Windows not recognising Ipod Shuffle

Windows will not recognise my ipod shuffle, I have tried reinstalling it, when I try playing music it just clicks.
I still have I Tunes, just cannot connect the Ipod to update. I have had it for four months, I am afraid it may be a fault with the ipod, any ideas? The pop up says windows does not recognise the USB device, try reconnecting it, or replace device ! Help would be appreciated please.

Windows will not recognise my ipod shuffle, I have
tried reinstalling it, when I try playing music it
just clicks.
I still have I Tunes, just cannot connect the Ipod to
update. I have had it for four months, I am afraid
it may be a fault with the ipod, any ideas? The pop
up says windows does not recognise the USB device,
try reconnecting it, or replace device ! Help would
be appreciated please.
Did you ever get an answer? My shuffle is not being recognized by windows either.

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Help- windows not recognising Ipod shuffle first installation

What do I do?
I tried following the steps but it failed in the formatting. Now windows is not recognising it so I can restore it to factory settings.
Can someone give me a step by step guide what to do. The help section is awful confusing and the chatt section is saying I bought by suffle in jan not yesterday.
Currently i have it plug in with me in the net cafe and the light is green.

Windows will not recognise my ipod shuffle, I have
tried reinstalling it, when I try playing music it
just clicks.
I still have I Tunes, just cannot connect the Ipod to
update. I have had it for four months, I am afraid
it may be a fault with the ipod, any ideas? The pop
up says windows does not recognise the USB device,
try reconnecting it, or replace device ! Help would
be appreciated please.
Did you ever get an answer? My shuffle is not being recognized by windows either.

Windows not recognising ipod

Windows 7 does not detect my new iPod. How can I fix this?

Windows will not recognise my ipod shuffle, I have
tried reinstalling it, when I try playing music it
just clicks.
I still have I Tunes, just cannot connect the Ipod to
update. I have had it for four months, I am afraid
it may be a fault with the ipod, any ideas? The pop
up says windows does not recognise the USB device,
try reconnecting it, or replace device ! Help would
be appreciated please.
Did you ever get an answer? My shuffle is not being recognized by windows either.

ITunes not recognising iPod shuffle

Dear All
Just recently got an iPod Shuffle and when I plugged it in itunes does not recognise it. What should I be doing to change this?
Thank you
veedeekay

Hi Polydorus,
Thanks for the reply. Really sorry - didn't log the problem, but it was fairly generic, just said that something along lines that my 'Norton install was missing some files' (doh! realise now it'd have been useful to note them - but this was about my 3rd hour of working through my problems! Sorry).
If you know of any way I can get a "history" of updates from Norton let me know - I can publish the file. I am using Norton Version 10.0.3.3
Sorry to not be of more help!
SW11

Windows Not recognising iPOD Mini ?

My ipod charges when connected to the PC through USB port.
But Itunes does not show the iPOD.
My computers does not show iPOD.
Device manager shows Unknown Device under USB.
I have followed all instructions in the iPOD support and have installed and uninstalled the iTunes many times.
But the status is the same.

Can someone help me figure out how to get my Ipod Mini to be recognized by my computer and Itunes? I plug it into the USB port but nothing happens except the Ipod shows that it is charging. The computer or Itunes doesn't seem to see My Ipod Mini at all. Please Help!!!!

Itunes and WIndows not recognising ipod connection

Can someone please help me I managed to sync my ipod the first time i used it but the second time i plugged it in it dings when it is plugged in but nothing happens? what is wrong with it? it's new??
Ive tried restarting my computer but nothing. also since i updated itunes not long ago ive been having problems with itunes, it sometimes doesn't respond and i have to close it and open it again? does anyone know how i can fix these problems?
Message was edited by: kimbo2904

I think this might help!
1. Go to My Computer
2. Go to Manage and then Device Manager (if you have Vista just click on System Properties up at the top and then on the left-hand side you should see Device Manager.)
3. In Device Manager you should see portable devices or something similar and there will be a thing directly under it that says unrecognizable device or once again something similar.
4. Click on that and you should get an option that tells you you don't have the device driver for the unrecognizable device, and you should get the option to download that.
5. I just downloaded the driver and my computer automatically found it on the internet, and now it works.
For more help go to this page.
http://docs.info.apple.com/article.html?artnum=61711
Hope this helps! I'll check if you have any questions.

PC will not recognise Ipod-have tried everything!

I have brand new 4gp ipod mini. Uploaded software-when it said to connect ipod I did. when it got to the screen on the uploding wizard thingie that asked about formatting the ipod the "next" button was not highlighted, so with no other option, I ticked the "tick here if you want to install software without ipod connected" and carried on.
PC will not recognise ipod as either a piece of hardware or in itunes.
It is connect via a USB 2 port which is on a USB 2 card. The ipod does charge so that bit is working. The PC is about 4 years old and has Windows XP.
When i plug into an old USB 1 port the PC recongises the ipod, but says the port cannot support it (assume as it is too slow)
I have tried the following things
1. remove all ipod/itunes software and restore-using both the software downloads from apple site as well as the software which came with ipod
2. resetting it
3. putting it in disco format when plugged into PC.
Plse can someone tell me what I shoudl try next? I have looked through all the discussion threads and apple site and cannto see anything that seeems to fit this problem. I am assuming it is related to the USB.....but could be very wrong!
thanks
Chantal

Hi,
I have EXACTLY the same problem, my computer is even the same age as yours! I re-installed etc etc, I downloaded XP service pack 2, I have a 4GB ipod mini, I reset it and reset it again, I phoned Apple support, not a lot of help considering they told me to doexactly what I had been doing already, told me to try on another computer and like you I don't have any other to try on, I tried other devices in the USB 2 port (also a PCI card like yours) and they work fine, and the ipod charges. I went back to the Apple store to swap it for another one and the guy there said that it sounds as though my computer is only recognising the ipod as a external hard drive instead of a music player. When I plug it in I get a little bubble saying found new hardware mass storage device, and then anopther bubble says there was a problem installing hardware and the device may not work corretly (which clearly it doesn't!). So he told me to find smeone who is really good with windows (where....?) to sort out my computer so that it recognises it as an ipod and not an external hard drive, aparently there is a way to do this. I do have someone coming to check it oput tonight, if they can solve the problem then I will let you know how they do it!
Sorry can't be any more help but I suppose it's good to know there's someone else in the same situation!!!!

Does not recognise Ipod connected

My Ipod nano was working correctly(only 3 weeks old) now when connecting it states it does not recognise Ipod and requests updater. I have gone to site to get updater to V7 as I have V5 and it wont let you download?
It requests to "restore to factory settings" but it has no effect after resetting. Still doesnt recognise Ipod.Help

iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

Shuffle not recognised as an iPod by Windows + not recognised by iTunes???

Hi,
My daughter was bought an iPod Shuffle for her birthday by a friend. When I first went to plug it in, it didn't sync with iTunes (which I use successfully with my own iPod Classic) but instead showed up as 'mp3' on my list on My Computer and prompted me to open as if it were jusu a memory stick.
I was able to transfer songs directly across into the folder, but then found that it didn't play m4a's copied from CD, or m4p's bought from the iTunes Store by my daughter!
And then, to top it all off, when I plug it in to charge the green light flashes briefly then goes out, and doesn't seem to charge!
It was bought from a supposedly reputable eBay seller by a friend, but came in a 2 Gb box even though it's only a 1 Gb one, plus didn't have a dock with it, only a USB to phono cable. Now I don't know if it's just the wrong cable or something else wrong, but I've tried everything I can find on these forums and on the Apple website to no avail and it's driving me crazy!
Can anybody help before we try to enter into a dispute with the seller?
Thanks,
Andy

IF it plays mp3s that are directly loaded to it without using iTunes to manage it, it's a knock-off clone of the shuffle (eg FAKE)... the other clue that it isn't a shuffle is the USB cable. Shuffles come with a dock with cable attached.
Also, is the on-off switch next to the earphone jack as in this image:
http://www.blogsmithmedia.com/www.engadget.com/media/2007/06/fakeipodshuffle7.jpg
Message was edited by: 0Ari0

Windows Vista - iTunes not recognising iPod!

iTunes is not recognising my iPod and the iPod Setup Assistant isn't showing automatically. Can anyone help. I have a new laptop with Window Vista is this operating system the problem? Can help would be appreciated. I can import music into iTunes OK and purchase music from iTunes itself I just can't get iTunes to recognise my iPod!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
This tool would provide all hardware details about your notebook.
It would list all devices and chipset name too.
I think its Intel chipset so you could find the driver on the Intel page
Greets

HT2305 Since updating my laptop from Windows Vista to Windows 7, my Ipod Shuffle, 3rd generation does not recognize last 3 playlist names; it calls them out as "playlist 3, playlist 4 -- even though in the panel the names are showing just fine. The music

I have recently updated my laptop from Windows Vista to Windows 7. I have just added three new playlists to my Ipod Shuffle, 3rd generation. On the panel in ITunes in view on the computer, all looks fine and music plays. However, after syncing a million times, when clicking to "hear" the playlists, the voice will call out all the old playlists just fine - except for the 3 new ones I've added; it calls them out as "playlist 3, playlist 8, or "purchased". All software for the ITunes has been updated as of the moment. Why would switching from Vista to Windows 7 cause this frustrating issue? All help appreciated.

From page 23 of your iPod's User Guide: http://manuals.info.apple.com/en_US/iPod_shuffle_3rdGen_UG.pdf
If VoiceOver is disabled in iTunes, you hear an abbreviated menu of playlists in numbered order, but not by name (for example, “Playlist 1, Playlist 2,” and so on).
So you'll want to make sure VoiceOver is enabled to correct this.
B-rock

Satellite L300 & Windows Vista are not recognising Ipod

hi, i'm hoping you can help!!! I have been directed here by Microsoft & Apple - below is my issue and also Microsofts response:
i have an ipod nano 3rd gen, working off a near new laptop with windows vista. itunes is all set up, no issues with ipod at all but when i plug the ipod in, it only charges the ipod.
computer does not recognise the ipod at all, in windows or itunes. there is no portable device driver in the Device Manager or anywhere at all.
it is not the usb port as other usb's have been recognised. i've tried in all other usb ports as well. bottom line is that windows vista (and itunes) is not recognising the ipod at all.
i've been in touch with apple, with no avail. i've googled solutions only to find hundreds of other posts with exactly the same problem but no helpful solution. windows vista has no portable device port - how does one get this on their pc???
i've been at this for 4 days now and have uninstalled/reinstalled way too many times and i'm at wits end!! any advice (other than "have you tried another usb port" or "have you reset the ipod" or anything similar) would be much appreciated.
once again, there is no portable/ipod device drive located on this computer. please, i'm really hoping someone can help =)
*Microsofts response:*
Hi,
Step 1:Turn USB bus power back
If laptop is configured to conserve power by turning off power on the USB (Universal Serial Bus), it might not recognize a connected iPod.
To turn USB bus power back, you may follow the steps mentioned in the Apple link below
http://support.apple.com/kb/TS1401
You stated Windows vista has no portable device port Normally, all portable devices are connected via a USB port and they appear under Universal Serial Bus controllers in the Device Manager.
Step 2:Reinstall USB controllers.
First, please disconnect all USB devices and then perform the following steps:
1. Click "Start", type in Device Manager the Search bar and press "Enter". Click Continue if necessary.
2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the "Host Controller", click "Uninstall" and click "OK".
3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and windows will reinstall all USB controllers automatically.
If the issue still persists,
*Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.*
*So here I am with the issue still not resolved. *How do i Download and install the latest chipset drivers in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod??*
Many thanks in advance!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
This tool would provide all hardware details about your notebook.
It would list all devices and chipset name too.
I think its Intel chipset so you could find the driver on the Intel page
Greets

HT1923 windows Vista not recognising Ipod classic. after setting laptop back to factory settings everything working fine except this

My Ipod classic is not being recognised by windows Vista (device not recognised in device manager) and therefore I can only buy from Itunes but unable to sync etc
I had to set laptop back to factory settings. everything else working perfectly except this. Have tried changing usb but still device not recognised!!!!
Any help would be appreciated???
going quietly insane..

Hello Sparkysun,
Thanks for using Apple Support Communities.
From your post, the issue appears to be indicative of a hardware issue. The support link below explains your service options:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Take care,
Alex H.

Windows PC not recognising iPod Touch / ipad

Recently I've run into this intermittent problem.
Sometimes when I connect my iPod or iPad to my PC Windows simply fails to recognise that my devices are connected. To the point where the iPod won't charge because the connection is not there.
There a bunch of things I thought it might be. Faulty cable, bad drivers, windows, bad connector on both devices. The thing is its quite random and a simple reboot solves the problem every time.
In any case I have reinstalled windows with no effect, so I am wondering if its an issue with the Apple drivers that come with the latest iTunes as it is a fairly recent issue.
Anyone else had an issue like that?

I CAN'T GET COMPUTER TO RECOGNISE IPOD TOUCH THIRD GEN.TRIED ALL FIXES, DRIVERS,
REINSTALL ITUNES,WHEN I FIRST INSTALLED IPOD, COMPUTER RECOGNISED IT

Windows suddenly not recognizing iPod Shuffle - drive letter conflict

If you're having troubles with your PC not recognizing your Shuffle even though it used to recognize it in the past, this is just something else to consider (sorry if it's already been covered):
When I originally connected my Shuffle to my laptop on my home network, it was recognized immediately, and my WinXP OS assigned it the drive letter "I". Later, with the Shuffle no longer connected to the laptop, I was setting up my home network, and I mapped one of my shared network locations to the "I" drive letter on my laptop. The next time I plugged my Shuffle in, Windows would not recognize it. I proceeded to plug it into both of the other computers on my home network, and it was recognized immediately on both of them. So I then went back to the original laptop, disconnected the network drive mapping I had set up for "I". Once I did that, when I plugged my Shuffle back in, the Shuffle was again being recognized immediately (not surprisingly, still as drive letter "I"). In short, Windows has a memory of drive mappings made in the past, and sometimes this can produce unexpected or unwanted behavior (I would have expected my Shuffle to automatically be assigned the next open drive letter, but alas, that was not the case in my experience).
To minimize the possibility of running into this problem again (in case I do more network drive mapping in the future), I used the Disk Management utility in WinXP to change/force the Shuffle's drive letter on my laptop to be "Z" (right click on My Computer and choose Manage, then look for the Disk Management module - you probably will need Admin rights to do this, but I haven't confirmed that).
PC Windows XP Pro

Had this happening too, had a very old cable, tried a new cable and it worked great. My ipod was showing up in itunes, but not in windows (or in device manager). When I tried to use the utility to copy files from my ipod to my hard drive I couldn't do it (wonderful utility getsharepod.com). The new cable solved the problem!

Windows not recognising Ipod Shuffle

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