Windows Offline Files / Sync Center - 99GB?? bug?

Currently have a laptop connected to a domain where the user's My Documents folder is set up in Sync Center... while the laptop is on the network everything is fine and dandy, however once the user disconnects a good portion of the files and folder show
a gray X indicating that they haven't sync'd over a local copy. When going into the 'Disk usage' tab for Sync Center, everything shows as 99GB used, 99GB available and the drive size is 999GB. If I do a manual sync I see that it fails due to not enough offline
cache space. Attempts to change it with the 'Change size' button have failed as nothing shows up when I click on that button. Free disk space shows up as roughly 24GB free and Windows Scan Disk reveals nothing wrong with the drive. Help!

Hi,
Did this issue occur before ? Did the machines in the domain share the same issue with you?
1.If the issue occured occasionally, I recommend you to manually re-initialize the offline files database/client-side cache following this link:
How to re-initialize the offline files cache and database in Windows XP (Win7 takes with the same path)
https://support.microsoft.com/kb/230738?wa=wsignin1.0
2.This issue may be caused by the group policy,please check the following policies according to the path.If you have no permission to change the policies ,please contact with your administrator.
Here is the policies path:
Computer Configuration\Administrative Templates\Network\Offline Files
Limit disk space used by off line files
Default cache size
Prohibit user configuration of Offline files
Here is the link for reference:
Fixing OffLine File Cache Problems Using Group Policy
http://www.falconitservices.com/support/KB/Lists/Posts/Post.aspx?ID=158 (link from official website would be better)
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
3.If the issue persists, please check the Event Viewer for related error information.
This path may be helpful:
Event Viewer \Applications and Services\Microsoft\Windows\Offline Files
Best regards

Similar Messages

2008 R2/ Win7 Offline Files Sync causing High Load on server

Hi Everyone,
I have recently been investigating extremely high CPU Usage from the System Process on my company's main File Cluster.
We managed to track SRV2.sys Threads causing high CPU load within the system process, but was having issues identifying why this was the case.
As per Microsoft's direction via support call, we have installed the latest SRV2.sys Hotfixes, but this does not appear to have allivated the issue we are experiencing. We have also added more CPU and Memory into both nodes, which has not helped either.
We have since managed to create a system dump and is being sent to MS Support for analysis.
I have noticed the following that appears to happen on our cluster:
Whenever our CAD/Design department run certain functions within their apps running on a windows 7 client (apps include MicroStation, Revit, AutoCAD etc) we see a massive spike and flatline of the system process.
We found several users with Windows 7 clients that have Configured Offline File to sync an entire Network Volume (some volumes are 2TB Plus, so would never fit on a users computer anyway, i was quite shocked when I found this). How we spotted this was through
Resource Monitor, the System Process was trolling through all the folders and files in a given volume (it was "reading every single folder). Now, while this was the system process, we could identify the user by using the Open Files view in Server Manager's
Share and Storage Management tool.
I have done a fair bit of research and found that a lot of CAD/Drawing applications in the market have issues with using SMB2 (srv2.sys). When reviewing the products that we use, I noticed that a lot of these products actually recommended disabling SMB2
and reverting to SMB1 on File Server and/or the clients.
I have gone down the path of disabling SMB2 on all Windows 7 clients that have these CAD Applications installed to assist with lowering the load (our other options are to potentially shift the CAD Volumes off our main file cluster to further isolation these
performance issues we have been experiencing.) We will be testing this again tomorrow to confirm that the issue is resolved when mass amounts of CAD users access data on these volumes via their CAD Application.
We only noticed the issue with Offline Files today with trying to sync an ENTIRE Volume. My questions are:
Should Offline File sync's really cause this much load on a File Server?
Would the the size of the volume the sync is trying to complete create this additional load within the system process?
What is the industry considered "Best Practice" regarding Offline Files setup for Volumes which could have up to 1000+ users attached? (My personal opinion is that Offline Files should only be sync of user "Personal/Home" Folders
as they users themselves have a 1 to 1 relationship with this data.)
Is there an easier way to identify what users have Offline Files enabled and "actually being used" (from my understanding, Sync Center and Offline Files are enabled by default, but you obviously have to add the folders/drives you wish to sync)?
If I disable the ability for Offline Files on the volumes, what will the user experience be when/if they try to sync their offline files config after this has been disabled on the volume?
Hoping for some guidance regarding this setup with Offline Files.
Thanks in Advance!
Simon

Hi Everyone,
Just thought I would give an update on this.
While we're still deploying http://support.microsoft.com/kb/2733363/en-us to
the remainder of our Windows 7 SP1 fleet, according to some Network Traces and XPerf that were sent to MS Support, it looks as though the issu with the Offline Files is now resolved.
However, we are still having some issues with High CPU with the System Process in particular. Upon review of the traces, they have found a lot of ABE related traffic, leading them to believe that the issue may also be caused by ABE Access on our File Cluster.
We already have the required hotfix for ABE on 2008 R2 installed (please see
http://support.microsoft.com/kb/2732618/en-us), although we have it set to a certain value that MS believe may be too high. Our current value is set to "5", as that is the lowest level of any type of permission is set (i.e. where the lowest level of inheritance
is broken).
I think I will mark this as resolved regarding the Offline Files issue (as it did resolve the problem with the Offline Files)...
Fingers crossed we can identify the rest of the high load within the System Process!!!

Working with Windows offline files

Hello,
I'm desperately trying to make Adobe bridge and other applications work faster on our company's graphics design team's computer. They work with files off a company NAS drive and loading and saving files is slow. I've enabled Windows offline files for the entire folder containing their work and synchronised it to a test computer; all their files are now also stored locally. However, they're reporting that Bridge loads even slower than before. I'm out of ideas; those files need to be available to all 3 members of our design team but I still need to make loading and working with said files faster.
Does anyone have any ideas or has anyone else tried adobe products with Windows offline files?

You can check some tools mentioned in this URL : http://www.hongkiat.com/blog/backup-and-sync-tools-for-hard-drives/
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Offline File Sync - Temp File Issues

I just set up Offline File Sync and I've noticed that temp files (created when saving a file) are in still showing in my local folder. When I try to open one of these files, it says that it doesn't exist on the network location.
It looks like the file is being created and then removed on the network but the local cache doesn't remove the copy properly. I've tried deleting the files as well as deleting temporary files via the Sync Center but neither work.
I'd like to solve this so that the file list doesn't become crazy full with many saves from Excel files.
Can someone please help?

As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous
steps should be helpful for many similar scenarios.  <o:p></o:p>
If the issue still persists and you want to return to this question, please reply this post directly so we will be notified to follow it up. You
can also choose to unmark the answer as you wish.  <o:p></o:p>
In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar
problems.  <o:p></o:p>
Thanks!<o:p></o:p>
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Offline Files sync gives Access Denied on Windows 8.1 Enterprise

A small number of our staff have now been issued with Windows 8.1 Enterprise hybrid tablet computers, however there is a problem with using Offline Files on them - when synchronising, it responds "Access Denied".
The tablets have Windows 8.1 Enterprise with all the latest updates on them. Staff users have a home folder on the network under \\server\staff\homes\departmentname\username which gets mapped to U: and their My Documents is redirected there. The server is currently
Windows Server 2003 R2 SP2.
We have tried:
Resetting the Offline Files cache using the FormatDatabase registry key
Using Group Policy Objects to force Offline Files synchronisation at logon and logoff
Clearing the local cached copy of the user's profile from the machine and getting them to log back on to recreate it
Setting up Offline Files event logging to the event viewer - this provides no useful information as it only logs disconnect/reconnect and logoff/logon events
Forcing Group Policy update using gpupdate /force
Forcing synchronisation using PowerShell and https://msdn.microsoft.com/en-us/library/windows/desktop/bb309189%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396
As suggested by http://support.microsoft.com/kb/275461 we gave the All Staff security group Read permissions on F:\Staff (which is the one that is shared as \\server\staff) and then blocked inheritance for folders below that
We also checked the following:
The CSC cache has not been relocated
No error 7023 or event 7023 errors relating to Offline Files are present in the event logs
The Offline Files service is running
The OS is already Windows 8.1 Enterprise, so installing the Pro Pack is not applicable
In HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\UserState\UserStateTechnologies\ConfigurationControls all the values are set to 0 and not 1
We do not use System Center Configuration Manager
No errors were found in the Folder Redirection event logs
None of these solved the problem, does anyone have any suggestions?
Here is the error we are seeing:
Thanks,
Dan Jackson (Lead ITServices Technician)
Long Road Sixth Form College
Cambridge, UK

Hi,
Generally speaking, this problem is most probably occurs at File Server Client.
Firstly, please check the sharing file Sync Settings.
Shared file properties\Sharing\Advanced Sharing\Caching
Also check shared file user list, make sure these problematic user account have full permission.
On the other hand, could you able to access to the shared file directly in Windows Explorer?
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Yes, the user can access the shared folder in Windows Explorer. The user has the following permissions:
Traverse Folder/Execute File
List Folder/Read Data
Read Attributes
Read Extended Attributes
Create Files/Write Data
Create Folders/Append Data
Write Attributes
Write Extended Attributes
Delete
Read Permissions
Here is a screenshot of how the Caching settings are set up on the top-level Staff share.

Windows 7 and Offline Files - Sync at logoff

All,
I have set up folder redirection in my organisation (testing purposes) The problem I am facing is Windows 7 will not automatically sync offline files back to the share.
There is a gpo for Windows XP to do this when a user is either is logging off on on. I am trying to accomplish the same when a user logs off and a script can be run to initiate a sync.
Please help.
This is the VBS script I am using, but does nothing when I run it. IS there something missing? A better solution?
' THIS CODE AND INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF
' ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
' THE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A
' PARTICULAR PURPOSE.
' Copyright (c) Microsoft Corporation. All rights reserved.
' Usage: CscSyncAll.vbs [/Direction:in|out|inout] [/PinNewFiles:1:0] [/Conflicts:local|remote|latest] [/Machine:value] [/User:value] [/Password:value]
' Demonstrates how to sync the entire Offline Files cache.
const cComputerName = "LocalHost"
const cWMINamespace = "root\cimv2"
' Process commandline arguments
strComputerName = WScript.Arguments.Named("Machine")
If Len(strComputerName) = 0 Then strComputerName = cComputerName
strUserID = WScript.Arguments.Named("User")
If Len(strUserID) = 0 Then strUserID = ""
strPassword = WScript.Arguments.Named("Password")
If Len(strPassword) = 0 Then strPassword = ""
' Sync control flags from Win32_OfflineFilesCache.Synchronize
const fFillSparse = &H00000001
const fSyncIn = &H00000002
const fSyncOut = &H00000004
const fPinNewFiles = &H00000008
const fPinLinkTargets = &H00000010
const fPinForUser = &H00000020
const fPinForUser_Policy = &H00000040
const fPinForAll = &H00000080
const fLowPriority = &H00000200
const fAsyncProgress = &H00000400
const fInteractive = &H00000800
const fConsole = &H00001000
const fSkipSuspendedDirs = &H00002000
const fBackground = &H00010000
const fCrKeepLocal = &H10000000
const fCrKeepRemote = &H20000000
const fCrKeepLatest = &H30000000
const wbemFlagSendStatus = &H00000080
SyncControlFlags = fSyncIn + _
fSyncOut + _
fPinNewFiles + _
fPinForUser + _
fConsole + _
fInteractive
strDirection = WScript.Arguments.Named("Direction")
If Len(strDirection) <> 0 Then
if LCase(strDirection) = "in" Then
SyncControlFlags = SyncControlFlags - fSyncOut
Elseif LCase(strDirection) = "out" Then
SyncControlFlags = SyncControlFlags - fSyncIn
Elseif LCase(strDirection) = "inout" Then
' Do nothing. Flags already indicate in/out
Else
Wscript.Echo "Invalid direction value [" & strDirection & "]"
Err.Raise 507 ' "an exception occured" error
End if
End if
strPinNewFiles = WScript.Arguments.Named("PinNewFiles")
If Len(strPinNewFiles) <> 0 And strPinNewFiles = "0" Then
SyncControlFlags = SyncControlFlags - fPinNewFiles
End if
strConflicts = WScript.Arguments.Named("Conflicts")
If Len(strConflicts) <> 0 Then
If LCase(strConflicts) = "local" Then
SyncControlflags = SyncControlFlags + fCrKeepLocal
Elseif LCase(strConflicts) = "remote" Then
SyncControlFlags = SyncControlFlags + fCrKeepRemote
Elseif LCase(strConflicts) = "latest" Then
SyncControlFlags = SyncControlFlags + fCrKeepLatest
End if
End if
Set objWMILocator = WScript.CreateObject("WbemScripting.SWbemLocator")
Set objWMIServices = objWMILocator.ConnectServer(strComputerName, _
cWMINameSpace, _
strUserID, _
strPassword)
Set objCache = objWMIServices.Get("Win32_OfflineFilesCache=@")
Set objParams = objCache.Methods_("Synchronize").InParameters.SpawnInstance_
Set objSink = WScript.CreateObject("WbemScripting.SWbemSink", "SINK_")
Set objItemInstances = objWMIServices.InstancesOf("Win32_OfflineFilesItem")
' Set up the API arguments
Dim ItemPaths(0)
objParams.Paths = ItemPaths
objParams.Flags = SyncControlFlags
' Constants for cache item types
const cFile = 0
const cDirectory = 1
const cShare = 2
const cServer = 3
' Execute the sync action on each share in the Offline Files cache.
For Each objItem in objItemInstances
If cShare = objItem.ItemType Then
ItemPaths(0) = objItem.ItemPath
objParams.Paths = ItemPaths
objWMIServices.ExecMethodAsync objSink, "Win32_OfflineFilesCache", "Synchronize", objParams, wbemFlagSendStatus
End If
Next
' Loop until we receive an OnCompleted event
bDone = False
While Not bDone
wscript.sleep 1000
Wend
Sub SINK_OnProgress(UpperBound, Current, Message, objContext)
DIM PART_REASON, PART_RESULT, PART_RESULTMSG, PART_PATH
DIM REASON_BEGIN, REASON_END, REASON_ITEMBEGIN, REASON_ITEMRESULT
DIM Reasons(3)
' The message is composed as follows:
' <reason>:<result>:<result msg>:<path>
' <reason>
' Integer indicates reason for progress callback.
' Values are:
' 0 - "Begin" overall operation
' 1 - "End" overall operation
' 2 - "Begin Item" operation
' 3 - "Item result"
' <result>
' Integer result code; HRESULT.
' <result msg>
' Text describing the result. In most cases this is translated using
' the Win32 function FormatMessage. In some cases a more descriptive
' message is provided that is better aligned with Offline Files.
' <path>
' UNC path string associated with the progress notifcation. This is
' empty for the "Begin" and "End" notifications.
' Define indexes of the various parts in the message.
PART_REASON = 0
PART_RESULT = 1
PART_RESULTMSG = 2
PART_PATH = 3
' The reason codes present in the <reason> part.
REASON_BEGIN = 0
REASON_END = 1
REASON_ITEMBEGIN = 2
REASON_ITEMRESULT = 3
' split the message into the 4 parts and extract those parts.
Parts = Split(Message, ":", -1, 1)
Reason = CInt(Parts(PART_REASON))
Path = Parts(PART_PATH)
Result = CLng(Parts(PART_RESULT))
ResultMsg = Parts(PART_RESULTMSG)
Select Case Reason
Case REASON_ITEMRESULT
WScript.Echo Path
if 0 <> Result then
Wscript.Echo " Error: " & Hex(Result) & " " & ResultMsg
end if
Case REASON_END
if 0 <> Result then
Wscript.Echo "Error: " & Hex(Result) & " " & ResultMsg
end if
End Select
End Sub
' Called when the operation is complete.
Sub SINK_OnCompleted(HResult, objLastError, objContext)
bDone = True
End Sub
*This code was pulled from: http://blogs.technet.com/b/filecab/archive/2007/04/26/cscsyncall-vbs-sync-the-entire-offline-files-cache.aspx

Hi,
Please know that Offline Files in Windows 7 uses Bitmap Differential Transfer. Bitmap Differential Transfer tracks which blocks of a file in the local cache are modified while you are working offline and then sends only those blocks to the server. In Windows
XP, Offline Files copies the entire file from the local cache to the server, even if only a small part of the file was modified while offline.
How the synchronization in Windows 7 Offline Files works
http://blogs.technet.com/b/netro/archive/2010/04/09/how-the-synchronization-in-windows-7-offline-files-works.aspx
That should be the cause of the issue that your script didn't work.
Considering that the issue should be related to the script, I suggest to post the question on Script Center forum for further help.
Script Center forum:
http://social.technet.microsoft.com/Forums/scriptcenter/en-US/home
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for understanding.
Kate Li
TechNet Community Support

Anyone use CS3 with Win7 offline file syncing?

I just recently upgraded to the 64-bit version of Windows 7. It has a feature that allows you to cache network files to your hard drive for working on when you are disconnected or have a slow connection with the network (Sync Center) and can be convienient for people like me who telecommute. Most applications seem to work with this, but I've found when trying to save a file from Photoshop CS3 onto this shared drive when its in offline mode results in an error saying the file name was not valid (the file name is valid and can be saved to my harddrive normally). Likewise when I try to save a file to this shared drive in offline mode in InDesign it says that it can't save "under a new name".
Anyone else having this issue or know how to resolve it short of not using the Sync function in Windows?

I am suddenly getting that same message. "The file name is not valid" - and up until a few minutes ago, it was a valid name.
But I am using Reader X and Windows 7

Win7 Offline Files sync error after upgrade to Lion Server 10.7.2

Symptom: client is a Win7 laptop, the server is Mac OS X 10.7.3 Lion Server with SMB and AFP shares. Win7 Offline Files stopped working after I upgraded Snow Leopard (non-server version) to Lion Server 10.7.2. After updating to 10.7.3, the problem persists. When syncing, it gives thounsands of error like this: The process cannot access the file because it is being used by another process. WinXP clients are fine with the Offline Files function though.
I Googled and studied online for several days now and it might be related to the "Oppurtunistic Locking", or "Oplocks" for short, in the SMB protocol. Since Apple has re-written Samba, there's no "smb.conf" anymore to change the Oplocks setting. Maybe it's possible to change the setting in "com.apple.smb.server.plist"?
From the Internet:
1. Oplocks should be DISABLED on the server if there is any other file sharing protocol (AFP, etc.) other than SMB.
2. Offline Files will NOT work properly if Oplocks is disabled on the server side.
3. It was possible to config oplocks setting in smb.conf in Mac OS X versions prior to Lion but now there's no such config file.
My Question:
1. Does anyone else have similar problems?
2. Is it related to the Oppurtunistic Locking thing?
3. Is Oppurtunistic Locking enabled or disabled in Lion Server by default?
4. If it's related to Oplocks, how can I change the setting on the server?
5. I've noticed that the authentication from Windows PCs to the SMB share on the Lion Server is much slower then in SL. Could this somehow be related to my problem?
Thanks for your time! :-D

Any luck getting the info on SMBX parameters like OPLOCKS ? This is apparently causing an issue with Autodesk Revit. I am resorting to installing SMBUP.
There is an article that describes this method for altering the Lion smbd configuration parameters for honoring ACLs:
sudo defaults write /Library/Preferences/SystemConfiguration/com.apple.smb.server AclsEnabled -bool NO
from this article
http://support.apple.com/kb/TS4149
and this:
http://www.stanford.edu/group/macosxsig/blog/2011/08/enable-logging-with-107-smb x-w.html

Offline Files Sync Schedule

Hello Everyone,
I cannot find any clear documentation on this.
We have Windows 7 Machines connecting to Windows Server 2012 R2 Shares with redirected Desktop/Documents/Pictures shares with Offline Files enabled on a LAN.
Do we need to schedule a sync, or will Offline Files 'just work' and sort itself out?
To note, we initially had problems with clients filling up the cache, so we increased the cache via group policy - will Offline Files then cope fine and keep syncing or do we need to poke and prod it.
I have read a lot of stuff regarding slow link settings but that doesn't seem to be us as we are on a gigabit LAN with good ping times.

Hi,
You can configure the policy to synchronize during log on or log off. But in Windows 7, synchronization can happen automatically and in the background, without requiring the user to choose between online and offline modes.
Alex Zhao
TechNet Community Support

Is there any equivalent in OS X to Windows Offline files?

I have been using Offline files in Windows since1999, and today this is the only feature I still haven't found a way to do with a Mac. I need that for work. Is it available with Mac OS X Lion?
Thanks a lot!

lupunus wrote:
CariocaDaGema wrote:
I have been using Offline files in Windows since1999, and today this is the only feature I still haven't found a way to do with a Mac. I need that for work. Is it available with Mac OS X Lion?
Thanks a lot!
If you refer to "offline files" as downloaded websites you may use it quite like in Windows by choose "save as" for the site. It creates a folder and a html file to open in a browser.
Or did I misunderstood your question?
Lupunus
You did, Offline Files (in windows) refers to files stored on a network drive that are mirrored to your local machine (for offline use) and then synchronized back to the network drive when you reconnect.

E61 - PC Suite - Offline File - Sync issues

Hi there,
I wonder if anyone can help please
I've seen another post similar to this, and I've tried the suggestions, but I still have the problems.....
Phone: E61
Phone Software number: (I forget, but Nokia updater said it was the latest version)
PC Suite Version: 6.83.14.1
OS: Win 2000
OS Service Pack: 4
Connection: USB
Email Client: Outlook 2002
Office Client: MS Office 2000
Sync Settings: Update Both Ways
Conflict Settings: err.... Phone wins I think
Synced Items: Calendar, Contacts, Notes, Tasks. No email is synced.
OK, whats happening is this...
When my user connects his phone to the laptop, he gets 3 messages pop up, saying "Your offline folder file could not be configured. C:\Outlook\Outlook.ost"
He clicks OK on each and they go away and all SEEMS to be OK
Then when he looks in his contacts, he has a new seemingly blank contact.
When you open that contact, all the personal details are blank, but in the notes box at the bottom of the General tab, it has a load of info about using Contacts. Not sure if this is from the E61 or from Outlook
Also, my user may edit or delete an appointment or contact from the phone, and when he gets back to the laptop and syncs, the edited/deleted item will reappear as normal on the phone.
Similarly his PA may edit or delete something from his account (PA has delegate access to Outlook) and when the user syncs, the edited/deleted item in Outlook is restored.
He has had issues in the past with the phone, in that for no reason it stopped syncing.
An update to the latest version of PC Suite always sorts that.
Also he has recently had his phone replaced as his originally wouldnt power off properly.
It has had isses before and after the phone was changed.
What I've Tried
Uninstalled and reinstalled PC Suite, the latest version (6.83.14.1) was already on it, but I downloaded a fresh version anyway and reinstalled - No Good
Downloaded and installed Nokia Updater. Checked the software on the phone, and that was the latest version too.
I guess I could set the CONFLICT settings to Always Ask if there are confllicts, but my user assures me that he rarely (if ever) on his phone edits the same item as his PA does on the laptop (well not actually ON my users laptop, but via his Delegate Access)
Do you think this may be because my user has given delegate access to someone else?
We have about 5 of these devices in the company, and this is the ONLY one to have any problems.
As far as I'm aware, none of the other users have given PA's Delegate Access
Not really sure what else to try
Any help and suggestions will be very gratefully received
Many thanks
Steve

Hi Miksu,
I tried the following....
a new contacts folder, no good
a new calendar, no good
a new outlook profile, no good
wiped all the phone info (contacts etc) and resynced afresh from laptop, no good
I'm still getting the same issues...
1. Random appointments that have been edited, moved, deleted, reappear in their original form
2. "Offline folder file could not be configured" even though when I recreated users profile I created a new file, and also my user is a local admin.
Each time the phone tries to sync this message pops up 3 times, you click OK each time and then it continues
I've also ensured that everyone has full control to the folder containing the offline file, and also shared it out, just incase PC Suite is having trouble with permissions.
One thing I did notice is, that any appt created on the phone is defaulted to a Private Sync, whereas all created on the users laptop and his PA's PC are Public Sync
Havent yet managed to make a connection between Private and Public synced items but maybe this is my problem
I've also set the phone to sync every 15 minutes whilst connected, as thought maybe the info is old by the time the user disconnects and goes offline.
Also, PC Suite is set to Sync in Both Directions. THis is needed as my User does add stuff that he needs syncing to his Outlook profile.
Does anyone think that having a user creating/editing etc on the phone, and also on his laptop, and also a PA editing as a delegate via the PA's own PC is freaking out the phone/PC Suite... too many cooks and all that?
Cheers
SteveMessage Edited by stevepud on 31-May-200710:26 AM

How do I prevent offline files from syncing accross WAN

I have multiple sites connected via smaller WAN links (1.5 meg). I am trying to prevent any Offline Folder Syncing across the WAN.
When users travel to other sites there is an issue where their laptop wants to sync their MyDocs folder across the WAN. Since the user has several Gig of Data at the remote site this could take all day and can consumes all of our bandwidth between
the sites. This doesn't happen unless the users have their MyDocs folder set to 'make available for Offline Use'.
The users MyDocs folder is automatically redirected to a network file server at the users main location.
I have tried setting the Network Transparency to 64 ms (64) but that doesn't seem to help. Normal latency between sites (based off of a ping) is 75-100 ms (unless under heavy load).
Do you have any suggestions or recommendations? I tried looking at the below technote but I couldn't seem to get a setting that made this issue go away.
https://technet.microsoft.com/en-us/library/ff633429(v=ws.10).aspx#BKMK_EnablingTransparentCaching
Any help you can offer will greatly be appreciated.
Thank you

Hi,
The article you looking at is not for preventing the offline file sync. So what's your requirement? If you don't want the offline file sync, just disable the it in the sync center:
1. Open the Control Panel, click on the Sync Center icon.
2. In the left pane, click on the Manage offline files link.
3. Click on the Disable offline files button.
4. Click on OK and restart the computer(see screenshot below).
If you want to sync the offline file, the guide you refer is the optimal solution for you. Since your file is too big. However, I suggest you sync it completely if you really need it when slow network or disconnection from the Server. It won't copy
the whole file every time. It just sync the new version of the file when it checked the file has be changed.
Karen Hu
TechNet Community Support

Recover Deleted Offline File in Window's 7

Documents that were suppose to sync with the server had not synced in months. The filess I am sure were being saved to the offline file cache. The offline file cache was deleted by using microsoft hotfix 50561 (kb230738), reinitalizing the cache and correcting
the save path. The documents are very important. I researched and found the xp tool for recovering deleted offline files. csccmd.exe by using the command
csccmd.exe /extract /target:c:\docs /recurse
Is There a tool like this for windows 7? is there a way to recover the lost files. Previous versions and system restore was not enabled and I have not been able to enable then.

Hi ShaneC_76,
Thanks for the post!
Please refer to<cite>
</cite>Windows Offline Files.
Check the 10. Restoring Offline Files In Windows Vista and 7.
Regards,
Miya
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SYNC Center

Good Day
Does windows 8 or 8.1 support (working offline) using sync center?

Hi,
The answer is yes.
How to Use Offline Files in Windows to Cache Your Networked Files Offline
http://www.howtogeek.com/98793/how-to-use-offline-files-in-windows-to-cache-your-networked-files-offline/
Kate Li
TechNet Community Support

Word crashing whilst offline files enabled

Hi all,
Having a few issues with Microsoft Word crashing whilst using offline files through the Sync centre.
We use folder redirection to a central server, and supplement this with offline file sync for when they are off-site.
When 'Online' the documents can be opened and saved without issue, however as soon as the laptop is taken home, Word will open a document and then crash. The same goes for trying to save it. A new document will not crash until a save is attempted.
I believe this is down to offline files and perhaps the location they are trying to save in (C:\WIndows\CSC??). Anyone have any ideas on a fix? I'm going to play around with permissions a bit later to see if that has any effect, and also try saving and opening
from a local location (such as USB).
MS Office 2010
Windows 7 Enterprise 64bit
Lenovo L430 ThinkPads i3 4GB RAM Integrated graphics
Thanks.

Hi,
In regarding of the issue, I have some questions about the issue:
Did the other programs crashed when you opened the other format of the offline files, such as Excel file, txt file?
Did all the local Word 2010 files crash when saving?
Let's do the test to narrow down the issue:
Open a other format offline file (Excel or other) through Sync center, if it still makes the program crashed, please try to
reinitialize the offline cache and then follow the below link to re-use the offline file:
http://windows.microsoft.com/en-us/windows/working-with-network-files-offline#1TC=windows-7
If the issue only occur with Word offline file, we may force on the Word program itself. I recommend we may try the steps mentioned in the following article and check if it helps:
http://support.microsoft.com/kb/921541
If the issue still exists, please try the following methods:
Verify/install the latest updates
Start Word in safe mode, the issue may be caused by some add-ins. (http://office.microsoft.com/en-us/powerpoint-help/work-with-office-safe-modes-HP010354300.aspx)
Repair Office 2010.
Hope it's helpful.
Thanks
George Zhao
Forum Support
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Windows Offline Files / Sync Center - 99GB?? bug?

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