Windows/Outlook 2010 Search quits company wide

Digital Man wrote:
Any recent, common updates to these machines???That's hard for me to answer because we don't use a Windows Update service on any of our DCs. All machines are set to update weekly at 3am on Wednesdays via group policy. So, yes, I would assume so. I am pulling a list of the installed updates on the machines via wmic at the moment. I will update when I have more details.

So, two weeks ago, a few users contact our helpdesk stating their outlook 2010 stopped returning results in instant search. Having them click on "Search all mail items" didn't produce any results either. So, we rebuilt their OST files by blowing away everything under c:\users\USERNAME\appdata\local\microsoft\outlook\. Once outlook rebuilt their mailbox, search appeared to work again.Side note -- All of our users are forced to 'Cached Exchange Mode'.Last week, a few more users (1-2 /day) start reporting that their email boxes are no longer returning results during search. Now I find out that some of these users are also having trouble searching through Windows Search in the start menu.Steps taken to resolve the issue on a per computer basis:RestartContol Panel - Indexing Options -- rebuild index & tell search to dig deeper into pst and...
This topic first appeared in the Spiceworks Community

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  • Outlook 2010 Search Not Working

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    Hi
    Thank you for using
    Microsoft Office for IT Professionals Forums.
    Please follow these methods troubleshoot this issue:
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    Start Outlook in Safe Mode, press
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    3.      
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    4.      
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    Create a user account
    Fix a corrupted user
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    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for
    you, please feel free to let me know.
    Best regards
    William Zhou
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

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    Yes, definitely there’s a way to import OLM file to Windows Outlook 2010; in addition not only 2010 although to 2013 as well however it would be by means of a third-party converter utility.
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    Hi,
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