Windows Network Connection

I'm stumped. OS 10.6.8 Macbook Air. We changed our office network to Windows 8 (previously XP). I cannot see the shared Network folder from Finder. I have a Macbook Pro with Mavericks, and the change was seamless. The Windows 8 server can see my Macbook Air on the network, but I can't see it. Using Finder "Go To Server," I get the dreaded "There was an error connecting to the server “192.168.0.57”. Check the server name or IP address, and then try again." I have my Macbook Pro side-by-side with the same configuration, but the Air does not see "Shared" in the finder. I even tried a direct Ethernet connection. It connects me to the internet (wired and wirelessly) but I get no network functions. Any ideas?

Hi,
I first suggest you run the following command
ipconfig /release
ipconfig /renew
Check the result.
If it does not work, then if the pc obtains IP address automatically, please try to assign an static IP address to the network card for a test.
Meanwhile, please make sure to have the latest drivers for the network card or just reinstall the NIC.
Regards
Yolanda
TechNet Community Support

Similar Messages

Unwanted Pop-Up window (network connection).

I keep getting disturbed by a pop-up window saying my Network cannot be connected . It disturbs me. I tried System Pref's but to no avail. How can I lose this annoying thing that happens sometimes when I'm in the middle of something? Thanks.

This is the popup that keeps appearing. It is in Dutch, but is says somethin like: "A problem occured when connecting to server TC J&J. The server doen't exsist or is not available. Check the servername or IP adress, check the network connection and try again."
The server does not exist indeed. It was a former name of my Time Capsule that I deleted years ago.
Anyone having the same issue or knows a sollution?

Mac book air os x lion windows network connection keep getting locked out

hello, I have an end user with a mac air, running os x lion. I attached him to a network share on the windows network active directory on server 2008. he is the only one that when he clicks on the network share it locks him out. I check a/d and he is locked out each time. Is there a fix for this. other computer specs are processor 1.7 ghz intel core i5 4gigs memory. this should be an easy fix for such a robust machine.

Hey,
yes I did get to the bottom of this problem!!!. After spending some time on the phone with apple support they suggested that it was probably a problem with the hardware on my macbook air.
So I took this to an apple shop they had a look and it was infact a problem with the logic board. Not sure what was wrong specifically but they replaced it and then reinstalled OS for me and now works perfectly. All came under the warrenty obviously.
I had a look at your thread and it seems that your having the same problem, only thing i can suggest is ring support if you havnt done so already they will go through recovery with you, should be all free if you have just bought your new mac. Alternatively, to save time I would quickly check and download via a different internet connection/ try connect your mac to the router with an ethernet cable, just to see wether its an internet issue.
If this fails unfortunately you will most likely have to take it to an apple store to get them to take a look!.
Good luck
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Windows 7 Pro not finding network connections after boot camp installation. Is there something special we have to do to get the network (wired and wireless) set up?

Any suggestions for getting the network connections working on Windows 7 Pro running on a Mac Min with OSX Lion?

tim-bob wrote:
Any suggestions for getting the network connections working on Windows 7 Pro running on a Mac Min with OSX Lion?
If you haven't yet installed the Windows Support Software, that's probably why, so install it now.

Jabber for Windows 9.1(3) - All network connections fail at least once a day

Hi,
We have Jabber for Windows 9.1(3) running, with the MSI 3.2 installed as well.
At least once a day my computer stops making network connections (Outlook gets disconnected, Internet Explorer cannot connect to Google, Chrome also fails). When I shut down and restart Jabber all network IO resumes.
Has anyone seen this behavior?
I've made two problem reports for this. Is anyone interested?
Regards,
Erik Tamminga
PS. Server side we're running all 9.1 versions.

We had the same issue and logged a TAC case, and the final result was to uninstall media services as mentioned above. Obviously now you no longer have desk phone video.
The new 9.2 beta has a new media service version, and the rollout of the new 9.2 client is mid march I believe, so hopefully this rectifies the problems, because if it doesn't I think this would not be a good thing for Jabber as a product unfortunately.
Cheers

How to connect my macbook pro to a windows network

Hey... I have used my MacBook outside of the office all the time, but know we are going to use it for business purposes. We have a "basic" windows network to share files, folders, printers and scanners. How do I start connecting my MacBook to this network.

Hi alex,
It probably depends on which OS you're on; the following is for 10.6.8.
If you're trying wirelessly, I think you can open System Preferences > Network > click on the lock and enter your password if it's locked > select AirPort > in the dropdown menu next to Network Name select Join other network and enter the info asked for > click Apply if it's not grayed out.
If ethernet, click on Ethernet > Advanced > click on the Ethernet tab > select Automatically in the Configure dropdown menu > click on OK > click on Apply.

How to connect my MacBook to a hp printer on windows network?

Please help! I had my MacBook connect to my hp 1200 series printer wireless on a windows network. It was working fine for a few weeks. Then yesterday it just stop printing. I can find the printer on my Mac and it sends the message to print and the printer turns on but nothing happens. I have another laptop on the network a Dell computer and it prints fine wirelessly. I originally connected the printer on the MacBook Thursday print/fax then when to + and windows icon found the shared computer then printer then add it and worked. Please help!!!

Take the Mac to the printer and use the USB cable.
Call your respective IT person for support.

After updating my Iphone 4s to os 7.1.1 ota, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset! My phone has the itunes logo and charger symbol on it .

After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.

Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

When I turn on my iPad 1it stops the network connection to my windows xp pro computer. Ican fix the network connection by repairing the windows machine network. What is the reason thia is happening?windows

When I turn on my iPad 1it stops the network connection to my windows xp pro computer. Ican fix the network connection by repairing the windows machine network. What is the reason this is happening?windows

Are you using DHCP to allocate IP addresses via your router or Static IP allocation?
You may have an IP conflict in your network.
Check on your various network configuration parameters in your iPad, PC and WiFi router.

I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." help!

I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

TS1424 everytime i try to download an app from itunes, or to 'view all' the apps listed, the error says; 'We could not complete your iTunes Store reuest. The network connection was reset' I used both my desktop and laptop both on Windows 7 Pro, & net is f

everytime i try to download an app from itunes, or to 'view all' the apps listed, the error says; 'We could not complete your iTunes Store reuest. The network connection was reset' I used both my desktop and laptop both on Windows 7 Pro, & net is fine. please help. is there soemthing wrong with apple store temporarily?

The latest message is: 'We could not complete your iTunes Store request. The network connection was reset.'
In between, I got a messge about verifying my payment method. When I tried to submit the details, I kept getting a mmessage stating that my payment method was declined (my card is not near it's expiration date, and works fine).
Argh!

When I run a diagnostic on my network connection, Itunes says that a secure connection was not found giving the following message. Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002) Hewlett-Packard HP Pavilion dv6700 Notebook PC iTu

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
VoiceOver Kit 1.4 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0025AAF8089EC380
Current user is not an administrator.
The current local date and time is 2011-05-15 21:05:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: dc0c6f739bfede483c8983f10e41784f
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {588EB1BD-8374-43B1-B687-C47C33764298}
Description:    Intel(R) Wireless WiFi Link 4965AGN
IP Address:    192.168.1.2
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Sun May 15 20:23:07 2011
Lease Expires:    Mon May 16 20:23:07 2011
DNS Servers:    192.168.1.1
Adapter Name:    {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
Description:    Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 18:00:00 1969
Lease Expires:    Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-04-30 21:01:11.

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir

Network Connectivity Status Indicator for IPv6 works wrong in Windows 7 and Windows 8

Hi Folks,
I am working on testing Network Connectivity Status Indicator for IPv6 in Windows 7 and 8.
Waht is "Network Connectivity Status Indicator(NCSI)" you can refer to https://technet.microsoft.com/en-us/library/ee126135%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
I found that even if Network Connectivity Status Indicator detect IPv6 connection to http://ipv6.msftncsi.com/ncsi.txt failed.
Windows IE still use IPv6 to connect to website first, rather than stop using IPv6 and to use IPv4.
It will cause IPv6 fallback to IPv4 problem, that's 21 secs and 7 secs delay for fallback in Windows 7 and 8.
Does anyone suffer the same problem?
Or someone know how this works?
Thanks!

Hi Roger_Wang0214,
"Windows IE still use IPv6 to connect to website first, rather than stop using IPv6 and to use IPv4."
By default Windows prefers IPv6 over IPv4,we can manually configure the IPv4 prefer over IPv6 if it has result in any troubles.
Here is a link for reference :
Resolving Internet connectivity issues after World IPv6 Launch (June 6, 2012)
https://support.microsoft.com/en-us/kb/2533454
"The "Prefer IPv4 over IPv6" Fix it solution will configure your computer to prefer IPv4, instead of IPv6. By default, Windows prefers IPv6 over IPv4. If you are having problems using IPv6 to connect to some websites, this may resolve the
problem."
For a Windows 7 machine ,we can try the following fixit tool to configure IPv4 prefer over IPv6 .For a Windows 8.1 machine ,we can configure it referring to the manual part .
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\DisabledComponents
If the DisabledComponents entry is unavailable, we can create it (DWORD (32-bit) Value).Then set a value with "0x20"to prefer IPv4 over IPv6 by changing entries in the prefix policy table.
Here is a link for reference :
How to disable IPv6 or its components in Windows
https://support.microsoft.com/en-us/kb/929852
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows 8.1 Lock Screen drops network connectivity when screen locked using Win+L

Hi!
I was sent here from Microsoft Community forum. The question is:
Since Windows NT 4.0 I'm using Lock Screen to prevent people from accessing my computer when I'm leaving my room. First I was using CTRL+ALT+DEL / Lock Screen, then switched to Win+L keyboard shortcut when it was first introduced.
Everything was fine until I switched to Windows 8.1 computer (Sony Vaio Duo 13 with Broadcom wireless network controller). This machine is 8.1, not 8.0 upgraded to 8.1.
My problem is that when I hit Win+L combo the Lock Screen (with clock etc.) is displayed. Then, despite I have configured not to turn off display, the screen goes blank (after 30 seconds since lock) and network connectivity is cut off from desktop
apps (I suspect the system goes into Active Standby mode, because Modern UI apps like Tune-In radio keep working fine).
100% repeatable scenarios:
## Scenario 1 ##
1) Log in
2) Open desktop app that uses network connectivity. Outlook 2013 from Office365 subscription
3) Check that it has connected
4) Lock screen (Win+L)
5) Wait for 30 seconds (first incorrectly posted as few minutes) as screen goes black
6) Unlock screen (using password)
7) In right corner of Outlook app you will see "Unable to connect with Exchange server" and few seconds later it will reconnect sucessfuly
## Scenario 2 - the more annoying ##
1) Log in to Win 8.1 computer
2) Connect to it using SMB (in my case I wanted to transfer 30 GB of files from local hard drive C: to server) \\COMPUTER-NAME\c$ from Windows Server 2012 R2
3) Start copying files from computer to server
4) Lock the screen on computer
5) As soon as screen goes black server displays message "Lost connection to the resource. Try again?"
6) Unlock screen on the computer
7) Click "Try again" and it will continue copying files
My power settings are set to go into stand by after 5 hours and if I not lock the screen it doesn't go to sleep before 5 hours.
When I lock the screen using Win+L it goes into (probably Active) Standby mode.
Is there any way to prevent it from going to Active Standby when locking screen? I need the screen lock for security reasons but I don't want it to drop my network connectivity on remote desktops, file transfers and other desktop activities before 5 hour
timeout.
This issue is not related to more or less known wireless network connectivity problem that happens to many Intel Haswell computers. Mine doesn't exhibit those problems. I can easly push 100 - 200 GB of wireless data without network drops.
Computer information:
Sony Vaio Duo 13: SVD1322C5E
Intel Core i5-4200U
8 GB RAM
Windows 8.1 Pro 64-bit
Broadcom 802.11n SDIO network adapter
Originally posted at: http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/windows-81-lock-screen-drops-network-connectivity/099f16bd-b00d-4ba9-b833-48bf1d55ffe4
Best regards,
Sergiusz

Same issue here using Surface 3 Pro with either internal WLAN or MS USB LAN Adapter. I'm frequently used to keep open connections over SSH to some servers. On switching to lock screen explicitly by pressing Win+L or implicitly due to idle timeout all
connections to servers are lost. In addition, I don't get any notifications on incoming Skype messages (using Skype for desktop) when lock screen is active.
Neither NIC is showing "Power Management Tab" according to step 5 of instructions above.
Additionally observing USB LAN NIC seems to be kept active after activating lock screen, but traffic stops (according to its flashing light) when lock screen is switching off display. Blanking display doesn't seem to be adjustable in System Settings (Energy
Options accessed through Win+X).
Find attached log file of powercfg -energy -duration 300 ...
Log file is in German. It basically claims unset timeouts for deactivating display while running attached to power supply though lock screen is turning off displays within 1-2 minutes.
Energieeffizienzdiagnose-Bericht
Computername
KRITIAS
Überprüfungszeit
2015-01-10T15:07:47Z
Überprüfungsdauer
353 Sekunden
Systemhersteller
Microsoft Corporation
Systemproduktname
Surface Pro 3
BIOS-Datum
10/16/2014
BIOS-Version
3.11.0350
Betriebssystembuild
9600
Plattformrolle
PlatformRoleSlate
Netzbetrieb
true
Prozessanzahl
67
Threadanzahl
1319
Berichts-GUID
{1a168801-c189-46fe-811c-235e6bf2bd0d}
Analyseergebnisse
Fehler
Energierichtlinie:Verdunkelungszeitlimit ist deaktiviert (Netzbetrieb)
Der Bildschirm ist nicht so konfiguriert, dass er nach einer Zeit der Inaktivität verdunkelt wird.
Energierichtlinie:Standbyzeitlimit ist deaktiviert (Netzbetrieb)
Der Computer ist nicht so konfiguriert, dass nach einer Zeit der Inaktivität automatisch der Wechsel in den Standbymodus erfolgt.
CPU-Auslastung:Prozessorauslastung ist hoch
Die durchschnittliche Prozessorauslastung während der Ablaufverfolgung war sehr hoch. Das System verbraucht weniger Energie, wenn die durchschnittliche Prozessorauslastung sehr niedrig ist. Überprüfen Sie die Prozessorauslastung für einzelne Prozesse,
um festzustellen, welche Anwendungen und Dienste den größten Anteil an der Gesamtprozessorauslastung haben.
Durchschnittliche Auslastung (%)
45.31
Warnungen
Plattform-Zeitgeberauflösung:Plattform-Zeitgeberauflösung
Die standardmäßige Plattform-Zeitgeberauflösung beträgt 15,6 ms (15625000 ns) und sollte immer dann verwendet werden, wenn sich das System im Leerlauf befindet. Wenn die Zeitgeberauflösung erhöht wird, sind die Technologien zur Prozessorenergieverwaltung
möglicherweise nicht wirksam. Die erhöhte Zeitgeberauflösung kann auf eine Multimediawiedergabe oder Grafikanimationen zurückzuführen sein.
Aktuelle Zeitgeberauflösung (100-ns-Einheiten)
10007
Maximale Zeitgeberperiode (100-ns-Einheiten)
156250
Plattform-Zeitgeberauflösung:Ausstehende Zeitgeberanforderung
Von einem Programm oder Dienst wurde eine Zeitgeberauflösung angefordert, die kleiner als die maximale Zeitgeberauflösung der Plattform ist.
Angeforderter Zeitraum
10000
ID des anfordernden Prozesses
3476
Pfad des anfordernden Prozesses
\Device\HarddiskVolume4\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
Energierichtlinie:Bildschirmzeitlimit ist lang (Netzbetrieb)
Der Bildschirm ist so konfiguriert, dass er nach mehr als 10 Minuten Inaktivität ausgeschaltet wird.
Zeitlimit (Sekunden)
900
USB-Standbymodus:Vom USB-Gerät wird nur selten in den Modus für selektives Energiesparen gewechselt.
Von diesem Gerät wurde während der Ablaufverfolgung nur unregelmäßig in den Modus für selektives Energiesparen gewechselt. Die Prozessorenergieverwaltung ist möglicherweise nicht möglich, wenn sich dieses USB-Gerät nicht im Modus für selektives Energiesparen
befindet. Dieses Problem verhindert jedoch nicht den Wechsel des Systems in den Standbymodus.
Gerätename
USB-Verbundgerät
Hostcontroller-ID
PCI\VEN_8086&DEV_9C31
Hostcontrollerspeicherort
PCI bus 0, device 20, function 0
Geräte-ID
USB\VID_05AC&PID_0250
Portpfad
1,2
Standbydauer (%)
14
USB-Standbymodus:Vom USB-Gerät wird nur selten in den Modus für selektives Energiesparen gewechselt.
Von diesem Gerät wurde während der Ablaufverfolgung nur unregelmäßig in den Modus für selektives Energiesparen gewechselt. Die Prozessorenergieverwaltung ist möglicherweise nicht möglich, wenn sich dieses USB-Gerät nicht im Modus für selektives Energiesparen
befindet. Dieses Problem verhindert jedoch nicht den Wechsel des Systems in den Standbymodus.
Gerätename
Surface Ethernet Adapter
Hostcontroller-ID
PCI\VEN_8086&DEV_9C31
Hostcontrollerspeicherort
PCI bus 0, device 20, function 0
Geräte-ID
USB\VID_045E&PID_07AB
Portpfad
1,1
Standbydauer (%)
5
USB-Standbymodus:Vom USB-Gerät wird nur selten in den Modus für selektives Energiesparen gewechselt.
Von diesem Gerät wurde während der Ablaufverfolgung nur unregelmäßig in den Modus für selektives Energiesparen gewechselt. Die Prozessorenergieverwaltung ist möglicherweise nicht möglich, wenn sich dieses USB-Gerät nicht im Modus für selektives Energiesparen
befindet. Dieses Problem verhindert jedoch nicht den Wechsel des Systems in den Standbymodus.
Gerätename
Generischer USB-Hub
Hostcontroller-ID
PCI\VEN_8086&DEV_9C31
Hostcontrollerspeicherort
PCI bus 0, device 20, function 0
Geräte-ID
USB\VID_05AC&PID_1006
Portpfad
1
Standbydauer (%)
5
USB-Standbymodus:Vom USB-Gerät wird nur selten in den Modus für selektives Energiesparen gewechselt.
Von diesem Gerät wurde während der Ablaufverfolgung nur unregelmäßig in den Modus für selektives Energiesparen gewechselt. Die Prozessorenergieverwaltung ist möglicherweise nicht möglich, wenn sich dieses USB-Gerät nicht im Modus für selektives Energiesparen
befindet. Dieses Problem verhindert jedoch nicht den Wechsel des Systems in den Standbymodus.
Gerätename
USB-Eingabegerät
Hostcontroller-ID
PCI\VEN_8086&DEV_9C31
Hostcontrollerspeicherort
PCI bus 0, device 20, function 0
Geräte-ID
USB\VID_045E&PID_0797
Portpfad
1,3
Standbydauer (%)
14
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
firefox.exe
PID
5968
Durchschnittliche Auslastung (%)
1.57
Modul
Durchschnittliche Modulauslastung (%)
\Device\HarddiskVolume4\Program Files (x86)\Mozilla Firefox\xul.dll
0.60
\Device\HarddiskVolume4\Program Files (x86)\Mozilla Firefox\mozjs.dll
0.27
\SystemRoot\system32\ntoskrnl.exe
0.16
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
System
PID
4
Durchschnittliche Auslastung (%)
0.59
Modul
Durchschnittliche Modulauslastung (%)
\SystemRoot\system32\ntoskrnl.exe
0.24
\SystemRoot\system32\DRIVERS\igdkmd64.sys
0.12
\SystemRoot\system32\DRIVERS\avc3.sys
0.07
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
dwm.exe
PID
6264
Durchschnittliche Auslastung (%)
0.47
Modul
Durchschnittliche Modulauslastung (%)
\SystemRoot\system32\ntoskrnl.exe
0.10
\Device\HarddiskVolume4\Windows\System32\dwmcore.dll
0.09
\SystemRoot\System32\drivers\dxgkrnl.sys
0.06
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
Skype.exe
PID
11008
Durchschnittliche Auslastung (%)
0.26
Modul
Durchschnittliche Modulauslastung (%)
\Device\HarddiskVolume4\Program Files (x86)\Skype\Phone\Skype.exe
0.11
\SystemRoot\system32\ntoskrnl.exe
0.05
\SystemRoot\System32\win32k.sys
0.04
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
svchost.exe
PID
1528
Durchschnittliche Auslastung (%)
0.25
Modul
Durchschnittliche Modulauslastung (%)
\SystemRoot\system32\ntoskrnl.exe
0.16
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
0.02
\SystemRoot\system32\drivers\ndis.sys
0.01
Informationen
Plattform-Zeitgeberauflösung:Zeitgeberanforderungsstapel
Der Stapel mit den Modulen, die für die niedrigste Plattform-Zeitgebereinstellung in diesem Prozess verantwortlich sind.
Angeforderter Zeitraum
10000
ID des anfordernden Prozesses
3476
Pfad des anfordernden Prozesses
\Device\HarddiskVolume4\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
Aufrufender Modulstapel
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\d3d9.dll
\Device\HarddiskVolume4\Program Files (x86)\Adobe\Adobe Creative Cloud\CEF\libcef.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Energierichtlinie:Aktiver Energieplan
Der derzeit verwendete Energieplan.
Planname
Ausbalanciert (OEM)
Plan-GUID
{381b4222-f694-41f0-9685-ff5bb260df2e}
Energierichtlinie:Energieplancharakter (Akkubetrieb)
Der Charakter des aktuellen Energieplans, wenn das System im Akkubetrieb ausgeführt wird.
Charakter
Ausbalanciert
Energierichtlinie:Videoqualität (Akkubetrieb)
Ermöglicht Windows Media Player, bei der Videowiedergabe die Qualität und die Energieeinsparung zu optimieren.
Qualitätsmodus
Videoqualität und Energieeinsparung ausbalancieren
Energierichtlinie:Energieplancharakter (Netzbetrieb)
Der Charakter des aktuellen Energieplans, wenn das System im Netzbetrieb ausgeführt wird.
Charakter
Ausbalanciert
Energierichtlinie:802.11-Energierichtlinie für Drahtlosverbindungen ist "Maximale Leistung" (Netzbetrieb)
Die aktuelle Energierichtlinie für 802.11-kompatible Drahtlosnetzwerkadapter ist nicht für die Verwendung von Energiesparmodi konfiguriert.
Energierichtlinie:Videoqualität (Netzbetrieb)
Ermöglicht Windows Media Player, bei der Videowiedergabe die Qualität und die Energieeinsparung zu optimieren.
Qualitätsmodus
Für hohe Videoqualität optimieren
Systemverfügbarkeitsanforderungen:Erfolgreiche Analyse
Die Analyse war erfolgreich. Es wurden keine Energieeffizienzprobleme festgestellt und keine Informationen zurückgegeben.
Akku:Akkuinformationen
Akku-ID
1F11LGC_LGCX863568
Hersteller
LGC_LGC
Seriennummer
1F11
Chemie
LION
Langfristig
1
Versiegelt
0
Zyklusanzahl
33
Vorgesehene Akkukapazität
42157
Letzte vollständige Aufladung
44209
Funktionen der Plattformenergieverwaltung:Unterstützte Standbystatus
Mithilfe von Standbystatus kann der Computer nach einer Zeit der Inaktivität in einen Energiesparmodus wechseln. Der S3-Standbystatus ist der standardmäßige Standbystatus für Windows-Plattformen. Im S3-Standbystatus verbraucht der Computer nur die Energie,
die notwendig ist, um den Arbeitsspeicherinhalt zu bewahren und die Arbeit mit dem Computer schnell fortsetzen zu können. Sehr wenige Plattformen unterstützen den S1- oder S2-Standbystatus.
S1-Standbymodus unterstützt
false
S2-Standbymodus unterstützt
false
S3-Standbymodus unterstützt
false
S4-Standbymodus unterstützt
true
Funktionen der Plattformenergieverwaltung:Unterstützung von Verbindungsstandby
Mit dem Verbindungsstandby kann der Computer in einen Stromsparmodus wechseln, in dem er immer eingeschaltet und verbunden ist. Der Verbindungsstandby wird soweit unterstützt anstelle der Systemstandbystatus verwendet.
Verbindungsstandby unterstützt
true
Funktionen der Plattformenergieverwaltung:Die adaptive Bildschirmhelligkeit wird unterstützt.
Dieser Computer ermöglicht die automatische Helligkeitsregelung der integrierten Anzeige durch Windows.
Funktionen der Plattformenergieverwaltung:Funktionen zur Prozessorenergieverwaltung
Mithilfe einer effektiven Prozessorenergieverwaltung kann der Computer Leistung und Energieverbrauch automatisch ausbalancieren.
Gruppieren
0
Index
0
Leerlaufstatus - Anzahl
11
Leerlaufstatustyp
Micro-Energiemodul-Plug-In
Nennfrequenz (MHz)
2301
Prozentuale maximale Leistung
100
Prozentuale niedrigste Leistung
32
Prozentuale niedrigste Drosselung
3
Leistungssteuerelementtyp
ACPI-Leistungszustände (P)/ACPI-Drosselungszustände (T)
Funktionen der Plattformenergieverwaltung:Funktionen zur Prozessorenergieverwaltung
Mithilfe einer effektiven Prozessorenergieverwaltung kann der Computer Leistung und Energieverbrauch automatisch ausbalancieren.
Gruppieren
0
Index
1
Leerlaufstatus - Anzahl
11
Leerlaufstatustyp
Micro-Energiemodul-Plug-In
Nennfrequenz (MHz)
2301
Prozentuale maximale Leistung
100
Prozentuale niedrigste Leistung
32
Prozentuale niedrigste Drosselung
3
Leistungssteuerelementtyp
ACPI-Leistungszustände (P)/ACPI-Drosselungszustände (T)
Funktionen der Plattformenergieverwaltung:Funktionen zur Prozessorenergieverwaltung
Mithilfe einer effektiven Prozessorenergieverwaltung kann der Computer Leistung und Energieverbrauch automatisch ausbalancieren.
Gruppieren
0
Index
2
Leerlaufstatus - Anzahl
11
Leerlaufstatustyp
Micro-Energiemodul-Plug-In
Nennfrequenz (MHz)
2301
Prozentuale maximale Leistung
100
Prozentuale niedrigste Leistung
32
Prozentuale niedrigste Drosselung
3
Leistungssteuerelementtyp
ACPI-Leistungszustände (P)/ACPI-Drosselungszustände (T)
Funktionen der Plattformenergieverwaltung:Funktionen zur Prozessorenergieverwaltung
Mithilfe einer effektiven Prozessorenergieverwaltung kann der Computer Leistung und Energieverbrauch automatisch ausbalancieren.
Gruppieren
0
Index
3
Leerlaufstatus - Anzahl
11
Leerlaufstatustyp
Micro-Energiemodul-Plug-In
Nennfrequenz (MHz)
2301
Prozentuale maximale Leistung
100
Prozentuale niedrigste Leistung
32
Prozentuale niedrigste Drosselung
3
Leistungssteuerelementtyp
ACPI-Leistungszustände (P)/ACPI-Drosselungszustände (T)
Gerätetreiber:Erfolgreiche Analyse
Die Analyse war erfolgreich. Es wurden keine Energieeffizienzprobleme festgestellt und keine Informationen zurückgegeben.

I'm running Windows 8.1 on iTunes 11.1.4 and my purchased music download says it was not successful and the network connection was reset. What is going on?

I got a new computer today. It's Windows 8.1 and I downloaded the latest version of iTunes. I went to my account, purchased, and hit download all after authorizing the computer. Some music is downloading fine; however a lot of it is saying, "such and such a song was not able to download. The network connection reset." I have no idea what to do! I searched the forums and haven't found one that has the same stuff as me. I have comcast/xfinity as my internet provider and the connection to the internet is wireless. Can someone please help because I would much rather have all of my music available!

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2

Windows Network Connection

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