Windows phone error code 80188301,. please need help
i am getting an error while updating my windows phone. windows phone error code 80188301,.
please need help
Hi,
If issue persists after using the solutions provided by Aman Raizada, then I would suggest you ask the question in Windows Phone support forum:
http://www.windowsphone.com/en-US/how-to/wp-support
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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First I also want to get more information from you to help us to troubleshhot:
1.Did this error occur on a single update or multiple updates? please also post the update name in issue.
2.Please also post the steps you have followed to fix this issue.
In addition, please try to use the general steps to troubleshoot the windows update issue, and refer to the steps below:
The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.
Stopping services pertaining to Windows Update
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2. If you receive a notification from User Account Control simply click Continue.
3. At the command prompt, type the following, commands and then press ENTER after each command.
net stop wuauserv
net stop bits
net stop cryptsvc
Please do not close the Command Prompt window.
Renaming folders pertaining to Windows Update
1. At the command prompt, type the following commands, and then press Enter after each command:
2. ren %systemroot%\System32\Catroot2 Catroot2.old
3. ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
4. Please do not close the Command Prompt window.
Registering DLL’s pertaining to Windows Update
1. Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT
2. If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.
-or-
3. You can manually type each command at the command prompt:
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regsvr32 c:\windows\system32\mshtml.dll /s
regsvr32 c:\windows\system32\msjava.dll /s
regsvr32 c:\windows\system32\jscript.dll /s
regsvr32 c:\windows\system32\msxml.dll /s
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regsvr32 Oleaut32.dll /s
regsvr32 Mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 Browseui.dll /s
regsvr32 shell32.dll /s
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Restarting services pertaining to Windows Update
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2. If you receive a notification from User Account Control simply click Continue.
3. At the command prompt, type the following, commands and then
press ENTER after each command.
net start wuauserv
net start bits
net start cryptsvc
exit
Please try the steps above, if the step failed, please post the error or failure information.
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
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Cannot install some Windows updates, error code 8e5e0147
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