Windows not configurin​g updates

I have a Lenovo H520s which would not configure windows 8 updates.
Solution: Uninstall Nitro pdf software which is preinstalled as a trial. You can download Adobe which is free.
Also my Lenovo would not run my office word 2007 CD. Solution: Uninstall the preinstalled trial software ( which is only entitled 'office' in the prpgramme list). Once you have got rid of this trial programme (I think it's office 2010) you can run the office word you already have.

Hi,
You can try the steps from this link:
Performing a Hard Reset or Forced Reset
If problem continues then..
Try tapping Esc or F11 as soon as you turn it on Or follow the instructions to first perform System restore and then Recovery..
Restore your computer when Windows 8 cannot start normally
If the notebook boots at any time then perform these steps:
Open/Run Command prompt as an Administrator
Type the following commands.
exe /Online /Cleanup-image /Scanhealth   (Note - This command take atleast 20 to 30 minutes of time to complete)
exe /Online /Cleanup-image /Restorehealth
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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    2014-07-22    08:38:36:616     928    53c    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
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    2014-07-22    08:38:37:022     928    aa8    AU    Successfully wrote event for AU health state:0
    2014-07-22    08:38:42:021     928    53c    Report    REPORT EVENT: {45B5AD35-C612-4C43-8FE0-DFC63B114FC9}    2014-07-22 08:38:37:022+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    08:38:42:021     928    53c    Report    REPORT EVENT: {BA606714-0153-41BA-ADC8-78520F678D97}    2014-07-22 08:38:37:022+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    08:38:42:021     928    53c    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    08:52:41:224     928    53c    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    08:52:41:240     928    53c    Report    Reporter successfully uploaded 2 events.
    2014-07-22    12:15:53:027     928    1130    AU    #############
    2014-07-22    12:15:53:027     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    12:15:53:027     928    1130    AU    #########
    2014-07-22    12:15:53:027     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:15:53:043     928    a58    Agent    *************
    2014-07-22    12:15:53:043     928    a58    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    12:15:53:043     928    a58    Agent    *********
    2014-07-22    12:15:53:043     928    a58    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    12:15:53:043     928    a58    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    12:15:53:043     928    a58    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    12:15:53:043     928    a58    Agent      * Search Scope = {Machine}
    2014-07-22    12:15:53:308     928    a58    Setup    Checking for agent SelfUpdate
    2014-07-22    12:15:53:308     928    a58    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    12:15:53:308     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    12:15:53:324     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:901     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    12:15:55:901     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:901     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    12:15:55:917     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:917     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    12:15:55:917     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:933     928    a58    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    12:15:55:933     928    a58    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    12:15:55:933     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:167     928    a58    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:167     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:167     928    a58    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:167     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:198     928    a58    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:198     928    a58    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    12:15:57:917     928    a58    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    12:15:57:917     928    a58    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    12:15:57:963     928    a58    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    12:15:57:963     928    a58    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    12:15:57:963     928    a58    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    12:16:00:572     928    a58    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    12:16:00:572     928    a58    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    12:16:00:932     928    a58    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    12:16:00:932     928    a58    Agent    *********
    2014-07-22    12:16:00:932     928    a58    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    12:16:00:932     928    a58    Agent    *************
    2014-07-22    12:16:00:932     928    1120    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:16:00:932     928    1120    AU      # 0 updates detected
    2014-07-22    12:16:00:932     928    1120    AU    #########
    2014-07-22    12:16:00:932     928    1120    AU    ##  END  ##  AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:16:00:932     928    1120    AU    #############
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:00:932     928    1120    AU    Featured notifications is disabled.
    2014-07-22    12:16:00:932     928    1120    AU    AU setting next detection timeout to 2014-07-22 08:15:22
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:05:931     928    a58    Report    REPORT EVENT: {25E75367-1205-4F59-A812-02DA28BB3234}    2014-07-22 12:16:00:932+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    12:16:05:931     928    a58    Report    REPORT EVENT: {FE1434F8-C6AF-4F87-B3DF-6E4D6C4B05FB}    2014-07-22 12:16:00:932+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    12:16:05:931     928    a58    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    12:30:05:116     928    a58    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    12:30:05:131     928    a58    Report    Reporter successfully uploaded 2 events.
    2014-07-22    14:05:29:584     928    10a0    AU    Triggering AU detection through DetectNow API
    2014-07-22    14:05:29:584     928    10a0    AU    Triggering Online detection (interactive)
    2014-07-22    14:05:29:584     928    1130    AU    #############
    2014-07-22    14:05:29:584     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    14:05:29:584     928    1130    AU    #########
    2014-07-22    14:05:29:584     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:29:584     928    8e0    Agent    *************
    2014-07-22    14:05:29:584     928    8e0    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    14:05:29:584     928    8e0    Agent    *********
    2014-07-22    14:05:29:584     928    8e0    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    14:05:29:584     928    8e0    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    14:05:29:584     928    8e0    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    14:05:29:584     928    8e0    Agent      * Search Scope = {Machine}
    2014-07-22    14:05:29:584     928    8e0    Setup    Checking for agent SelfUpdate
    2014-07-22    14:05:29:584     928    8e0    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    14:05:29:584     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    14:05:29:600     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:616     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    14:05:29:631     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:631     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    14:05:29:631     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:647     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    14:05:29:662     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:662     928    8e0    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    14:05:29:662     928    8e0    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    14:05:29:662     928    8e0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    14:05:29:662     928    8e0    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    14:05:29:662     928    8e0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    14:05:29:694     928    8e0    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    14:05:29:694     928    8e0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    14:05:29:709     928    8e0    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    14:05:29:725     928    8e0    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    14:05:30:037     928    8e0    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    14:05:30:037     928    8e0    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    14:05:30:053     928    8e0    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    14:05:30:053     928    8e0    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    14:05:30:053     928    8e0    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    14:05:35:630     928    8e0    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    14:05:35:630     928    8e0    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    14:05:36:411     928    8e0    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    14:05:36:411     928    8e0    Agent    *********
    2014-07-22    14:05:36:411     928    8e0    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    14:05:36:411     928    8e0    Agent    *************
    2014-07-22    14:05:36:411     928    1360    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:36:411     928    1360    AU      # 0 updates detected
    2014-07-22    14:05:36:411     928    1360    AU    #########
    2014-07-22    14:05:36:411     928    1360    AU    ##  END  ##  AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:36:411     928    1360    AU    #############
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:36:411     928    1360    AU    Featured notifications is disabled.
    2014-07-22    14:05:36:411     928    1360    AU    AU setting next detection timeout to 2014-07-22 10:01:01
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:41:410     928    8e0    Report    REPORT EVENT: {6A2B180E-A95F-42F7-B775-5750DFFD6ECD}    2014-07-22 14:05:36:411+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    14:05:41:410     928    8e0    Report    REPORT EVENT: {83041427-693D-4A42-AED0-E8E7BFB8E7E3}    2014-07-22 14:05:36:411+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    14:05:41:410     928    8e0    Report    CWERReporter finishing event handling. (00000000)

    No Service Pack 1 installed. Does this mean that no updates will be detected if SP1 is not installed? thanks
    That's exactly what that means!
    Updates have not been available for Windows Server 2008 R2 *RTM* systems since April, 2013.
    http://support.microsoft.com/lifecycle/?p1=14134
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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    Middle-click or click the scroll-wheel on a hyperlink has always opened a '''new Tab'''. Any chance you had an add-on that changed that action, and now that add-on is disabled or incompatible?

  • Reader will not automatically install updates on Windows 7

    I have looked through the forums and have not seen this exact symptom mentioned:
    "Automatically install updates" does not seem to work correctly on Windows 7. The updates download and I see the "update is ready to install" bubble in the system tray repeatedly. However, the updates never seem to install. I've seen this on more than one Windows 7 machine (it works ok on XP). I suppose this could be something particular to our environment, but I'm at a bit of a loss as to where to look next. Leaving the system "idle" does not seem to help and the behavior does persist after a reboot.
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    Volume in drive C has no label.
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    Directory of C:\Users\All Users\Adobe\Reader\9.3\ARM
    07/07/2010  08:00 AM    <DIR>          .
    07/07/2010  08:00 AM    <DIR>          ..
    07/07/2010  08:00 AM    <DIR>          19872
    07/06/2010  08:05 AM    <DIR>          882
    06/20/2010  04:01 AM         8,040,960 AdbeRdrUpd933_all_incr.msp
    07/07/2010  08:00 AM           368,779 AdobeARM.bin
    06/09/2010  04:06 AM           385,536 ARM.msi
    06/23/2010  07:45 AM            28,160 Reader9Manifest.msi
                   4 File(s)      8,823,435 bytes
    Directory of C:\Users\All Users\Adobe\Reader\9.3\ARM\19872
    07/07/2010  08:00 AM    <DIR>          .
    07/07/2010  08:00 AM    <DIR>          ..
    06/09/2010  04:06 AM           331,176 AcrobatUpdater.exe
    06/09/2010  04:06 AM           976,832 AdobeARM.exe
    06/09/2010  04:06 AM            70,584 AdobeExtractFiles.dll
    06/09/2010  04:06 AM           331,176 ReaderUpdater.exe
                   4 File(s)      1,709,768 bytes
    Directory of C:\Users\All Users\Adobe\Reader\9.3\ARM\882
    07/06/2010  08:05 AM    <DIR>          .
    07/06/2010  08:05 AM    <DIR>          ..
    06/09/2010  04:06 AM           331,176 AcrobatUpdater.exe
    06/09/2010  04:06 AM           976,832 AdobeARM.exe
    06/09/2010  04:06 AM            70,584 AdobeExtractFiles.dll
    06/09/2010  04:06 AM           331,176 ReaderUpdater.exe
                   4 File(s)      1,709,768 bytes
         Total Files Listed:
                  12 File(s)     12,242,971 bytes
    Any suggestions appreciated. Thanks - Andy

    Some additional information. I'm seeing "GetLastError(): 0x2 - The system cannot find the file specified" in c:\users\(me)\appdata\local\temp\AdobeARM.log. But even using Process Monitor, it's not clear to me which file cannot be found.
    Still seems to me that updater is downloading the update but never trying to apply it. The most recent thing I have tried is to quit AdobeARM gracefully and restart it. That does seem to have reduced the number of subdirectories in C:\ProgramData\Adobe\Reader\9.3\ARM\ to only one (previously there had been one subdirectory per run).
    Thanks for any suggestions -
    [2010-07-09 08:08:50] C:\ProgramData\Adobe\Reader\9.3\ARM\
    [2010-07-09 08:08:50]    GetLastError(): 0x91 - The directory is not empty.
    [2010-07-09 08:08:50] ARM returns ERROR_SUCCESS
    [2010-07-09 08:08:50] Adobe ARM 1.1.7.0 logging finished.
    [2010-07-09 08:10:38] Adobe ARM 1.1.7.0 logging started.
    [2010-07-09 08:10:38] Command Line:
    [2010-07-09 08:10:38] GetFileVersion(): C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
    [2010-07-09 08:10:38]    File version: 9.3
    [2010-07-09 08:10:38]    Build number: 2
    [2010-07-09 08:10:38]    Revision number: 163
    [2010-07-09 08:10:38] ProductCode: {AC76BA86-7AD7-1033-7B44-A93000000001}
    [2010-07-09 08:10:38] ProductName: Adobe Reader 9.3.2
    [2010-07-09 08:10:38] ProductVersion: 9.3.2
    [2010-07-09 08:10:38] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\9.0
    [2010-07-09 08:10:38] ProductInstallDir: C:\Program Files\Adobe\Reader 9.0\
    [2010-07-09 08:10:38] Found preference AUTO_ALL.
    [2010-07-09 08:10:39] ArmUpdate record found.
    [2010-07-09 08:10:39] GetFileVersion(): C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    [2010-07-09 08:10:39]    File version: 1.1
    [2010-07-09 08:10:39]    Build number: 7
    [2010-07-09 08:10:39]    Revision number: 0
    [2010-07-09 08:10:39] New file object: AdbeRdrUpd933_all_incr.msp
    [2010-07-09 08:11:08] C:\ProgramData\Adobe\Reader\9.3\ARM\29139
    [2010-07-09 08:11:08]    GetLastError(): 0x2 - The system cannot find the file specified.
    [2010-07-09 08:11:08] Updated time stamps for 4 files

  • Windows 7 PC's not pulling down updates as per GPO

    Good Morning All,
    I would really appreciate some help.
    I am seeing that most of my Windows 7 Client PC's are not pulling down updates from our Windows 2012 with WSUS Version: 6.2.9200.16384.
    All PC's are in a security group called User_Windows-7 and have a the WSUS GPO linked to that, below are my WSUS settings:
    As you can see I have specified the WSUS server for the clients to see VIA IP with the port number for WSUS (I read this was recommended - Can this be confirmed)
    Many thanks for anyone reading and contributing.

    Event ID 364
    Content file download failed. Reason: Value does not fall within the expected range.
    Apparently something is not allowing traffic through. How did you determine it's not your proxy server?
    Destination File: C:\Program Files\Update Services\WsusContent\E2\FADD04672988799783BBE6700E429C138454C3E2.cab.
    Also... why is the content store in the %ProgramFiles% folder tree?
    Regarding this comment in an earlier post:
    (This is the first time I've installed WSUS so wasn't 100% on how it worked).
    May I be so impertinent as to suggest that it might be worth your while to open up the
    product documentation and actually learn how the product works?
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

  • Some computers download and install the two approved updates, others only download Windows Update Agent and not the approved updates.

    Some computers download and install the two approved updates, others only download Windows Update Agent and not the approved updates.

    UN-successful Windows Update Log:
    2014-05-07 09:33:56:180
    1036 e70
    Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========
    2014-05-07 09:33:56:220
    1036 e70
    Misc  = Process: C:\Windows\system32\svchost.exe
    2014-05-07 09:33:56:221
    1036 e70
    Misc  = Module: c:\windows\system32\wuaueng.dll
    2014-05-07 09:33:56:180
    1036 e70
    Service *************
    2014-05-07 09:33:56:221
    1036 e70
    Service ** START **  Service: Service startup
    2014-05-07 09:33:56:222
    1036 e70
    Service *********
    2014-05-07 09:33:56:544
    1036 e70
    Agent  * WU client version 7.6.7600.256
    2014-05-07 09:33:56:545
    1036 e70
    Agent  * Base directory: C:\Windows\SoftwareDistribution
    2014-05-07 09:33:56:546
    1036 e70
    Agent  * Access type: No proxy
    2014-05-07 09:33:56:547
    1036 e70
    Agent  * Network state: Connected
    2014-05-07 09:33:57:315
    1036 e70
    Setup Service restarting after SelfUpdate
    2014-05-07 09:33:57:545
    1036 e70
    Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-05-07 09:33:57:592
    1036 e70
    Report CWERReporter::Init succeeded
    2014-05-07 09:33:58:326
    1036 e70
    Report ***********  Report: Initializing static reporting data  ***********
    2014-05-07 09:33:58:376
    1036 e70
    Report  * OS Version = 6.1.7601.1.0.65792
    2014-05-07 09:33:58:376
    1036 e70
    Report  * OS Product Type = 0x00000030
    2014-05-07 09:33:58:394
    1036 e70
    Report  * Computer Brand = Hewlett-Packard
    2014-05-07 09:33:58:444
    1036 e70
    Report  * Computer Model = HP Compaq 4000 Pro SFF PC
    2014-05-07 09:33:58:455
    1036 e70
    Report  * Bios Revision = 786H7 v02.00
    2014-05-07 09:33:58:504
    1036 e70
    Report  * Bios Name = Default System BIOS
    2014-05-07 09:33:58:554
    1036 e70
    Report  * Bios Release Date = 2011-01-31T00:00:00
    2014-05-07 09:33:58:554
    1036 e70
    Report  * Locale ID = 1033
    2014-05-07 09:34:03:562
    1036 f08
    Report REPORT EVENT: {082D455B-6E51-4238-A997-1D27D9214A72}
    2014-05-07 09:33:58:565-0400 1
    199 101
    {0011B9ED-9189-4D58-BE25-FA2F13FC3D6C}
    1 240005
    SelfUpdate Success
    Content Install Installation successful and restart required for the following update: Windows Update Aux
    2014-05-07 09:34:03:614
    1036 f08
    Report CWERReporter finishing event handling. (00000000)
    2014-05-07 09:34:42:049
    1036 e70
    Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2014-05-07 09:34:42:049
    1036 e70
    Agent ***********  Agent: Initializing global settings cache  ***********
    2014-05-07 09:34:42:049
    1036 e70
    Agent  * WSUS server: http://csd26.csd.local:80
    2014-05-07 09:34:42:049
    1036 e70
    Agent  * WSUS status server: http://csd26.csd.local:80
    2014-05-07 09:34:42:049
    1036 e70
    Agent  * Target group: CO
    2014-05-07 09:34:42:049
    1036 e70
    Agent  * Windows Update access disabled: No
    2014-05-07 09:34:42:063
    1036 e70
    DnldMgr Download manager restoring 0 downloads
    2014-05-07 09:34:42:089
    1036 e70
    AU ###########  AU: Initializing Automatic Updates  ###########
    2014-05-07 09:34:42:089
    1036 e70
    AU AU setting next detection timeout to 2014-05-07 13:34:42
    2014-05-07 09:34:42:090
    1036 e70
    AU AU setting next sqm report timeout to 2014-05-07 13:34:42
    2014-05-07 09:34:42:090
    1036 e70
    AU  # WSUS server: http://csd26.csd.local:80
    2014-05-07 09:34:42:090
    1036 e70
    AU  # Detection frequency: 22
    2014-05-07 09:34:42:090
    1036 e70
    AU  # Target group: CO
    2014-05-07 09:34:42:090
    1036 e70
    AU  # Approval type: Scheduled (Policy)
    2014-05-07 09:34:42:090
    1036 e70
    AU  # Scheduled install day/time: Every day at 3:00
    2014-05-07 09:34:42:090
    1036 e70
    AU  # Auto-install minor updates: Yes (User preference)
    2014-05-07 09:34:42:105
    1036 e70
    AU Initializing featured updates
    2014-05-07 09:34:42:116
    1036 e70
    AU Found 0 cached featured updates
    2014-05-07 09:34:42:116
    1036 e70
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:34:42:117
    1036 e70
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:34:42:117
    1036 e70
    AU AU finished delayed initialization
    2014-05-07 09:34:42:117
    1036 e70
    AU AU setting next sqm report timeout to 2014-05-08 13:34:42
    2014-05-07 09:34:42:117
    1036 e70
    AU #############
    2014-05-07 09:34:42:117
    1036 e70
    AU ## START ##  AU: Search for updates
    2014-05-07 09:34:42:117
    1036 e70
    AU #########
    2014-05-07 09:34:42:291
    1036 e70
    AU <<## SUBMITTED ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
    2014-05-07 09:34:42:341
    1036 f08
    Agent *************
    2014-05-07 09:34:42:341
    1036 f08
    Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-05-07 09:34:42:341
    1036 f08
    Agent *********
    2014-05-07 09:34:42:341
    1036 f08
    Agent  * Online = Yes; Ignore download priority = No
    2014-05-07 09:34:42:341
    1036 f08
    Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
    and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-05-07 09:34:42:341
    1036 f08
    Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-05-07 09:34:42:341
    1036 f08
    Agent  * Search Scope = {Machine}
    2014-05-07 09:34:42:341
    1036 f08
    Setup Checking for agent SelfUpdate
    2014-05-07 09:34:42:342
    1036 f08
    Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-05-07 09:34:42:349
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-05-07 09:34:42:392
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:669
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-05-07 09:34:44:676
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:754
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-05-07 09:34:44:777
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:781
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-05-07 09:34:44:788
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:837
    1036 f08
    Setup Determining whether a new setup handler needs to be downloaded
    2014-05-07 09:34:44:855
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
    2014-05-07 09:34:44:862
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:862
    1036 f08
    Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe are not trusted: Error 0x800b0001
    2014-05-07 09:34:44:862
    1036 f08
    Setup WARNING: Trust verification failed for WuSetupV.exe. It will be deleted and downloaded, error = 0x800B0001
    2014-05-07 09:34:44:863
    1036 f08
    Setup SelfUpdate handler update required: Current version: 7.6.7600.256, required version: 7.6.7600.256
    2014-05-07 09:34:44:873
    1036 f08
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
    2014-05-07 09:34:44:932
    1036 f08
    Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
    2014-05-07 09:34:44:933
    1036 f08
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
    2014-05-07 09:34:45:048
    1036 f08
    Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
    2014-05-07 09:34:45:048
    1036 f08
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
    2014-05-07 09:34:45:234
    1036 f08
    Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
    2014-05-07 09:34:45:235
    1036 f08
    Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-05-07 09:34:48:415
    1036 f08
    PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-05-07 09:34:48:415
    1036 f08
    PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://csd26.csd.local:80/ClientWebService/client.asmx
    2014-05-07 09:34:48:424
    1036 f08
    PT WARNING: Cached cookie has expired or new PID is available
    2014-05-07 09:34:48:424
    1036 f08
    PT Initializing simple targeting cookie, clientId = 97287ab2-5824-44d2-bf93-8a98da659f77, target group = CO, DNS name = c18714.csd.local
    2014-05-07 09:34:48:424
    1036 f08
    PT  Server URL = http://csd26.csd.local:80/SimpleAuthWebService/SimpleAuth.asmx
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING: SOAP Fault: 0x00012c
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     faultstring:Fault occurred
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     ErrorCode:ConfigChanged(2)
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     Message:(null)
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     ID:cb5babad-3a1d-4e6b-946e-736ed4746e3f
    2014-05-07 09:34:48:464
    1036 f08
    PT WARNING: Cached cookie has expired or new PID is available
    2014-05-07 09:34:48:464
    1036 f08
    PT Initializing simple targeting cookie, clientId = 97287ab2-5824-44d2-bf93-8a98da659f77, target group = CO, DNS name = c18714.csd.local
    2014-05-07 09:34:48:464
    1036 f08
    PT  Server URL = http://csd26.csd.local:80/SimpleAuthWebService/SimpleAuth.asmx
    2014-05-07 09:35:06:497
    1036 e70
    AU Forced install timer expired for scheduled install
    2014-05-07 09:35:06:497
    1036 e70
    AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2014-05-07 09:35:06:497
    1036 e70
    AU Setting AU scheduled install time to 2014-05-08 07:00:00
    2014-05-07 09:35:06:498
    1036 e70
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:35:14:236
    1036 f08
    PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-05-07 09:35:14:236
    1036 f08
    PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://csd26.csd.local:80/ClientWebService/client.asmx
    2014-05-07 09:35:20:118
    1036 f08
    Agent  * Found 0 updates and 79 categories in search; evaluated appl. rules of 859 out of 1494 deployed entities
    2014-05-07 09:35:20:194
    1036 f08
    Agent *********
    2014-05-07 09:35:20:194
    1036 f08
    Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-05-07 09:35:20:194
    1036 f08
    Agent *************
    2014-05-07 09:35:20:209
    1036 f08
    Report CWERReporter finishing event handling. (00000000)
    2014-05-07 09:35:20:209
    1036 f08
    Report CWERReporter finishing event handling. (00000000)
    2014-05-07 09:35:20:209
    1036 bb8
    AU >>##  RESUMED  ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
    2014-05-07 09:35:20:209
    1036 bb8
    AU  # 0 updates detected
    2014-05-07 09:35:20:209
    1036 bb8
    AU #########
    2014-05-07 09:35:20:209
    1036 bb8
    AU ##  END  ##  AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
    2014-05-07 09:35:20:209
    1036 bb8
    AU #############
    2014-05-07 09:35:20:210
    1036 bb8
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:35:20:210
    1036 bb8
    AU Featured notifications is disabled.
    2014-05-07 09:35:20:211
    1036 bb8
    AU AU setting next detection timeout to 2014-05-08 11:19:46
    2014-05-07 09:35:20:211
    1036 bb8
    AU Setting AU scheduled install time to 2014-05-08 07:00:00
    2014-05-07 09:35:20:212
    1036 bb8
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:35:20:212
    1036 bb8
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:35:25:183
    1036 f08
    Report REPORT EVENT: {C1B39107-F517-4477-AAE3-9B1F1D6002BF}
    2014-05-07 09:35:20:193-0400 1
    147 101
    {00000000-0000-0000-0000-000000000000}
    0 0 AutomaticUpdates
    Success Software Synchronization
    Windows Update Client successfully detected 0 updates.
    2014-05-07 09:35:25:183
    1036 f08
    Report REPORT EVENT: {669B9537-BB71-4190-BA58-A97F725AE4D8}
    2014-05-07 09:35:20:194-0400 1
    156 101
    {00000000-0000-0000-0000-000000000000}
    0 0 AutomaticUpdates
    Success Pre-Deployment Check
    Reporting client status.
    2014-05-07 09:35:25:184
    1036 f08
    Report CWERReporter finishing event handling. (00000000)
    2014-05-07 09:37:32:440
    1036 f08
    Report Uploading 3 events using cached cookie, reporting URL = http://csd26.csd.local:80/ReportingWebService/ReportingWebService.asmx
    2014-05-07 09:37:32:454
    1036 f08
    Report Reporter successfully uploaded 3 events.

  • Hi I am not able to update my Ipad2 to iOS 5. I am presently using ipad2 with ios4.3.5, I tried updating with windows and every time itsays connection is timed out. Please help to update my I pad.

    Hi I m not able to update my iPad 2 to iOS 5. I am using windows OS, when I Connect my IPad to laptop, I tunes detects and ask for updating to iOS 5. But after some time it shows a error message saying network connection timed out and try after some time. This error message occurs every time I update. Please help me to update my iPad 2
    Thanks

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?

    Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?

    You turned off all firewall and antivirus ? You could try downloading the update via a browser - what device are your trying to download the update for ? If it's an iPhone 4 :
    GSM / sim card model
    CDMA model
    Then in iTunes press and hold the shift key on Windows when clicking the Check For Updates button which should let you navigate to the downloaded file

  • Hello,  I'm not able to download itunes 10.5 on my dell laptop. It says that an error occured and to download separately and then install.  However, this is stillnot working.  Due to this I am not able to update any applications. I am using windows vista.

    Hello,  I am not able to download itunes 10.5 on my dell laptop.  It says to try to download separately and then install.  However, an error message still comes up.  Due to this, I am not able to update any applications.  I am using windows vista.  If I reinstall itunes entirely, will I loose my many playlists that I have? And will this effect the same playlist that I have on my ipod???

    Installing, and uninstalling, applications never touches or removes the data.
    Clean out and uninstall all the apple programs and software thru Programs and manually.
    Might want to use Revo and CCleaner
    I always use manual standalone installers (and keep a couple backup versions)
    itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
    A search of these forums will show some threads.
    I'd clean up vista, you need SP2 or later, and specific error message?
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  • F5 is not working after update of windows 8.

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           Product Name:    HP Pavilion 15-e008tu Notebook PC  

    Hello prem23,
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     http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03327545&cc=us&dlc=en&lc=en

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    I recently purchased a new labtop a few weeks ago and it came installed with windows 8.  I updated the next day to windows 8.1. I then installed itunes and my iPod 5th generation and iPhone 5 were working fine. I then updated to the latest itunes. When I plugged my iPod in, I received a message that my iPod was detected on windows but could not be identified properly. The same thing applies to my iPhone 5. I have uninstalled and reinstalled itunes 3 times, restarted my labtop several times. I have followed most of the advice on these forums and I'm stuck. Nothing is happening. If i plug in my ipod, nothing. If i plug in my iphone nothing.  Please help me

    Hello there, jlynn84.
    The following Knowledge Base articles provides great pointers for troubleshooting the issues your describing:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    If troubleshooting takes you to the point of uninstalling iTunes, those steps have to be performed in a very particular way for the step to work:
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    http://support.apple.com/kb/TS5376
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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