Windows not recognising ipod

Windows 7 does not detect my new iPod. How can I fix this?

Windows will not recognise my ipod shuffle, I have
tried reinstalling it, when I try playing music it
just clicks.
I still have I Tunes, just cannot connect the Ipod to
update. I have had it for four months, I am afraid
it may be a fault with the ipod, any ideas? The pop
up says windows does not recognise the USB device,
try reconnecting it, or replace device ! Help would
be appreciated please.
Did you ever get an answer? My shuffle is not being recognized by windows either.

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Help- windows not recognising Ipod shuffle first installation

What do I do?
I tried following the steps but it failed in the formatting. Now windows is not recognising it so I can restore it to factory settings.
Can someone give me a step by step guide what to do. The help section is awful confusing and the chatt section is saying I bought by suffle in jan not yesterday.
Currently i have it plug in with me in the net cafe and the light is green.

Windows will not recognise my ipod shuffle, I have
tried reinstalling it, when I try playing music it
just clicks.
I still have I Tunes, just cannot connect the Ipod to
update. I have had it for four months, I am afraid
it may be a fault with the ipod, any ideas? The pop
up says windows does not recognise the USB device,
try reconnecting it, or replace device ! Help would
be appreciated please.
Did you ever get an answer? My shuffle is not being recognized by windows either.

Windows not recognising Ipod Shuffle

Windows will not recognise my ipod shuffle, I have tried reinstalling it, when I try playing music it just clicks.
I still have I Tunes, just cannot connect the Ipod to update. I have had it for four months, I am afraid it may be a fault with the ipod, any ideas? The pop up says windows does not recognise the USB device, try reconnecting it, or replace device ! Help would be appreciated please.

Windows will not recognise my ipod shuffle, I have
tried reinstalling it, when I try playing music it
just clicks.
I still have I Tunes, just cannot connect the Ipod to
update. I have had it for four months, I am afraid
it may be a fault with the ipod, any ideas? The pop
up says windows does not recognise the USB device,
try reconnecting it, or replace device ! Help would
be appreciated please.
Did you ever get an answer? My shuffle is not being recognized by windows either.

Windows Not recognising iPOD Mini ?

My ipod charges when connected to the PC through USB port.
But Itunes does not show the iPOD.
My computers does not show iPOD.
Device manager shows Unknown Device under USB.
I have followed all instructions in the iPOD support and have installed and uninstalled the iTunes many times.
But the status is the same.

Can someone help me figure out how to get my Ipod Mini to be recognized by my computer and Itunes? I plug it into the USB port but nothing happens except the Ipod shows that it is charging. The computer or Itunes doesn't seem to see My Ipod Mini at all. Please Help!!!!

Itunes and WIndows not recognising ipod connection

Can someone please help me I managed to sync my ipod the first time i used it but the second time i plugged it in it dings when it is plugged in but nothing happens? what is wrong with it? it's new??
Ive tried restarting my computer but nothing. also since i updated itunes not long ago ive been having problems with itunes, it sometimes doesn't respond and i have to close it and open it again? does anyone know how i can fix these problems?
Message was edited by: kimbo2904

I think this might help!
1. Go to My Computer
2. Go to Manage and then Device Manager (if you have Vista just click on System Properties up at the top and then on the left-hand side you should see Device Manager.)
3. In Device Manager you should see portable devices or something similar and there will be a thing directly under it that says unrecognizable device or once again something similar.
4. Click on that and you should get an option that tells you you don't have the device driver for the unrecognizable device, and you should get the option to download that.
5. I just downloaded the driver and my computer automatically found it on the internet, and now it works.
For more help go to this page.
http://docs.info.apple.com/article.html?artnum=61711
Hope this helps! I'll check if you have any questions.

PC will not recognise Ipod-have tried everything!

I have brand new 4gp ipod mini. Uploaded software-when it said to connect ipod I did. when it got to the screen on the uploding wizard thingie that asked about formatting the ipod the "next" button was not highlighted, so with no other option, I ticked the "tick here if you want to install software without ipod connected" and carried on.
PC will not recognise ipod as either a piece of hardware or in itunes.
It is connect via a USB 2 port which is on a USB 2 card. The ipod does charge so that bit is working. The PC is about 4 years old and has Windows XP.
When i plug into an old USB 1 port the PC recongises the ipod, but says the port cannot support it (assume as it is too slow)
I have tried the following things
1. remove all ipod/itunes software and restore-using both the software downloads from apple site as well as the software which came with ipod
2. resetting it
3. putting it in disco format when plugged into PC.
Plse can someone tell me what I shoudl try next? I have looked through all the discussion threads and apple site and cannto see anything that seeems to fit this problem. I am assuming it is related to the USB.....but could be very wrong!
thanks
Chantal

Hi,
I have EXACTLY the same problem, my computer is even the same age as yours! I re-installed etc etc, I downloaded XP service pack 2, I have a 4GB ipod mini, I reset it and reset it again, I phoned Apple support, not a lot of help considering they told me to doexactly what I had been doing already, told me to try on another computer and like you I don't have any other to try on, I tried other devices in the USB 2 port (also a PCI card like yours) and they work fine, and the ipod charges. I went back to the Apple store to swap it for another one and the guy there said that it sounds as though my computer is only recognising the ipod as a external hard drive instead of a music player. When I plug it in I get a little bubble saying found new hardware mass storage device, and then anopther bubble says there was a problem installing hardware and the device may not work corretly (which clearly it doesn't!). So he told me to find smeone who is really good with windows (where....?) to sort out my computer so that it recognises it as an ipod and not an external hard drive, aparently there is a way to do this. I do have someone coming to check it oput tonight, if they can solve the problem then I will let you know how they do it!
Sorry can't be any more help but I suppose it's good to know there's someone else in the same situation!!!!

Does not recognise Ipod connected

My Ipod nano was working correctly(only 3 weeks old) now when connecting it states it does not recognise Ipod and requests updater. I have gone to site to get updater to V7 as I have V5 and it wont let you download?
It requests to "restore to factory settings" but it has no effect after resetting. Still doesnt recognise Ipod.Help

iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

Windows Vista - iTunes not recognising iPod!

iTunes is not recognising my iPod and the iPod Setup Assistant isn't showing automatically. Can anyone help. I have a new laptop with Window Vista is this operating system the problem? Can help would be appreciated. I can import music into iTunes OK and purchase music from iTunes itself I just can't get iTunes to recognise my iPod!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
This tool would provide all hardware details about your notebook.
It would list all devices and chipset name too.
I think its Intel chipset so you could find the driver on the Intel page
Greets

Satellite L300 & Windows Vista are not recognising Ipod

hi, i'm hoping you can help!!! I have been directed here by Microsoft & Apple - below is my issue and also Microsofts response:
i have an ipod nano 3rd gen, working off a near new laptop with windows vista. itunes is all set up, no issues with ipod at all but when i plug the ipod in, it only charges the ipod.
computer does not recognise the ipod at all, in windows or itunes. there is no portable device driver in the Device Manager or anywhere at all.
it is not the usb port as other usb's have been recognised. i've tried in all other usb ports as well. bottom line is that windows vista (and itunes) is not recognising the ipod at all.
i've been in touch with apple, with no avail. i've googled solutions only to find hundreds of other posts with exactly the same problem but no helpful solution. windows vista has no portable device port - how does one get this on their pc???
i've been at this for 4 days now and have uninstalled/reinstalled way too many times and i'm at wits end!! any advice (other than "have you tried another usb port" or "have you reset the ipod" or anything similar) would be much appreciated.
once again, there is no portable/ipod device drive located on this computer. please, i'm really hoping someone can help =)
*Microsofts response:*
Hi,
Step 1:Turn USB bus power back
If laptop is configured to conserve power by turning off power on the USB (Universal Serial Bus), it might not recognize a connected iPod.
To turn USB bus power back, you may follow the steps mentioned in the Apple link below
http://support.apple.com/kb/TS1401
You stated Windows vista has no portable device port Normally, all portable devices are connected via a USB port and they appear under Universal Serial Bus controllers in the Device Manager.
Step 2:Reinstall USB controllers.
First, please disconnect all USB devices and then perform the following steps:
1. Click "Start", type in Device Manager the Search bar and press "Enter". Click Continue if necessary.
2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the "Host Controller", click "Uninstall" and click "OK".
3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and windows will reinstall all USB controllers automatically.
If the issue still persists,
*Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.*
*So here I am with the issue still not resolved. *How do i Download and install the latest chipset drivers in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod??*
Many thanks in advance!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
This tool would provide all hardware details about your notebook.
It would list all devices and chipset name too.
I think its Intel chipset so you could find the driver on the Intel page
Greets

HT1923 windows Vista not recognising Ipod classic. after setting laptop back to factory settings everything working fine except this

My Ipod classic is not being recognised by windows Vista (device not recognised in device manager) and therefore I can only buy from Itunes but unable to sync etc
I had to set laptop back to factory settings. everything else working perfectly except this. Have tried changing usb but still device not recognised!!!!
Any help would be appreciated???
going quietly insane..

Hello Sparkysun,
Thanks for using Apple Support Communities.
From your post, the issue appears to be indicative of a hardware issue. The support link below explains your service options:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Take care,
Alex H.

Windows PC not recognising iPod Touch / ipad

Recently I've run into this intermittent problem.
Sometimes when I connect my iPod or iPad to my PC Windows simply fails to recognise that my devices are connected. To the point where the iPod won't charge because the connection is not there.
There a bunch of things I thought it might be. Faulty cable, bad drivers, windows, bad connector on both devices. The thing is its quite random and a simple reboot solves the problem every time.
In any case I have reinstalled windows with no effect, so I am wondering if its an issue with the Apple drivers that come with the latest iTunes as it is a fairly recent issue.
Anyone else had an issue like that?

I CAN'T GET COMPUTER TO RECOGNISE IPOD TOUCH THIRD GEN.TRIED ALL FIXES, DRIVERS,
REINSTALL ITUNES,WHEN I FIRST INSTALLED IPOD, COMPUTER RECOGNISED IT

Windows 7 does not recognise ipod ?

My Ipod worked fine on Windows XP. Unfortunately, it is not recognised as a drived when connected to my new computer with Windows 7.

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Windows XP/Itunes not recognising ipod

Hi - hope there's someone out thre who can help me!
My son's ipod stopped working after he connected to itunes and recommended he download new version (sounds familiar, huh?) Anyway to cut a long story short, it's not worked since - I've tried deleting all versions of software and updates, etc, etc., for the last two weeks!
Tonight I thought I was getting somewhere, the ipod says it has Version 2.1 under settings, I connect to the PC and it says I need to configure ipod (removable disk E is shown in My Computer - but freezes if I try and right click on it!)
I install Version 2.1 Updater from original disc, then User Guide, then Itunes, Version 4.1.
It then says again Ipod is not readable - needs to be reformatted for use on PC and asks me to click on Update to proceed.
This opens up Updater 2.1 - both Update and Restore buttons are greyed out, after a couple of minutes Restore is no longer greyed out, so I've clicked on this, (already backed up music!) After a while, the blue task bar starts moving and when completed it says
"ipod has been restored to factory settings. Please leave ipod connected while it completes task" - on the ipod the apple logo is showing. After another wait it says Restore complete. I then get a message saying 'USB device is not recognised and I need to format it to get it to work on my pc and so the cycle begins again!!
Anyone out there got any ideas how to get round this problem? Son now using my Zen 20Gb which he complains is chunky but heh, it works!!
Thanks in advance of any help!

Hello and Welcome to Apple Discussions.
Try working through the following two articles:
http://docs.info.apple.com/article.html?artnum=306640
http://docs.info.apple.com/article.html?artnum=93716
Hope that helps.
Aaron and macgirl77, neither of your Macs have USB2.0 which unfortunately is one of the requirements for the +iPod touch+. It seems that after a short period of syncing correctly on USB1.1 it fails.
mrtotes

I Tunes not recognising ipod nano 7

Hi, I have a new Ipod nano7.When I connect it to itunes I get a message saying the device is not recognised.I uninstalled and reinstalled itunes but still not working.I have followed all the steps Apple provide on their website. Still nothing. Anyone got any ideas?

Hello there weemcchaff.
The following article has some great and in-depth steps to follow for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Itunes does not recognise ipod touch

i've reinstalled the latest version of itunes plus ios 6 and followed the troubleshooting sections for Windows 7 PC but itunes does not recognise the ipod touch. the USB cable is ok (charges the ipod anyway) but when I run diagnostics it does not see an ipod.

iOS: Device not recognized in iTunes for Windows
Try another computer to help determine if you have an iPod or computer problem.

Windows not recognising ipod

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