.. and test out on several PC that in our office, and one works on the particular codec I installed, but it doesn't work on the others...
    I know if we installed WinDVD/PowerDVD, then, there will be no problem to play DVD on WMP, however, they are all paid software/player...(don't think we want to pay the player for every client). I'm more looking for "THE CODEC".
    I hope this make sense...
    Thanks again.

  • Import music from windows media to itunes

    How on earth do i put my music from windows media center into itunes? I've tried everything I can think of but no luck. I just got a new nano and want to load it but... not technologically inclined!

    File -> Add folder to library and select the top level folder where your music is located, most likely \Music\.

  • Making QT play Windows media 10 / ASF files?!

    Hey guys,
    I have the latest version of quicktime pro installed on 10.4.10, with the flip4mac codes and a k-lite codec pack installed.
    I am trying to play windows media 10 files, in particular on this website:
    http://www.bloomberg.com (click one of the vids on the main page)
    But its no good! I cna see the video stream, but there is no audio.
    So basically im wondering, does any1 have a solution/codec for this type of file?
    From what i can tell its a windows media 10 stream using asf technology.
    I hope someone can get me on my way.
    thanks in advance!
    cheers,

    Hi Patrick!
    What an irritating and badly made site! Once on it you cannot get back here by using the back button!
    Normally I would recommend the following setup, but Bloomberg is one of the very rare exceptions that I cannot see. They seem to be completely Windows-oriented. Fortunately there are other news sites that work!
    And for those:
    These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
    Assuming you already run OS 10.4.9 or above and have Quicktime 7.2, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
    RealPlayer from http://uk.real.com/player/
    Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
    Perian from http://perian.org/
    Adobe FlashPlayer from http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
    In Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
    In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them).
    Now repair permissions and restart.
    The world should now be your oyster! (except Bloomberg!)
    You should also have the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

  • Spry Menu Bar hides behind embedded windows media player

    Hi guys. My Spry Menu Bar hides behind my embedded windows media player when I go over the menu with my mouse. Below is the code I used to embed my player. How can I make it transparent? Thank you!

    To the Params in your object tag, add this:
    To the attributes in your embed tag, add this:
    wmode="opaque"
    Note that z-index is totally irrelevant to Flash. also note that the Adobe Flash Player is wildly inconsistent from browser to
    browser and from OS to OS, which is one of the more valid reasons for Apple abandoning the technology's support on its touch
    devices.
    Al Sparber - PVII
    http://www.projectseven.com
    Dreamweaver Menus | Galleries | Widgets
    http://www.projectseven.com/go/hgm
    The Ultimate Web 2.0 Carousel

  • Blu-ray DVD no longer recognized by HP MediaSmart or Windows Media Player

    I have the HP Pavilion Elite HPE 250-f desktop computer. This computer includes a CD/DVD/Blu-ray drive. I bought this computer in 2010, and all these years I have successfully played CDs and DVDs on the computer. Until now, I have not attempted to play a Blu-ray DVD.
    A few days ago, I rented the "Divergent" Blu-ray DVD from my public library. The "Divergent" regular DVD was included in the package.
    I put the Blu-ray into the CD/DVD/Blu-ray drive. The HP MediaSmart software recognized the Blu-ray, but the software got into an endless "update" loop and did not play the Blu-ray. Microsoft's Windows Media Player also recognized the Blu-ray, but did not play the Blu-ray.
    One solution I heard about was to plug an HDMI patch cord into the back of my computer box, with the other end of the HDMI patch cord not plugged into anything. Supposedly, the HP MediaSmart software would play a Blu-ray if the software sensed an HDMI cord. Unfortunately, that did not work.
    I then downloaded the Media Player Codec Pack, http://download.cnet.com/Media-Player-Codec-Pack/3000-13632_4-10749065.html    Supposedly, this Codec Pack would allow the Windows Media Player to play the Blu-ray. The Codec Pack included the Classic Media Player.
    I tried to play the Blu-ray on the current Windows Media Player and the Classic version, with the new codecs installed. But nothing worked. I then used System Restore to get rid of the  Media Player Codec Pack. I found out that, in addition to the codecs, I was supposed to use the Slysoft AnyDVD HD software. However, I did not make any more attempts to use the codecs, and I did not download the Slysoft software.
    Now, here's where things get weird. Now, the HP MediaSmart software and the current Windows Media Player do not even *recognize* the Blu-ray DVD. They play the regular "Divergent" DVD very well. But they do not even *see* the Blu-ray DVD.
    I uninstalled the BDDVDRW CH20L driver, version 6.1.7600.16385 (win7_rtm.090713-1255). I restarted the computer, and a new driver was installed. The new driver's version is 6.1.7601.17514. But the Blu-ray DVD is *still* not being recognized.
    Now, I'm hearing that a Blu-ray lens cleaner may be required.
    So, what's going on here? Did the codecs in the Codec Pack damage the Blu-ray lens? Please advise.
    Thank you for any help you can give me.

    Hi, BH. Thanks for your response.
    sp60287.exe seems to be for Windows 8. I have Windows 7.
    But even if I got a PowerDVD version for Windows 7, I still have the issue of the Blu-ray disc not even being detected. The Blu-ray disc is in the drive, but the software (HP MediaSmart, Windows Media Player) says that there is no disc in the drive. This "no detection" issue began after I installed the codecs in the Codec Pack and tried to make Windows Media Player work with the codecs. Is there an issue with the Blu-ray lens? Or is there an issue with the Blu-ray disc itself? 
    I notice that the regular "Divergent" DVD has no fingerprints on it, even after I touch it. But the Blu-ray DVD has lots of fingerprints. Does the Blu-ray have some kind of weird surface? Is there some problem with the Blu-ray's surface that is causing the Blu-ray to not even be detected?
    Thanks.

  • Zen Touch No Longer Recognized By Windows Media Pla

    <SPAN>My Zen Touch stopping being recognized by Windows Media Player today.<SPAN> I still see the MTP connected icon in the task tray and I still it listed without a warning in Device Manager, but WMP doesn?t recognized that it is attached.<SPAN> I?ve tried different USB ports and a different USB cable.<SPAN> There are no errors in the application log.<SPAN> I reformatting my device and run the cleanup option, but I still can't WMP to see the device.<SPAN> The only changes I can think of is installing IE7 Beta 2 and installing MusicMatch.<SPAN> I?ve since uninstalled MusicMatch, but I still have the problem.<SPAN> Does anyone have any suggestions?<SPAN> Or there a way I can increase the logging so I can get a better idea of what might be failing.

    Hi Ted
    I deleted the file and reconnected my device and it quickly grew to 600kb. I'm not sure exactly what you need and there didn't seem to be anything interesting at the end of the log, but I did find the following lines which, from what I can, is from the point when WMP tried to establish a connection with the device and failed.
    WPD: 740.544 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.544 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.544 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failedWPD: 5688.336 0843 0 0 [wpdsp.dll] EXITING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 0 [wpdsp.dll] ENTERING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ENTERING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 740.424 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.424 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.424 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failed
    Message Edited by winterminute on 02-08-2006 07:25 AM

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