Windows nor iTunes does not detect my iphone when I plug it in
Please help, when I first got my iphone 4, itunes and my computer can detect it. Then one day, it didn't detect it anymore. I have tried everything this website has to offer. I even called Apple tech support, and their final solution to my problem was to upgrade to Windows 7. That is BS. It use to work, but I don't know why it is not working now. I have tried all the 5 R's( reinstall, restore, ...etc), but still nothing.
Here is a list of things I have done already:
1) Reinstalled iTunes and all apple mobile software according to Apple tech support
2) was on the phone with apple tech support for close to 2 hours, when finally, they recommended I upgrade to windows 7
3) tried all USB ports in my computer with no change
4) prayed to God for guidance and strength
Please, anybody, please help me. thank you
Hi. Just go a bit further by process of elimination which you've already started. Here's a couple more things you can try.
1. Different USB cable?
2. Try plugging into another computer just to see if your iPhone will get recognised then.
If it still deosn't work then I can only assume that the handset itself has developed some kind of fault, in which case, just book a 'Genius' appointment at your local Apple store asap and get it replaced.
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TS1363 iTunes does not detect my iPhone, sends error message, please help
iTunes does not detect my iPhone when I plug into ligthening cable- error message 0xE8000084 appears, please help
Hello Brian,
Here is an article that should point you in the direction of a resolution. It has a section about the OXE errors.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unknown Error containing "0xE" when restoring
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.
All the best,
Sterling -
I "Erased all content and settings" and now my iTunes does not recognize my iPhone when I plug it in. Plus my iPhone is stuck with the apple symbol on it and wont do anything. what did I do? How do I get my phone to work again?
Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes about 10 seconds time. If still problem. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware.
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My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.
Are you running the most recent version of iTunes for Windows on your PC? You may be running an older version that is incompatible with the 4s.
Hope this helps -
Itunes does not detect my iphone all of a sudden
all of a sudden my itunes does not detect my iphone. i have switched both machines off and on and still no detection. please any help will be great
Type "iphone not recognized in itunes" into the search bar at the top of this page by "Support".
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Help
Itunes does not recognize my iphone when plugged into computer it recognizes it as a still camera. I have installed the lastest version of itunes and gone through the troubleshooting tips and still have the same problems.Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
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My itunes does not detect my iphone
Does anyone have any tips on how to get itunes to detect my iphone 4. Apple store just recently replaced a troubled iphone 4 that i had and now itunes does not detect the newly replaced one. I have the latest iTunes update.
Refer to the troubleshooting suggestions here:
http://support.apple.com/kb/ts159
http://support.apple.com/kb/TS1538 -
My new computer with Windows 8.1 does not recognize my iPhone when connected via USB.
My new Dell Computer with Windows 8.1 does not recognize my iPhone 5 when connected via USB. I have reinstalled iTunes to no avail.
Hey, I may have to if I can't get this one to work!!
I have tried a different USB to no avail. Both cables work on my old Dell so I don't believe they are the issue.
I uninstalled iTunes as directed by Apple Support and reinstalled. Apparently, Apple Mobile Device Support is not loading with it because it does not show up in programs. -
Hi, i have received an iphone 4s from japan! whwn i connect it to my pc, itunes does not recognise it. what can i do?
For this issue you might try a couple things.
First, try to restart the Apple Mobile Device service by clicking Start and searching for Services. Stop the service, then restart the service.
If that doesn't work, you can remove and reinstall iTunes.
http://support.apple.com/kb/HT1923
This article will help with that process. Follow it exactly. -
ITunes does not recognize my iPhone when I am connected to the internet!
Okay, I am back with an old problem that I had with iTunes 9.0. iTunes will not see my iPhone if I am connected to the internet. If I turn off the WiFi, I am fine. Is there a fix for this? I found the following (see below) on 1 website and did all of them already. I don't have # 3, so I did not have to try that one thing.
Run through this series of potential fixes, which will solve sync issues for most users:
1. Reinstall iTunes. In some cases this issue can be resolved by completely removing then reinstalling iTunes as described in this Apple Knowledge Base article.
2. Remove third-party backup software. If you’ve installed software for an external hard drive or another device, it may include an automatic backup utility that recognizes the iPad as a storage device, interfering with the normal sync process. Try uninstalling any such software then re-syncing your iPad.
3. Remove iToner. It appears that the presence of Ambrosia Software’ iToner software may cause problems with syncing the iPad. Navigate to ~/Library/iTunes/iTunes Plug-ins and/Library/iTunes/iTunes Plug-ins (the Library folders inside your user folder and at the root level of your startup drive) and look for a file called iTonerSupport.bundle. Remove it, then restart, and check to see if iPad syncing occurs more quickly.
4. Delete iTunes .plist. Delete the following file
~/Library/Preferences/com.apple.itunes.plist then restarttry deleting these preference files
•C:\Documents and Settings\Your Username Here\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\Your Username Here\Local Settings\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info -
ITunes does not detect my iPhone!!
Help!! The following message appears when I connect my iPhone to my computer!! "iTunes could not connect to this iPhone because an unknown error occurred (0xE800000A)" any help would be greatly appreciated!! I have already run the diagnostic in the help menu but it hasn't helped!! Thanks!!
Hey there, thanks for the response but I've already tried that and it hasn't worked either!! The same message keeps on popping up!!
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ITunes does NOT detect network connection when I use a 3G modem
Hi
since christmas iTunes has not been able to update when i commute, using a 3G USB modem. Over enabled and live WLAN or Ethernet interfaces everything works fine, but TCPdump does not register any packets at all from iTunes when only the USB 3G modem is up. All other networking activities work in this state, but iTunes erronously thinks there is no network and doesn't even initiate network activity.
Seems iTunes tries to be smart by detecting "is there network" by asking something in the OS, rather than trying?
Is this a bug? Am I the only one experiencing this? Is this isolated to my particular 3G modem/ISP? I don't think so...
thanks for any enlightenment,
peterHi. Just go a bit further by process of elimination which you've already started. Here's a couple more things you can try.
1. Different USB cable?
2. Try plugging into another computer just to see if your iPhone will get recognised then.
If it still deosn't work then I can only assume that the handset itself has developed some kind of fault, in which case, just book a 'Genius' appointment at your local Apple store asap and get it replaced. -
My old iPhone died, so I just got a new one. I am hooking it up to my computer for the first time. The iTunes on my computer doesn't show any devices as being hooked up to the computer when I plug in my iPhone. Yet my iPhone is charging so I know it is connected to the computer. Any suggestions on how to get my iTunes to recognize the new device? Thanks
Make sure that your music is in the format supported by the iPhone. I use either MP3 or AAC.
A friend had the same problem a while back. All his music was in the WMA format and is therefore not playable on the iPhone and would not copy. Once he converted his songs to MP3 they copied to his iPhone without problem. -
My mac does not recognize my iphone when i plug it in
I am trying to upload my photos from my iphone5 since its full and wont let me take any more pics. However, when I plug in my phone, its not recognized by Finder. I know iTunes recognizes it because it pops up. Whats the story?
you should import the photos using iPhoto.
The device should be in the sidebar of iPhoto. Select it and import your photos using the button at the top right.
More info: http://support.apple.com/kb/ht4083
Good luck
Stijn -
HT1527 iTunes does not detect my iphone 4s but it shows in Windows
I just purchased an iPhone 4s & a New iPad. Neither one are being recognised on my iTunes. I get a message saying that my Apple Mobile Device Support & iTunes are from an earlier version & need to be removed & re-installed.I have version 10.6.3 so I don't know how I can get any more recent. I have updated my McAffe Security & Firewall and have uninstalled & reinstalled ALL of the Apple componants & iTunes 4 times now. I still keep getting this message. I even stopped & then restarted the AMDS in the control panel & made sure it was set to Automatic Start.
This is really frustrating! I would appreciate any help anyone can give me. I have Windows 7 Ultimate OS. Thanks!I somehow got 10.6 to download. I'm not even sure how I did it. I did a System Restore to an earlier point and everything was fine - go figure?? Now I have a new problem - 10.7. That trick didn't work with this update. I am seriosly considering a new computer, a MAC. I figure it can't be nearly this much trouble if everything is made by the same company, oplus my current PC is 6 years old!
Since I am trying one last ditch effort to get this to work before spending $2000, I might as well see if you might have a solution so here goes:
After downloading and installing Itunes 10.7 from Apple, I have no Mobile Device Support (itunes wouldn't update from 10.6 so I had to do a complete uninstall and then download & reinstall). After a lot of searching on line and on different Forums I found a thread and followed the instructions for a standalone AMDS install using WinRAR.
I did not have an option to remove or repair since the file wasn't on my pc to begin with so it just started to run an install. It looked like it was going to work but just as it was getting to the end an error message came up that said:
"Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified.
To try these operations at a later time, please run the installer again. Click Finish to exit."
I then went to the Itunes.exe and tried to Repair, hoping that it might replace the missing Apple Mobile Device Support file. I received an error message saying:
"Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify you have sufficient priveleges to start system service" There were three choices, Abort, Retry & Ignore.
Before doing anything I went down to Start, Search, Services and opened the Apple Mobile Device. I clicked "Start" and got Error 2: The system cannot find the file specified.
At this point I went back to the previous error message, hit Abort and continued to look for answers. Mind you I had to uninstall & reinstall Itunes about 3-4 times before I figured out if I didn't uninstall iCloud I couldn't reinstall iTunes. Then I also tried something else you had suggested to someone that involved downloading Autoruns, but nothing with that did any good. The only things under Winsock were Bonjour & Windows. I looked under the Services tab & found Apple Mobile Device highlighted in Yellow and it said File Not Found.
I have looked at all of the normal support articles from Apple Support and been on the phone w/ Apple. I actually had a supervisor remotely log in to my computer and he couldn;t figure it out but this was before trying the standalone AMDS install and He didn't suggest that.
I have a rarely used netbook (that I am trying to sell) running Window 7 Home, so I thought I would try the update on that & it worked fine. At this point I am really confused so I am thinking what is the difference - well, as I said I rarely use the netbook, therefore all of the Windows updates had not been installed yet. (I use my PC daily so updates are installed as soon as they are downloaded) I updated itunes before installing the windows updated on my netbook so I had a eureeka moment and started to uninstall all the updates from my pc that I didn't have on the netbook. Well, there were about 25-30 updates to uninstall, 2 hrs & 5 updates later I figured there had to be a better way. It would take days at this rate. I don't know a better way and a system restore doesnt work because the updates span a couple of months.
If you have any suggestions or ideas I welcome them. This has been the most frustrating thing I have been through. Like I said, I am seriously ready to bag the whole computer & get a Mac that already has the current version of iTunes on it.
Thanks!
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