Windows on laptop won't recognize ipod nano

i'm having trouble connecting my ipod nano. it is fully charged from the usb connection. newest versions of itunes and ipod updater are installed. usb root hubs under device manager are turned on at all times under power management. disk management does not show nano connected when in disk mode. trying to install ipod under device manager has error that the necessary software cannot be found for the hardware. any suggestions...thanks for your time.
  Windows XP Pro  

messed with that a little, but it seems like the problem isn't with my "usb controllers", which seem to be working correctly. under device manager the only error, or exclamation mark, is found under "other devices", which when expanded has "ipod." under properties, the error message from above is found:
"This device is not configured correctly. (Code 1)
To reinstall the drivers for this device, click Reinstall Driver."
When attempting to reinstall the driver, the necessary software is not found.
..."usbstor" can be found under drivers and i386 however not under inf. i copied it to inf successfully, but it still doesn't appear. when attempting to copy it again it asked if i would like to replace the previous file...i dunno just kinda wierd why it can't be seen, but it obviously is there. also i don't know if i trust that site to download usbstor.inf or if its needed anyway???
thanks for continuing to help

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