Windows popup window that says "wbem\wbem​prox.dll" error message..

I tried to do system restore, system recovery. Hp recovery doesnt work anymore. Now Im getting 'rebecca.exe' msg when I click on the Hp recovery icon. It will not open. I have avast installed but when I go to the desktop. I get a flag that says virus protection and window defender is turned off. When I click on the flag message it takes me to system32 file under MyPC. help.
WIndows 8.1  64 bit.

Hi lesley0223,
Welcome to the HP Community! That rebecca.exe is actually the name of the HP Recovery program. I did some research into the wbemprox.dll and I have a couple of different options to try. Start with this link to Microsoft Answers and then try this one at sevenforums.com.
In case we need it later what is your operating system and what is your product number?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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