Windows not genuine error (0x8007000D)

Question

I keep getting a message telling me that windows is not genuine and my background has disappeared. I tried doing a system restore and this worked but the next time I turned on my laptop it was again saying that my copy of windows is not genuine. I am on
an hp laptop that I bought nearly 3 years ago and it has been working fine until now.
A while ago my microsoft office programs stopped working and while trying to sort that problem, I think I may have caused this one. I'm not sure if this is related but while trying to solve the first program, one suggestion I read involved the device manager,
but when I checked this it was empty?! I'm sure it shouldn't be. Please can someone help me with both problems.
Thanks

Answer 1

Hi Andy,
This is the report I got.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-G7BMD-CBJ9W-X42PQ
Windows Product Key Hash: 81B0KsALNUpAsnJ4pDXjyVSZqog=
Windows Product ID: 00359-OEM-9820826-88332
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {723A22C0-8846-455D-A073-20DC9EF4FAF1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{723A22C0-8846-455D-A073-20DC9EF4FAF1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X42PQ</PKey><PID>00359-OEM-9820826-88332</PID><PIDType>8</PIDType><SID>S-1-5-21-3973923457-4146873746-1686295568</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Pavilion g6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.66</Version><SMBIOSVersion major="2" minor="6"/><Date>20130124000000.000000+000</Date></BIOS><HWID>EEA50A00010000FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:8:2013 12:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        SLIC-MPC
  FACP            HPQOEM        SLIC-MPC
  HPET            HPQOEM        SLIC-MPC
  BOOT            HPQOEM        SLIC-MPC
  MCFG            HPQOEM        SLIC-MPC
  ASF!            HPQOEM        SLIC-MPC
  SLIC            HPQOEM        SLIC-MPC
  ASPT            HPQOEM        SLIC-MPC
  SSDT            PmRef        CpuPm
I will look at the webpage you said, but I'm slightly scared to try anything else because everything I do seems to make the situation worse :(