Windows PC doesn't recognize iPod

I have bought my iPod (20GB, click wheel) one year ago with an extended warranty of 3 years. It was working well all the time. But now my Windows computer doesn't recognize the iPod any more although I haven't changed anything on it.
The battery can still be charged using the docking station. But as soon as I plug in the iPod on my laptop USB port the iPod freezes. The only message on my laptop screen says that the external hardware can not be recognized.
The USB port is working properly.
I have also tried to install the iPod update and to reset the iPod. Nothing is working. I guess I can't restore the iPod since it's not even recognized.
Thanks, Annemarie

I thought I was alone with this problem. I recently went traveling last weekend, and began to think the X-Ray machines killed my iPod!
Whenever I connect my iPod to any computer using the USB connection, Windows will not mount it as a removable drive. The cable is good, because the iPod is being charged but Windows will not recognize it.
I have tried all the different USB ports, even on several different computers. Including my work, laptop, and my desktop. Windows will not recognize my iPod using the USB connection.
I'm in the process of restoring my desktop computer after a hard-drive failure (lucky me all my vital data were on a separate drive), so my desktop has a nice clean install of Windows.
My desktop has a firewire port, so I tried connecting to that port and Ta-Da, Windows recognized and mounted my iPod as a removable drive! Unfortunately my laptop nor my work computers do not have firewire ports.
Can anyone explain why the USB function suddenly stopped working? Does this mean I need to restore and loose all my music from my iPod? I do not let iTunes manage my music, I do that all myself. I can put my music back onto the device but it will be time consuming. If anyone knows the answer to this USB problem, perhaps you can reply to this thread or contact me.
Thanks,
Joe Vill

Similar Messages

Windows 7 doesn't recognize ipod touch 4g

windows 7 doesn't recognize ipod touch 4g. I have restarted my computer and it doesn't work. I tried it yesterday and it work. I have tried it on my laptop and it recognize it. so what the problem?

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests

Windows vista doesn't recognize ipod touch

can anybody please help me! I'm trying to connect my ipod touch 2nd gen to my comp and windows vista doesn't install the software. I've tried to install the 32 bit & 64 bit versions of itunes but nothing works. On the 32 bit install, it goes all the way, seems like is installing, but at the end there's a pop up that says, windows installer service it's not installed or something like this....does anybody know how to help me? what to help me?....when I install the ipod touch by itself onto the computer, the computer sees it as a camera...anybody please, help me!
Thanks!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests

Windows xp doesn't recognize ipod

I've updated drivers, changed Scanners and Cameras, Properties, Event to take no action. Can't see the iPod outside of iTunes. Want to copy all songs to hard drive as backup. Looked at forums and don't see any solutions.

See:
iOS: Device not recognized in iTunes for Windows
Have you tried?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Have you tried another computer to help determine if you have a computer or iPod problem?
Tried another cable?

Everything deleted & iTunes & Updater doesn't recognize iPod

Yeah, that's my problem. Funny thing is, I didn't do anything to the iPod to cause the problem. One day I was just adding songs to the iPod & using it like a hard drive (things I've done before with no problems) & then I turn it on two days later to find all my songs deleted. It was returned to factory settings when I didn't do anything.
I hooked iPod up to my computer & it's not recognized by iTunes or the Updater. My computer, however, recognizes it & says that the iPod has the memory it did before the problem. I read the article for when iPod isn't recognized by iTunes or iPod, but I don't know if this would also apply because I also have the another problem. I didn't try this yet because I gave my iPod to some one to help me. He couldn't solve my problem so I'm turning it over to all of you.
Thanks so much!

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

Why windows 8 does not recognize ipod touch model A1367 4th Generation?

Why window 8 does not recognize ipod touch model A1367 4th generation? and of course iTunes either.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
(it applies to win 8)
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Imac 10.7.5 doesn't recognize iPod touch 32gb 5th gen, iPad and iPad mini all work ok

imac 10.7.5 doesn't recognize iPod touch 32gb 5th gen, iPad and iPad mini all work ok.
Itunes 11.3
7.1.2 iPod touch 32gb, V/ 5th generation
I just don't get it. I got the iPod from a friend which didn't use it at all. If I connect my iPad or iPad mini to my mac, they all get connected well and iTunes sees them too. iPod touch not for some reason
The iPod touch is completely new, no missing contacts etc. It works on other macs as well. Only my iMac doesn't see the iPod Touch. Maybe I can repost this problem in The IMAC section in stead of the iPod Touch, since I think its a iMac problem from now on...
please help!

Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Itunes doesn't recognize ipod screen stuck on do not disconnect

itunes doesn't recognize ipod screen stuck on do not disconnect

Have you worked through each of the troubleshooting steps in this  support document yet?
http://support.apple.com/kb/TS1410
B-rock

Itunes doesn't recognize Ipod even though Itunes appears!!!!

Itunes doesn't recognize Ipod even though Itunes pops up! I dropped it like 1 foot in the air once and landed on concrete. Now everything's fine until I play a song and it will just skip, freeze or just play a little bit and then skip. I don't think this is the problem but this is getting more wierd. I've tried almost every solution in this site but none of them worked so please, anyone, help me if you have a solution to this problem!!!

When your iPod does not appear in iTunes:
http://docs.info.apple.com/article.html?artnum=61771
You might want to reset your iPod to prevent any more skipping and freezing. Press and hold the MENU and CENTER buttons - at the same time - until the Apple logo shows. This should take about 6 seconds. Also, you want to do this while your iPod is connected to your computer.
When your iPod skips while playing a song:
http://docs.info.apple.com/article.html?artnum=61018

My computer using Windows 8 doesn't recognize my Canon Rebel. How do I fix this?

My computer using Windows 8 doesn't recognize my Canon Rebel. How do I fix this?

Hi MWCRILLY,
To connect your camera to a Windows Vista or Windows 7 computer or Windows 8 computer, you'll need to change your camera's "Communication" mode.
To set your camera up for this, please do the following:
With the camera disconnected from the computer, turn the camera on. Press the "Menu" button. Now select the [Wrench, Hammer, 2] tab. Scroll down to "Communication" and press the "Set" button.
Select the [Print/PTP] and press "Set". This process is more completely described (and illustrated too!) on page 121 of your Digital Rebel XT instruction manual.
Now connect your camera to your computer and turn the camera on. Your computer should now recognize and have access to your Digital Rebel XT.
Unfortunately, Canon software cannot communicate with the Rebel XT when operating in this mode.
You may download your pictures using Windows Photo Gallery. If you haven't already done so, you may retrieve and install this program from Microsoft's download.live.com.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

My Windows PC doesn't recognize my iPod as an iPod

Hi,
I recently bought an iPod Touch 5 gen and when I plug it to my computer it doesn't recognize it as an iPod but as a non specified device. What's the matter? iTunes doesn't start up when i plug the iPod in, even if I check the box that says it. I must sync the iPod manually, and last.fm software doesn't recognize it as an iPod as well. I tried to plug my iPod to another PC an it works just fine. I cleaned the system registry but it didn't worked. I use Windows 8.1 and the latest version of iTunes.The strange thing is that even when the iPod isn't plugged in, iTunes says that it is plugged in. I really don't know what to do.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable unless you used the same cable that worked on other computer, and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

ITunes doesn't recognize IPOD Nano (2nd Gen), but Windows XP does

I'm a longtime happy owner of an IPOD Mini and bought a second Gen IPOD Nano a few months ago that works great. I have two identical P4 Sony Vaios that I back up/clone from one to the other every so often to keep them as identical as possible. It's been some months though since I've backed up/cloned my primary laptop to the secondary, and the 2nd Gen Nano isn't being recognized by ITunes on my primary laptop, only my secondary laptop. However Windows recognizes the Nano just fine on the primary laptop on all 3 USB 2.0 ports (I haven't tried my Mini recently), and I can browse the file system of the Nano, but ITunes just doesn't see it.
As I mentioned, my secondary laptop works just fine with the Nano, both Windows XP AND ITunes recognizes it and can update it, but I don't want to have to use that computer JUST for updating my IPOD, and pretty soon I need to back up my primary laptop to my secondary. I've actually only been holding off on that because I can't get my Nano to be recgonized by ITunes with my primary laptop and don't want to screw them both up. Cloning my secondary laptop to become my primary isn't an option, the file system is many months outdated, I need to get the Nano working with ITunes on my primary laptop.
This is definitely a software/driver/service issue, I can take the hard drive out of my secondary laptop, put it in my primary, and ITunes will recognize the Nano just fine. I can take the hard drive out of my primary laptop, put it in my secondary, and ITunes can't see the Ipod. I've upgraded ITunes twice on the primary laptop in the last few months with no improvement, so that hasn't helped.
I really don't know what else to do at this point, I was under the impression that any drivers needed are installed by ITunes, and as long as Windows recognizes the device (which it does) everything should be fine and ITunes should recognize it. I've checked my services and there is only one IPOD related service that I've found (it's actually called "Ipod Service") and I've confirmed that service is running and starts automatically. I presume that service is needed and isn't a legacy from my IPOD Mini and an old version of ITunes.
If, after digesting the above information, anyone has any suggestions, please let me know. This has gotten to be somewhat annoying.
Thanks
P4 Windows XP Pro

Nevermind. I uninstalled ITunes completely as well as the IPOD updater program (I think that's what it was basically called) that was installed on my system. I then rebooted, tested the Nano to make sure Windows recognized it, then tested it (successfully) with Winamp and the Winamp IPOD plugin. It was already working properly with Winamp and the IPOD plugin even when ITunes wasn't recognizing it so there was no change there. Once everything checked out I reinstalled the current version of ITunes and it FINALLY recognized the IPOD. It said there was a new software version available for the Nano so I went ahead and allowed it to download and install the update to 1.1. The update went smoothly and once the Nano restarted ITunes again recognized it. No clue what the problem was that created this error condition initially, but perhaps someone else will benefit from this information. I would have thought that reinstalling ITunes at least 3 times, including 2 version upgrades, would have resolved the problem, but it took removing ITunes and the IPOD software completely to resolve it.
I'm a longtime happy owner of an IPOD Mini and bought
a second Gen IPOD Nano a few months ago that works
great. I have two identical P4 Sony Vaios that I
back up/clone from one to the other every so often to
keep them as identical as possible. It's been some
months though since I've backed up/cloned my primary
laptop to the secondary, and the 2nd Gen Nano isn't
being recognized by ITunes on my primary laptop, only
my secondary laptop. However Windows recognizes the
Nano just fine on the primary laptop on all 3 USB 2.0
ports (I haven't tried my Mini recently), and I can
browse the file system of the Nano, but ITunes just
doesn't see it.
As I mentioned, my secondary laptop works just fine
with the Nano, both Windows XP AND ITunes recognizes
it and can update it, but I don't want to have to use
that computer JUST for updating my IPOD, and pretty
soon I need to back up my primary laptop to my
secondary. I've actually only been holding off on
that because I can't get my Nano to be recgonized by
ITunes with my primary laptop and don't want to screw
them both up. Cloning my secondary laptop to become
my primary isn't an option, the file system is many
months outdated, I need to get the Nano working with
ITunes on my primary laptop.
This is definitely a software/driver/service issue, I
can take the hard drive out of my secondary laptop,
put it in my primary, and ITunes will recognize the
Nano just fine. I can take the hard drive out of my
primary laptop, put it in my secondary, and ITunes
can't see the Ipod. I've upgraded ITunes twice on
the primary laptop in the last few months with no
improvement, so that hasn't helped.
I really don't know what else to do at this point, I
was under the impression that any drivers needed are
installed by ITunes, and as long as Windows
recognizes the device (which it does) everything
should be fine and ITunes should recognize it. I've
checked my services and there is only one IPOD
related service that I've found (it's actually called
"Ipod Service") and I've confirmed that service is
running and starts automatically. I presume that
service is needed and isn't a legacy from my IPOD
Mini and an old version of ITunes.
If, after digesting the above information, anyone has
any suggestions, please let me know. This has gotten
to be somewhat annoying.
Thanks
P4 Windows XP Pro
P4 Windows XP Pro

Laptop doesn't recognize ipod touch

My laptop doesn't recognize my touch.
OS Windows Vista
Compaq Presario CQ-60

I tried this just now, my iPod did showed a
but my computer show a

ITunes doesn't recognize IPod Nano 7th Generation

ITunes doesn't recognize my IPod Nano 7th Generation. I get a message saying "An IPod has been detected but could not be identified properly". My Windows 7 computer shows the IPod Nano as a removable drive until I launch ITunes at which point it disappears from the list of removable drives. I even disabled my security software (Norton 360 but not Spybot S & D) and it didn't solve the problem. Any suggestions..............Thanks

Hello Aruniem,
The article linked below provdies information and steps that can help resolve this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

Windows PC doesn't recognize iPod

Similar Messages

Maybe you are looking for