Windows/Outlook 2010 Search quits company wide
Digital Man wrote:
Any recent, common updates to these machines???That's hard for me to answer because we don't use a Windows Update service on any of our DCs. All machines are set to update weekly at 3am on Wednesdays via group policy. So, yes, I would assume so. I am pulling a list of the installed updates on the machines via wmic at the moment. I will update when I have more details.
So, two weeks ago, a few users contact our helpdesk stating their outlook 2010 stopped returning results in instant search. Having them click on "Search all mail items" didn't produce any results either. So, we rebuilt their OST files by blowing away everything under c:\users\USERNAME\appdata\local\microsoft\outlook\. Once outlook rebuilt their mailbox, search appeared to work again.Side note -- All of our users are forced to 'Cached Exchange Mode'.Last week, a few more users (1-2 /day) start reporting that their email boxes are no longer returning results during search. Now I find out that some of these users are also having trouble searching through Windows Search in the start menu.Steps taken to resolve the issue on a per computer basis:RestartContol Panel - Indexing Options -- rebuild index & tell search to dig deeper into pst and...
This topic first appeared in the Spiceworks Community
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Outlook 2010 search for contacts of connected account
Hello.
My client has one issue: they can search contacts in their exchange account but the results don't return contacts from an account that she is authorized to (she can see emails from this other account). She doesn't remember what triggered it she just said
it stopped working. The other person has Mac. How do you enable or troubleshoot search shared contacts from connected accounts?
She is using Windows 8 and Outlook 2010 and they have internal exchange server 2007. I have seen this post: http://social.technet.microsoft.com/Forums/en-US/0403a096-49b1-4a87-a34f-44566c9cf9ab/outlook-2010-searching-a-shared-users-contacts?forum=outlook
where it points me to another site but it doesn't say what the problem could be if you can't search from shared contacts.Hi,
Is the user searching within the shared Contacts folder?
Switch to Outlook Online Mode and search, does the issue persist?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install Configuration
Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs. -
Slow Outlook 2010 Search functionality
Scenario: 20+ RDS 2012, remote application users. Spanning 3 remote locations connected via cloud based firewall for MPLS vpn. Remote users are reporting very slow outlook 2010 search, resulting in freezing and crashing via remote app. Some users have
very large mailboxes some do not. Is there a best practice for outlook via remote app for caching?
How could I increase the search function speed for the remote users?
~SHHi,
Initially please check the network speed for your environment?
Have you face this issue before?
Might possible sometime that through VPN tunnel wasnt encapsulating all traffic and thus can face slowness issue and wasn’t passing HTTPS, Outlook, Active Directory and DNS traffic (all of which are encrypted). In addition, you can go through
this article which provide some more insight points for outlook troubleshooting.
- Check for pst-file corruptions
- Disable and then re-enable the file for indexing
- Reset the index
- Reinstall the Windows Search feature
- Check event-viewer for any useful Event ID\error
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
I had to change my Icloud ID and Passworrd recently through my Iphone.. I also have Icloud linked to Windows Outlook 2010 on my computer. Outlook keeps asking for my old ID and password on the computer. How do I change the information in Outlook so I can link back up. Thanks for any help you can give.
VFRIOHello vfrio,
Welcome to the Apple Support Communities!
It sounds like you edited your existing Apple ID to a new email address and changed the password as well. To change this on your computer, you will need to sign out of the old account and into the new Apple ID in iCloud for Windows. Please use the attached article as a further reference.
What to do after you change your Apple ID email address or password - Apple Support
Windows PC
Open iCloud for Windows and click Sign Out.
If you're signed out, sign in with your updated Apple ID or password. The data in iCloud will automatically appear on your device after you sign in.
If you're signed in with your previous Apple ID:
Click Sign Out. Depending on what iCloud options are turned on, you'll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your PC. Click Delete. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
Sign in with your updated Apple ID or password.
Have a great day,
Joe -
Outlook 2010 Search Not Working
Hi All,
After resequencing office a number of times and following the AppV recipie at http://support.microsoft.com/kb/983462 I still can't get Outlook 2010 to play nicely.
My sequencing and operating environment is Windows 7 32-bit.
I have configured the proxies according to the AppV recipie and run the client installer but I still cannot get it to work.
msiexec /i C:\offvirt.msi ADDDEFAULT="Click2runOneNoteProxy,Click2runOutlookProxies,Click2runWDSProxy,Click2runOWSSuppProxies" PACKAGEGUID="{782EF558-1977-466C-B5A8-0975B2996E67}" PACKAGEVERSION=14.0.4755.1000 OUTLOOKNAME="Microsoft Outlook 2010" ONENOTENAME="Microsoft
OneNote 2010" MAPISERVER="Microsoft Virtual Office Simple Mapi Proxy Server" VIRTUALSEARCHHOST="Search MAPI Protocol Handler Host" MLCFG32CPL="Windows Control Panel" OWSSUPPServer="Microsoft SharePoint Client Support Manager"
Is what I use to install the deployment kit and all the values in the arguments are 100% correct.
However the actual registry keys do not reflect what I have entered into the Arguments.
When looking at "HKLM\Software\Microsoft\Office\14.0\CVH\" keys they all have strange values.
"Click2runOutlookProxies\MapiProxyServer" for example is set to "C:\Program Files\Microsoft Application Virtualization Client\sfttray.exe" "Simple MAPI Proxy Server "
This is obviously wrong as it's not what I specified. I corrected these manually to:
"C:\Program Files\Microsoft Application Virtualization Client\sfttray.exe" "Microsoft Virtual Office Simple Mapi Proxy Server 14.0.4755.1000"
In an attempt to get it to work and the AppV client succeeded in starting the "Search MAPI Protocol Handler".
Despite this no matter what I search for and where I search for it I get "No matches".
It does appear to index the items but doesn't appear to be able to contact desktop search to even try to get a response.
Any help would be much appreciated!Try creating a CVH.reg file and populate the keys with your package GUID and versions:
x86
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\CVH]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\CVH\Click2RunFilterPack]
@=""
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\CVH\Click2runOneNoteProxy]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
"OneNote"="\"C:\\Program Files\\Microsoft Application Virtualization Client\\sfttray.exe\" \"Microsoft OneNote 2010 092210A\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\CVH\Click2runOutlookProxies]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
"MapiProxyServer"="\"C:\\Program Files\\Microsoft Application Virtualization Client\\sfttray.exe\" \"Microsoft Virtual Office Simple Mapi Proxy
Server 092210A\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\CVH\Click2runOWSSuppProxies]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
"ProxyServer"="\"C:\\Program Files\\Microsoft Application Virtualization Client\\sfttray.exe\" \"Microsoft SharePoint Client Support Manager
092210A\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\CVH\Click2runWDSProxy]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
"WDSProxyServer"="\"C:\\Program Files\\Microsoft Application Virtualization Client\\sfttray.exe\" \"Search MAPI Protocol Handler Host 092210A\""
x64
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH\Click2RunFilterPack]
@=""
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH\Click2runOneNoteProxy]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
"OneNote"="\"C:\\Program Files (x86)\\Microsoft Application Virtualization Client\\sfttray.exe\" \"Microsoft OneNote 2010 092210A\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH\Click2runOutlookProxies]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
"MapiProxyServer"="\"C:\\Program Files (x86)\\Microsoft Application Virtualization Client\\sfttray.exe\" \"Microsoft Virtual Office Simple Mapi Proxy
Server 092210A\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH\Click2runOWSSuppProxies]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
"ProxyServer"="\"C:\\Program Files (x86)\\Microsoft Application Virtualization Client\\sfttray.exe\" \"Microsoft SharePoint Client Support Manager
092210A\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH\Click2runWDSProxy]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
"WDSProxyServer"="\"C:\\Program Files (x86)\\Microsoft Application Virtualization Client\\sfttray.exe\" \"Search MAPI Protocol
Handler Host 092210A\"" -
Mailbox transfer from Apple mail to Windows Outlook 2010
There were thousands of emails in Apple mail email client. I sorted out and maild mailboxes for different types of emails. I separated work-related eails and other stuff related emails and made mailboxes for each. Now I want to move the work-related emails
to my windows laptop in Outlook 2010 email client.
I did try to sync the emails via Imap but the synchronization fails every time I try to sync the emails. I have double checked everything many times before synching but it always fails. Now I am sick of doing it as there are 10k plus mails and the sync is always
failing.
Is there any other way to transfer the mailbox from apple mail to outlook 2010. It would be very helpful of anyone can guide me to transfer only the work mailbox folder as syncing via Imap starts downloading all the emails including the others.
I just need to transfer the work folder.
Helpful solutions will be really appreciated.Hi,
The easiest way to transfer data from Outlook for Mac to a Windows-based Outlook client is to upload to an exchange server. To do this, please refer:
http://support.microsoft.com/kb/2649169/en-us
However, if that option is not available use one of the methods listed in the link below:
http://www.office.mvps.org/cross_platform/mac_win.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee
the accuracy of this information.
Best Regards,
Steve Fan
TechNet Community Support -
Pop 3 settings on IPhone 5 and Windows Outlook 2010
I am unable to send email from either my Iphone 5 or my Laptop with Outlook 2010. What are the settings suppose to be?
http://www.verizon.com/Support/Residential/internet/highspeed/email/setup+and+use/questionsone/86782.htm
Mail server settings
Incoming mail server (POP3): pop.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): smtp.verizon.net
Outgoing Server Port Numbers: 465 Why is this important?
Your Verizon Online user name
Your Verizon Online password
Make sure "This server requires a secure connection (SSL)" is checked. -
Windows 7 x64 - outlook 2010 - search does not work
Hi,
I have a sbs 2011 essentials, and 5 workstations win 7 pro 64 bits.
On one of these Workstation (and not the others), searching for a text in mails in Outlook doesn't work. System tells indexing is in progress. No text can be found (even the sender of a mail displayed on the screen).
Antivirus is MS Security Essentials. The mailbox is not very big.
No Windows live account, mails are stored on the LAN (sbs server).
=> Indexing status: shows everything is indexed (0 remaining).
=> delete/rebuild index then reboot: no change.
=> tried chkdsk /f: no change (and no error found)
=> deleted temp files. No change.
=> checked indexed contents. Outlook, office Note, and a few (small folders). Appdata is excluded from c:\users.
=> Tried when disabling Security Essentials Real-Time protection, no change.
It seems that either text indexing blocks / freezes on a file (perhaps the last one, perhaps due to something else like Antivirus), either doesn't tell Outlook/Windows that indexing is finished.
Is there any way to see where this indexing tool stops? To force it to continue, ...?
Regards,
Alain
Alain BourgeoisHi,
Regarding the issue here, Please first take an attempt to repair your Outlook personal folder file (.pst) :
How to repair your Outlook personal folder file (.pst)
We might also take a try to reinstall the Windows Search feature:
If your installation of Windows Search got damaged, we can remove and reinstall it in the following way.
Control Panel-> Programs-> Turn Windows features on or off
Deselect: Windows Search
Press OK and wait until the installer is finished.
Reboot your computer.
Repeat the above steps to enable it again.
If still have troubles with outlook search, we may need to take a look in the Event Viewer and look for any errors logged by the “Search” or “Microsoft Outlook”, And if they are not helpful to you, please post them back in together
and we will help you troubleshoot it.
In addition, we might consider seek help in the forum below regarding outlook issues:
Outlook IT pro discussions
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Hope this may help
Best regards
Michael Shao
TechNet Community Support -
Outlook 2010 search missing emails
I have a user that when she tries to search for an email, even though you can see it on screen, it does not find it. It seems to be certain emails on a given day that don't appear in the search results. I've tried searching for sender, subject and content.
Everyone else is ok
I'm at a loss on why this is happening. The client is XP Pro with Office 2010 RTM. I've also installed windows desktop search but that has made no difference
Has anyone else come across this or know a solution ???Hi,
Firstly, I suggest you exit Outlook and restart your computer. When you start Outlook again, verify that Outlook is indexing your items properly by doing the following:
On the
Tools menu, point to Instant Search, and then click
Indexing Status.
Alternatively, click the arrow in the
Instant Search pane, and then click Indexing Status on the menu.
Verify that the number of items in the
Indexing Status dialog box has increased. If the number has not increased, you must wait until indexing is complete for the results.
If it still not work, the next step is to rebuild your search catalog. The search catalog is a file where all of your Outlook and Microsoft Windows items are indexed.
To rebuild your search catalog, do the following:
Exit Outlook.
In Microsoft Windows, click the
Start button, and then click Control Panel, double-click
Indexing Options
Click
Advanced.
Click
Rebuild.
Restart Outlook.
If all of these options don't solve this issue completely, I think you can create a new outlook profile to have a try.
Click
Start, point to Settings, and then click
Control Panel.
Double-click the
Mail icon.
In the
Mail Setup dialog box, click Show Profiles.
If you want to be able to select a specific profile each time you start Outlook, click the
General tab, click Prompt for a profile to be used, and then click
Add.
In the
New Profile dialog box, under Profile Name, type a descriptive name for the new profile, and then click
OK.
In the
E-mail Accounts dialog box, select Add a new e-mail account in the e-mail options, and then click
Next.
Click the type of server that your e-mail account works with, and then click
Next.
Complete all of the required fields, including those that are on the tabs that appear after you click
More Settings.
When you finish providing the required information, click
Finish. -
Outlook 2010 name and company not showing in outlook emails
When someone emails me my name is not showing up at the top of the email - only my email address. Also in the same email some of the cc'd people's names are showing along with their email addresses, for some people you see their name and company and some
people you see only their email address. How do I get our names and company name to show up at the top of emails?
Example:
Cc: Kevin Kxxxx ([email protected]); [email protected]; Rxxx, Pxxx ([email protected]); George H (S.Pxxxx Hxxxx) <[email protected]>That's controlled by the sending copy of Outlook, and depends whether Outlook is aware of the name associated with the email address. For instance, if you send an email using a contact that includes the recipients name that Outlook will add that detail to
the message being sent, but if you manually enter the email address (and Outlook doesn't have the address and name in its autocomplete cache) then just the email address will be displayed.
Most likely, if you receive a message that only has the email address then it would indicate that the sender hasn't received an email from that address previously, and as such Outlook is unable to determine what the name is.
The crucial thing is that there's nothing you can do as the recipient to affect this, it's purely down to the senders Outlook. As the recipient you simply receive the email containing the information that their email client included when it was sent. -
In Outlook 2010/MS Exchange, can't search shared contacts
Have had MS Outlook 2010 for quite some time, and I really like it. However, since I got a new computer, I'm not able to search the contacts of my 2 bosses. Since my one boss has over 1700 contacts, I really need the ability to search his contacts back!
What happens is even if I am in Jon's contacts, it jumps to my contacts to do the search
From Outlook 2010 - File - Open - Other User's Folder - I do press enter when i've typed in the person/company i'm looking for.
Help desk guys have told me it is a compatability issue with Outlook 2010 - which sounds stupid to me since I had no problem till i got a new computerHi,
I have done a test on my lab machine and the search result was pretty good.
Please make sure the Outlook version is up to date. Try switching the Outlook to Online Mode and check if the issue persists.
You can also try rebuilding the Outlook Profiles and run Outlook in Safe Mode by:
1. On the Start menu, click Run.
2. Input "Outlook.exe /safe" (without the quotation marks) and click OK.
Note: There is a space between Outlook and the forward slash (/).
3. Please check if the issue persist.
Thanks,
Simon -
Outlook 2010 won't open after installing icloud for windows
Hi,
Installed icloud for windows at work this morning after moving my MM account to icloud at home on my MBP.
Installed ok but after ticking the mail, contacts, calendar and bookmark boxes on icloud for windows Outlook 2010 starts but won't open and stays on the "Processing..." for a long time before I close it.
Also the icloud for windows control panel won't reopen except the time it opens after installation. I have tried removing it and rebooting but after it's installed, if you close the control panel it won't reopen although it's still running in Task Manager. Closing it in Task Manager and restarting doesn't make a difference.
Currently I removed, rebooted and reinstalled and only have the bookmarks ticked and outlook works ok but the control panel still won't reopen.
I am on a exchange server so don't know if this is part of the problem. Not real worried about mail but would like calendars working again.
Very thankful for any help you can offer.I had the same problem after successfully moving from MobileMe to iCloud yesterday on my PC, ipad and iphone.
Today I couldn't open Outlook 2010. An Outlook dialogue box for my MobileMe email account kept asking for the email password, and although I put the password in, it kept re-appearing.
I turned off Norton spam temporarily, because I noticed Outlook was stuck processing the Norton plug ins at opening, and managed to open Outlook but the programme crashed every time I tried to access my email account settings (I thought I would try to delete the MobileMe email account).
I then opened the Control Panel for iCloud and unchecked the Mail with Outlook box, which has enabled Outlook to work again. The @me.com email account was gone when I checked the email accounts. I never needed to use the @me.com email account anyway.
How frustrating and such a waste of my time.
Does anyone know what difference it makes if the MobileMe/iCloud email is not connected to Outlook? Does it really make any difference when you have your email accounts in the iPad and iPhone anyway? -
Setup:
Outlook 2010 connected to Exchange server running Server 2003.
Issue:
My own Outlook 2010 closes/quits itself randomly. It's not any particular email I'm reading, forwarding, replying, deleting, or archiving that's causing Outlook to close. It's not a new calender entry or schedule meeting. I can't replicate
the issue when I see it close in front of me. Outlook will even close when I'm not doing a single task inside of the program. The windows won't even be the active window and it will close. There is no warning or errors messages in the Event Viewer pointing
to Outlook. When I open Outlook back up after it closes itself, everything seems fine. Out of 100+ employees, I'm the only one seeing this issue. The keyword in all of this is random.
Fix Attempts:
Disable one COM add-in at a time until I'm left with only one - Microsoft Exchange Add-in
Performed a repair on Office 2010.
Scanned my .pst file for errors, repaired the errors. Scanned again, no errors.
So far nothing has fixed my "inconvenient" issue.
Any thoughts/ideas on what might be causing this?
ThanksHi
Thank you for using
Microsoft Office for IT Professionals Forums.
Please follow these methods troubleshoot this issue:
1.
Start Outlook in Safe Mode, press
Ctrl key to start outlook, checks for problems such as an add-in or extension that won't start or a corrupted resource, file, registry, or template
2.
Create a new outlook profile if you upgrade from previous version of Outlook.
3.
troubleshoot a problem by performing a clean boot in Windows 7
http://support.microsoft.com/kb/929135
4.
Test with a new user account
Create a user account
Fix a corrupted user
profile
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for
you, please feel free to let me know.
Best regards
William Zhou
Please remember to mark the replies as answers if they help and unmark them if they provide no help. -
How to convert OLM files into windows office 2010
I have temp. a desktop PC and I would like to import my MAC outlook file (.olm) into my office windows 2010 computer. Is there a way to import my olm file inti my windows office 2010?
RegardsYes, definitely there’s a way to import OLM file to Windows Outlook 2010; in addition not only 2010 although to 2013 as well however it would be by means of a third-party converter utility.
https://plus.google.com/114420112222101751665/posts/ENEX3Q2whKa -
Company wide Custom Outlook Events - Exchaneg 2010 sp3
Is there a way to create a company wide related recurring event/holiday in Outlook at the exchange level which shows up in all the employees Outlook???? rather then manually doing it on each user mentiond here
http://office.microsoft.com/en-ca/outlook-help/add-or-delete-holidays-and-custom-events-in-your-calendar-HP001230406.aspx
thanks in adv.Hi,
Based on my knowledge, I'm afraid there is no related commands to help us to add holiday on user's calendar from Exchange side.
However, as a workaround, we can export this calendar to a PST file and then import to the mailboxes. You can refer to the following article.
Holiday Calendar and How Import to Mailboxes
http://blogs.technet.com/b/manjubn/archive/2012/01/14/holiday-calendar-and-how-import-to-mailboxes.aspx
I hope it helps.
Best regards,
Belinda
Belinda Ma
TechNet Community Support
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