Windows message "itunes has stopped working"

Just installed 11.0.1.  When I try to open the new program, I receive the itunes has stopped working message.  Everything was fine before installing the new version.  I'm running Vista.  Can anyone help?  I'd be most appreciative.

Maybe you should try to re-install iTunes cleanly as described below:
http://support.apple.com/kb/HT1925
Hope this helps!

Similar Messages

  • TS1717 iTunes 11 and Windows 7 (32 bit). iTunes crashes frequently (Windows message : "iTunes has stopped working and will be closed").

    iTunes 11.0.1.12 and Windows 7 (32 bit, latest version). iTunes crashes frequently (Windows message : "iTunes has stopped working and will be closed"). I may be trying to search for an App. or book (or anything else), trying to access iTunes store, checking for updates to Apps., inputting my password, etc. etc. I have uninstalled iTunes several times, reinstalled several times, but the error persists. I tried the iTunes 10 suggested fix of running in safe mode, but iTunes again crashed when I was trying to create a new ID.
    Any real help would be gratefully received. Thank you.

    Still having this issue

  • Windows Message 'iTunes has stopped working' and fails to sync my iPhone

    Ive synced my iPhone so many times, but now its decided it doesnt want to co-operate. I dont have that much knowledge of iPhones when they go wrong.. So heres what happens and what I need help with..
    I connect my iPhone to iTunes and it starts syncing and backing up my iPhone and when it gets to loading songs it gets to about the second song and a windows message pops up and says
    iTunes has stopped working
    Windows can check online for a solition to the problem (i have clicked this and nothing happens)
    and it also just tells me to close the program
    Its beyond frustrating now, its happened about 10 times
    I also downloaded the latest version of iTunes but that hasnt helped...
    Help!

    Maybe you should try to re-install iTunes cleanly as described below:
    http://support.apple.com/kb/HT1925
    Hope this helps!

  • Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

    I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
    Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I am running windows 7. My itunes keep shutting down on me. I keep getting the message itunes has stopped working What can I do?

    I keep getting the message itunes has stopped working. A problem has caused itunes to stop working correctly. What can be the cause?

    Hello Main Event,
    Thank you for using Apple Support Communities!
    I found this article while researching iTunes quitting unexpectedly on Windows 7 and feel it will help to resolve the issue here.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    It starts with troubleshooting 3rd party plug ins, then moves on to account troubleshooting if needed.
    Open iTunes in Safe Mode to isolate any inference with plug-ins or scripts not manufactured by Apple.
    Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
    If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-insfor steps on how to remove third-party plug-ins.
    Take care,
    Sterling

  • TS1717 Ever since I downloaded and installed iTunes64Setup.exe  v. 6.0.1, it crashes on my Windows 7 system, with the useless message, "iTunes has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program an

    iTunes64Setup.exe, even after multiple times of uninstalling and reinstalling with even a fresh download crashes with the message:
    "iTunes has stopped working.  A problem [unspecified] caused the program to stop working correctly.  Windows will close the program and notify you IF a solution is available."  I cannot get out of this loop and it renders my iPad HD useless.  I tried calling the Apple Store but was referred by an automated system to this web site.  I tried looking up the problem in the FAQ but it didn't help.
    merylew

    Hi there Nok Saensanoh,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    -Griff W.

  • TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I accepted a version update and now iTunes closes on launch with the message "iTunes has stopped working. Windows will close the program and notify you if a solution is available." What to do?

    I accepted a version update and now iTunes closes on launch with the message "iTunes has stopped working. Windows will close the program and notify you if a solution is available." What to do?

    Hey Todd Rubenson,
    Thanks for the question. I understand that you are experiencing issues with iTunes for Windows unexpectedly quitting. The following resource may provide a solution:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • I have Windows 8 64 bit.  iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"

    I have Windows 8 64 bit.  iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"

    COPY   QTMovieWin.dll   FROM    c:\program files (x86)\common files\apple\apple application support\   INTO c:\program files (x86)/iTunes"

  • Installed update 11.1.3.8 on windows 8.1 now get message itunes has stopped working when trying to acess itunes store

    itunes was working fine prior to installing 11.1.3.8 on windows 8.1 now when trying to access itunes store get error message itunes has stopped working.

    i have the same problem no radio stations at all bit shabby hate technolgy now adays

  • Message: itunes has stopped working when I connect ipod touch-windows 7

    message: "itunes has stopped working"    when I connect ipod touch-using  windows 7

    Make sure to check your internet settings or the settings on your wi-fi server (if accessible). You may also want to make sure that your not in a place where wi-fi is obtructed.(concrete walls other machines, etc.)

  • Message "itunes has stopped working". Itunes opens and can read an audio cd but as soon as the "get information" option is selected the message "itunes has stopped working" and the computer freezes or at least slows to a snail's pace.

    Hi,
    I have a PC running Windows 7 - 64bit OS. I have had iTunes installed since the beginning of the year on this computer and have not had any trouble with it except actually using iTunes but that is a different issue. The other day I inadvertently downloaded "Tuneup" which I don't want or need. I firstly want to say I have no concrete evidence that Tuneup has led to my problems. It may be coincidental that Tuneup and my problems appeared together.
    Tonight when I started iTunes, Tuneup took over a quarter of the screen on the right side. I closed this program. When the list of tracks was ready to be loaded from the CD and I went to" file" - "get info" option the message "iTunes has stopped working" would appear. Closing this message resulted in iTunes shutting down. I should say that before I closed the message the computer had essentially ground to a halt. The other curious thing was the behavour of the mouse pointer on the screen - the only place where it was visible was in the "iTunes has stopped working" box. Moving it out of the message box resulted in it disappearing. It would reappear if it were caused to wander into the message box.
    I subsequently removed Tuneup (control panel, programs and features, etc...) iTunes had not improved. I then deleted iTunes, firstly saving the library to a file on the desktop. Then I did a fresh(?) install of ITunes but there seems to be no change. A curious thing was even though I had deleted iTunes through the control panel the library was still there as if I had done nothing. The whole thing is a complete mystery and extremely galling.
    If someone has had a similar problem I would really like to know what the fixes were.
    Thanks for "listening".
    Cheers,
    Grant Andrews.

    I had a similar problem. I'm using 64bit Windows7. The following solution worked for me:
    COPY    QTMovieWin.dll
    FROM    c:\program files (x86)\common files\apple\apple application support\
    INTO     c:\program files (x86)/iTunes
    Also, reinstalling Quicktime has worked for others having this same issue.

  • I keep getting the message itunes has stopped working I can't even open itunes I have tried uninstalling and installing, starting in safe mode but nothing seems to work. Please can anyone help me

    I have recently bought a new laptop with windows 7 and when i have tried to install and open itunes i keep getting the message 'itunes has stopped working' itunes then shuts down before i can do anything to fix it. This happens every time I try to open itunes. I have tried uninstalling itunes and reinstalling it, starting itunes in safe mode. Nothing seems to work. Please can anyone help.

    If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
    Try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • ERROR MESSAGE:  ITUNES HAS STOPPED WORKING

    Hi guys n girls, i was wondering if antonehas had the same probs as me, and ill try to explain what happens, After buying an ipod classic 120gb, i downloaded itune 8 for the firs time and it installs, then windows installer asks you "wouldyou like to open itune" so, i click yes, i set it all up, sort out a library, sync to ipod which is all fine, ipod works great.. Now if i close itunes, and open it again another time i get an error message,"itune has stopped working and windows is looking for solutions" and this does it evertime i click onto the icon and the quicktime icon aswell. now ive remove all of itune, quicktime, bonjour, apple updater and mobile support includeing a file to do with apple including some of the music that becomes attactched to it and checking system 32.i then download a fresh itues, it installs, works for the first time and thats it, i get the message again. i have uninstalled and installed intune including various products several time but to no sucess with getting itune to work. if anyone can possibly help me with this as ipod dont bounce off of walls very well cheers
    bazza
    bazdonsop

    please sombody help me, apple support are no help, the shop are no help, the only thing i havent tried is delete everything on my laptop and put it back to factory, which is my very last resort

  • I keep getting the message "iTunes has stopped working". May I have some help please to solve this?

    I just updated to iTunes 10.5 and now, I can't listen to music or watch a movie without the message "iTunes has stopped working" popping up. As soon as this happens, iTunes crashes completely. I'm running on Windows 7 - 64 bit. May I have some help please

    If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
    Try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Maybe you are looking for

  • Q1: Secondary Index. Q2: Fiscal Year /Period

    Hi gurus, I have two questions need your explain: Q1: To improve the query performance I am going to create some secondary indexes on an ODS, I am wondering whether this action will remove the data from the ODS therefore I have to reset the data load

  • Have uninstalled itunes and reinstalled itunes and still get apple photo stream exe not working

    I have uninstalled itunes and all it's components and reinstalled itunes and still get applephotostream.exe error. 

  • Blocking of J1IEX Transaction for particular company code

    Hi, I have two requirment, 1 :  For our one company code  C011 , J1IEX transaction should not allow ,  we have one user and that user is working on different conpany code  but for particular to this company code C011,  how to block the J1IEX transact

  • Showing pending quantity

    Dear Experts, We are checking subcontracting challans J1IFR and annexure IV ,user reversed quantity,user reversed the quantity,but its showing quantity due for reversal in red color,please let me know the standard process when some qty showing in gre

  • Time Machine incomplete backup - how to recover files

    I did not complete a Time Machine backup due to  a failing hard drive.  I can see from the space left on my external drive that Time Machine backed up a substantial number of files.  Is there a way to go into the backup file to recover a few key file