Windows PC not recognizing my iPad
plugged iPad into my Dell laptop (first time in a while) and get message that iPad cannot be recognized because there is a lower version of iTunes present. Not sure if that meant on the PC or on the iPad. Downloaded the upgrade on the PC, but still not recognition of iPad. Click on iTunes button on iPad but cannot find nor am I prompted to download any updated version of iTunes.
All I am trying to do is transfer some photos from my PC to the iPad. This is INSANE on how difficult this process is.
Any help would be appreciated. I am sure it is a simple fix, but there is no obvious instruction that I can find to help me out.
not sure what you mean when you say 'i have updated the iOS on my iPad' - I have not done anything to the iPad yet. I did download the latest version of iTunes on the laptop. That should be current. The iTunes on my laptop is not recognizing the iPad....and giving me a warning that the iPad needs to be updated.
I do not know how to update my iPad, I guess.
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Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
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http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
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http://support.apple.com/kb/HT1926
I hope this information helps ....
Have a great day!
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