Windows Media Won't Start Up - Big Error Message - wmploc.dll, etc

"Error" message when trying to open up Windows Media Player:
"The file wmploc.dll has a version number of 12.0.7601.18150 where
12.0.7601.17514 was expected.
Windows Media Player is not installed properly and must be reinstalled.
Do you want to reinstall the Player from the Microsoft web site?"
I click on "yes" and go to the site.
Many reinstall attempts fail everytime. The WMP seems to download and install properly, but always get same red circle X box message
This is where MS takes me: http://windows.microsoft.com/en-us/windows/download-windows-media-player
Thank you very much in advance for your help,
Jim

Hi,
From the error message, it indicates the version of wmp.dll is out of sync with what is set in the Windows registry.
Please attempt to fix it through the steps below:
Reboot your system.
Open cmd.exe as an administrator by selecting Start/All Programs/Accessories.
Right click on Command Prompt and choose Run as administrator.
Type in unregmp2.exe /UpdateWMPVersion
Press enter.
Andy Altmann
TechNet Community Support

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